Carpet Dryclean, Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Carpet Dryclean Inc continues to be an owner operated business with 17+ technicians and office management. We differ from our competitors because we use no water leaving your carpet, rugs and upholstery 100% dry and ready for use. Also our rates are for a full service with no hidden fees or charges and our system is organic and eco-friendly. We not only service the Greater Raleigh-Durham area but we also service the Greater Fayetteville NC area. We also have offices in Charlotte, Greensboro and Goldsboro.

Business highlights

38 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.

Services we don't offer

Steam & Hot water extraction

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9532 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 476-500 of 532 reviews

Michelle S.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I called these guys about a chair I had that had been stained. My son had gotten greasy medicine from his hands on it and I was not sure it would come out. I worked with Vance who is the consumate professional. He was also worried it would not come out but instead of just telling me that went to the extremes to try. First, he came out for free (because he was in the area) to test it to see if we could make any progress. His biggest concern was my paying for something that wouldn't work. That did not have a lot of impact on the stain (truly don't think it was his work... think it was the type of stain) and he tried to stop there so I wouldn't spend unecessary money. I really wanted to give it our best shot so asked him to come out and do the full chair. (I knew the minimum fee was $100.) It made it better but did not go away. He was so upset that it didn't go away (even though he tried to talk me out of it) that he tried to reduce the price. I refused because that is what we agree upon but he has made a loyal customer out of me. Next issue we have I will definitely be calling Vance. He is very focused on service and wants to be sure you are completely satisfied with his work. He went the extra mile (or more!). And he was very good about explaining everything he was doing and how it worked. I HIGHLY recommend!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Carpet Dryclean, Inc.
Thank you for your report!

Nathan G.
02/2015
4.0
carpet cleaners, dry cleaning
  + 0 more
unknown
Description of Work: They did 4 room/hallway carpet clean and worked with me to evaluate the best price. I was very pleased with the price at the end of the day. There were a few spots remaining that I expected to be gone after they left. Marker spots from kids, etc. They did mention a few spots that they worked on (grease) and they were noticeably better. The carpets looked amazing when they left, nice and fluffy, and they are generally much brighter looking, but just seeing a few spots that I expected to be gone was a little disappointing. It seems like they could have taken a little bit more time to really work on them. The dry clean powder that they sold ($20) is still under my review as to whether or not it is effective, but I liked the 10% off for a future service and free refill, so I risked it. |The team did come out in poor weather conditions and I was pleased with the customer service provided. I would use them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Carpet Dryclean, Inc.
Thank you for your report!

Evelyn W.
02/2015
5.0
oriental rug cleaning, carpet cleaners
  + 0 more
unknown
Description of Work: cleaned two area rugs and stairway. Area rugs had pet stains and odors that they cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0

Yes, I recommend this pro

Response from Carpet Dryclean, Inc.
We appreciate your business and report. I want inform everyone reading this that the dry extraction cleaning system we use is unique to Carpet Dryclean Inc. ONLY. The reason I stress this is because there is another company on Angie's List who says he dry cleans as well and claims to do the same thing we do which is NOT true. Our dry extraction cleaning is the ONLY one that will leave the carpet clean, 100% dry, sanitized, deodorized and left with a carpet protectant. If you have any questions on this matter, please call me to discuss at 919-878-0748.

Dena D.
01/2015
5.0
carpet cleaners, carpet installation, oriental rug cleaning
  + 1 more
unknown
Description of Work: They did a great job. Cleaned my off white wall to wall carpeting upstairs, on landing and stairway. Managed to clean the area between the carpet and the wall on the stairs quite clean. My carpet is over 12 years old. Also, they cleaned my persian rugs. I loved that there was no lingering odor or dampness from the cleaning process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Carpet Dryclean, Inc.
We appreciate your business and report. I want inform everyone reading this that the dry extraction cleaning system we use is unique to Carpet Dryclean Inc. ONLY. The reason I stress this is because there is another company on Angie's List who says he dry cleans as well and claims to do the same thing we do which is NOT true. Our dry extraction cleaning is the ONLY one that will leave the carpet clean, 100% dry, sanitized, deodorized and left with a carpet protectant. If you have any questions on this matter, please call me to discuss at 919-878-0748.

Cora P.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Carpet Dryclean, Inc.
We appreciate your business and report. I want inform everyone reading this that the dry extraction cleaning system we use is unique to Carpet Dryclean Inc. ONLY. The reason I stress this is because there is another company on Angie's List who says he dry cleans as well and claims to do the same thing we do which is NOT true. Our dry extraction cleaning is the ONLY one that will leave the carpet clean, 100% dry, sanitized, deodorized and left with a carpet protectant. If you have any questions on this matter, please call me to discuss at 919-878-0748.

LESLEE T.
01/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Carpet Dryclean, Inc.
We appreciate your business and report. I want inform everyone reading this that the dry extraction cleaning system we use is unique to Carpet Dryclean Inc. ONLY. The reason I stress this is because there is another company on Angie's List who says he dry cleans as well and claims to do the same thing we do which is NOT true. Our dry extraction cleaning is the ONLY one that will leave the carpet clean, 100% dry, sanitized, deodorized and left with a carpet protectant. If you have any questions on this matter, please call me to discuss at 919-878-0748.

Darcy M.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The provider was not from the main company but honored the coupon. Arrived on time, was professional and we were very happy with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Carpet Dryclean, Inc.
We appreciate your business and report. Vance does a great job and he covers the greater Fayetteville NC area.

Dan O.
09/2014
3.0
carpet cleaners, dry cleaning
  + 0 more
unknown
Description of Work: Dry clean carpet, but not really affective

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

Response from Carpet Dryclean, Inc.
We are sorry to hear that you were not completely satisfied with the service. We do make every effort to make each and every customer is happy. We do call every customer 7-14 days after service, in an effort to further ensure 100% customer satisfaction. Our records indicate that we were only able to leave a voicemail. If there is anything else we can do at this point to fulfill our 100% customer satisfaction standard, please give us a call. Thank You

Michael S.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Dryclean, Inc.
Thank you for your report.

Alma F.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned area rugs and border of wall-to-wall carpeting at no additional cost. |Great job, personable and professional staff. I highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$200

Response from Carpet Dryclean, Inc.
Thank you for your report.

Susan O.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He was very professional nice and friendly He removed stains that no other carpet cleaner could do I would definitely recommend him and would use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Timothy K.
07/2014
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: The dry method did not remove the residue from previous cleanings so the carpet did not feel clean.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$300

Response from Carpet Dryclean, Inc.
We do apologize that we did not meet your expectations. Our records show it has almost been a year since we last cleaned for you. I do not know what you mean by "feel clean." That is a very unusual complaint of which I have not heard from a customer. Please contact me at 919-878-0748 to discuss the issue. I would love to hear more about it to see if we can come up with a solution. We appreciate your feedback, Earl Laughinghouse.

Katherine N.
07/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I used an Angie's List special for 3 areas, and bought the remaining areas of my house (another room, bedroom, and stairs) so all my carpets could be cleaned as part of our PCS departure. | |Vance was timely and also adjusted his schedule to accommodate a change with our movers. | |They were quick and deliberate -- carpets looked and smelled great! Would definitely use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Carpet Dryclean, Inc.
Thank for your business and your service to our country.

Addison D.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet Dry Clean did an incredible job cleaning our new home's carpets. We contacted CDC only the day before closing on our new home and they made accommodations to schedule our carpet cleaning that very next day. Earl contacted me to let me know they would be early and they were expedient and professional in their service. The results from pre to post clean were night and day. Their prices are more than fair, and I will undoubtedly be hiring them again for all my carpet cleaning in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Carpet Dryclean, Inc.
We appreciate your business and look forward to providing you service in the future.

Capucine B.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Carpet cleaned whole house, 4000 square feet. All clean and no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Response from Carpet Dryclean, Inc.
Thank you!

Connee M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jana W.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Dryclean, Inc.
Thank you for your report!

Maxine S.
05/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Dryclean, Inc.
Thank you for your report!

Barbara D.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He cleaned the carpet in the front of my business and was able to get out stains that had been there for months. I was very pleased.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Carpet Dryclean, Inc.
Thank you for your report!

Rick B.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned 3 rooms. Very courteous and willing to please.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Carpet Dryclean, Inc.
Thank you for your report!

Dorothy I.
05/2014
5.0
carpet cleaners, dry cleaning
  + 0 more
unknown
Description of Work: Dry cleaned (very dirty)carpets upstairs and down -- great room and small library down, two bedrooms and hall up. Carpets looked new, even the upstairs which are 27 years old! Miguel was early for the appointment and was extremely personable, professional and efficient (as well as dog-friendly, a big plus for us!). The whole job was completed in under two hours, and the carpets were completely dry and ready to walk on. Wonderful!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Robert S.
04/2014
4.0
carpet cleaners, dry cleaning, house cleaning
  + 1 more
unknown
Description of Work: Cleaned the entire upstairs and while it was nice to have the carpets dry cleaned, I don't think they were as clean as the standard wet cleaning as I had to go over a couple spots (not their fault) to re-clean with my small handheld wet cleaner and the water was very dirty.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$370

Response from Carpet Dryclean, Inc.
Thank you for your report. I'm assuming the spots you went back over that were not our fault as you stated, are fresh stains you treated with your home wet cleaning machine. The water would be dirty due to the fact you are treating a freshly stained area and it's also possible there was more dirt added to the carpet from the time we finished and the time you cleaned the spots. If there are any areas we have missed, we will be more than happy to re-clean any areas you are not satisfied with.

James S.
03/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Jessica C.
02/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lindsey W.
07/2013
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: This was my first time ever hiring anyone to clean carpets. I had a positive experience through the whole process, the tech was clean and friendly and my carpets are clean:)
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dry Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

Carpet Dryclean, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Carpet Dryclean, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Dryclean, Inc. offers free project estimates.
Yes, Carpet Dryclean, Inc. offers eco-friendly accreditations.
No, Carpet Dryclean, Inc. does not offer a senior discount.
No, Carpet Dryclean, Inc. does not offer emergency services.
No, Carpet Dryclean, Inc. does not offer warranties.
Carpet Dryclean, Inc. offers the following services: Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.
Steam & Hot water extraction

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM