Carpet Dryclean, Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Carpet Dryclean Inc continues to be an owner operated business with 17+ technicians and office management. We differ from our competitors because we use no water leaving your carpet, rugs and upholstery 100% dry and ready for use. Also our rates are for a full service with no hidden fees or charges and our system is organic and eco-friendly. We not only service the Greater Raleigh-Durham area but we also service the Greater Fayetteville NC area. We also have offices in Charlotte, Greensboro and Goldsboro.

Business highlights

38 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.

Services we don't offer

Steam & Hot water extraction

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9530 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 126-150 of 530 reviews

Jessica P.
06/2014
5.0
carpet cleaners
  + -1 more
He was very good. I remember I was scrubbing the kitchen he was doing the upstairs and he was very easy. I had enough of this in my life. He was very thorough. Everything was absolutely gorgeous. It was a stain he really worked on eventhough someone had worked on it before had worked on it. He made a couple of attempts. He did get lightened just a wee bit. He gave the extra efforts and there was no major stains. All the other stainns it was quite clean. We were very pleased with that. Just felt very comfortable. We always want to make sure the carpets, because tenants have small children and we got small babies crawling on the carpet. There were no issues at all. It was very good.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Katherine N.
06/2014
5.0
oriental rug cleaning
  + -1 more
It turned out alright. They were on time and very thorough. They were very pleasant and unlike most carpet cleaning, it actually smelled good.
Description of Work: I purchased a big deal for $129 for 9x12 Oriental Rug Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Carpet Dryclean, Inc.
Thank you!

Cheryl P.
06/2014
5.0
carpet cleaners, dry cleaning
  + 0 more
We were very satisfied with the service. They were very good about spot cleaning. They also left us some additional product in order to address spots after they provided the service.
Description of Work: I have used Carpet Dry Clean. They dry cleaned our carpets recently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Dryclean, Inc.
Thank you! It was a pleasure to clean for you.

Michael S.
06/2014
5.0
carpet cleaners
  + -1 more
They were punctual and professional. Was able to schedule quickly. They did a great job cleaning the carpet, leaving the house smelling very nice. We tried to use another company after getting a coupon, but they did not compare to the quality that Carpet Dry Clean has. We will stick with them from now on.
Description of Work: Cleaned carpet in family room and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Carpet Dryclean, Inc.
Thank you very much for the report. Most Groupon carpet cleaning deals are not deals at all.

Manny C.
06/2014
5.0
carpet cleaners
  + -1 more
They did excellent work. The tech that did the job was very courteous and did a phenomenal job.
Description of Work: They cleaned three areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170.6

John D.
05/2014
3.0
carpet cleaners
  + -1 more
Tech showed up and discovered that my living room was too big, took some measurements and call Earl. He(Carlo)informed me that Earl, said if I wanted to pay $234 for all three(3)spaces then the cleaning would go on. I refused, tech packed his gear and left. I sent email and called Angie list, informing your company of the situation.
Description of Work: .
Rating CategoryRating out of 5
$129

Response from Carpet Dryclean, Inc.
We developed our Angieslist Deal exclusively for Angieslist customers. We have sold quite a few of these Deals, with customers averaging a $48-$65 savings. This particular job happens to be a rarity with 2 rooms over 400 sqft each. We are a company adamantly against bait and switch practices; this is why the first line of our Deal Details, states "$129 for carpet dry cleaning for three areas (up to 200 square feet per area). A flight of stairs or hallway will count as an area". This is stated again when calling to set the appointment. We apologize for any confusion and hope this response helps both this customer and future customers.

Randy J.
05/2014
5.0
carpet cleaners
  + -1 more
Upon his arrival to the house, Mr. Vance was let in and showed the rooms that was to be cleaned and he measured the square footage in each room and gave me a set price, for the Pre-Cleaning Assessment, once that was done he proceeded to bring in the equipment for the cleaning, everything went like clock work. He started with his own Vacuum cleaner and clean the area, once vacuumed he began to clean my carpet with a white power which if squeezed gave of a liquid, I thought that was amazing and Machine used to buff that into the carpet is different from anything I've seen and very efficient, it lifts dirt out better than anything i've seen, if you have pets, it get the pet hair the your vacuum cleaner leaves while deep cleaning your carpet , and the best part about it, when it finished and he vacuums it to get the particles that came out of your carpet, your carpet is almost DRY, not soaking wet, DRY!!! and you're left with carpet that looks like new. I would recommend anyone looking for a carpet cleaning business, to come in and clean your carpet, contact Mr. Vance and he'll get your carpet looking like new, he is located locally near Fayetteville, NC address is listed below. CARPET DRYTCLEAN PO Box 1002 Spring Lake, NC 28390 (910) 556-4651 www.carpetdryclean.com
Description of Work: The provider was Mr. Vance out of the Spring Lake office, and upon him contacting me on the 28th of May and talked about the service rendered by him I was already impressed and ready for him to show me how it worked on my carpet. We hit it off instantly over the phone and I could tell that Vance had excellent people communication skills and there wouldn't be any problems there. We set up the appointment time for 07:30AM and prepared for the cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Whitney B.
05/2014
5.0
carpet cleaners
  + -1 more
Carpet Dry Clean was extremely quick to respond when I first contacted them. I was able to get an appointment scheduled within 2 days and the guys weren't only punctual, they were 30 minutes early which in my book is great! They made sure to call ahead of time to ensure I was home of course which again, was very nice. They were very thorough and efficient and my carpets looked like brand new by the time they were finished. I was very impressed and happy with the service and would certainly recommend them to anyone else.
Description of Work: Cleaned all of my carpets which included 3 bedrooms, a hallway, and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew F.
05/2014
5.0
carpet cleaners
  + -1 more
My initial e-mail to contact this company was followed up in a timely manner. On the date scheduled the provider showed up on time and we discussed service. He seemed friendly and accountable. He measured to make sure I received all the Square Footage of the current promotion. I asked him to clean another room and it was no problem. He wasted no time doing the job and stayed on it until it was completed. He did a small walk in closer for no charge. The man seemed happy to be doing the job, responsible to his employer, and insured I was happy with outcome which I was. He took extra effort to remove a few areas of tough stains. I will use again in the future.
Description of Work: Cleaned Carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Linda S.
05/2014
5.0
dry cleaning, upholstery cleaning
  + 0 more
The men who came were very prompt and got right to work cleaning the two pieces of furniture. They vacuumed under the pillows before getting to the actual job of dry cleaning. When they finished, the furniture looked so wonderful. I can't say enough good things about this company. The furniture was just a little damp and they explained it would only take a little time to dry until we could sit on them again. I will definitely use this company again.
Description of Work: Dry cleaned a couch and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Carpet Dryclean, Inc.
Thank you for your report. Some of our customers are not aware that we clean upholstery and area rugs.

Ken V.
04/2014
5.0
carpet cleaners
  + -1 more
Right now, the service provider has been awesome to deal with and very accomedating. Looking forward to seeing the results of their service.
Description of Work: The services will be preformed on the 9th.
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

Robert M H.
04/2014
5.0
carpet cleaners
  + -1 more
Victor and his team were very friendly and professional. Victor made sure to explain the whole process and the carpet looked great when it was all done. He even had a few stains spot treated and left us a bucket of cleaner for spot cleaning as stains occur in the future. The cleaning process even helped freshen up the whole home. We were very satisfied with the entire experience with Carpet Dry Clean. To top it all off, Victor was able to refer us to a cleaning service who were willing to respond the same day to pick up for another provider who stood us up for an appointment a day earlier. Great results, and Great service.
Description of Work: Dry-Chemical ionic carpet cleaning. Spot treated stains.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Carpet Dryclean, Inc.
Thank you for your report. Customer service is our number one priority and the quality of our cleaning system allows us provide the best service.

Matt W.
04/2014
5.0
carpet cleaners, dry cleaning
  + 0 more
Terry did an excellent job. It only took a few hours to do all of those areas and it came out excellent! I highly recommend this dry cleaning system over a water based system. Terry can explain the reasons why when you contact him, but it makes sense to me.
Description of Work: Dry cleaned all upstairs carpet (4 rooms and one hallway) and the carpeted stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$266

Response from Carpet Dryclean, Inc.
Thank you for your report. With our service, you avoid problems with traditional hot water extraction or steam cleaning such as having to stay off your carpet for hours and having unclean water in your padding which can cause mold and mildew and stains to reappear.

Kathryn C.
04/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Came to home, did sampled, explained the process- patient, thorough, tidy, and good natured, answered questions.
Description of Work: Wall to wall wool rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Carpet Dryclean, Inc.
Thank you for your report. We appreciate your business. Dry carpet cleaning is the best way to clean, carpet rugs and upholstery but especially better for wool because wool holds a ton of moisture.

Ramona P.
04/2014
5.0
carpet cleaners
  + -1 more
This was an outstanding experience! The rep arrived on time and got right to work. He was kind enough to take time to explain the process and indulge my questions. He was extremely professional and thorough. The entire process took about 1 1/2 hours and my carpets look great. I would easily recommend them (already have) and use them again. This was a picture-perfect process, and everything went the way it should go.
Description of Work: Cleaned carpets upstairs and stair steps.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$317

Response from Carpet Dryclean, Inc.
Thank you. We work hard to provide excellent service. Our philosophy is to clean your carpet better than the previous cleaning.

Kimberly A.
03/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Victor and his team came to the house and did a great job. Very professional and efficient. My carpets and chair look wonderful.
Description of Work: Carpet cleaning, recliner cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

Response from Carpet Dryclean, Inc.
Thank you for your report. Some of our clients don't know we clean upholstery / furniture. I'm glad you mentioned the cleaning of your chair in the report.

Catherine G.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Great! Looks and smells like new.
Description of Work: Cleaned bedroom and hall rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Response from Carpet Dryclean, Inc.
Thank you! I'm glad you mentioned the cleaning smelled like new. Some customers have concerns that dry carpet cleaning may smell bad which is totally not the case with our dry extraction cleaning procedure.

Harv W.
03/2014
5.0
carpet cleaners
  + -1 more
They did an excellent job, quality work. They explained everything. The price was a little high, but I accepted that because the quality was so good.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Carpet Dryclean, Inc.
Thank you for your report. I'm glad you mentioned our price being a little higher. 27 years ago when our company began two things plagued the carpet cleaning industry and they still do today. The first one being high pressure up selling. Our prices include all possible services alleviating the need for any up selling. The other problem is "bait and switch". We give very accurate phone quotes that are backed up with our part of our double guarantee. Go to www.carpetdryclean.com for our double guarantee.

Ted B.
03/2014
5.0
carpet cleaners
  + -1 more
it looks great. Got stains out that steam cleaning could not. Made great progress on a nail polish spill. I have 4 pest- this is a massive improvement. I will be using them again.
Description of Work: The were able to do same day service. $129 for 3 rooms, and another $130 for big bonus room and long hallway. it looks great. Got stains out that steam cleaning could not. Made great progress on a nail polish spill. I have 4 pest- this is a massive improvement. I will be using them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Carpet Dryclean, Inc.
Thank you for your report. We get the comment, "Got stains out that steam cleaning could not," a lot simply because of our better carpet cleaning process. We are able to put maximum effort into removing stains because it's a dry system which doesn't saturate your carpet. We can go over a bad stains more than once without over saturating or damaging the carpet of which a steam cleaner cannot do. Also steam cleaners have the disadvantage of not knowing what the carpet will truly look like until it is dry which takes hours, well after they are long gone.

Patti F.
01/2014
5.0
carpet cleaners
  + -1 more
I recommend them very highly. I used a coupon for their service. They are very punctual, efficient, and thorough. I have been going them for a few years now and they also do follow up satisfaction calls. They really are excellent.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Carpet Dryclean, Inc.
Yes we do follow up phone calls! As an owner, I want to make sure we are providing excellent service. What better way to find out how to provide better service than to ask our customers we serve.

Kathryn S.
01/2014
5.0
carpet cleaners
  + -1 more
Carpets looked and smelled clean. I did have to vacuum several times to completely remove the powder residue.
Description of Work: They cleaned berber carpet in three bedrooms using a damp powder system.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Carpet Dryclean, Inc.
Thank you for your report. Due to the nature of the process and the soil repellent, a thorough vacuuming is recommended a few days after service. However, in this case it sounds like an excessive amount. We apologize and this is not a common occurrence. We, of course, would have been happy to return and vacuum the carpet again.

Lisa G.
01/2014
5.0
carpet cleaners
  + -1 more
My carpets are 12 years old and were very dirty in high traffic areas. This company moved furniture, and cleaned by hand the spots and very dirty areas. They worked very hard and my carpets look like new. I was actually considering purchasing new carpets, but now I see no need at all. Although they cost a bit more than the traditional steam cleaning, they are worth every penny. I will definitely use them again.
Description of Work: Cleaned carpets throughout house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Heather K.
12/2013
5.0
upholstery cleaning
  + -1 more
They arrived on time, and did a very good job cleaning my furniture. I really like the product they used to clean my furniture and would recommend them to my friends and family.
Description of Work: They dry cleaned my sofa, and two chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Carpet Dryclean, Inc.
We appreciate your report.

Linda A.
12/2013
5.0
upholstery cleaning
  + -1 more
We were very happy with the service that we received from Carpet Dry Clean. We had a couch and two chairs cleaned. The couch had some food stains from a recent family gathering. I was pleasantly surprised that they were able to remove the stains leaving the upholstery looking brand new. The service tech was prompt and professional and left the work space neat. it was nice to receive a follow up call from Earl, the owner, Earl, to ensure we were satisfied with the service. We will use Carpet Dry Clean again.
Description of Work: We had a couch and two chairs cleaned by Carpet Dry Clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Carpet Dryclean, Inc.
We always appreciate reports from our customers. It's customers like you that keep us winning Angie's List Super Service Awards every year for 7 years straight now.

Kathie R.
11/2013
4.0
carpet cleaners
  + -1 more
They di great, very prompt and quick. No mess and job took about 1 hour - cleaned up after themselves and put furniture back. Very nice to deal with.
Description of Work: cleaned 2 orientals and one cut & bond carpet

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Dry Cleaning,
House Cleaning,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

Carpet Dryclean, Inc. is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Carpet Dryclean, Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Carpet Dryclean, Inc. offers free project estimates.
Yes, Carpet Dryclean, Inc. offers eco-friendly accreditations.
No, Carpet Dryclean, Inc. does not offer a senior discount.
No, Carpet Dryclean, Inc. does not offer emergency services.
No, Carpet Dryclean, Inc. does not offer warranties.
Carpet Dryclean, Inc. offers the following services: Carpet cleaning, area rugs, upholstery, mattresses, pet odor & stain removal.
Steam & Hot water extraction

Contact information

3101 Stoneybrook Drive, Suite 172, Raleigh, NC 27604

http://www.carpetdryclean.com/locations.html#triangle

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 12:00 PM