Capital Appliance Repair

Technician did a great job

They did a great job!

Everything was great

Great service!!!

Contractor never showed up.

Excellent experience.

No problem.

Dryer is working great now.

Excellent service

They did a good job. They came the same day just an hour or two after I called, fixed my refrigerator, and charged me a decent price. I was happy with it. They were prompt and courteous. I thought the price was very reasonable. They were very punctual. In fact, he got here before I did. I would have to look at my American Express bill. I really don?t recall just what I paid. Whatever the price was at that time, their price was very good comparatively speaking. I would recommend them to anyone.

My 6 year old electric clothes dryer stopped drying my clothes, so I checked Angie's List and called. The gentleman who took my call was professional, friendly and so thourough that he even asked for the model number so that he could be sure to have the correct part with him and the appointment was set. He called to advise he was 10 minutes away, arrived on time, made the repair, and suggested some basic maintenance that I could do. It was a great experience, I recommend them fully, and should I need appliance repair, this is the company I will call.

I waited on the service call for two hours which was not too unreasonable; however, around 5 pm the service person called and when I described the failure code on my GE Oven, he walked me through the reset process which I could find nowhere on-line. The unit reset and we were both happy. He didn't have to work late and I got a free repair except for my time. The service man was very forthright that if the unit didn't reset that the replacement part would cost about as much as a new unit. I appreciated the advice and honesty that doing the repair was not necessary to pay $500 for a 4 year old $700 oven. I liked the honesty of their service people. I just wish he would have called to let me know his day was running so far behind, I could have understood in their line of work. I give them two thumbs up and will use them again.

My refrigerator had stopped cooling and the tech (Sid) figured out that the board was fried. However, he gave me a huge estimate for the part ~ $400. Since it was a large sum, I decided on pause and research before going with it. I am glad I did not go by his estimate. It turned out that a brand new board was only ~ $165. So he was overcharging me significantly. I called the owner and left a message, and have since not heard back. I wasted $70 on their service charge. Would not recommend them.

Arrived on time, performed the service as expected, and also offered some advice on preventive maintenance. The tech also cleaned up and set the dryer back in place. The price was as quoted. Very clean and professional and would definitely recommend them.

The fan in the refrigerator had stopped running (I had had this same thing repaired about 5 years earlier). The technician restarted the fan, and told me that about half the time that is all that was needed. Unfortunately it stopped again, but he returned when I called and replaced the fan.

The repairman was on time. He performed the repair promised, and the bill reflected the estimate I was given.

Clint, the Bosch dishwasher technician was very polite and knowledgeable. He made and accurate estimate of the service including the part needed. Ordered the water valve needed while he was here. He gave me an expected delivery date of the part (2 days) and said he would call when the part came in. He called me when the part came in and offered to come over that evening to install it. I asked if he could install it the next day and he gave me an approximate time. He showed up on time the next day and installed the part without any problems. He was also very informative about the operation of a Bosch dishwasher as they are very different from other manufacturers. In fact I found that only a few service shops will work on a Bosch dishwasher. I love my Bosch, it is now cleaning better than ever.

I've had the GE Dishwasher for about 10 years and all of a sudden it stopped working. Adam arrived on time and quickly discovered that the dishwasher needed to have its front panel electronic board replaced. It would have been probably more profitable for him to replace the board and come back when we had another problem. Instead, Adam mentioned that due to the age of the dishwasher we could face additional problems with other components. Adam suggested we price a new washer and decide if it made sense to fix our current dishwasher. He also suggested the most reliable brands. Adam also showed me how to clean the washer's soap dispenser. Overall, I just found the company I will use to maintain all my appliances. They are honest and care about service.

Dale is a very nice man and handled this request as best as he could. I previously wrote a negative report on his business and said I wouldn't use his services again. What I SHOULD have said was I will use Dale but not the serviceman who came to do the replacement. I am still dealing with Dale and when necessary will continue to do so.

My washing machine was making terrible noises when washing clothes. I found Cary Discount Appliance Repair on Angie's List and gave them a call. We set up an appointment and they arrived during the 1 hour interval they said they would arrive. The repair man was able to quickly diagnose the problem and gave me a quote to repair the problem. When I mentioned I was thinking of replacing the machine instead of repairing, he gave me several recommendations of brands to consider and other brands to avoid. In addition, my washing machine is in a small area behind a bi-fold door - the repairman was very careful in removing and replacing the door, which I really appreciated. I was pleased with the service and would call them again. I wound up replacing the machine instead of repairing it.

terrible! Serviceman came 2hrs late for appointment then when arrived said it was going to take several hours to replace so would have to return the next day. The owner, Dale, knew it would take that longand even told me so.I agreed to him coming back as he didn't show up until almost 6 PM. The seviceman returned the next day, again later than Dale told me. He complained the whole time about hating working on that particular refrig. It was a brand he disliked because of the way they mfg their appliances. After about an hour or so the one door he replaced was not level to the other door and he insisted he could not make it even. They were supposedly matched up when mfg and he couldn't do it. I told him to put the orig door back and I would call the mfg. He was very happy to do it because then he wouldn't have to work on the wiring and such. A waste of two days waiting and then having someone complain about doing it. No thank you.

Repair man determined problem and ordered part. Part didn't fix the problem so odered another part. Second part didn't fix the problem so CD & CAR determined first part received was defective and claimed a replacement part was ordered. For three weeks after calling numerous times we got the runaround with no resolution. The owner of the company would not answer the phone. We finally gave up and filed a complaint with the Attorney General's consumer complaint division.

He found that it was a knob that wasn?t working and he replaced it. His quality was very good. He was supposed to come, but he came a little bit later. I would use him again in future.

The repairman was courteous, knowledgeable and quickly resolved our issue.

I was so pleased with the price of these new appliances. I felt they were very competitive compared to other retailers we shopped at. They did a very nice job installing them and I feel comfortable that they will take care of us in the future.