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Garage Door Specialist, Inc

Garage Doors, Doors

About us

Most trusted and experienced Garage Door Repair and Replacement company in the Triangle since 2002. Give us a call and we will have your garage door fixed today! Garage Door Specialist is composed of a team of knowledgeable employees that take pride in their work and care about customer service. We have been an Award winning Angie's List Member for a decade. We are family owned and operated and are truly your neighbor in the community. We can repair or replace any garage door or motor. We offer a flat rate service charge and our prices are fair and competitive. Our showroom is open Monday-Friday 7:30- 4:30 please stop by with any questions. We have a A+ rating at the Better Business Bureau Member, International Door Association Member, Fully licensed and Insured. CHI dealer, Liftmaster dealer for 25 years, Amarr Garage Door Master Dealer. Additional email - Michelle@garagedoorspecialist.net, Sales@garagedoorspecialist.net.Additional DBA - Carolina Garage Door Specialist Inc. Additional phones - (919) 771-1074, (919) 841-0030, (919) 954-7011, (919) 833-1352, (919) 870-8000, (919) 745-8244, (919) 741-6652.

Business highlights

25 years of trusted experience

Services we offer

Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9280 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
2%
3
2%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 280 reviews

Brad F.
02/2018
5.0
garage doors
  + -1 more
I was expecting an answering machine when I called on Sunday, so I was pleasantly surprised when Jimmy answered the phone and set me up for an appointment on Monday. Eric, the tech that came out, was very professional and honest and took the time to explain things to me. I had a broken torsion spring. He replaced the the torsion system and added a strong strut to the door. The garage door opener is now connected to that sturdy strut instead of the weak little bracket that ripped off. Jimmy was great to set me up with an appointment so quickly and Eric was a really nice guy who knew what he was doing.
Description of Work: My garage door broke. The bracket that connects the garage door to the door opener mechanism ripped off the door because a torsion spring broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$467.66

Response from Garage Door Specialist, Inc
Glad we could help with your garage door thanks for taking the time to leave us a review!

Robert G.
02/2018
5.0
garage doors
  + -1 more
I was extremely pleased with this company!! When I called, Michelle answered and addressed all of my questions, provided pricing information, and promptly scheduled my appointment. Email reminders for the appointment were even sent out. The technician, Bob, was unbelievably skilled, detail-oriented, and personable. Not only did he install the opener, but he spent a lot of time making sure that my door was adjusted properly and corrected a few issues caused by another company that I had unfortunately used in the past. On top of it all, I felt that the pricing was very fair. I've used other companies, and the team at Garage Door Specialist really stood out in comparison. I will definitely be using them for any future needs and suggest that others do the same.
Description of Work: They installed a garage door opener and took care of a few other miscellaneous issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Larry D.
02/2018
5.0
garage doors
  + -1 more
Jimmy was very professional, prompt, and courteous. He also quickly helped me program my cars to work with the new system. The belt-driven unit is much quieter than my old chain unit. It was a very good experience, and I would hire this company again.
Description of Work: After diagnosing the problem, Jimmy gave me a price on repair, but also, because the unit was 21 years old, gave me a price on a new wi-fi enabled belt drive model. I went with the replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Louis S.
12/2017
5.0
garage doors
  + -1 more
Excellent, arrived early. professional and accomadating. fair price. Very efficient. responded to my phone call on a Sunday to set appt for Monday AM. THANK YOU!
Description of Work: Replace two garage door springs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Chris W.
12/2017
5.0
garage doors
  + -1 more
Very responsive, great service, excellent work!
Description of Work: Replaced garage door panel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Maurice W.
12/2017
5.0
garage doors
  + -1 more
They replaced the part I needed quickly and the repair person was very professional.
Description of Work: Garage door opener brace broke was breaking away from garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$136.53

Lynne R.
11/2017
5.0
garage doors
  + -1 more
Dennis arrived very promptly and immediately saw that the spring was broken. He replaced the broken spring and checked out the door. As always, he was very courteous and professional.
Description of Work: Garage door repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Response from Garage Door Specialist, Inc
Thanks so much for the review!

Lisa W.
11/2017
5.0
garage doors
  + -1 more
Office was very prompt in returning my message to set up an appointment, with an appointment available same day 2-4pm. Technician called to see if he could come early, which worked better for me as well. He arrived within the time frame he said, gave me options for the replacement and answered questions I had. Got to work immediately and completed the replacement (including removal of iDrive system and components, which had a completely different spring mechanism) in a timely manner. Upon completion, he cleaned up the work area well and showed me how to use the basic functions of the new opener. Very happy with the service and the product thus far.
Description of Work: Replacement of garage door opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anil B.
10/2017
5.0
garage doors
  + -1 more
Great. A couple of experiences with Garage Door Specialist and I highly, highly recommend them. Very knowledgeable, very professional.
Description of Work: Have been having some issues with the Garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Glad we could help thanks for the review!

Lucinda G.
10/2017
5.0
garage doors
  + -1 more
Very well. Efficient and timely. Fixed problems created when the original unit was installed. Good job.
Description of Work: Replace garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Thank you for taking the time to leave the review!

Carlos O.
09/2017
5.0
garage doors
  + -1 more
Double the estimated cost for the repairs. No detailed invoice was provided and I really can't tell how much was I charged per repair completed.
Description of Work: PMCS two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Garage Door Specialist, Inc
Hello thanks for the feedback. We use email to send invoices if you did not get one please let us know we would be glad to resend it. I will have Michelle mail you a hard copy for your records. Thanks for the business we appreciate it very much!

Tom H.
09/2017
5.0
garage doors
  + -1 more
Smoothly. Have used them before and have always been professional, honest and competitively priced.
Description of Work: Garage door tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Garage Door Specialist, Inc
Thanks for the review!

Mark F.
08/2017
5.0
garage doors
  + -1 more
It went well. They did a great job. The only issue is that they forgot to bring the extra door openers I ordered and it took longer than it should have to get them from them.
Description of Work: I needed my old garage door removed and a new one put in, including all of the hardware, springs, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Response from Garage Door Specialist, Inc
Thanks for the review we appreciate it very much. I do apologize for it taking so long on the openers not sure what happened there. If you ever have any issues please let us know. Thank you Jimmy Davis

Marianne K.
08/2017
5.0
garage doors
  + -1 more
It was done quickly and professionally. They fit us into their schedule and all the work was done perfectly.
Description of Work: We had a garage door opener replaced because our other one stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Response from Garage Door Specialist, Inc
Thanks so much for taking the time to leave us the review we appreciate it it very much!

James W.
07/2017
5.0
garage doors
  + -1 more
The provider arrived within the agreed service window and was very courteous and professional. He did a good job, lubricated everything, and explained the condition of the door. I was very pleased and would use this provider again.
Description of Work: I purchased a deal through Angie’s List for Garage Door Specialist to do a tune-up of my garage door. I was not experiencing any issues, but the garage door is about 20 years old, and it has been 3+ years since I’ve had a professional look at the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Garage Door Specialist, Inc
Glad we could help thanks for the review we appreciate it very much!

Richard M.
07/2017
5.0
garage doors
  + -1 more
It went fine. He talked me into replacing some things which turned out to be expensive. He worked hard and did a good job.
Description of Work: Service two garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,255

Response from Garage Door Specialist, Inc
Thanks for the review glad we were able to help!

steven A.
07/2017
5.0
garage doors
  + -1 more
rather than replace openers, suggested that they simply add a greater length of antennae to each opener. Worked like a charm at a fraction of the cost of replacing openers.
Description of Work: door openers not working consistently with remote controls

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Garage Door Specialist, Inc
Glad we were able to help thanks for leaving us the review!

Gary W.
07/2017
5.0
garage doors
  + -1 more
Great! would hire again, very professional, and on time always.
Description of Work: Replace garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Thank you for leaving the review!

Heather A.
06/2017
5.0
garage doors
  + -1 more
Love love love!!! Great service - very nice people!
Description of Work: Replaced eye-sensors on Garage Door System and completed general maintenance repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Response from Garage Door Specialist, Inc
Thank you for taking the time to leave us a review we appreciate it very much!

Brad M.
06/2017
5.0
garage doors
  + -1 more
Excellent work at a reasonable price. The guy was very friendly and helpful. He suggested to replace the discs on the end of the spring rod and showed me why they needed it. He told me how to lube things to possibly prevent the spring from breaking in the future.
Description of Work: Replaced garage door spring.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Thank you for the review!

Tim P.
06/2017
5.0
garage doors
  + -1 more
The technician discovered the existing springs were undersized for the door (installed years ago by a different vendor). The cost was actually less than the previous vendor from years ago. Very happy with the vendor, the cost of the service and the technician who was very professional.
Description of Work: The company replaced the door springs after one snapped.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Garage Door Specialist, Inc
Glad we were able to help thanks for taking the time to leave us a review we appreciate it very much!

John D.
06/2017
5.0
garage doors
  + -1 more
Outstanding Job!!! Fast, efficient and no problems since installed. Door opener is silent and works great!!
Description of Work: Replaced my garage door opener and serviced the door and rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DAVID F.
06/2017
5.0
garage doors
  + -1 more
The service person arrived promptly, assessed the garage door and showed me the problem, and fixed it immediately. He also showed me how to fix it myself it occurred again.
Description of Work: The garage door started malfunctioning. I contacted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DANDALA VINOD R.
05/2017
5.0
garage doors
  + -1 more
On time and did an outstanding job.. great and valuable service.. thanks
Description of Work: Fixed garage door gear tripping issue and sensor issues

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$91

Response from Garage Door Specialist, Inc
Thank you for the review we appreciate it very much! Jimmy Davis

Linda B.
05/2017
5.0
garage doors
  + -1 more
This was an excellent company from start to finish. They sent workers who were very experienced. There product is excellent. They are professional and listen to my concerns and address them. They had a very competitive bid.
Description of Work: They replaced 2 garage doors, rails and installed 2 garage door openers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from Garage Door Specialist, Inc
Thank you for the review and for the business we appreciate it very much!

Contact information

5605 Chapel Hill Rd Ste 120, Raleigh, NC 27607

http://www.garagedoorspecialist.net

Service hours

Sunday:
8:00 AM - 9:30 PM
Monday:
6:00 AM - 9:30 PM
Tuesday:
6:00 AM - 9:30 PM
Wednesday:
6:00 AM - 9:30 PM
Thursday:
6:00 AM - 9:30 PM
Friday:
6:00 AM - 9:30 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Garage Door Specialist, Inc is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 9:30 PM

Monday: 6:00 AM - 9:30 PM

Tuesday: 6:00 AM - 9:30 PM

Wednesday: 6:00 AM - 9:30 PM

Thursday: 6:00 AM - 9:30 PM

Friday: 6:00 AM - 9:30 PM

Saturday: 7:00 AM - 5:00 PM

Garage Door Specialist, Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Garage Door Specialist, Inc offers free project estimates.
Yes, Garage Door Specialist, Inc offers eco-friendly accreditations.
No, Garage Door Specialist, Inc does not offer a senior discount.
No, Garage Door Specialist, Inc does not offer emergency services.
Yes, Garage Door Specialist, Inc offers warranties.
Garage Door Specialist, Inc offers the following services: Garage door repair, panel replacement, electric garage door opener repair, sales and installation of new garage doors & openers, garage organization & cabinets

Contact information

5605 Chapel Hill Rd Ste 120, Raleigh, NC 27607

http://www.garagedoorspecialist.net

Service hours

Sunday:
8:00 AM - 9:30 PM
Monday:
6:00 AM - 9:30 PM
Tuesday:
6:00 AM - 9:30 PM
Wednesday:
6:00 AM - 9:30 PM
Thursday:
6:00 AM - 9:30 PM
Friday:
6:00 AM - 9:30 PM
Saturday:
7:00 AM - 5:00 PM