Overall, very well and we are extremely pleased with the results! I had contacted 3 other contractors/companies for this job over the prior year (one other from Angie's List) and either they couldn't do what I wanted, or, did not get back to me with an estimate (after a home consult had already been done and went well!). I chose HousePro after reading several reviews, specifically about the kind of work that I was interested in. We had our garden tub converted to a walk-in shower with rain head shower and handheld, a glass panel and no door, and glass panel over a knee wall. We have a rather large window on one wall and I wanted to keep the natural light so that was a bit of a challenge for other contractors, but not for HousePro. We also had a new fan/light/heater installed (right over open shower entry for winter time), our old stall shower converted back to drywall (for a mini closet), floor tile replaced, new vanity cabinet and top, toilet replaced, new bars and hardware. The project began a little later than expected and took longer than expected, but I'm learning that is fairly common, with unexpected delays and scheduling conflicts, etc. The initial review and estimate was with Greg, the owner, and then Jonathan worked with me to decide on and clarify details. We did change a few things along the way, and Jonathan was very receptive and helpful, listening to what I wanted and explaining some pros and cons since (I learned) many products and procedures had changed in the last decade. There was one thing I wanted to do that didn't make it into the estimate and I didn't realize that, so by the time I did ask about it, it was too late in the project. So that's a reminder to myself to be sure to look over the estimate closely, for (what I felt was) a large project. The guys were courteous and professional. Austin, the tile installer, did an amazing job, which was also commented on by my painters. I often wanted to observe and learn and the guys were always willing to answer my (many) questions. On a couple of occasions, I was expecting someone in the morning, which became the afternoon, which then became the next day, but I was almost always informed of the delays. Luckily I work from home so it was not an issue.