Carpet Dryclean Inc continues to be an owner operated business with 17+ technicians and office management. We differ from our competitors because we use no water leaving your carpet, rugs and upholstery 100% dry and ready for use. Also our rates are for a full service with no hidden fees or charges and our system is organic and eco-friendly. We not only service the Greater Raleigh-Durham area but we also service the Greater Fayetteville NC area. We also have offices in Charlotte, Greensboro and Goldsboro.
Business highlights
38 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly
Services we offer
Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.
Excellent from time of arrival and courtesy call to services performed and completed.
Description of Work: My carpets were cleaned as well as outdoor upholstery. Everything was thoroughly cleaned extremely professional. I will definitely use this service again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
WILLIAM L.
05/2012
5.0
carpet cleaners
 + -1 more
Their method was very effective and I had real good luck with them. I will use them again in the future.
Description of Work: I used Carpet Dry Clean to dry powder clean my carpeting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
David J.
05/2012
4.0
carpet cleaners, dry cleaning
 + 0 more
The carpet was less dry. They came immediately. They came the same day I called. They did a good job. They were very friendly and punctual. It was way too expensive. They did a good job on pet odor removal. I wouldn’t use them again because they are so expensive unless I had another big pet problem.
Description of Work: I got my carpets cleaned from Carpet Dry Clean.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$485
Lynn S.
05/2012
5.0
carpet cleaners
 + -1 more
This company was amazing. They came within hours of my call. They gave me a quote over the phone, which I felt was very reasonable. They arrived later in the day, and were professional and friendly. Elmer did the talking, and explained to me what chemicals they were using and how I could use the leftovers for spot cleaning myself. i could not believe how good the carpet looked after they left. I did not think they would be able to get the stains out, but they did. The carpet looks brand new.
Description of Work: Cleaned family room carpet and stairs to second floor, in foyer. Removed many deep stains.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Raleigh M.
05/2012
5.0
carpet cleaners
 + -1 more
They were wonderful and we'd love to give them a good recommendation. I thought they would have to come out to look at the house to get an estimate. We just had to tell them the square feet and how much of it was carpeted and they gave us an estimate over the phone. When they did the job, they came in well within their estimate. They moved all the heavy furniture for us. We love their services and would gladly use them again and again.
Description of Work: We had our carpets cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$305
Amy W.
05/2012
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
We scheduled Carpet Dryclean to clean carpet in the house on the day we closed. Vance came personally and was so professional. I told him that we were planning to replace the carpet in two back bedrooms. He did not think that was necessary after having them cleaned. What a surprise. After he worked his magic, the carpets looked new and were restored to their original beauty. The process is amazing that you can walk on the carpet after it is cleaned. He will continue to service our house. I highly recommend Carpet Dryclean.
Description of Work: We had the carpet in two bedrooms and walk in closets cleaned before moving trucks delivered furniture. Also had an oriental rug cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
James D.
05/2012
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
The crew did an amazing job. The carpets looked brand new. They were very stained from two puppies. They got ALL of the stains out. I will never use anyone else.
Description of Work: Cleaned all carpets in 3400 square foot home and one area rug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Elsie T.
04/2012
5.0
carpet cleaners
 + -1 more
Carlos was the one who did the job. He was very professional and polite. He did an excellent job. I don't have any complaints at all about it. I told several friends about this company. It has been several months since the job was done, and my carpet still looks good. The price was satisfactory.
Description of Work: They cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Pete C.
04/2012
5.0
oriental rug cleaning
 + -1 more
,Overall, I was very satisified with the job they completed for me and I felt that the price quoted was very reasonable. I would definitely recommend them and use them again when needed.
Description of Work: I talked with Earl Laughinghouse 02/29 to get an estimate for pick-up, clean, and deliver three Oriental Rugs, to correspond during the time frame that I was having carpet replaced with flooring. They picked up my rugs 03/06 and cleaned them and I called when the flooring was completed and they delivered them 03/26.
The entire process took less than one hour. Very efficient and effortless.
Description of Work: It was a pleasure to have Carpet Dry Clean service an old large area rug and carpeted stairs and upstairs. They came early, wore protective covering on their shoes and cleaned all areas relatively quickly, without disturbing me or needing my involvement. They explained the process, tested a small area of the rug to assure safety. They sold me a tub of cleaning powder, same as the product used on my carpets. My carpets look and smell great.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Jody N.
03/2012
5.0
carpet cleaners
 + -1 more
I should have taken a before picture because the difference is unbelievable. I have 2 dogs with very sensitive stomachs than had left pee and vomit stains on the family room carpet. Now my carpet is clean, no stains, and my house smells wonderful. Super job. Prompt and professional. Thanks guys.
Description of Work: Dry Clean downstairs carpet (Family Room, Master Bedroom, and Hall.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$198
Cooper H.
03/2012
5.0
carpet cleaners, upholstery cleaning
 + 0 more
The crew arrived on time and explained, in detail cleaning process and how it works. My carpeting is 17 years old and quite worn, so he pointed out areas that were not likely to be improved by the cleaning process. The work was done quickly but thoroughly. We did a walk-through when the work was finished. My carpets look MUCH better and, to my surprise, even the nap of the carpet looks better. There was NO residue, so the carpets aren't getting dirty faster, as they tend to do after steam-cleaning. It was also nice not to have to keep everyone off the carpets while waiting for them to dry. I will call Carpet Dry Clean again.
Description of Work: Carpets in all rooms, including stairs were cleaned. Upholstery on two chairs was cleaned.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
mark C.
03/2012
5.0
carpet cleaners
 + -1 more
I had a potential renter that could move in immediately, the house has been vacant for three months and the carpets looked bad, the renter and their family wanted to see the house later the same day! I called Carpet Dry Clean and left a message, I got a return call in less than ten minutes, they would send out an SOS to their technicians to see availability. With in an hour I got a call from Vance, we set up a time for him to come out that afternoon (on very short notice, mind you). Vance was on time and ready to knock the out! He finished on time, the carpets looked great and smelled fresh and clean. The renter loved the place and commented on how clean the house looked and smelled ;) Great doing business with a professional company that helps me to look (and smell) GOOD! Will use again and again! Thanks, Mark
Description of Work: All of the carpeting in the house was cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from Carpet Dryclean, Inc.
We appreciate your report. Your local Fayetteville operator is Vance Hopkins providing carpet, rug and upholstery cleaning for the entire Fayetteville area.
Linda M.
03/2012
5.0
dry cleaning, upholstery cleaning
 + 0 more
As described above. The team was prompt, courteous, and did an excellent job.
Description of Work: Carpet Dry Clean cleaned a sofa and two swivel chairs that are upholstered in a fabric (white) that does not take water, so they must be dry cleaned. Carpet Dry Clean did an excellent job, and I am very satisfied with the results, as well as the professionalism of the team.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Pamela L.
03/2012
5.0
carpet cleaners
 + -1 more
Easy to work with. they were punctual and did a nice job. very patient in trying to remove a couple of pet stains.
Description of Work: Cleaned my carpets. I've used them before & they are always thorough, courteous and professional. I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Amy L.
03/2012
5.0
carpet cleaners
 + -1 more
Effortless. Called, set appointment, technician arrived on time and did an excellent job. I plan to use them again and would recommend Carpet Dry Cleaning highly.
Description of Work: Vacuumed and dry cleaned landings, stairway and two large bedrooms. Pointed out areas that might not come clean because of dyes, etc. however, most all were removed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James J.
02/2012
5.0
carpet cleaners
 + -1 more
It went well from start to finish. They were punctual, professional, and thorough.
Description of Work: Carpet Dry Clean is a pleasure to work with. They did an excellent job. They use a fine alcohol-based powder that they apply first then vacuum for great results. I recommend them to anyone.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Hailey R.
02/2012
5.0
carpet cleaners
 + -1 more
They did a great job. They were prompt and knowledgeable. Their price is definitely higher than a standard carpet cleaner.
Description of Work: I used Carpet Dry Clean to clean my den carpet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joe K.
02/2012
5.0
carpet cleaners
 + -1 more
They were fabulous. They did the job quickly with no problems. They were punctual and they knew what they were doing.
Description of Work: This company came to my home and cleaned my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Katherine W.
02/2012
5.0
carpet cleaners
 + -1 more
scheduling was efficient and the staff of 2 was on time. Victor (the lead of the 2) was respectful and efficient. the service was impeccable. He provided me w/ information and refilled the bucket for free so that we have additional cleaner on hand.
Description of Work: cleaning of carpeted areas throughout the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Kathy S.
02/2012
5.0
carpet cleaners
 + -1 more
One is a really big room. They are professional and do a really good job. We use them regularly. We just like the finished product. The carpets come really clean and are immediately usable. We don't have to let them dry. They are a little expensive, but it's worth it. We are satisfied with them.
Description of Work: We used Carpet Dry Clean for carpet cleaning in four rooms.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
M S.
02/2012
5.0
carpet cleaners
 + -1 more
Awesome! After my dog ripped at the carpet, down to the carpet tacks, he left bloody foot prints all over my family room. I was sure that I would have to replace the carpet, but decided to give Carpet Dryclean a try first. Terry was able to get the carpet to better than new. He went above and beyond be cleaning the bloodiest area where the carpet was ripped......way more than I expected. Those who saw the mess before "Terry's magic" will never believe the transformation. Thank you, Thank you!
Description of Work: Clean carpet with bloody dog foot prints
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Rebecca G.
02/2012
4.0
carpet cleaners
 + -1 more
The technician that came out was wonderful. They were very accommodating with our schedule needs and were able to come out quickly. They don't use water, so the carpets do not get drenched. But, with the dry cleaning, we would have floating particles in the air from the cleaner. This lasted about a month and I had migraines everyday. We loved the company, the technician, and the service, but not sure if we will use them again because it was just uncomfortable dealing with this cleaner. It burned the lining of our sinuses.
Description of Work: They dry cleaned our carpets in our house.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$300
Response from Carpet Dryclean, Inc.
We are glad you were happy with the results of the cleaning and our technician but we are disappointed with the sinuses issues you experienced. This is the first time we have received such a complaint and we are concerned. Our product is organic and nontoxic and a thorough extraction is always completed therefore there should not have been any floating particles. Please call me to discuss the problem you experienced. We will inform our Fayetteville office of your problem as well. Angie's List is new in Fayetteville NC area and we are happy to be a participating company. Regards, Earl Laughinghouse, owner / manager, 919-878-0748.
michael M.
02/2012
5.0
carpet cleaners, oriental rug cleaning
 + 0 more
Victor and crew performed the cleaning and I was very pleased with the results. The oriental rugs came out very clean and much brighter looking. All of the stains came out of the berber carpet. The crew was on-time (actually early) and very polite and professional. My only comment is that the oriental rug cleaning cost over three times as much to clean as the standard carpet, and as far as I could tell the cleaning process was exactly the same, so I'm not sure why the extra cost is justified. Luckily the oriental rugs don't have to be cleaned very often, so I will definitely use Carpet Dry Clean again.
Description of Work: I had four oriental rugs cleaned as well as wall-to-wall berber carpeting in 3 bedrooms, hallway and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Jay B.
02/2012
2.0
carpet cleaners, upholstery cleaning
 + 0 more
The crew showed up on time and they conducted themselves fairly professionally. But I was less than impressed with the method of "cleaning". As best as I could tell they sprinkled a white powder over they entire area, put some extra powder on the spots and brushed those areas, then vacuumed it up. They did the same with the upholstery. Maybe I'm missing something and this is supposed to be the latest and greatest technology in carpet cleaning. The only problem is that it doesn't clean the carpet. When they said they were finished I pointed out a traffic area that was still slightly darker around my desk. They rubbed more powder into that area, vacuumed it up and when it looked the same as before they said that's as good as they could do. A representative from the company called later that day and informed me that I had been overcharged by thirty something dollars and they would send me a check. Almost two months now and I haven't seen it. Within a month the original spots had resurfaced and the carpet doesn't look any different than it did to begin with. On the bright side, it did have a nice smell for about two days. Lesson learned.
Description of Work: They were to clean the carpet in the main living areas and halls as well as the furniture upholstery.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$470
Response from Carpet Dryclean, Inc.
We are very disappointed about this review because it certainly does not meet our high standards. As a company, we want to do everything we can to satisfy all our customers. We have left two messages with this customer in order to communicate our sincere disappointment in not satisfying his expectations and trying to reach a amicable solution. We did send a refund check for the overcharge via online banking but the check either did not make it to the customer or he may have seen it as junk mail and thrown it away. We will issue another check from our office instead of online banking. That way it will not look like junk mail. We are more than willing to go and re-clean or consider other options. We just need to hear back from him. Please call me, Earl Laughinghouse, 919-878-0748.
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Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dry Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing
FAQ
Carpet Dryclean, Inc. is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 12:00 PM
Carpet Dryclean, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Dryclean, Inc. offers free project estimates.
Yes, Carpet Dryclean, Inc. offers eco-friendly accreditations.
No, Carpet Dryclean, Inc. does not offer a senior discount.
No, Carpet Dryclean, Inc. does not offer emergency services.
No, Carpet Dryclean, Inc. does not offer warranties.
Carpet Dryclean, Inc. offers the following services: Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.
Steam & Hot water extraction
Contact information
3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604