Citywide Moving Systems, Inc.

moving company, piano mover

About us

Citywide Moving Systems, Inc. of Charlotte NC is family owned and operated with over 30 years of experience in the moving industry. Our professional movers are trained, experienced and dedicated to make sure that customer service and satisfaction is our top priority! We have a reputation for moving furniture professionally and safely that reaches beyond Charlotte, NC from coast to coast. Our services include packing, local household moving (excluding storage bldgs & hot tubs), Intrastate and Interstate (min. wt. 5k-8k lbs). We offer a full time sales and administrative moving staff who are dedicated to satisfying your needs and answering any questions you may have before, during and after your move. Citywide Moving Systems also offers a 32,000 sq. ft. Climate Controlled Storage Facility for customers who need to store furniture until their homes are ready or just for those items you may not need right away. Please visit our website at www.citywidemoving.com for more information.

Business highlights

35 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.874 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
9%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.9
Showing 1-25 of 74 reviews

Dave S.
09/2024
5.0
I hired them to move furniture into my PODS container. They were fast and careful!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lawton K.
09/2024
5.0
City-wide provided recycled moving supplies that were picked up at their warehouse. Saved a lot in moving cost. Crew was professional and knowledgeable. The number of personnel was correctly sized for the JOB!!!!! So hard to find in movers today since they always work 2 guys literally to death. They did not rush the job. Piano move was flawless. HIGHLY recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris H.
09/2024
5.0
They move fast. Was done with my 3/2 and moved to new town home in 3.5 hours

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Miriam S.
04/2024
4.5
I

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Monica F.
11/2023
5.0
Very nice, communication was great and took extra care to not damage anything. Definitely on the pricey side though

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Tujawana M.
10/2023
5.0
I was very very pleased with this company even from my very fist call to customer service to the guys who performed the move. My family and I want everyone to know that they treated us with white gloves, no damages or mishaps. Best ever.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,100

joe H.
04/2023
5.0
they were the best

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joe O.
04/2023
5.0
Strange customer service experience with office manager who insisted two different times that my credit card declined which it had not. Suspicious explanation that left me concerned about this serviceâ s trustworthiness. Packers/Movers great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Emma S.
09/2022
3.0
Owner/office/lead driver was polite and professional. Helping movers were quite unprofessional, several items had minor damage, appliances were not reconnected correctly, and did not follow room stickers that the office had advised us to take time to organize and place so many boxes had to be moved again after they left.

Rating CategoryRating out of 5
quality
2.5
value
3.0
responsiveness
3.0


Julien H.
08/2022
5.0
Movers were quick, professional and thorough. No walls were scratched and no damage to the furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,200

Sarah H.
08/2022
5.0
This was our first experience with professional movers, and we couldn’t have been happier with Citywide’s work. Kathy made the planning and scheduling process easy. Our crew - Thad and Colby - were courteous, friendly, and more than capable in their work. They took care to protect our old rental and new home from scapes and damage, all the way down to covering our wood floors with protective blankets. They took the same care with our furniture. We had several large, heavy, bulky pieces to move, including a gym-grade elliptical and an armoire bigger than some people. All these items had to be stair-carried at both locations, with exceptionally tricky low ceilings in the destination stairs. Not only did they get everything moved, they did it without ANY damage to the furniture or the stairwells along the way. On top of all their great work, their rates were competitive and fair, to boot. We would recommend Citywide to anyone looking for professional, skilled movers in this area. They did a fantastic job from start to finish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna H.
08/2022
3.5
Nothing

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.5

Yes, I recommend this pro
$500

Elana S.
08/2022
5.0
The movers kept me in the loop as the move before mine ran over! They took care of my items packaged them properly, worked efficiently and made sure to answer all my questions! I would definitely give City Movers 5 â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸ â­ ï¸

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nadine L.
07/2022
5.0
Excellent customer service and work. They are all very helpful and made moving easy for us. Would definitely use them if we move again. Very pleased with them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Monica G.
06/2022
5.0
We cannot say enough about Citywide Moving Systems & our crew of six. Matt, Bruce, William, Rell, Cameron, & Dallas were polite, professional, & very hard-working. They took pride in their work & great care when moving our furniture. Our overall experience was an excellent one! Thanks Citywide & our â 6-packâ , you guys were AWESOME!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony C.
06/2022
5.0
Very hard working and conscientious group of young men who took excellent care of our furniture. Everyone I have met from the company has the same kind and helpful personality. Will use again in a few weeks for storage. Asked for same team of movers. This part of selling and downsizing was amazingly pleasant.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,070

Kathy F.
04/2022
5.0
Very professional, great to work with, very careful with our possessions

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Alton B.
03/2022
5.0
Pro's all the way !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane C.
03/2022
5.0
Extremely pleasant and accommodating!

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$9,000

John A.
01/2022
5.0
They arrived on time and were very careful with our furniture, working at a very good pace. They were also helpful in deciding furniture placement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Twanna B.
10/2021
4.5
Chase and Chad was professional and great guys! Will recommend them. Only issue I had was under quoted for the job and Kathy in the office was short with me anytime I have called.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$640

Carnell B.
10/2021
5.0
I had the best experience with this moving company,Especially with Bruce and Will.They were totally pros and gentlemen, Iâ m so sure their motherâ s are proud of them Iâ m a grandma and Iâ m proud of them and of their expertise!!!!!! I would recommend this company to all my friends 5 â­ ï¸ !!!!â s

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas W.
10/2021
5.0
Beginning with customer service specialst Kathy and ending with the three man crew of Matt, Bruce and William, my experience with Citywide Moving was spectacular. Kathy, our first contact, planned everything "to a T." There were no surprises, we knew exactly what to expect and what we would pay before the work began. The crew arrived on-time and ready and anxious to work. They worked hard and fast from beginning to end while all the the time taking special care of all our property and taking care not to do any damage to our house. I was very impressed by their work ethic. I am planning another movement of goods andi instead of trying to do it myself, I am going to call this fine company a second time; that is how much they impressed me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$577

Ronald D.
09/2021
5.0
The team of Matt, Wayne and Bruce arrived on time, started work immediately and performed our move in a safe and efficient manner. We faced one hurdle during the process that was immediately resolved by the team. Highly highly recommended. Pricing was on point. Service was on point. Whole experience was on point.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$784
    • 1(current)
    • 2
    • 3

Contact information

2722 Chamber Drive, Monroe, NC 28110

http://www.citywidemoving.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

moving company,
piano mover

FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 AM - 2:00 PM

Sunday: Closed

Citywide Moving Systems, Inc. accepts the following forms of payment: CreditCard
Yes, Citywide Moving Systems, Inc. offers free project estimates.
No, Citywide Moving Systems, Inc. does not offer eco-friendly accreditations.
No, Citywide Moving Systems, Inc. does not offer a senior discount.
No, Citywide Moving Systems, Inc. does not offer emergency services.
No, Citywide Moving Systems, Inc. does not offer warranties.

Contact information

2722 Chamber Drive, Monroe, NC 28110

http://www.citywidemoving.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 AM - 2:00 PM
Sunday:
Closed