HOME DEPOT

.

unknown

I had all the info from a competitor as far as square footage, etc.  I noticed a carpet remnant that matched the carpeting they had on rolls.  The remnant was 12x15 and one of the rooms we are doing is 9x15. I asked how much the remnant was, as it had no price on it.  Rather than give me the price she shot at me "We no install."  I asked if they would install the same carpet on the rolls and now she says, "Extra $75.00 to pick up."  Still no answer to whether or not they will install.  I could not seem to get an answer to any of my questions and was beginning to feel like she did not want to sell me anything, as every response seemed negative.  I explained that I was hoping to compare prices and she then pulled out a calculator and told me the 12x15 carpet was too small for the 9x15 room.  I told her that didn't make sense and she said "Your sq. ftg.is wrong?"
It became obvious she had no intention of working WITH me but rather against me, so I said nevermind I'll just stick with your competitor.  And as I walked away she laughed.  Where do they get these people?  I really was made to feel like I was inconveniencing and bothering them.  I will never go back there again.

Did not go back to Home Depot as I found another carpet I liked that was less expensive.

I would not recommend them at all. We actually thought that Home Depot would stand behind their work which they finally had too. We thought that they had people that actually work for Home Depot roofers but they did not. They contracted out this work, and it was a nightmare. Our roof did not leak before, and when we had the new roof put on, it leaked. We had to have a sheet work done on the ceiling. They kept trying to find where the leak was with the people that actually put the roof on, and they couldn’t find it. They finally had to hire someone else to come in and find the leak. It was that bad.

After the blinds came in, an installer contacted us and set up a time to install them. He came when he said he would, installed the blinds, went over how to operate them, remove them if necessary and how  and with what to clean them. The service was professional and courteous.  The sales representative was a little hard to  reach once we decided to order the blinds but overall it was a satisfactory experience. This is the second home for which we have purchased blinds from Home Depot and we have been pleased each time.  Since I have not worked with other local companies, I have no idea if they are competitive in terms of price but the service was very good and the blinds are of good quality.  I would recommend them for blinds.

I am very particular about my home and this was the biggest remodel job that I have had to do for my home. I had glass sliding doors on a 2nd floor bedroom that provides passage to a small upper deck. I get a lot of sun on this side of the house. Plus, it is vulnerable to rain. The sliding door wood frame was rotted at the bottom and I decided to replace with two Masonite fiberglass French doors which I was fortunate to find at Home Depot. Their installer (Daniel Woodard) came on Jan 5, 2011 and removed the glass sliding doors & trim. He replaced with the French doors and new trim. He then caulked. I was extremely pleased with the result and love my new doors. Dan is very courteous and expert at replacing doors. Dan use to do house framing so he is great with the carpentry/trim work. Dan allowed me time to paint the exterior doors and new trim and then came back to install the screen system for these doors. While Dan was doing this job I asked if he would replace weather stripping and sweeps on three 1st floor doors. He agreed for a nominal charge and did a great job with this also. He provided the material needed. Home Depot was a pleasure to work with and I knew they would do what was needed for my satisfaction. But, I didn't have any issues. I wish all projects could go this smoothly. I highly recommend Dan Woodard (the installer) for door installation. He is trustworthy and does a fantastic job. I'm sure he will work with you regardless of which store you purchase your door(s) from. The total price includes the cost for the dead bolt lock and lever that I bought at Black Hawk Hardware to match my other door hardware. It includes all costs including labor.

They did a good job. It took them 2 days to do a job that I thought would take a week, which really impressed me. It was a worthwhile experience as the floors look very nice.

Beth worked with me to handle all the design challenges in my existing kitchen. She was patient and worked with me until I was satisfied.

Terrible....see above!

The actual installation went OK but the sales experience was frustrating. I was trying to match carpeting and the home depot had a perfect match. However, I had two other companies measure and provide a quote. Home Depot figured the job required 24 more sq. ft than the other 2. This cost me over 100.00. I asked a store manager why his was out of line and he said that Home Depot has a policy of not putting seams any closer than 18" to a wall. They put my seam 12" just like the other 2 companies had estimated. If you buy carpet from Home Depot you're dealing with the store and an estimator and then with installers that you can't communicate with at all.

This project was a comedy of errors. The "installers" arrived a day late, and informed me they don't install the plywood sub-flooring. Calls to HD finally got me to the manager of the sub- contracting company. She told me she was sending her "best guy" for the sub-floor. It took him TWO HOURS to nail down the first board (of 13). He called a friend (not employed by the subcontractor) to help. Finally got the job done, but they were very unprofessional. There was sawdust everywhere on my screened porch! They would not take the boards to the lawn to cut them. Home Depot seemed to be concerned, but I was on the phone to them reporting every problem as it occurred. Each shift, a new manager to deal with. Home Depot -- Grade B, subcontractor -- Grade D