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Garage Door Specialist, Inc

Garage Doors, Doors

About us

Most trusted and experienced Garage Door Repair and Replacement company in the Triangle since 2002. Give us a call and we will have your garage door fixed today! Garage Door Specialist is composed of a team of knowledgeable employees that take pride in their work and care about customer service. We have been an Award winning Angie's List Member for a decade. We are family owned and operated and are truly your neighbor in the community. We can repair or replace any garage door or motor. We offer a flat rate service charge and our prices are fair and competitive. Our showroom is open Monday-Friday 7:30- 4:30 please stop by with any questions. We have a A+ rating at the Better Business Bureau Member, International Door Association Member, Fully licensed and Insured. CHI dealer, Liftmaster dealer for 25 years, Amarr Garage Door Master Dealer. Additional email - Michelle@garagedoorspecialist.net, Sales@garagedoorspecialist.net.Additional DBA - Carolina Garage Door Specialist Inc. Additional phones - (919) 771-1074, (919) 841-0030, (919) 954-7011, (919) 833-1352, (919) 870-8000, (919) 745-8244, (919) 741-6652.

Business highlights

25 years of trusted experience

Services we offer

Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 280 reviews

Maja H.
05/2017
5.0
pressure washing
  + -1 more
Our house looks great. Appreciated the communication before, during and after the service was complete. I was surprised at how different the house actually looked with the driveway so clean!! We have had the house pressure washed a few times before and always seemed to strip parts of the house trim and porch railings. Because they do not use high pressure to clean - there was absolutely no stripping. Great results and David walked the house with me to point out a couple of things. Will definitely call again.
Description of Work: House, driveway and sidewalk power washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Not in the Pressure Washing business but thanks for the review!

Lynne R.
04/2017
5.0
garage doors
  + -1 more
Arrived promptly. Lubricated all joints. Checked everything. Even replaced a burned out bulb, so now I have a light that I didn't even know I had when the door opens and closes!
Description of Work: My garage door wasn't working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Garage Door Specialist, Inc
Glad we could help thanks for the review!

Sandra S.
04/2017
5.0
garage doors
  + -1 more
It took about a month from the time we ordered it until it came in. The owner and the guy that installed the door came to do the work. They were very professional. They left the area clean.
Description of Work: They installed a new garage door for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Thanks for taking the time to leave us a review!

Kevin P.
03/2017
5.0
garage doors
  + -1 more
Drew did a fantastic job installing our new garage door opener. He showed me the product, showed me how to program and use this awesome garage door opener, and then he went to work. He was professional, knowledgeable, quick, and very polite. He was in and out in less than 3 hours.
Description of Work: New garage door opener installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Garage Door Specialist, Inc
Thanks for the review!

Jill B.
03/2017
3.0
garage doors
  + -1 more
We were not very pleased with the service. We had them come out and look because our garage door was not working properly & they assessed that we needed a whole new door. We were happy with the door they recommended but he had to come out twice to get the door to work correctly. We just weren't really pleased with the service providers or with the service. We just didn't feel really comfortable around them.
Description of Work: Installed a new garage door

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Peyton W.
01/2017
5.0
garage doors
  + -1 more
I was quite happy and pleased with the service I received from their technician -- David I believe. He was very friendly and, in addition to quickly solving the issue I was having with my garage door, both performed preventive maintenance on my door and also showed me how to do preventive maintenance myself. I was very appreciative that he took extra time to show me how to get more life out of my garage door and properly care for it.
Description of Work: Diagnose and repair garage door that was malfunctioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Garage Door Specialist, Inc
Hello thanks for taking the time to leave us a review! We appreciate the business very much! Jimmy Davis

Carl P.
01/2017
5.0
garage doors
  + -1 more
Bob turned up right on the scheduled time and was super friendly and professional. He installed the new opener for me and helped me set up the remotes and keypad. Went very smoothly. Couldn't have asked for a better experience. Thanks!
Description of Work: My 20 year old garage door opener finally broke so I scheduled an install for a new garage door opener. The whole unit was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Garage Door Specialist, Inc
Bob is a great technician glad we could help with your door! Jimmy Davis

Lori G.
12/2016
5.0
garage doors
  + -1 more
I was easily able to schedule an appointment for the next day. The associate who did the work was prompt, friendly, and competent. We've had no problems since the work was completed. We found out about additional bonus LiftMaster accessories online that were free with the model we purchased, which made this an even better deal. We've already received them.
Description of Work: Replaced garage door opener. Installed a LiftMaster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Garage Door Specialist, Inc
Thanks for the review glad we could help!

CARL M.
11/2016
5.0
garage doors
  + -1 more
Garage Door Specialist, Inc's service worked out fine. They were prompt and did what they promised to do. The interaction with them was fine, it was not a whole lot interaction. Their work turned out fine, the garage doors work. They're prompt and professional. The price was very, very reasonable.
Description of Work: I had a big deal purchase made with Garage Door Specialist, Inc from Angie's List. They installed new rollers then basically just made sure that the garage door was functioning properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Garage Door Specialist, Inc
Glad we could help we appreciate the review!

Kevin O.
10/2016
5.0
garage doors
  + -1 more
Fixed a short in the wiring for free. Inspected and lubed appropriate items
Description of Work: Garage door tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Thanks for taking the time to leave a review!

nelson C.
10/2016
5.0
garage doors
  + -1 more
It was fine. They did a great job. He came the following week.
Description of Work: I purchased a big deal for Garage Door Specialist.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Thanks for the review we appreciate the business!!

Mark B.
09/2016
5.0
garage doors
  + -1 more
The serviceman was prompt, professional & friendly and determined that the 25year old + opener mechanism/motor needed to be replaced. He replaced the unit with a new unit with electric eye system within an hour. He also cleaned and lubricated the door rollers and the whole system is now much quieter than before (when still working). Overall very satisfied with the service.
Description of Work: Garage door tune-up and inspect garage door to see why it wouldn't open/close. Only moved a few inches along track before reversing back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Garage Door Specialist, Inc
Thanks for taking the time to leave us a review! Please let us know if you have any problems!

Constance W.
09/2016
3.0
garage doors
  + -1 more
First guy said it was not the sensor, but the connecting wireing needed to be adusted and my bearings needed to be replaced. He rescrewed the wires to the motor and replaced the bearings. 32 days later it was not working again. The second guy again tried to talk me out of having my sensors replaced. Suggested the motor was old. I insisted he replace the sensors. He replaced them. Each time I had to pay the service charge plus the parts & labor. I think all could have been done at one time. Instead I was charged an additional $85.00. I
Description of Work: Sensors needed to be replaced.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$260

Response from Garage Door Specialist, Inc
Well I hate to hear that we didn't get this taken care of the 1st time. If you ever have any problems please let us know of your trouble and we will provide the next service at no labor charge!

DEEPAK S.
09/2016
5.0
garage doors
  + -1 more
Went well. Answered questions, fixed a couple of small things. Very positive experience.
Description of Work: Reviewed and serviced garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Garage Door Specialist, Inc
Glad we could help thanks for the review!

Timothy E.
09/2016
5.0
garage doors
  + -1 more
They did an amazing job. Couldn't be happier.
Description of Work: The door sounded incredibly loud and was wobbling; they also installed a keypad, and strapped in the insulation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas M.
09/2016
5.0
garage doors
  + -1 more
Everything went smoothly, from scheduling to work completion. Jeff checked everything out, fixed stuff I didn't know about, and told me what to watch for in the future when things start breaking down.
Description of Work: Repair loose panel and regular maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Garage Door Specialist, Inc
Glad we could help Jeff is a great technician!

Susan B.
08/2016
5.0
garage doors
  + -1 more
Promptly identified problem, replaced Garage Door Opener.
Description of Work: Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Garage Door Specialist, Inc
Thanks for the review!

Victor K.
08/2016
5.0
garage doors
  + -1 more
The job estimator and installer came at the appointed times, were friendly and now we have a quiet, attractive garage door. We did find a few loose screws around the driveway and yard areas. There a few minor issues with paperwork and the estimate should have had more details without my prompting for it. They were responsive on the phone as well as e-mail.
Description of Work: Replace a failed two-car garage door and install a new garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Garage Door Specialist, Inc
Thanks for leaving the review sorry about the screws we will certainly try to do a better job in the future!

Nancy N.
08/2016
5.0
garage doors
  + -1 more
Jeff was able to fit me in early in the day and was prompt and provided excellent service. He went above and beyond my expectations, programming the garage door openers in both my cars and checking out the second garage. He had all the proper equipment, was very polite and confident. He assured me that his company stands by their work and I could not be more pleased. Thank you.
Description of Work: Garage door tune up and check parts

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Garage Door Specialist, Inc
Glad we could help Jeff does a great job thanks for leaving us the review!

Kristin C.
07/2016
5.0
garage doors
  + -1 more
We purchased the deal for $395 and could not be more pleased that we did this. The opener is so quiet. The technician was great at explaining the wifi capabilities, setting the passcode for the keypad, and had no issues with the installation. I wish I had done this sooner! The office staff was very accommodating in rescheduling at our request.
Description of Work: Replaced Garage Door Opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Garage Door Specialist, Inc
Thanks for taking the time to leave the review we appreciate the business!!

DEEPAK S.
07/2016
5.0
garage doors
  + -1 more
Very satisfied with competence, attitude of the service person, and willingness to answer questions. Very helpful visit and we will use them for any garage door related needs in the future, without hesitation.
Description of Work: Garage door replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kemper W.
07/2016
4.0
garage doors
  + -1 more
Everything was fine and he did a good job but it was very pricey for the part.
Description of Work: Fixed the garage door sensor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

varun R.
07/2016
5.0
garage doors
  + -1 more
I am very happy with their service and the garage works much better. They have also resolved another issue related to garage sensors.
Description of Work: Garage tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Doug D.
07/2016
5.0
garage doors, home & garage organization, doors
  + 1 more
I left voicemail over the weekend. Michelle returned my call early business hours on Monday. She provided a time slot for late afternoon Monday. Representative Dennis called and was able to visit sooner. Both springs were replaced with better springs. Dennis lubed the opener, the track, the hinges, and the new springs. It's never been so smooth and quiet. Very efficient, thorough, and a great company to work with. I can strongly recommend!
Description of Work: Broken spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Preston W.
07/2016
5.0
garage doors
  + -1 more
I have used Garage Door Specialist in the past to replace an aging door on my previous house. They were again prompt and responsive, inspecting the garage door and providing maintenance and replacing worn rollers. I would highly recommend them.
Description of Work: Garage door tune-up and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Garage Door Specialist, Inc
Thanks for your business and leaving the review. Glad we could help!

Contact information

5605 Chapel Hill Rd Ste 120, Raleigh, NC 27607

http://www.garagedoorspecialist.net

Service hours

Sunday:
8:00 AM - 9:30 PM
Monday:
6:00 AM - 9:30 PM
Tuesday:
6:00 AM - 9:30 PM
Wednesday:
6:00 AM - 9:30 PM
Thursday:
6:00 AM - 9:30 PM
Friday:
6:00 AM - 9:30 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Garage Door Specialist, Inc is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 9:30 PM

Monday: 6:00 AM - 9:30 PM

Tuesday: 6:00 AM - 9:30 PM

Wednesday: 6:00 AM - 9:30 PM

Thursday: 6:00 AM - 9:30 PM

Friday: 6:00 AM - 9:30 PM

Saturday: 7:00 AM - 5:00 PM

Garage Door Specialist, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Specialist, Inc offers free project estimates.
Yes, Garage Door Specialist, Inc offers eco-friendly accreditations.
No, Garage Door Specialist, Inc does not offer a senior discount.
No, Garage Door Specialist, Inc does not offer emergency services.
Yes, Garage Door Specialist, Inc offers warranties.
Garage Door Specialist, Inc offers the following services: Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets

Contact information

5605 Chapel Hill Rd Ste 120, Raleigh, NC 27607

http://www.garagedoorspecialist.net

Service hours

Sunday:
8:00 AM - 9:30 PM
Monday:
6:00 AM - 9:30 PM
Tuesday:
6:00 AM - 9:30 PM
Wednesday:
6:00 AM - 9:30 PM
Thursday:
6:00 AM - 9:30 PM
Friday:
6:00 AM - 9:30 PM
Saturday:
7:00 AM - 5:00 PM