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Custom Door & Gate

Garage Doors, Doors

About us

Garage doors and Commercial Overhead Doors Company employees perform all work Only IDEA accredited Door Dealer in Raleigh with certified installers

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation of garage doors & openers, including clopay doors, Holmes doors & wood doors, genie & Liftmaster door openers. Repair services available. Commercial products available.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.842 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 26-42 of 42 reviews

Ernest M.
04/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Julita L.
04/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Excellent job!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
01/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Broken spring trapped car in garage and despite holiday schedule the company responded even though secretary assured me the technician would have arrived sooner than his actual arrival time. Very professional, courteous and complete service by technician, who got us on our way as quickly as possible.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Harry L.
01/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Garage door opener installed and old one removed |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$462

elmer M.
06/2015
5.0
doors, garage doors
  + 0 more
unknown
Description of Work: Removed old door installed new door. Installed door opener

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,680

Donald W.
05/2015
5.0
garage doors
  + -1 more
unknown
Description of Work: Replaced overhead garage door opener with a LiftMaster jack shaft opener. Paul was very prompt and thorough. He completed the installation and came back to make an adjustment. The opener has been working great every since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Roger N.
12/2014
1.0
garage doors
  + -1 more
never called back
Description of Work: I called the Raleigh office because there was not a Fayetteville number on the Angie's page. They transferred me to the Fayetteville store, I left a voice mail before 10:00 in the morning and never received a call back to aknowledge me. Bad business practice, at least return a call and let someone know. I went with another company and they had the job done by 2:30 pm.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Kathleen R.
07/2014
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Robert A.
01/2014
5.0
garage doors
  + -1 more
.
Description of Work: Took measurements only. Have not decided on further work.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

eric D.
09/2009
5.0
garage doors
  + -1 more
They had a very good showroom. Everyone who we spoke with was very professional, experienced, and knowledgeable. They were right on with the price and they got the work done quickly. They had the best price out of the companies that we received estimates from.
Description of Work: Custom Door & Gate came out to install a new garage door and opener in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

ROBERT T.
08/2009
5.0
garage doors
  + -1 more
He went above and beyond and checked the garage door motor and said that it should last at least 5 - 7 years. They were pretty honest and got the job done pretty fast.
Description of Work: Custom Overhead Doors fixed our garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

GERALD S.
11/2008
5.0
garage doors
  + -1 more
The individual who helped me could not have been more professional!!!! He diagnosed the problems immediately and fixed them in record time. I have never had any service done better!!!!
Description of Work: My garage door which is 12 years old did not go up or down properly and the remote control did not work at all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Steven T.
07/2008
5.0
garage doors
  + -1 more
Really painless process. Very happy with the product as well.
Description of Work: Installed new garage door and motor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Ed J.
01/2008
5.0
garage doors
  + -1 more
Excellent, per above.
Description of Work: A car severely bent the side rail of the garage door making it unusable. When I called, they would try to work me in today. In about 1 hour, a repairman was at the house and in another 1 hour completed the repair. In addition, I asked about a keypad to open the garage. I was told the price, reasonable, and that the labor was already paid for with repair of the side rail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

ARLENE S.
08/2007
5.0
garage doors
  + -1 more
I am very impressed with the quick service to my home and the efficiency of the repairman. It far exceeded my expectations for timeliness of service and I am very happy with the price. We have bought springs for this door from this company in the past for do-it-yourself-repairs and will definitely consider them to replace the whole door in the future.
Description of Work: Our home is 35+ years old and has a double car wooden very heavy garage door with an automatic garage door opener. Last night the cable snapped on one side of the door while it was lowering, leaving the door unusable, and hanging almost to the ground. I called Custom Overhead Doors at 7:45am and about 2 hours later a repairman contacted me. He came out, replaced both cables on the door, checked and oiled the springs, and generally made sure the door was in good working order when he left. The charge was $95 for the service call and $10 for the cost of the cables! My door now opens and closes smoothly and quietly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

TRACY M.
06/2006
4.0
garage doors
  + -1 more
THEY HAVE A WIDE VARIETY OF DOORS TO CHOOSE FROM. I THINK THEY INSTALLED THE HIGHEST QUALITY OF DOORS AVAILABLE. THEY WERE ABLE TO FIND THE RIGHT DOOR TO FIT OUR NEEDS. WE WERE SO HAPPY WE CHOSE THEM.
Description of Work: THEY INSTALLED NEW GARAGE DOORS.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,230

06/2006
5.0
garage doors
  + -1 more
THEY CAME TO OUR HOUSE WITHIN ONE BUSINESS DAY AND FINISHED THE JOB IN LESS THAN TWO HOURS. WE HAVEN'T HAD A PROBLEM WITH THE DOOR SINCE. I WOULD RECOMMEND THEIR SERVICES.
Description of Work: THEY REPLACED A GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000
    • 1
    • 2(current)

Contact information

PO Box 18628, Raleigh, NC 27619

www.customoverheaddoors.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors

FAQ

Custom Door & Gate is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 AM

Tuesday: 8:00 AM - 5:00 AM

Wednesday: 8:00 AM - 5:00 AM

Thursday: 8:00 AM - 5:00 AM

Friday: 8:00 AM - 5:00 AM

Custom Door & Gate accepts the following forms of payment: Check,MasterCard,Visa
Yes, Custom Door & Gate offers free project estimates.
No, Custom Door & Gate does not offer eco-friendly accreditations.
No, Custom Door & Gate does not offer a senior discount.
Yes, Custom Door & Gate offers emergency services.
Yes, Custom Door & Gate offers warranties.
Custom Door & Gate offers the following services: Sales & installation of garage doors & openers, including clopay doors, Holmes doors & wood doors, genie & Liftmaster door openers. Repair services available. Commercial products available.

Contact information

PO Box 18628, Raleigh, NC 27619

www.customoverheaddoors.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 AM
Tuesday:
8:00 AM - 5:00 AM
Wednesday:
8:00 AM - 5:00 AM
Thursday:
8:00 AM - 5:00 AM
Friday:
8:00 AM - 5:00 AM