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Maid Brigade

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning,

About us

Maid Brigade is a residential cleaning company that specializes in eco-friendly green cleaning. All of our maids are professionally trained, certified, bonded and insured. We offer regular weekly, bi-weekly & monthly service as well as move in/move out, turn cleanings and post constructions cleanings. We also offer small commercial and office cleanings. We've proudly performed over 185,000 cleanings in 20 years of service. Locally Owned, Nationally Known SINCE 1998!

Business highlights

27 years of trusted experience

Services we offer

Residential & commercial cleaning - general, kitchen & bathroom.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6260 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
10%
3
7%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 151-175 of 260 reviews

Connie C.
04/2016
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$335

Response from Maid Brigade
Thank you for the review! We appreciate you taking the time to do it, especially while you are in the middle of the moving process when I imagine you have a million things going on! I hope that things went well with the staging of and putting the home on the market and wish you the best of luck with the move. Thank you again and please don't hesitate to reach out if you ever need anything! Matthew Titlebaum Client Care (704) 568-0028

Amanda T.
04/2016
5.0
house cleaning
  + -1 more
.
Description of Work: Cleaned my house so well I have hired them for a monthly cleaning and I couldn't be happier with the results!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade
Thank you for the kind comments! We always appreciate any and all feedback, more so when it is from a regular, long-term client such as yourself. Berta, your team's supervisor, will will happy to see this. Let us know if we can ever be of assistance and thank you again! Matthew TItlebaum Client Care (704) 568-0028

Andrew P.
03/2016
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$288

Response from Maid Brigade
Thanks, [Member Name Removed], for the review! We always appreciate hearing from long-time clients. We'll see you in a couple weeks! Matthew Titlebaum Client Care (704) 568-0028

doris P.
03/2016
4.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$115

Response from Maid Brigade
Thank you for the review! We always appreciate hearing from people that we've served for years. We look forward to cleaning for you again in the future! All the best, Matthew Titlebaum Client Care (704) 568-0028

Joan E.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: Maid Brigade ladies who clean are very dependable, thorough, compassionate, efficient, and do a great deep down cleaning. I've used them for years and I love their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade
Thank you, (Removed members name), for the kind words! Susana, your team supervisor, hears these types of comments often, but something tells me she won't mind hearing some more! You have been a pleasure to serve and we look forward to continuing to do so. Thank you again for taking the time to write such nice comments. Let us know if you ever need anything and take care! Matthew Titlebaum Client Care

CAROL B W.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maid Brigade
Thank you for the review! We appreciate you taking the time to leave it and know that Blanca and Lidia will be very happy to see it. It has been a great first year serving you and we look forward to continuing to do so. All the best, Matthew Titlebaum Client Care

Jaimee S.
01/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maid Brigade
Thank you for the review, it is very much appreciated! It has been a great first year and we look forward to continuing to serve you. Don't forget about our referral program: for every new client you send our way for regular service you will get a $100 credit, as well as a credit for the person being referred! Thanks again, Matthew Titlebaum Client Care

valentino I.
12/2015
5.0
house cleaning
  + -1 more
Great Job.
Description of Work: Clean entire house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Maid Brigade
Thanks for the review! The maids always appreciate seeing and hearing feedback. It has been our pleasure serving you and we look forward to doing it again soon! Happy holidays! Matthew Titlebaum Client Care

Chantel D.
12/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I was very please with this company. I had a first time cleaning of just my downstairs for a dinner party. The sent at least 3 ladies and everything was done very well. They were very detailed and even folded the edges of our toilet paper and tissue boxes. I would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Maid Brigade
Thank you for the review! Your feedback is greatly appreciated. We look forward to serving you again in the future. All the best, Matthew Titlebaum Client Care

Amanda T.
11/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade
Thank you for taking the time to leave us a review! We very much appreciate any and all feedback. Have a very happy Thanksgiving! Matthew Titlebaum Client Care

Joan E.
11/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They dusted, swept, and mopped. They changed linens in the master bedroom. They straightened and organized. | |Cost varies according to how many rooms are cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Maid Brigade
Thank you very much for the review! We greatly appreciate your feedback and are happy to see that everything has been going so well with Esther and Nati. Have a very happy Thanksgiving! Matthew Titlebaum Client Care

Shaun S.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Maid Brigade
Thank you very much for taking the time to fill out a review! It was our pleasure serving you. Matthew Titlebaum Client Care

Judith H.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
$145

Response from Maid Brigade
Thank you for the review! It is very much appreciated. Matthew Titlebaum Client Care

Felicia M.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$180

Response from Maid Brigade
Thanks for the review! Matthew Titlebaum Client Care

Thomas P.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$159

Response from Maid Brigade
Thanks for the review! It is very much appreciated. Matthew Titlebaum Client Care

HENRY R.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$300

Response from Maid Brigade
Thanks, [Member Info Removed]! It has been our pleasure serving you for all these years and we look forward to continuing to do so. All the best, Matthew Titlebaum Client Care

PAUL S.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$125

Response from Maid Brigade
Thank you for the review! Matthew Titlebaum Client Care

Tom K.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Response from Maid Brigade
Thanks for the review! Matthew Titlebaum Client Care

valentino I.
10/2015
4.0
house cleaning
  + -1 more
Great cleaning.
Description of Work: General house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Maid Brigade
Thank you for the review! I'm sorry to see the grade for the pricing but appreciate you taking the time to send in your thoughts. We look forward to continuing to serve you in the future. All the best, Matthew Titlebaum Client Care

Sandra W.
10/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: We had them come in and wash down our woodwork (window sills, doors, doorways) and they were fast, efficient and very thorough.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maid Brigade
Thank you for the review! "Fast, efficient and very thorough" is what we like to hear! It looks like the team actually finished in less time than quoted, which is always a good thing! It was our pleasure serving you and we look forward to future opportunities to do so. All the best, Matthew Titlebaum Client Care

Andrew W.
10/2015
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maid Brigade
Thanks for the review, it is very much appreciated! It is our pleasure serving you and we look forward to doing so again in the future. All the best, Matthew Titlebaum Client Care

Joyce N.
09/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I used them for months to handle my housecleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Maid Brigade
Thanks for the review! Your feedback is greatly appreciated. All the best, Matthew Titlebaum Client Care

Richard ..
09/2015
5.0
house cleaning
  + -1 more
We were satisfied
Description of Work: Clean after move out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Maid Brigade
Thanks, guys for the review! I appreciated speaking with you and hearing your feedback. We appreciate the opportunity to provide you service and hope that everything went well with the move and you are settled into your new property. If you ever need anything in the future please don't hesitate to reach us either through Angie's List, at Charlotte@maidbrigade.com or at the office at (704) 568-0028. All the best, Matthew Titlebaum Client Care

Marge W.
09/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned kitchen, living room/dining room,bedroom, 2 baths

Rating CategoryRating out of 5
quality
4.0
value
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Maid Brigade
Thank you for the review! We really appreciate your feedback and the opportunity for others to see it as well. Let us know whenever you would like to schedule some future visits and we'll get you set-up; you have another Angie's List coupon for $10 off your next visit still to be redeemed. Thanks again! Matthew Titlebaum Client Care

Renee B.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Maid Brigade
Thank you for posting a review! We really appreciate and value your feedback. All the best, Matthew Titlebaum Client Care

Contact information

1014 Industrial Dr., Matthews, NC 28105

http://www.maidbrigade.com/nc/charlotte

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Buffing and Polishing,
Window Cleaning,
Carpet Cleaning

FAQ

Maid Brigade is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Maid Brigade accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Maid Brigade offers free project estimates.
Yes, Maid Brigade offers eco-friendly accreditations.
No, Maid Brigade does not offer a senior discount.
No, Maid Brigade does not offer emergency services.
Yes, Maid Brigade offers warranties.
Maid Brigade offers the following services: Residential & commercial cleaning - general, kitchen & bathroom.

Contact information

1014 Industrial Dr., Matthews, NC 28105

http://www.maidbrigade.com/nc/charlotte

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM