A Plus Vacuum

Vacuum Cleaners, Carpet Cleaning, VCR Repair,

About us

A Plus Vacuum is your clean home specialist, selling quality vacuum cleaners, air purifiers, air humidifiers, carpet shampooers, floor steamers, and home cleaning products. Vacuums are available in all price ranges and include full-size uprights, 8 pound lightweights, and canisters for both hard floor and carpeted surfaces. Let us match your UNIQUE cleaning needs with the cleaning tools that are BEST for YOUR family.

Business highlights

20 years of trusted experience

Services we offer

SALES: Residential & commercial vacuum cleaners, carpet shampooers, air purifiers, stain removers, household cleaning supplies, and boutique fragrance items. REPAIRS: Repairs and service of most vacuum brands including Kirby, Electrolux, Eureka, Sanitaire, Royal, Dirt Devil, Hoover, Filter Queen, Rainbow, Dyson, and more. BAGS/BELTS/FILTERS: Largest selection of vacuum cleaner bags, belts, and filters in the Charlotte area. Don't run around town, come see us first! PARTS for most vacuums.

Services we don't offer

We do sell some bags and filters for central vac systems. However, we do not provide in-home service or repairs.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.021 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-21 of 21 reviews

Rannie and Martha B.
12/2015
5.0
vacuum cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$104

Lynn S.
07/2015
5.0
vacuum cleaners
  + -1 more
unknown
Description of Work: The owner closed the company.
Rating CategoryRating out of 5

Ann C.
12/2014
5.0
vacuum cleaners
  + -1 more
see above.
Description of Work: He diagnosed the problem with a Kenmore cannister vacuum. He did not carry the parts,but looked themup on line,and gave us directions as to where we could buy the part. He was professional, and a pleasure to work with. Highly recommend A Plus Vacuum. He did not charge us anything.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paula R.
02/2014
5.0
vacuum cleaners
  + -1 more
Dropped it off in the morning and it was ready SAME DAY! How can you beat that?
Description of Work: Tune up vacuum

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

STEPHANIE B.
02/2014
5.0
vacuum cleaners
  + -1 more
The owner was extremely helpful and knowledgable. He explained ahed of time what the probable issues could be and offered solutions, even offering that my husband could do the work he knew how to replacer a cord because it was fairly easy! Needless to say I found him very fair, professional and his shop filled with quality eco friendly cleaning products I hadn't seen elsewhere. The vacuum was ready in just a few days.
Description of Work: Our 12 year old Kirby had stopped turning on. I had the power cord replaced and an overall check-up service performed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

dawn P.
09/2013
5.0
vacuum cleaners
  + -1 more
good.
Description of Work: fixed my vacuum cleaner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

KATHRYN A.
03/2013
5.0
vacuum cleaners
  + -1 more
In trying to extract air from a plastic storage bag, I started to smell smoke. My cleaning lady recommended that I should have it looked at. This company was the closest to my home. The vacuum isn't the top model and the owner of the shop said not to use it for anything other than vacuuming and not to run it for more than 10 minutes at a time. So far the vacuum is working fine.
Description of Work: Repair of Dyson vacuum.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Lisa M.
12/2012
5.0
vacuum cleaners
  + -1 more
Very nice man, very professional and quick.
Description of Work: My vacuum had stopped working. I thought I needed a belt. It actually needed a new belt and roller. My expectation was that I would need to drop it off and come back to pick it up. He was able to replace all parts right then and there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$42

Joseph D.
08/2012
5.0
vacuum cleaners
  + -1 more
Great. I called Satuday afternoon late; they stayed open after business hours so I could bring the vacuum in to the store, and the unit was ready for pickup Tuesday AM- as agreed. I would highly recommend this company for service or purchase of a new vacuum unit..
Description of Work: Repaired vacuum- serviced, replaced cord and tuned up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Maggie L.
07/2012
5.0
vacuum cleaners
  + -1 more
We've been happy with his service. I bought the vacuum cleaner from him and it was still under warranty. He was fast and he did a good job; it works fine. I would recommend him for purchasing a vacuum or having it repaired.
Description of Work: A Plus Vacuum fixed my vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina E.
02/2012
5.0
vacuum cleaners
  + -1 more
They are terrific. This is the second time I've taken my vacuum there to be repaired. If I even needed to buy a vacuum cleaner, I would buy it there because they have the kind I like. They are reasonably priced and timely. The repair only took a few days.
Description of Work: They repaired my vacuum cleaner because it wasn't picking up well. They changed the filter, changed the belts, and fixed the hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Maggie L.
12/2011
5.0
vacuum cleaners
  + -1 more
Owner was not pushy. He was very knowledgable about his products. He demonstraited several vacuums and let me try them in the store. He had several different models to try. He also carried many different items pertaining to cleaning. He offered attractive specials. I was very pleased with my experience dealing with A Pluc Vacuum
Description of Work: Purchased two vacuum cleaners

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0

Yes, I recommend this pro
$350

BETH E.
05/2011
5.0
vacuum cleaners
  + -1 more
Overall, they were very good. They certainly were prompt. I took my carpet shampooer to them and they fixed it the same day. They were very professional. Their price was very good.
Description of Work: A Plus Vacuum repaired our carpet shampooer about six months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

James S.
05/2011
5.0
carpet cleaners
  + -1 more
I had purchased there several years ago. He had put in an order to have the motor replased. My shampooer is out of warrenty. It was taking an extremely long time for the manufacturer to get the motor to come in. He was able to work out a deal with the manufacture to replace with a brand new rug shampooer of the same model. I am very pleased with him. We were so satisfied that he felt the need to move to the next step without any complaints, he really took our needs upon himself.
Description of Work: They were going to repair a rug shampooer I had purchased there several years ago.Rocco Waldhelm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH C.
03/2011
5.0
vacuum cleaners
  + -1 more
I was very pleased with my experience today. Recently, my vacuum started making a burning rubber smell when it was running. I like the vacuum and wanted to continue using it, so found A-Plus Vacuum and asked owner Rocco Waldhelm to service it. He cleaned out the collected debris in the vacuum, replaced the flat belt, and replaced the filter, which had become completely caked. He serviced the vacuum while I was there and for a very reasonable price. Mr. Waldhelm also sells vacuums on the premises (I noticed some were on sale), and I'll likely shop at his store when I'm ready to replace my vacuum cleaner.
Description of Work: Replaced Hoover Windtunnel belt and bagless filter. Cleaned out vacuum and restored functionality.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40.97

ANDREW T.
01/2011
5.0
vacuum cleaners
  + -1 more
The overall experience was outstanding. I'd checked with a few other places and his service was just excellent. His price was better than his competitors. He was very pleasant and personable. I'd recommend him to anybody-- they won't find anyone better. Rocco Waldhelm is the proprietor.
Description of Work: They did a diagnostic repair and replaced my vacuum on/off switch. They looked at the belt and recommended it be replaced. Checked and repaired filter. Put in disposable bag free of charge.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Jan W.
11/2010
5.0
vacuum cleaners
  + -1 more
I wanted a relatively inexpensive vacuum that worked very well, was reliable, and would last for years to come. A-Plus recommended a brand I had never heard of so I waited to purchase the machine until I could do some research. Since I had never purchased anything from them before I wanted to be certain I could trust what they were telling me. After searching the internet and calling different vacuum repair stores I found everything was exactly as A-Plus had said. I bought the machine and have been extremely pleased ever since. In the near future I plan to make another purchase from them and would feel comfortable recommending their service to anyone.
Description of Work: Purchased new vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Deborah W.
09/2009
5.0
vacuum cleaners
  + -1 more
He repaired and had it ready the next day. He was professional and responsive. His pricing was reasonable as well. The quality of his work was good and I was satisfied with his service.
Description of Work: He fixed my vacuum cleaner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

JAMES H.
06/2009
5.0
vacuum cleaners
  + -1 more
It went fantastic. If I have any more problems with my vacuums I will go to him.
Description of Work: He took care of my vacuum immediately. He diagnosed that the cones which collect dirt were the problem as well as a worn belt. He cleaned them and they were good as new, and he also sold me a new belt.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22.94

JONATHAN A.
03/2009
5.0
vacuum cleaners
  + -1 more
See above
Description of Work: Trouble shoot problem with the carpet unit for Rainbow vacuum cleaner. The unit would cut out as soon as the trigger button was depressed. It was determined that the reset switch was bad. Rainbow parts are reportedly not as readily available as other brands. Rocco got the part and had the unit ready to go within a week. Other shops said it would take them at least 2 weeks to look at it, plus extra time to order parts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

MICHELLE F.
06/2006
5.0
vacuum cleaners
  + -1 more
We were given a loner to use while our vacuum was being repaired. We had been told that it would probably be about 10 days for ours to be fixed. We got a call back in 5 days and when we picked up our vacuum, it looked like new again. They had cleaned it, the scuff marks were gone and the little name sign that was hanging to one side had been put back on. It does not leave lint lines in the carpet anymore. Works like it did when it was brand new. Very pleased.
Description of Work: Our vacuum was leaving lint lines in the carpet every time it was used. You had to go back & forth several times. It was not picking up like it should have. When it was returned to us, it looked better than when we turned it in to be fixed. It was not leaving lines behind anymore & it had been cleaned up so well that it looked new again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

    Contact information

    612 Indian Trail Rd S, Indian Trail, NC 28079

    www.aplusvacuum.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Vacuum Cleaners,
    Carpet Cleaning,
    VCR Repair,
    Upholstery Cleaning

    FAQ

    A Plus Vacuum is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 9:30 AM - 6:00 PM

    Wednesday: 9:30 AM - 6:00 PM

    Thursday: 9:30 AM - 6:00 PM

    Friday: 9:30 AM - 6:00 PM

    Saturday: 10:00 AM - 2:00 PM

    A Plus Vacuum accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, A Plus Vacuum does not offer free project estimates.
    Yes, A Plus Vacuum offers eco-friendly accreditations.
    No, A Plus Vacuum does not offer a senior discount.
    No, A Plus Vacuum does not offer emergency services.
    No, A Plus Vacuum does not offer warranties.
    A Plus Vacuum offers the following services: SALES: Residential & commercial vacuum cleaners, carpet shampooers, air purifiers, stain removers, household cleaning supplies, and boutique fragrance items. REPAIRS: Repairs and service of most vacuum brands including Kirby, Electrolux, Eureka, Sanitaire, Royal, Dirt Devil, Hoover, Filter Queen, Rainbow, Dyson, and more. BAGS/BELTS/FILTERS: Largest selection of vacuum cleaner bags, belts, and filters in the Charlotte area. Don't run around town, come see us first! PARTS for most vacuums.
    We do sell some bags and filters for central vac systems. However, we do not provide in-home service or repairs.

    Contact information

    612 Indian Trail Rd S, Indian Trail, NC 28079

    www.aplusvacuum.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    9:30 AM - 6:00 PM
    Wednesday:
    9:30 AM - 6:00 PM
    Thursday:
    9:30 AM - 6:00 PM
    Friday:
    9:30 AM - 6:00 PM
    Saturday:
    10:00 AM - 2:00 PM