Founded 1994 • With Angi since September 1999
Citywide Moving Systems Inc., is
Family Owned & Operated. No of employees-42. Local moves are charged at an hourly rate. Intrastate and interstate moves are charged by the weight of your shipment. Licenses - NCUC 2235, US DOT 859309 & ICC MC 378914. Additional phones - (704)541-8451, (704)799-8993. Ask for Angie's List.
Awards and Badges
Angi Certified
Business Highlights
Family Owned & Operated
Wears MaskImages
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movers (233)piano movers (24)
Showing 1-25 of 237 reviews
Tyler G.
01/26/2023
Move was Fantastic. Professional and efficient.
Description of Work
moving
Category
moving companies
Cost
$2,000
Hire Again?
Yes
Service Provider Response
Thank you so much for the positive feedback. Our Movers love it when they can make our customers happy. Please feel free to call us when you need to move again.Donald M.
06/23/2022
We just had Citywide Moving move us from Fort Mill, SC to Murrells Inlet, SC. We have moved several times over the years and I can honestly say that we have never had a more professional and courteous experience with a move. The movers were excellent, thoughtful and showed a high degree of respect for our belongings. Both the load and the unload were accomplished with Zero damage to any of our belongings. I highly recommend Citywide Moving to anyone looking to move.
Description of Work
Moving our belongings
Category
moving companies
Cost
$6,099
Hire Again?
Yes
Service Provider Response
Thank you for taking time out of your day to leave us a great review. We pride ourselves on customer satisfaction and we love to hear how hard our crews work for our customers. We will relay your review to your moving crew, how happy you were with their work. Please tell your friends and if you need our services in the future, please do not hesitate to contact us. Thank you again, Citywide Moving Systems Inc.Shannon M.
06/13/2022
Right on time and very professional. Went above and beyond to make sure the move went smooth and nothing was damaged. Highly recommend.
Description of Work
home move
Category
moving companies
Cost
$800
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you very much for the wonderful review. Please call us again anytime in the future if you need our services. Citywide Moving Services Inc.Cynth G.
06/02/2022
Great job and the mover were excellent
Description of Work
Home Move
Category
moving companies
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed] Thank you for taking the time to give us a great rating & review. Please let us know if we can help you again in the future. Citywide Moving Systems, Inc.Duane R.
04/20/2022
Good I should have had more stuff moved
Description of Work
piano move & sectional sofa
Category
moving companies
Cost
$450
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to give us a rating & review. Our movers really like it when they get positive feedback and that they pleased our customers, we will let them know how happy you were with their work. Please let us know if we can assist you again in the future and please be sure and tell your friends. Citywide Moving Systems, IncWILLIAM B.
08/01/2021
Very professional from start to finish. This is a great company to work with. They were helpful in giving me suggestions on packing, on ways to save money, and answered all of my questions throughout the entire process. The people who loaded my things on the truck and unloaded at the other end were very careful with everything. I would use them again.
Description of Work
Moving from Charlotte to Asheville
Category
moving companies
Cost
$2,800
Hire Again?
Yes
Service Provider Response
We really appreciate your Great review. It was a pleasure taking care of you. I will make sure your movers here your praise. Please let us know if we can assist you in the future. Have a Great Day!CHRISTOPHER H.
06/03/2021
Went very well. From scheduling, they talked me through all of the services and what was to be moved and gave a price estimate. A little over a week before, I received a follow up call to confirm. The first day, they brought a truck out and spent a good bit of the day packing boxes, etc. The second day, they brought two trucks out to pack, loaded everything, travelled to the new house and unloaded everything. It was very evident most of the team was experienced and had done many moves before. They were quick, efficient, but took care with everything. They don't charge you anything until the job is done and you are satisfied. I would highly recommend.
Description of Work
Moving household about 15 miles across the area
Category
moving companies
Cost
$5,000
Hire Again?
Yes
Service Provider Response
Thank you so much for taking the time to write us this wonderful review. Our movers work hard at taking care of our customers and are always excited to receive great reviews. Please keep us in mind for your future moves. We would love to take care of you again.Debbie C.
09/24/2020
They showed up an hour late. They came in an old loud truck that didn't even have their name on it because they claimed they hadn't had time to paint it yet. They only worked 30 minutes and then took a break to smoke a cigarette. They expressed that the job was "too big" for them and dragged their feet the entire time. They didn't attempt to even protect my furniture and left strap marks on my belongings. They didn't load all my furniture up even though the truck wasn't completely full. Afterwards they charged me incorrectly and said I owed them another $300.
Description of Work
I hired them to move furniture out of my condo.
Category
moving companies
Service Provider Response
Citywide Moving Systems moved Mrs [Member Name Removed] on 09/15/20. A 2/man crew was booked for her job. After the movers arrived at the origin address, Mrs [Member Name Removed] called our office and spoke to Dana, her sales consultant and said the movers indicated they may need more help. Our dispatcher said he would send the first crew that came in out to her job. Mrs [Member Name Removed] was fine with that. A few hours later Mrs [Member Name Removed] called the office again and said we did not need to send any more help because the movers already had everything loaded; She laughed and said “her husband said she was a little uptight and needed to leave while the movers were there” so she did. When the movers arrived at the destination, they realized the condo was on the 4th floor and called our dispatcher for help to unload. We did send out one additional mover to help. Mrs [Member Name Removed] never contacted our office again so we assumed everything went great. When a Bill of Lading is turned into the accounting department, it is checked for any errors before the customers credit card is charged. If any errors are found, we will contact the customer and go over the paperwork to explain the errors. The driver listed the correct hours worked on the BOL but added incorrectly making the total $300.00 less than what it should have been. We called Mrs [Member Name Removed] a couple of times and left messages with no response. On Friday, Dana called and spoke to Mrs [Member Name Removed] and explained the movers had miscalculated her total and she wanted to go over the paperwork with her to show her the errors. Mrs [Member Name Removed] said she did not have the paperwork with her, but she would call back. When she did not call, it was determined that we would run her credit card for the incorrect total and hope she would call the office to discuss the difference. Two days after her credit card was charged, Mrs [Member Name Removed] wrote this review and gave us a “F”. Why would you rate our company with a “F” when we knew nothing about your issues? We would have appreciated the opportunity to discuss them with you.Beverly G.
09/02/2020
I thought it went great until I received my bill. When I contacted Joel at Citywide the only question I knew to ask was rather the billing started when the movers left the company or when they arrived at my house. I was told when they arrived at my house. That ended up not being true. I was billed for thirty minutes each way. Another one hundred twenty five dollars. When the moving was over Mr. Jackson and I went over the paperwork. I knew I was being rushed but thought it was because the job was finished. I didn't know to look in the truck once finished. I should have since I cannot find some of the things that were in my dresser drawers. When the dresser was taken out it was up right until inside the truck then it was turned on the side. There was nothing of value only sentimental. The paperwork does mention rather I checked the truck. I did not. I did not see that in the paperwork until too late. I signed off on all paperwork. The things pointed out were what I already knew. I trusted these guys and the company. It's my own fault for not reading each line word for word. I had given them a glowing review right after the move. I do not feel the same now. I know to always read what you are signing and have no excuse for not doing that other than I liked and trusted them. I will not make that mistake again.
Description of Work
Moved from one location to another three miles away.
Category
moving companies
Cost
$500
Service Provider Response
All NC movers are regulated by the North Carolina Mover’s Association and all local moves are charged strictly by the hour plus a one-hour travel charge. It is also called a truck charge, but they mean the same. This time does cover our movers from our warehouse to your origin and from your destination back to the warehouse. All our sales consultants explain this travel charge to every customer. Your time does start when the movers arrive at your origin address and the time stops after all items are unloaded at your destination address, plus the one-hour travel charge. Our trucks are equipped with a GPS system in which we can monitor where our trucks are always. The movers were at your origin address for one hour and forty-five minutes. It took them 10 minutes to get to your destination address and they were there for one hour and five minutes making a total of 3 hours plus your travel charge of one hour. Total 4 hours for your move. Please know that although most of our customers do walk through our trucks at the end of their moves to make sure everything has been unloaded, small things may still be missed. Because of this, our movers must make sure the trucks are cleaned out and ready to go for the next move. If anything is found at that time, the office is informed, and we immediately contact the customer. Unfortunately, nothing was found on the truck after your move. Please take all the drawers out of your dresser and make sure your items are not stuck in between the frame. We have had this to be the case. I regret this happened on your move and I hope the items are found. Thank you.Stan D.
08/17/2020
OUTSTANDING!!! If you need a moving company, this is the one! I moved my furniture and belongings via a Pod, and there was some question about loading dock capability at my new condo complex. Citywide squeezed me into their schedule, Cathy was a delight to work with - she made me feel like my needs were the most important thing in the world. The crew was communicative, professional and careful. Joe and Mike were exceptional, working like demons to keep me on schedule with the loading dock. Even though it was their second move of the day, they kept a fast pace going the whole time. I manage property for a major university in Northern California, and deal with moving companies regularly. Hundreds of moves every year, from single offices to entire multistory buildings, and I couldn’t have hand picked a better team. I’m very impressed and highly recommend Citywide.
Description of Work
Trans load from a moving “Pod” onto their truck, then unload into condo.
Category
moving companies
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to give us an excellent review. Our guys love hearing feedback from their customers. We will definitely let Joe & Mike know how pleased you were with their hard work. Please tell all your friends we love referrals. Thank you again Citywide Moving Systems.DAVID K.
07/14/2020
As a military family, we've moved a dozen times. Our move with Citywide was our first move as civilians and definitely one of the best. We've seen just about everything that could go wrong with packing and moving over the years. Citywide took exceptional care of our belongings. They used moving blankets and huge rubber bands in creative ways to insure that our furniture was delivered without a scratch.
Description of Work
Packing china cabinet and moving large furniture
Category
moving companies
Cost
$1,600
Hire Again?
Yes
Service Provider Response
Thank you so much for your wonderful review. Here @ Citywide Moving Systems, INC. We value our Customer's opinions & appreciate you & your family & want to THANK YOU for your service. Please call Citywide if you ever need our services again. Thank you/CitywideMark G.
07/14/2020
Poorly! They were very unorganized during the move. They unloaded boxes in the garage that were clearly labeled for other rooms. They damaged my walls and cracked the tile on my laundry room floor.
Description of Work
Hourly Local Move
Category
moving companies
Cost
$3,000
Service Provider Response
Your move was performed on June 13th, 2020 for a total of $1950.00. On June 15th you spoke with our claim’s coordinator, Kathie, and filed a claim indicating the damages to your walls and the ceramic tiles. Through email correspondence, you were informed that we would make an appointment for our repair technician to repair the damage walls but due to COVID 19 we were limited to what we could do at the time. We also inquired about the ceramic tiles in which your wife was going to see if the builder had extras. We would be glad to check our technician’s schedule and set up an appointment for the wall damage and per you wife’s last email on July 14th, she was still waiting on the contractor to give her the tile information. Please contact the office and let Kathie know how you want to proceed. Thank you.Christine H.
07/13/2020
I had living room/bedroom furniture mainly - Right on time, super friendly, asked questions and took extra care to make sure doorways and property were done well. Courteous! Awesome all the way around!
Description of Work
Helped me move from a 1st floor home to a second floor apartment.
Category
moving companies
Cost
$312
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed], Thank you so much for your wonderful review. Here @ Citywide Moving Systems, INC., we really value our Customer's opinions & appreciate you being one of our Customers. Please reach to us if we can be of any service to you in the future. Thank you again - CitywideLaura B.
03/03/2020
Very well. Pleased with their work.
Description of Work
Loading & moving to another location.
Category
moving companies
Hire Again?
Yes
Service Provider Response
Thank you [Member Name Removed], we really appreciate your business & love hearing from our Customers. If we can be of any more help to you in the future, please let us know. Thank you again! CitywideBryan G.
02/27/2020
Everything in the move was great! Donna, Joel and the rest of the team really took care of us. We couldn't have been happier with the scheduling process or the move itself. We definitely recommend them!
Description of Work
Moving from Waxhaw, NC to Holly Ridge, NC
Category
moving companies
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed] - Thank you so much for the wonderful review, really means so much to us. We love to hear about our 'happy customers'. If you ever need our service again, we will look forward to helping you. Thank you again!John P.
04/09/2019
Excellent. They finished in half the estimated time. Personal property and home was in excellent condition after the move. Mike H, Joe B, and Kendrick were courteous and professional.
Description of Work
Moved personal affects from 1 home to another.
Category
moving companies
Cost
$320
Hire Again?
Yes
Service Provider Response
Hi [Member Name Removed] Thank you so much for taking time out to give us your review. It means so much to us. If we can be of any more help to you please give us a call. Thank you again!Susan C.
02/11/2019
Citywide Moving is the best!! Kathie was awesome to schedule my move for exactly when I needed it, instructed me on what to expect, and stayed in touch with me leading up to the move. My two movers were Jermaine and Wayne, and they were terrific as well. They took great care to protect all of my furniture and walls, and were speedy fast! If you need to hire professional movers, I highly recommend that you use Citywide!!
Description of Work
Furniture move from apt to house
Category
moving companies
Cost
$300
Hire Again?
Yes
Service Provider Response
Thank you [Member Name Removed] for starting our week off right!! We appreciate you taking time out of your day to give us such an awesome review. Kathie is our #1 salesperson and has been with us for 14 years. She is a great asset to our company. Our movers take pride in the service they give all of our customers. Rest assure Jermaine and Wayne will remember you, because they don't forget their great customers. We look forward to helping you again in the future if the need arises.Cassandra R.
12/08/2018
Wonderful. The three gentlemen were amazing. They took excellent care of our piano.
Images
Description of Work
Piano transportation
Category
moving companies, piano moving
Cost
$320
Hire Again?
Yes
Service Provider Response
We appreciate you taking the time to write us a review. Your movers will be more than happy to hear they were amazing. Thank you!ROBERT L.
10/21/2018
Great group. Office and movers. Everyone went out of their way to make it work.
Description of Work
Moving out of state
Category
moving companies, storage units, piano moving
Hire Again?
Yes
Service Provider Response
Getting your review on a Monday just starts our week out great!!! Thank you for taking the time out of your busy day to let us know how we did.Richard S.
10/11/2018
James P.
09/25/2018
estimate was WAY low, but there was still pretty good value here. Courteous and professional; worked hard. 2 trucks, 5 men, 10+ hours-- pretty big move. No damages of note.
Description of Work
intra-city move in Charlotte
Category
moving companies
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to write us a review. Our sales consultants try hard to give our customers fair and honest estimates. We regret your move took longer than estimated but we want to thank you for acknowledging the hard work of our movers.Erik R.
09/21/2018
The three-man crew and truck arrived before the scheduled 10 AM arrival and began loading the 26-foot truck. The move included three bedrooms and a garage full of boxes and storage bins, shelving units and tools. The crew was able to fit all the items in the truck and utilzed the upmost care in securing our belongings. Moving included disassembling and re-assembling the furniture.. All items were delivered intact and the items were placed where we asked them to locate them. They did not start the meter running until 10 AM even though they began prepping the truck and moving items prior to the scheduled beginning time. Prior to the move and after the move, the Company called to make sure we had everything needed for the move and to make sure we were satifised with the quality work of the crew.
Description of Work
Move 3 bedroom house of furniture from Lake Park, NC to Indain Land, SC
Category
moving companies
Cost
$1,040
Hire Again?
Yes
Service Provider Response
Taking care of our customers is our #1 priority and we truly appreciate you taking the time to describe your move with others. All reviews are shared with our movers and It's nice to put a smile on their faces when they see a great review like yours.Bruce B.
09/17/2018
Charles, and his team were fantastic. We had to collect belongings from one house, and two separate storage facilities for the move to our new home. This team was fantastic, and there were no surprises! In fact, they even came in under budget! I would highly recommend Citywide Moving Systems. I've had very bad experiences with other movers, and this company is top notch. They lived up to their stellar Angie's List ratings.
Description of Work
Moving from 3 locations to one
Category
moving companies
Hire Again?
Yes
Service Provider Response
We truly appreciate your top notch review! It's customer like you that make our job easy. I share all reviews with our movers and I'm sure to put smiles on Charles and his crew's faces with this one! They love hearing how well they did from our customer's. Thank you for taking time out of your day to post us a review.Holly C.
08/16/2018
Everything went incredibly well and easy from scheduling a quote to the day of our move. The Citywide employees clearly communicated every step of our long distance move and were very helpful, informative, and professional throughout. They went above and beyond our expectations. We would definitely recommend Citywide to others.
Description of Work
Long distance move
Category
moving companies
Hire Again?
Yes
Service Provider Response
Thank you for taking time out of your day to give us a well appreciated review. It is customer's like you that make our hard work so rewarding.Suzanne H.
07/05/2018
This was the easiest move ever and it far exceeded my expectations. The staff at Citywide was unfailingly pleasant and easy to deal with. Joel came out to my house to do the estimate and it was clear he knew exactly what he was doing. I received confirmation of the agreed upon date and time. The packers/movers showed up when they had promised. They were super fast but careful with all of my things. The next day they moved my furniture and household goods into my new home. Nothing was broken and all was placed as we had discussed. It was an A plus experience from start to finish and I would highly recommend.
Description of Work
Packing and moving to a different state
Category
moving companies
Hire Again?
Yes
Service Provider Response
[Member Name Removed], We try hard to make sure all of our customers are completely satisfied with their moving experience and it means a lot to us that you took the time to write such a great review. From our office staff to the packers and movers, we would like to say "Thank You".Other Information
Services Offered
Services Not Offered
We are not able to move Storage Buildings, or Hot Tubs, although if you have any questions regarding any other services please feel free to contacts us.
Licensing
No License Required for Trade
- Trade License Locale
- SC
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
We are actively performing full services. We are taking additional precautions to protect our customers.
Household moving and packing services.
Health & Safety Measures
We will wear masks and gloves when we visit your home
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.