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Open Up Garage Door Inc

Garage Doors, Handyman Services

About us

Open Up Garage Door, Inc is locally owned and operated. My name is Jeremy Dabbs. I was fortunate to be introduced to this industry in high school when I was 14. Industry-respected family trained me. I quickly knew that I loved working with homeowners. It is very satisfying to be able to leave a door in a safe, quite and excellent working condition.We take great effort in providing fast, reliable and professional service. 24 hours a day 7 days a week. We fix broken springs, cables, off track doors, track repair, and damaged door panels to name a few of our services. We provide free safety inspections with every service call.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Spring Repair, Garage Door Repair, Opener Repair, & Garage Door & Opener Installation

Amenities

Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0654 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 654 reviews

Susan M.
01/2016
5.0
garage doors
  + -1 more
John was very personable, efficient, and prompt. He did not try a hard sell on convincing us to buy a new garage door. He made reasonable suggestions and fixed the old door. We will DEFINITELY call John when we do want a new garage door!
Description of Work: Fixed a broken 14 year old garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

Clara L.
12/2015
5.0
garage doors
  + -1 more
Everything went very smoothly. They came out on time and explained what they were doing and how to maintain the opener. The two guys that came were very nice and very professional.
Description of Work: Installed new garage door opener and new rollers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Open Up Garage Door Inc
Thank you for your review!

Greg B.
12/2015
5.0
garage doors
  + -1 more
Arrived on time, answered all my questions and even helped re-program the remotes on both of my doors. Top rate job highly recommend
Description of Work: replaced bad gear on garage door opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Open Up Garage Door Inc
Happy to hear you feel that way!

Ellen S.
12/2015
5.0
garage doors
  + -1 more
Excellent company, quality work, friendly fast service.
Description of Work: They replaced my garage door keypad.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Open Up Garage Door Inc
Thank you

Joyce S.
11/2015
5.0
garage doors
  + -1 more
It went very well. They arrived on time and finished job in no time at all. We were very satisfied with the job.
Description of Work: Replaced rollers on garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Joseph B.
11/2015
5.0
garage doors
  + -1 more
I wanted to replace the ancient Stanley (chain drive) garage door opener that I installed 24 years ago. I wanted something both quieter and with some safety features that were not on the older unit. We saw an Angie's List Big Deal for a Liftmaster chain drive for $385. but decided to step up to this "Elite Series" unit. We couldn't be more pleased with the opener that we purchased (great warranty) and the overall professionalism of Open Up Garage Door Inc. The first contact with Jeremy at the office, left no questions unanswered, no sales pitches to bring the price up, etc., again very courteous and professional. The installer / technician John, called to let me know he was 30 minutes out, right in the time window promised. John was also very courteous and professional in the speed and methodical way he worked. I believe the job took about 90 minutes, and he cleaned up and tuned up the door as well. John took the time to explain the safety and operational features. I will call these folks for any future garage door needs, and would recommend them to family and friends.
Description of Work: Installed a new Liftmaster garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Response from Open Up Garage Door Inc
It has always been our goal to provide the highest level of customer service, installing the highest quality products, and providing affordable prices. Thank you for your business and positive feedback.

Pam P.
11/2015
5.0
garage doors
  + -1 more
I'm very pleased with the work John did. Very prompt, courteous and professional. And patient with my hovering and asking questions. Job well done.
Description of Work: The spring on my garage door broke on a Friday night leaving one car trapped. I called Open Up Garage Door on Saturday morning and they were at my house by early Saturday afternoon. John replaced the springs as well as the center and end bearings and the rollers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Diana L.
11/2015
4.0
garage doors
  + -1 more
They did fine. My husband actually surveyed the job more than I did but everything worked fine. The price was fair. It was fine. I think the quality was good. I think they did fine on that. They were well capable. Their punctuality was fine. They did a good job and they were fine.
Description of Work: They redid the rollers and stuff like that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald W.
11/2015
5.0
garage doors
  + -1 more
A spring broke on one of my garage doors. I called this company and spoke with Jeremy. He and John came out promptly as scheduled. Both were knowledgeable. Considering the age of the garage doors and the spring system, I decided on 2 new doors. John completed the project in 1/2 day and called to let me know and take payment. So far the doors work great and the installation by John, including the sealing on the outside of the door and overall fit is excellent.
Description of Work: Installed new garage doors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Open Up Garage Door Inc
Thank you for your feedback.

Sandy H.
11/2015
5.0
garage doors
  + -1 more
Jeremy was very nice an helpful. I called him and left a message and he called me back within the hour to schedule appointment for the following day. He came and replaced my garage spring that broke. He also oiled everything and got it back to working and sounding more quiet than it did before the spring broke. He also last minute installed an outdoor key pad when I inquired about it. Very nice and very good pricing. Will definitely recommend and use again in the future!
Description of Work: Replaced garage spring and installed outside garage keypad

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Kimberly S.
10/2015
5.0
garage doors
  + -1 more
Our garage door spring broke over the weekend making the door inoperable. We called Open Up Garage Door on Monday morning and the door was fixed by Monday evening. Very responsive and professional service. Highly recommend this company.
Description of Work: Replaced garage door springs and conducted overall inspection and preventive maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Ellen M.
10/2015
5.0
garage doors
  + -1 more
I called Jeremy to get a quote on replacing my Torque Master spring and I told him about a beam in the ceiling in the garage ~ he asked me to take a picture of it and send it to him. He responded right away that since the beam was there in the way that he would not be able to replace the spring with what he normally would. He was upfront and honest and personal and professional. I would highly recommend Open Up Door!
Description of Work: I called for a repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David H.
10/2015
5.0
garage doors
  + -1 more
Great service. Would definitely use aqin
Description of Work: Replace rollers and general inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Terry M.
10/2015
5.0
garage doors
  + -1 more
technician arrived on time started his work and explained as he did the different sections of the tune up.
Description of Work: tuned up garage door and replaced rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Sherry R.
10/2015
4.0
garage doors
  + -1 more
The service was fine. There was not a problem. What they came to do, they did fine with, but when we had requested it, we had a window that was broken from one of our kids throwing a ball through there, unintentionally, of course. We wanted something done about that, but the guy said he do not do that. It would have been nice if he told us that before we got the work done. As far as the work he did, it was fine.
Description of Work: We purchased a Big Deal for Open Up Garage Door. They came and did a minor repair for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Kim S.
10/2015
5.0
garage doors
  + -1 more
Great service. Very pleased - will use them again.
Description of Work: Performed routine maintenance on garage doors. Programmed keypad. Replaced rollers. Tightened push button switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

April H.
09/2015
5.0
garage doors
  + -1 more
I was very impressed by John from the moment he arrived at my home. He was courteous, professional, punctual, and knowledgeable about fixing my problem. I was told by another provider that I would need a whole new garage door, but John was able to reattach my opener to my current door, saving me hundreds of dollards! John answered all of my questions patiently and even showed me how to perform quarterly maintenance on the door. So happy to have my car back in my garage! Thanks John!
Description of Work: John reattached my opener to my garage door and replaced my springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Michelle M.
09/2015
5.0
garage doors
  + -1 more
it went very well from initial contact to his departure. we would definitely use his service again.
Description of Work: mr. dabbs inspected the garage door and replaced metal rollers with nylon ones. now the two-car garage door works as quietly as the single-car door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Margot D.
09/2015
5.0
garage doors
  + -1 more
The entire process was great. Jeremy was prompt in returning my call to set up an appointment. The appointment to discuss options went smoothly and the install was scheduled for the following week. The install was done efficiently and at the end we received a thorough walk-through of the system and maintenance process. They also took the time to program the exterior wall remote and the Homelink systems in our cars.
Description of Work: Removed old wood garage door and opener. Installed new insulated steel door and opener system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

VICTORIA L.
09/2015
5.0
garage doors
  + -1 more
I was very happy with the communication and work from Open Up Garage Door. I received a response from my initial request within a few hours and made an appt for the following day. The technician (John) called me 30 mins before he arrived and was very courteous and knowledgeable. I explained my issues and after he looked over the system he made some adjustments and suggested the rollers be replaced and safety wires be installed on the springs, as they are now required. He gave me the cost breakdown before the work was done and immediately got to work. I am very pleased with the outcome - the doors roll much smoother and are more quiet. He even helped me to set the remote access code as I was having trouble with that and gaveme some maintenance tips to keep the system working smoothly. I will gladly use this company again and refer them to others. Thank you for a great service experience from beginning to end!
Description of Work: Replaced all rollers, installed safety wires on springs, lubricated tracts, adjusted force

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Response from Open Up Garage Door Inc
Thank you for your business and for taking the time to describe your experience with our company. If you need anything in the future, please call. Thank you again-Jeemy

Barbara S.
09/2015
5.0
garage doors
  + -1 more
I purchased a deal for $185.00 for inspection of door and motor and to replace old vinyl weather stripping that had come loose from the frame. Once the technician arrived, I decided to have my plastic rollers replaced with nylon ones with ball bearings for an additional $65.00. Service was completed in a timely fashion. The technician was courteous and professional. All my questions were answered. There was no pressure to purchase additional services.
Description of Work: Serviced garage door motor and door. Replaced old vinyl trim that had come loose from the frame. Replaced rollers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Open Up Garage Door Inc
Thank you for your feedback.

Anthony N.
09/2015
5.0
garage doors
  + -1 more
One person came to my house on time and got to work promptly. He inspected the garage door, replaced the rollers (which were part of the deal) and gave me a few tips on how to properly take care of the door. This was everything I'd hoped for in this visit and I will hire them again if I need service for my garage door.
Description of Work: Garage Door Tuning / Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Open Up Garage Door Inc
Thank you for the positive feedback. Educating our customers on ways that they can maintain their door system and prevent costly repairs is provided with each service call. Thank you for your business.

Gregory W.
09/2015
5.0
garage doors
  + -1 more
This business was very responsive. Not only were they responsive but also willing to work with my scheduling needs. What I inititially bought was for routine garage maintenance service. However, it was determined that I needed a new torsion spring(the original that came with the house was still in place-15 years old) Jeremy Dabbs was very professional ,courteous, and straight forward. I feel good about the service I received and would recommend them to others.
Description of Work: Replaced rollers and garage torsion spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Response from Open Up Garage Door Inc
We do our best to accommodate our customers schedules. We understand that a broken garage door is usually an unexpected problem. Thank you for your review.

Dorthe T.
09/2015
5.0
garage doors
  + -1 more
Showed up on time and efficiently changed out the rollers giving us a discount on the second door.
Description of Work: Replaced rollers on both garage doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

ronald W.
09/2015
5.0
garage doors
  + -1 more
After breaking a torsion spring on the garage door I purchased the Angies list special from Open Up Garage. The guys showed up on time and knocked it out lickity split. With some companies, there always seems to be some additional 'you should also purchase this or that' going on. There was no hard sell with these guys but from a quick safety inspection revealing a couple of loose rollers, they suggested looking into nylon rollers to replace my steel rollers. I went ahead and made the upgrade and the door has worked like a champ. Much much quieter and smoother operation. Highly recommend the company and will use again in the future.
Description of Work: Replacement of broken garage torsion spring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Open Up Garage Door Inc
Thank you for your feedback. We never push sales on any customers. We simply complete the inspection on both your door and electric motor at no cost. Once the inspection report is complete, we present it to our customers and give them options for repairs. We ensure that every door we service is in a safe, and proper working order at the completion of our services. Thank you- Jeremy

Contact information

8029 Fairview Rd D, Mint Hill, NC 28227

http://www.openupgaragedoor.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured

Licensed*

Trade License Number
19814
Trade License Locale
Charlotte Mecklenburg
Trade License Authority
Charlotte Mecklenburg
Trade License Expiration
06/30/2016

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Handyman Services

FAQ

Open Up Garage Door Inc is currently rated 5 overall out of 5.

Sunday: 7:00 AM - 7:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Open Up Garage Door Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Open Up Garage Door Inc does not offer free project estimates.
Yes, Open Up Garage Door Inc offers eco-friendly accreditations.
Yes, Open Up Garage Door Inc offers a 5% senior discount.
Yes, Open Up Garage Door Inc offers emergency services.
Yes, Open Up Garage Door Inc offers warranties.
Open Up Garage Door Inc offers the following services: Spring Repair, Garage Door Repair, Opener Repair, & Garage Door & Opener Installation

Contact information

8029 Fairview Rd D, Mint Hill, NC 28227

http://www.openupgaragedoor.com

Service hours

Sunday:
7:00 AM - 7:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM