Carpet Dryclean, Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Carpet Dryclean Inc continues to be an owner operated business with 17+ technicians and office management. We differ from our competitors because we use no water leaving your carpet, rugs and upholstery 100% dry and ready for use. Also our rates are for a full service with no hidden fees or charges and our system is organic and eco-friendly. We not only service the Greater Raleigh-Durham area but we also service the Greater Fayetteville NC area. We also have offices in Charlotte, Greensboro and Goldsboro.

Business highlights

38 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.

Services we don't offer

Steam & Hot water extraction

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 151-175 of 530 reviews

Theresa B.
11/2013
5.0
carpet cleaners
  + -1 more
They were on time, professional and got all of the stains out of the carpets. I will recommend them and I especially like the fact that there was no water used and carpets could be walked on immediately.
Description of Work: Had 3 bedrooms with some large stains cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Luther U.
11/2013
5.0
carpet cleaners
  + -1 more
WOW!!! These guys were terrific. Appointment was for 12-2 window. They called at 12 and said they would be here at 1 and they were here right on the dot of 1. Gave me a firm price before they started and of course looked at the carpets to see if there were any bad issues. Having used a nationally know steam cleaning service in the past, I was very leery when they came in the house with only a vacuum and another small piece of equipment. Went right to work and in no time at all the guys were through. I was absolutely amazed at the results. Steps were particularly bad with stains from the previous owners, movers coming and going etc. Absolutely spotless as well as the entire upstairs bedroom area. Place smells great and the carpets are beautifully cleaned. No hoses, no plastic tabs under furniture legs, no "stay off the carpets for a day", no dampness, no having to leave the door open in the cold or heat while the cleaning process is on going. This is the way to clean carpets. I will never go back to steam cleaning again. Thanks Carpet Dry Clean
Description of Work: Cleaned stairs, and 4 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Lisa B.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
My experience with Carpet DryClean was a good one. They were able to schedule an appointment rather quickly and did a great job cleaning my furniture. The gentlemen who did the job was up front with me on a juice stain I had on my couch and told me it would not come all the way out because of the fabric. At least I knew what to expect before he started. The couch looked great and was sanitized. The stain is hardly noticeable.
Description of Work: Cleaned a sofa , chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Rodney M.
11/2013
5.0
carpet cleaners
  + -1 more
I initially looked on Angie's list to find the best rated carpet cleaning service in my area. There were two companies that were nearly tied on number of reviews and total score but each used a different cleaning method. This company is using the dry cleaning method. The other company uses the steam cleaning method. I had used Phoenix Cleaning Solutions just about a month ago for the carpet on the other side of my home and they did an excellent job. The carpet being cleaned today by "Carpet Dry Clean" is on the other side of the house but is the same / identical type and color of carpet. I thought this would be a perfect chance to compare the two companies and cleaning processes so I went with "Carpet Dry Clean" this time. A side by side comparison left me preferring the steamed cleaned carpet over the dry cleaned carpet. Even so I must say that "Carpet Dry Clean" did do a good job. They are very professional and are VERY customer-focused. You can be assured that if for any reason you are not completely satisfied they will go out of their way to make sure that you are. The owner even came back out to my home to re-inspect everything and in the end returned my check to me because I wasn't "completely" satisfied. Wow! That really impressed me.
Description of Work: Cleaned carpet in the traffic area of two small bedrooms and two stairways and two stairway landings. I used a coupon from Angie's List so the cost listed was less than the actual price of the completed job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$167

Jordan L.
11/2013
5.0
carpet cleaners
  + -1 more
The crew that came were very professional and efficient in their work. They provided me with additional information about carpets and ways of keeping them clean. Most of the tips he they sahred I wasn't familiar with.
Description of Work: The provider came to my home to clean our carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Michael E.
11/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
I called Carpet Dry Clean because I have a dog that we keep in our sun room. The dog is small and jumps up on our furniture. After years of keeping the dog in there the area rug and couch picked up the dog smell. The area rug was used previously in our kitchen and had not been deep cleaned in years. They were prompt and very professional. The price was right and the service excellent. The area rugs look and smell good now. The couch came out perfect. I could not be more pleased with the job. I will use this company again for my carpets,area rugs and furniture. Highly recommended. The owner personally called after a week to make sure we were pleased with the job. That tells me he cares.
Description of Work: Cleaned two area rugs and a couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

RHONDA D.
11/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
From beginning to end - the experience was wonderful. Earl called me the same day that I reached out to him online. He was well-informed and very pleasant. The appointment was scheduled for 11/01/2013, between noon - 2:00 pm. On 11/01, I received a call from Elmer. How can I say enough about him? He is terrific! Elmer was running ahead of schedule, so he checked to see if showing up earlier than expected was OK. Upon arrival, Elmer introduced himself and his team. They reviewed the areas I needed cleaned and quickly got to work. They were actually able to revive an area rug I though I would have to dispose of!! The team was so courteous and professional. I have no issue highly recommending them, as I will certainly use them in the future! My hat is off to this business! Well done, gentlemen!!! :)
Description of Work: The team dry cleaned an area rug, an entry rug, a staircase and the master bedroom carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ISABEL G.
10/2013
5.0
carpet cleaners
  + -1 more
We have used this provider before and will do so again as they are very good. Our carpets were pretty dirty and had some stains, some of which were created by our 2 grandsons ages 4 & 6 who had decided to show their painting creativity on the bedroom carpet. The day that happened we used a cleaner we had bought from provider a couple of years before and were able to remove quite a bit of the painting. Still we had some left. After it was cleaned you could not tell that a "carpet mural" had been drawn on the carpet. All the other stains we had on hallways were all gone. I cannot say enough of Elmer, the carpet tech, that has cleaned our carpets every time. He is a very courteous and eager to please. After he was through he wanted to make sure that I was completely satisfied. We probably could have paid less for the carpet cleaning by purchasing one of Angie's deals, and did consider it. But because of the stain situation, I wanted to make sure that I had a provider that I knew would do a great job.
Description of Work: Clean carpets in hallway and 3 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

Gabriel A.
10/2013
5.0
carpet cleaners
  + -1 more
I sent a request through the website for a quote on carpet cleaning. They called me back the same day! He was knowledgeable and professional. He spent the time to answer all my questions and we scheduled the cleaning for 3 days later. The person who cleaned my carpets was great! He was on time, explained what he was doing, and gave me tips and recommendations. The carpet looks, feels and smells so much better than when wet-cleaned! Will definitely use this service again!
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Sharon S.
10/2013
5.0
carpet cleaners
  + -1 more
Called before the appointment to ensure we were aware they were on their way. Was on time and very professional. Was asked to do a extra area and was very glad to do it. Carpet was not soaked or wet but actually barely damp. Made sure we knew that once it dried completely that they would come back. Will tell others as well as call them for all our carpet cleaning needs.
Description of Work: cleaned carpet that had wine stains and high traffic areas

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Blane R.
10/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very efficient. In and out. Did a great job at a price that was one of the best I found. Service people were very friendly.
Description of Work: Cleaned carpets and rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Carpet Dryclean, Inc.
Thank you for your report. We appreciate your business. With our service, you'll always stay clean and dry.

JENNIE H.
09/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Their service was great. They also cleaned the couches which I liked. The man was very nice that did the cleaning and the price was reasonable.
Description of Work: I used them for carpet cleaning and they also cleaned my couch as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

HEATHER M.
09/2013
5.0
carpet cleaners
  + -1 more
Elmer and his partner were great. I called for an appointment and they were able to get me in the very next day. They also were running ahead of schedule and called to see if I would want my carpet cleaned earlier. They were finished in less than 2 hours and everything looked great and smelled wonderful. They were even able to get the mustard stain out which is apparently one of the hardest stains to remove. It worked out really well to be able to walk on my carpet immediately and let my pets run around right away. Although dry cleaning is more expensive than wet steam cleaning, I highly recommend it. It is safe for kids and pets.
Description of Work: cleaned all the carpets on my 2nd and 3rd floors and treated a mustard stain in the bonus room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

crystal R.
08/2013
5.0
carpet cleaners
  + -1 more
It was great very friendly and dis an exultant job was on time and had the service done in great time.
Description of Work: Cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$256

Bob H.
08/2013
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
I had the large oriental rug and a medium sized oriental rug stored in my basement garage for about 5 years. We decided to move them upstairs and when we unrolled them there was a strong mildew odor, so I immediately searched Angie's List for a company with a good rating to clean them. They made an appointment to pick them up, clean them, and return them. They showed up at the scheduled time and while here offered to clean my wall-to-wall carpet and gave me a price. It only took two days for them to clean the oriental rugs and return them. They look and smell great. When they returned the rugs they cleaned my carpet and some smaller rugs. Since I had them clean my carpet they dropped the charge for delivering the oriental rugs they had picked up two days earlier. While here I added carpet on my stairs to be cleaned and they were happy to do it. Overall, I'm very pleased with the work done, the timeliness in which it was done, and for what was done I think the price was fair, not cheap, but fair. I would definitely use them again and would recommend them.
Description of Work: Carpet Dry Clean cleaned one large oriental rug, two medium sized oriental rugs, three small oriental rugs, and three rooms with wall-to-wall carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$387

Andrew F.
07/2013
5.0
carpet cleaners
  + -1 more
I was ready to replace my carpet with wood flooring but decided to try having it cleaned. I'm so glad I called Carpet Dry Clean. I was shocked that they could do it the next day. Vance arrived on time . He was very professional, friendly and honest. He explained the procedure to me and told me that any area I did not want cleaned such as under heavy wall units or beds, would be deducted from the total price. I thought that was great, since most companies I've used in the past charged by the room. He also offered to move any furniture. My staircase gets plenty of traffic day and night. I was amazed that he was able to get it so clean. The red wine and chocolate stains were gone. I am so happy with the results. The carpet looks new and the best part was that I could walk on it right away. I will only use Carpet Dry Clean in the future. I am thinking of having them clean my living room furniture. I'm excited, thinking how clean and fresh smelling my furniture could be. All in all, this was a very positive experience, a job well done. I thank Angie's List too. I would never have known about this wonderful company, which I highly recommend.
Description of Work: Dry cleaned carpet in living room, 3 bedrooms and staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Lisa S.
07/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was very good. They were prompt, professional and the carpets came out very well and the couches are also cleaned. I had a good experience with them, they are very nice and prompt.
Description of Work: I used Carpet Dry Clean for carpet and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Peter H.
07/2013
5.0
carpet cleaners
  + -1 more
The person who did the work was honest, very courteous, explained the details of the work performed, and was very receptive to our budget concerns. My wife was happy with the work, so I am happy :). We had no issues with our final inspection of the home regards to the carpeted are.
Description of Work: Cleaned Carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Candace & Candy H.
07/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This was a great experience! I was able to schedule the cleaning much quicker than anticipated. Ferdi and his assistant were right on time and were very professional. All three rooms were cleaned so fast, it was incredible. The carpets look terrific. I have 2 cats that like to occasionally "nosh" on plants. As a result, there are sometimes "oopsies" on the rugs. After the cleaning, you would not be able to tell anything at all was there. They even helped me move some of the heavier furniture back into place. So, punctuality, professionalism, courteousness, care of the furniture and carpet plus the time spent equals an A+++ in my opinion. I will definitely be using this company from now on.
Description of Work: Cleaned living room, dining room, hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Rebecca Y.
07/2013
5.0
carpet cleaners
  + -1 more
I had them here 2 yrs ago & was really impressed. NO other carpet cleaning company had ever made the carpet look practically new. Once again my 23 yo light gray carpet looks almost new. I have 2 cats that take a heavy toll in that they are always vomiting & one went through a peeing jag. It is simply amazing how their system works. The cat pee smell & stain is GONE. IT helps to use the bucket of cleaner they provide for spills in between cleanings. I just cannot say enough about them. Thank you Victor & Frank for rescuing my house from the pet stains & odors!
Description of Work: Cleaning consisted of: DR, LARGE great room, traffic areas in 2 BRs, stairs, loft, LARGE MBR, & hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Bob D.
06/2013
3.0
carpet cleaners
  + -1 more
Carpet cleaners arrived and performed test area by spraying small amount of alcohol solution and white powder on a lightly-soiled, high-traffic area. They then used a machine to work the powder in the carpet and then vacuumed it out. Our fairly new, beige California shag carpet turned grayish. I was concerned, and the foreman of the team offered to come back later since I was not sure of the process. He commented that maybe it was oil in the carpet. I thought maybe the soiled area is grayish from the solution only while wet. The grey area did disappear with time. We talked, and I decided to let them continue. The foreman seemed to want me to occupy me in the kitchen while the two other men were cleaning the carpet areas. In part, he wanted to promote their powder product for $20. I stayed with the men to watch that the areas were sufficiently cleaned and the furniture moved. I noticed that something in the process burned my eyes. Whether it was the alcohol-based solution or the deodorized white powder, I do not know. The workers were polite, but I just do not feel that this process got our beige carpet clean. I would not choose this company again for that reason.
Description of Work: Provider cleaned carpet in living room and a bedroom.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$129

Response from Carpet Dryclean, Inc.
We are disappointed with this customer's assessment of our cleaning process. We do everything we can to meet our customer's expectations and one way is to introduce our cleaning system by doing a sample before the cleaning takes place. This ensures the customer knows how our cleaning system works and most importantly the results. As stated, a sample was completed and evaluated by the customer to proceed with the cleaning. Also as stated, the customer said the cleaning was sufficient, but he didn't "feel the carpet was clean". Being in business for over 25 years, you cannot please everyone no matter the efforts you put forth before the cleaning takes place.

Blaise N.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
An amazing job done. The carpets look like new and have a wonderful fresh scent -- and no water was used so they can be walked on immediately afterwards. The carpet team was punctual, efficient, neat and professional, and the office called me to reconfirm the time when the cleaners would arrive...and they did. There was a tough stain from the previous house owners who said their carpet cleaner could not get the stain removed. Who knows how long that stain had been in the carpet prior, but with Carpet Drycleaner tated the stop and it definitely lightened and is barely noticeable now. I also had an area rug clean and it now looks as clean as they day I bought it. Without a doubt I recommend Carpet Drryclean and absolutely would use them again!
Description of Work: I had a large den/office and two bedroom carpets cleaned as well as an area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen J.
06/2013
5.0
carpet cleaners
  + -1 more
Carpet Dry Clean did a great job. They were easy to schedule and very prompt. Did a great job.
Description of Work: Cleaned all carpets in empty house, including spot treating

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Amy P.
06/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
These guys were great. I almost wish I had more carpet in the house so they could clean it. I have one dog, two cats, and two kids under 5 so my carpets really needed a cleaning. It looks and smells great. I would highly suggest this company and will use them again. Thanks!
Description of Work: Cleaned the carpet on the stairs, one hallway, one shag area rug, and three bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$246

Linda V.
06/2013
5.0
carpet cleaners
  + -1 more
Vance, from the Fayetteville regions, was punctual, polite, enthusiastic, and knew his business. The carpet came out like new. Service took about an hour and a half in an empty house.
Description of Work: Cleaned 2 bedrooms and bonus room, hall, and 13 steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$223

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dry Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

Carpet Dryclean, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Carpet Dryclean, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Dryclean, Inc. offers free project estimates.
Yes, Carpet Dryclean, Inc. offers eco-friendly accreditations.
No, Carpet Dryclean, Inc. does not offer a senior discount.
No, Carpet Dryclean, Inc. does not offer emergency services.
No, Carpet Dryclean, Inc. does not offer warranties.
Carpet Dryclean, Inc. offers the following services: Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.
Steam & Hot water extraction

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM