Services we offer
Reviews
4.04 Reviews
Showing 1-4 of 4 reviews
Joe J.
07/2014
At the very outset, I was asked to sign a statement that they would be paid by the insurance company, which I did. Knowing they were not " on my dime", I made no effort to supervise, direct, or otherwise oversee their time or actions. Long after I paid off the other subs for whom I WAS responsible, they called and said I owed them another $1275 over and beyond what the insurance company had already paid them, which made me furious. That is NOT what we said we would do. Long story short, they said the insurance company sent some of their money to ME, and that I was "in collection" with them for "non-payment", which again made jme furious since that was NOT the agreement, AND they had never even sent a bill to me in the first. My wife was so upset by all of this that I just told them to send me a bill, and that I would pay it, but that I would NEVER let them contact me or anyone I knew to solicit business. Further, I told them I would report them to the BBB for unethical business practices, but I really don't have the time to do all of that at this point.
Description of Work: After water leak, removed debris and dried floors.
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$2,500
Sue L.
03/2012
Prompt service and thorough cleaning
Description of Work: Smoke damage clean up
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Yes, I recommend this pro
$30,000
Sue L.
02/2011
carpet cleaners, upholstery cleaning
 + 0 moreIt was covered by our insurance. They did a good job.
Description of Work: We used Service Master for restoration and repair. We had some smoke damage so it entailed cleaning everything.
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Yes, I recommend this pro
Laynie H.
07/2009
They really took care of the wet basement and were very nice considering I was still quite upset over losing so many personal items to the water. The staff was very professional and caring and even offered tips on how to try and safe some of my mementos that had become wet during the leak.
Description of Work: After my basement flooded from a broken pipe, they cleaned out the water, dried the basement with dehumidifiers and fans, tore out the wet insulation and replaced it, and hauled away the wet and damaged items. They also cleaned and deodorized the carpet. Everything looked and smelled great!
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Yes, I recommend this pro
$920
Contact information
113 25th St Pl SW, Hickory, NC 28602
www.servicemasterclean.com/_providers/objectives.asp?LicNu=1867Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Upholstery Cleaning,
Carpet Cleaning,
Water & Smoke Damage
FAQ
Service Master Clean is currently rated 4 overall out of 5.
No, Service Master Clean does not offer free project estimates.
No, Service Master Clean does not offer eco-friendly accreditations.
No, Service Master Clean does not offer a senior discount.
No, Service Master Clean does not offer emergency services.
No, Service Master Clean does not offer warranties.
Service Master Clean offers the following services: Carpet and upholstery cleaning, commercial & residential fire & water clean up, hard surface floor cleaning.
Contact information
113 25th St Pl SW, Hickory, NC 28602
www.servicemasterclean.com/_providers/objectives.asp?LicNu=1867