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EATMANS CARPETS & INTERIORS

Carpet Sales and Installation, Insulation, Flooring Sales and Installation,

About us

We have been in business for over 50 years selling carpeting, flooring, furniture, accessories, fabrics and more for the home. We have rolls and remnants in our back showroom that are amazing deals. We have the largest selection of wool carpeting and rugs in the area.

Business highlights

68 years of trusted experience

Services we offer

Carpeting, rugs, accessories, lighting, fine fabrics, installation of carpeting, interior design consultation

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
11%
1
11%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.2
responsiveness
4.1
punctuality
4.0
Showing 1-9 of 9 reviews

Jacqueline T.
08/2016
5.0
carpet installation
  + -1 more
Excellent Work.
Description of Work: Carpet installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Marianne K.
02/2016
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Carpeted living room and they were the nicest people you could work with. Didn't push, were very knowledgeable and happy to share their knowledge do that you got the right product for your application.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Cindy H.
02/2015
5.0
carpet installation
  + -1 more
We are pleased with our rug. Installers were great.
Description of Work: Had a 10x14 rug made for family room

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Nancy B.
01/2014
5.0
carpet installation
  + -1 more
After 20 years, we decided to replace the entire upstairs carpet. We went to another large, popular carpet store but couldn't find the type or pattern of carpet we wanted. We went to Eatman's and were greeted by Brenda. She showed us what they had that met all the criteria and we immediately found exactly what we wanted. We were torn between 2 colors and Brenda offered to have larger samples sent to the home at no cost. We chose a color but had to delay installation for about a month because of a family emergency. We had the carpet installed a week ago and are thrilled with it. Vladimir and his team were punctual, personable and did a fabulous job with installation and clean-up that took two days. He has been with Eatman's for many years and obviously takes great pride in his work, which he should. Brenda was extremely knowledgeable and we relied heavily on her expertise. We were not disappointed. We also appreciated her understanding with our family situation. She is a lovely woman to work with who is also excellent at her job. Eatman's may be a little pricey, but it was worth it for the individualized service and for the willingness to work with clients to make them happy. We are extremely happy with the beautiful carpet. The upstairs has been transformed! Would highly recommend Eatman's and would gladly work with Brenda and Vladimir again.
Description of Work: Purchase and installation of carpet and removal of old carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jan K.
11/2012
2.0
carpet installation
  + -1 more
Whoops, all is above. I might add that this was for an exercise room, and we had discusssed the need for a sturdy floor. We explained that we have pets, and so the fact that it got damaged kind of easily makes me think we made the wrong choice, though I realize dog pee is destructive. My don't would be ever buy from Eatmans. .
Description of Work: We had a cork floor installed in our bonus room. The floor is a very nice color and material, but the experience of getting this fairly simple job was terrible. To begin, we had a date for installation and moved furniture out, only to have the installer no show. This was not the installer's fault (who has been helpful throughout all the problems, and we actually employed again for our next floor project), but Eatmans forgetting to tell the installer he had a job. Once the floor came, eatmans had ordered the wrong quantity of stripping for around the floor, so this resulted in another delay. To add on, this floor is supposed to be fairly sturdy. Unfortunately, the dog urinated on the floor. I caught the problem quickly, but not before the floor was damaged. We bought this type of floor partly because you can repair it when there are problems by just replacing a few tiles. I realize now that we should have had extra tiles (one usually does with this type of job), but we did not. So we contacted Eatmans, and ordered the next box. We were never called when the box arrived. When we called to see what was taking so long, we were told that box had been there for weeks, and they would call the installer. They did, but never told us when he was coming so he showed up one morning unannounced. Of course the difference in dye lot is terrible, but I suppose that's out of anyones control. Throughout this, we were never offered any sort of break in price for all our trouble. Everything was expensive. I had compared prices, and it wasn't any different anywhere else, but after all the errors I would think we would have been given a little break.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$4,000

Response from EATMANS CARPETS & INTERIORS
This member's response upsets me greatly. I am so sorry the experience they had was so frustrating. We do recognize that there was a lack of communication on this job between our installation department and our installer. This since has been rectified and a new installation manager has been hired to make sure this does not happen again. We did talk to this member and apologize. The installer is to go out (at this member's convenience) to replace a few tiles that were damaged by their pet. We will meet the installer there to see how will be the best way install the new tiles so they will be most pleasing to the eye. This is my family business and we do honestly care about our clients. It upsets me to know that they have had a bad experience.

Arthur C.
02/2012
5.0
carpet installation
  + -1 more
.When one of our clients need their carpet cleaned we refer this company to them. They are very prompt, professional, trustworthy.
Description of Work: .They cleaned all the carpeting in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julianne Z.
01/2012
5.0
insulation
  + -1 more
It was incredible value, and very timely order. It was the best.
Description of Work: They installed a stairway runner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard W.
12/2008
5.0
carpet installation
  + -1 more
Everything went pretty well. The person that I worked with was very good and explained everything pretty well. He was patient with me while I took my time.
Description of Work: Installed carpet for 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,500

06/2006
1.0
carpet installation
  + -1 more
THIS WAS A NIGHTMARE. I PAID FOR THE CARPET UP FRONT AND THEY DIDN'T SHOW UP TO INSTALL IT FOR ALMOST SEVEN MONTHS! I KEPT CALLING THEM AT LEAST TWO TIMES A WEEK AND THEY STILL NEVER RESPONDED. THEY ARE A POOR QUALITY COMPANY.
Description of Work: THEY CARPETED TWO LARGE ROOMS.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$600

    Contact information

    8101 GLENWOOD AVE, Raleigh, NC 27612

    www.eatmansinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Insulation,
    Flooring Sales and Installation,
    Furniture - Custom Made,
    Furniture - Sales,
    Upholstering,
    Lighting,
    Carpet Cleaning

    FAQ

    EATMANS CARPETS & INTERIORS is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 5:00 PM

    EATMANS CARPETS & INTERIORS accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, EATMANS CARPETS & INTERIORS does not offer free project estimates.
    Yes, EATMANS CARPETS & INTERIORS offers eco-friendly accreditations.
    No, EATMANS CARPETS & INTERIORS does not offer a senior discount.
    No, EATMANS CARPETS & INTERIORS does not offer emergency services.
    Yes, EATMANS CARPETS & INTERIORS offers warranties.
    EATMANS CARPETS & INTERIORS offers the following services: Carpeting, rugs, accessories, lighting, fine fabrics, installation of carpeting, interior design consultation

    Contact information

    8101 GLENWOOD AVE, Raleigh, NC 27612

    www.eatmansinc.com

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 5:00 PM