Citywide Moving Systems, Inc.

Very satisfactory

Excellent so far.

unknown

Better than I could have imagined!

They were fantastic! They were on time, very careful with all of the pieces, and extremely professional. Best of all, the price was right! They offered a flat fee, and there were no hidden charges.

I HAVE MOVED 48 TIMES IN 51 YEARS, AND THIS IS BY FAR ONE OF THE BEST MOVERS I HAVE EVER ENCOUNTERED. I HAVE LOTS OF ANTIQUE PIECES OF FURNITURE AND EVERYTHING ARRIVED PERFECTLY. EVERYTHING FROM MY THOMASVILLE LIVING ROOM SET TO MY PLASTIC LAWN CHAIRS WERE TREATED WITH THE UTMOST RESPECT AND ALL WERE IN GREAT SHAPE WHEN THEY ARRIVED. I HAD MANY HEAVY BOXES, AS WELL AS SOME HEAVY FURNITURE (STEAMER TRUNK) AND FRAGILE PIECES (100 YR OLD CHINA CABINET). THEY HANDLED ALL WITH EASE. THIS WAS A LOCAL MOVE AND WE HIRED 3 MEN AT $105 PER HOUR. UNLIKE OTHER MOVERS IN THIS AREA, ALL 3 GUYS HUSTLED THE ENTIRE TIME. THEY MOVED EVERYTHING IN SLIGHTLY LESS THAN 3 HOURS. THE LAST COMPANY I HIRED HERE IN CHARLOTTE TOOK 6 HOURS TO MOVE VIRTUALLY THE SAME LOAD. FINALLY, THESE GUYS WERE POLITE, KIND AND RESPECTFUL. WHEN THEY DISCONNECTED MY DRYER, THEY FOUND A PART ON THE BACK WAS MISSING. THE WORKER WENT OUT OF HIS WAY TO POINT THIS OUT AS A SAFETY CONCERN. WONDERFUL COMPANY!

THE MOVERS SHOWED UP ON TIME AND WERE VERY CAREFUL WITH THE ITEMS. WHEN SOME OF THE FURNITURE WOULD NOT FIT UP THE STAIRCASE. THE OWNER CAME OUT WITHIN AN HOUR TO ASSESS OUR SITUATION. THEY WERE ABLE TO HOIST TWO ARMOIRES AND A BIG SCREEN TV THROUGH A SECOND STORY WINDOW. OUR FURNITURE CAME THROUGH WITHOUT ANY REAL DAMAGE.

THE COMPANY SENT THREE MEN ON THIS JOB WHO KNEW HOW TO MOVE OUR PIECE OF FURNITURE (AT 500 POUNDS)AND THEY WORKED AS A TEAM. THEY ARRIVED LATER THAN EXPECTED, BUT PEOPLE AT THE WAREHOUSE WERE 30 MINUTES LATE TO OPEN, AND THEY ALSO EXPERIENCED STOP AND GO TRAFFIC, DUE TO CONSTRUCTION WORK ON I-77. WHEN THEY ARRIVED THEY HAD ALREADY REMOVED THE TOP SO IT WAS IN TWO PIECES; EACH WAS WRAPPED WELL TO AVOID DAMAGE. WE WERE NERVOUS ABOUT POSSIBLE DAMAGE THAT MIGHT BE DONE TO THE STAIRWELL AND WALLS; IT'S A SMALL, TIGHT AREA. THE MEN LAID OUT A PAD TO COVER THE STAIRS AND WERE VERY CAREFUL WHEN MOVING. THEY EVEN ACCOMMODATED US TO TRY THE PIECE IN DIFFERENT POSITIONS IN THE ROOM! THEIR EXPERTISE WAS OBVIOUS AND WE HAD NO DAMAGE. WE WERE HESITANT TO HIRE THIS COMPANY BECAUSE WE THOUGHT THE CHARGE WAS HIGH FOR ONE PIECE OF FURNITURE, BUT IT WAS WORTH THE PRICE. THE MEN WERE CAREFUL, COURTEOUS, AND TOOK PRIDE IN THEIR JOBS. WE WOULD HIRE THEM AGAIN FOR ANY TYPE OF MOVING.

HORRIBLE. THEY PACKED A PICTURE AND A HANGING LIGHT FIXTURE IN THE SAME BOX AS MY YARD/GARDEN TOOLS! THERE WAS A TREMENDOUS AMOUNT OF DAMAGE TO MY FURNITURE/BELONGINGS, INCLUDING THE PIANO. I HAD PURCHASED ''$20,000 WORTH OF COVERAGE'' THROUGH THEM BEFORE THE MOVE, WHICH THEY REFUSE TO ACKNOWLEDGE. THEIR RESPONSE TO THE BBB WAS THAT THEY "ARE NOT AN INSURANCE COMPANY", AND THAT I NEVER PURCHASED THE ABOVE COVERAGE. MY RECEIPTS AND CREDIT CARD CHARGES SAY DIFFERENTLY. THEY HAVE BEEN TO MY HOME, AND STATED THEY FEEL THE DAMAGES ARE ''MINOR'', AND HAVE ATTEMPTED TO RATIONALIZE AWAY THE DAMAGE, STATING MY THINGS WERE "NOT THAT NICE TO BEGIN WITH." THEY HAVE REFUSED TO REPAIR/REPLACE ANYTHING, UNLESS I PAY THEM MORE MONEY TO DO SO (PER THEIR LETTER TO THE BBB). THEY FAXED THE BBB RECEIPTS WHICH HAVE BEEN ALTERED (I HAVE MY COPIES TO PROVE THIS). IS IT TRULY UNREASONABLE TO EXPECT MY THINGS TO HAVE BEEN RETURNED TO ME IN THE SAME CONDITION IN WHICH THEY LEFT MY POSSESSION?!?

THE CREW WAS EFFICIENT, POLITE AND EXTREMELY CAREFUL. I FELT THE PRICE WAS REASONABLE FOR ALL THE WORK THAT THEY DID. THE CREW CHIEF, BONES, WAS VERY GOOD. I FELT VERY SATISFIED WITH EVERYTHING. GREAT COMPANY. YOU HEAR HORROR STORIES ALL THE TIME BUT CITYWIDE WAS EXCELLENT.

WHILE THEIR APPEARANCE DREW MY ATTENTION RIGHT AWAY, THEIR QUALITY WORK & PROFESSIONALISM HELPED PUT ME AT EASE. THERE WAS NO DAMAGE TO MY POSSESSIONS, AND IT WAS A VERY POSITIVE EXPERIENCE.

THEY QUOTED ME A FLAT RATE OF $260, AND STUCK TO IT. THERE WAS A MIX-UP THOUGH. THE WOMAN TAKING MY INFORMATION ACTUALLY WROTE THE APPOINTMENT DOWN ON THE WRONG WEEK. WHEN I CALLED ASKING WHERE THE MOVERS WERE, SHE REMEMBERED ME, AND GOT THEM OUT THERE WITHIN THE HOUR. THE MOVERS WERE PERSONABLE, VERY CAREFUL WITH MY PIANO, AND DID A GREAT JOB. THEY ALSO HELPED ME TO MOVE AROUND SOME OTHER PIECES OF FURNITURE TO CLEAR A PATH FOR THE PIANO TO BE MOVED INTO THE SECOND HOUSE. IT WAS BEYOND THE SCOPE OF THEIR DUTIES, BUT THEY DID IT WITH A SMILE. THIS WAS A LITTLE MORE EXPENSIVE THAN OTHER QUOTES, BUT WELL WORTH IT. THEY DID A GREAT JOB, AND I WOULD HIRE THEM FOR ANOTHER MOVE.

MY PRIOR MOVING EXPERIENCE (WITH A DIFFERENT COMPANY) WAS TERRIBLE, SO I TRIED THESE GUYS. THEY WERE SUPERB. NO DAMAGE, NO SCRATCHES. EVERYTHING WENT SMOOTHLY.

HAVING HAD EXPERIENCE IN THE MOVING INDUSTRY I MAY BE MORE CRITICAL, BUT THEY DID A TERRIFIC JOB.

THEY WERE LATE IN ARRIVING AT THE START (2 HOURS) AND AFTER LUNCH (1 HOUR), ONE WAS HUNG OVER SO WE PAID FOR THREE, BUT ONLY GOT TWO (NOT THAT THEY DISCOUNTED ANYTHING SINCE IT TOOK THEM LONGER TO FINISH THE JOB), THEY SHOWED LITTLE CONSIDERATION FOR ITEMS MARKED FRAGILE AND, IN FACT, BLAMED US AFTER THEY DAMAGED SEVERAL ITEMS. ALL THIS AND THEY WERE SURLY AND RUDE TO BOOT. AVOID AT ALL COSTS! DO NOT HIRE UNLESS YOU WANT YOUR MOVING EXPERIENCE TO BE MUCH WORSE THAN IT NEEDS TO BE.

MOVED EVERYTHING IN 3 HOURS WITH NOTHING SCRATCHED OR DAMAGED. ALL THE WORKERS WERE EXTREMELY COURTEOUS. EXCELLENT WORK.

IN TERMS OF PACKING THEY WERE GREAT. THEY WERE NOT PUNCTUAL ITHER TIME. THEY DID CALL AND LET US KNOW THAT THEY WOULD BE LATE. THEY DELIVERED WHEN WE HAD NO POWER. I HAD AN ISSUE WITH MOST OF THE GUYS WERE ACTUALLY FINE AND HELPFUL. THE JOB MANAGER THAT WAS THERE WHEN THEY BROUGHT THE THINGS BACK THOUGHT THAT IT WAS TOO MUCH OF A PROBLEM. BY THE END OF THE JOB THIS ONE GUY WAS A LITTLE MORE THAN CAREFUL WITH OUR THINGS. NOTHING WAS BROKEN AND THE OTHER GUYS WERE FINE! ONE GUY RUINED SOME OF THE EXPERIENCE.

THEY CALLED ME AND TOLD ME WHEN THEY WERE GOING TO COME. THEY WERE POLITE.

MOVED FOR A 3500 SQ FT HOME. THEY WERE VERY RESPECTFUL OF THE BELONGINGS. VERY CONCEENSIOUS TO SEE IF ANYTHING ELSE NEED TO BE DONE. THEY DID AN EXCELLENT JOB. SOME LITTLE NICKS TOOK PLACE BUT COMPANY IS TAKING CARE OF THE SITUATION.

RHONDA PRESLEY WAS MY CONTACT. SHE WAS VERY HELPFUL DURING THE ESTIMATE/QUOTE STAGES. SHE WAS ALSO VERY NICE. I GOT A 3 MAN CREW AND THEY MOVED ALL OF MY POSSESSIONS FROM OUR APARTMENT TO OUR HOME. I HAD NOTHING BROKEN. THEY MOVED EVERYTHING WITH GREAT CARE AND THEY MADE SEVERAL SUGGESTIONS THAT SAVED TIME, MONEY AND HEADACHES. I DEFINITELY RECOMMEND THEM FOR ANYONE WHO HAS TO MOVE.

WOW! WHAT A GREAT EXPERIENCE! WE UNFORTUNATELY CHOSE THE HOTTEST DAY OF THE YEAR TO MOVE, BUT THAT DIDN''T SEEM TO BOTHER THE CREW --THEY WERE SOOOO HARD WORKING AND COURTEOUS. THEY WERE VERY CAREFUL OF OUR FURNITURE, NEW HARDWOOD FLOORS AND FRESHLY PAINTED HOUSE. I HIGHLY RECOMMEND THIS COMPANY.

DIDN'T WRAP FURNITURE BEFORE MOVING. DIDN'T WASH THEIR HANDS. BROKE THE GLASS IN AN ANTIQUE SECRETARY. DRAGGED EVERY PIECE OF FURNITURE AGAINST THE WALLS.

THE COMPANY CALLED THE DAY BEFORE TO CONFIRM. THE MORNING OF THE MOVE THE GUYS SHOWED UP EARLY TO DISCUSS PAPERWORK AND TO SEE WHAT ITEMS WOULD BE MOVED. THEY PUT DOWN CLOTHS TO KEEP THE CARPET CLEAN AND TOOK THE TIME TO ARRANGE THE FURNITURE THE WAY I WANTED IT. WERE VERY NICE AND ALWAYS KEPT MOVING. WOULD USE THEM AGAIN.

MEMBER WOULD USE AGAIN AND WOULD LET THEIR FRIENDS AND FAMILY TO USE THEM. THEY HAD NO PROBLEM MOVING THINGS AFTER THEY PUT IT DOWN THE FIRST TIME. GOOD GOOD PEOPLE!

MEMBER COMPLAINS ABOUT FOLLOW-UP. REPORTS BROKEN ITEMS AND POOR CLEAN UP.