Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Quality Floor Service Inc

Hardwood Flooring Sales and Installation, Flooring Sales and Installation, Carpet Sales and Installation,

About us

Quality Floor Service is this areas one-stop, full service flooring center for all your flooring needs. We are a family owned and operated business and have served all of Western North Carolina, including Hendersonville, Asheville, Tryon, Brevard, and Burnsville, for the past 55 years. We are a step above our competitors offering over 2,000 square feet of showroom displays of all your up-to-date flooring products. We offer Hardwood Flooring (unfinished and prefinished), Laminate, Cork flooring, Luxury Vinyl Tile and Plank, and Carpet. We are sure you will find the right style and design that fits your home and your design needs. If you are wanting to preserve pre-existing floors, we also specialize in sanding and refinishing hardwood flooring, decks and stairs. Dust Containment Sanding is a standard service and at no extra charge. In addition to our extensive selection of flooring, we also sell cleaning products, coasters and wooden vents for any type of flooring. At Quality Floor Service, Inc., we take pride in our work and value each of our clients. We are a family owned business who works closely to ensure our quality is superior. Our work is performed to the up most of standards and we warrant and stand behind our services. Come visit us today and become part of our family!

Business highlights

61 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Flooring (Unfinished and Prefinished Solid and Engineered) - Installation, Sales & Repair. Floor Sanding and Refinishing-Dust Containment. Hardwood Floor Re-Coating. Carpet - Sales and Installation. Laminate Sales and Installation. Cork Flooring Sales and Installation. LVT and LVP (Luxury Vinyl Tile and Plank) Sales and Installation. Water Proof Flooring Sales and Installation

Services we don't offer

We no longer offer Ceramic, Porcelain Tile Flooring, or Bamboo Flooring

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9129 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 129 reviews

Andrew L.
12/2018
5.0
hardwood floor
  + -1 more
great work, fast, efficient, and the floors turned out beautiful -- would hire them again any day.
Description of Work: refinished our 68 year old oak floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES W.
12/2018
5.0
hardwood floor
  + -1 more
They did such a fantastic job! We were a little unsure how the older floors with varying wood would turn out, but they are beautiful. Jeremy and his team from Quality Floor Service were very professional, extremely helpful, and the result was just terrific. We couldn't be happier and would definitely recommend them!
Description of Work: Remove carpet and refinish hardwood floors for a 2 bedroom condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,246

Beverly J.
12/2018
5.0
hardwood floor
  + -1 more
The downtime without a kitchen went very well thanks to the team of professionals taking care of our floors. The job started as scheduled and was completed as scheduled. Each step of the way we were kept informed of how the job was progressing. We are pleased with the results and making plans to have the remaining hardwood floors refinished soon!
Description of Work: Repair and refinish floors damaged by water leak in kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$786

Al W.
11/2018
5.0
hardwood floor
  + -1 more
From walking into their store to the time they finished everything was great. The crew that done our floors were very professional and got the work done. The only place to go for new or refinishing floors.
Description of Work: Wood floors sanded and finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$690

Allan T.
11/2018
5.0
hardwood floor
  + -1 more
We have a 67 year old hardwood floor which had clearly suffered years of abuse and neglect. It had multiple burn marks and dents, water marks, etc. We contracted with Quality Floor Service to refinish the floor and found them to be very professional and easy to work with. They restored our floor to a beauty we hardly thought possible, and we couldn’t be more pleased. We recommend them highly.
Description of Work: Refinish living room floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

stephen J.
11/2018
5.0
flooring contractor, hardwood floor
  + 0 more
The crew showed up on time, cleaned up at the end of each day and worked very hard all the time they were here. Since we had some other work done, we delayed about 30 days in putting the furniture back in the rooms. When we called Quality to replace the furniture, Jesse had the crew there within a day, We were very pleased with their work and professionalism.
Description of Work: Quality installed hardwood flooring in two bedrooms and three closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan P.
11/2018
5.0
hardwood floor
  + -1 more
They did an excellent job - the floors are beautiful! Also, they finished the job one day earlier than quoted, so I was able to move back in earlier.
Description of Work: They sanded, stained, and finished the hardwood floors in my entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john B.
10/2018
5.0
hardwood floor
  + -1 more
We have used Quality Floor Service on several occasions in various rental units, and they have always been very easy to work with and have done quality work at a good price. We will definitely continue to use them in the future.
Description of Work: Refinishing of hardwood floors in one of our rental units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Tammy T.
10/2018
5.0
hardwood floor
  + -1 more
This company came into my home and made my battered, scratched and grey from clorine oak floors new again. The crew was very friendly and the crew leader answered all my questions before starting the work. I will definitely use the company again and highly recommend them to everyone needing floor refinished. It is a very professional business
Description of Work: Oak floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maria L.
09/2018
5.0
hardwood floor
  + -1 more
Wonderful- I really recommend these guys! From estimate to clean-up, the whole team was professional and easy to work with. They were much less expensive than Lowe's, and the results are gorgeous! A special shout- out to the installers, Rolando and Os.
Description of Work: carpet removal and installation of laminate in 2 rooms of house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

cindy E.
09/2018
5.0
carpet installation, flooring contractor
  + 0 more
it only took a day to do two rooms. they worked very hard and left no mess behind. Their efficiency was the best I have seen by a floor crew. We have had floors done by others but this was truly the best experience ever.
Description of Work: replaced old carpet with new kortec flooring

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

john C.
09/2018
5.0
hardwood floor
  + -1 more
The installation went very well.It took 2&1/2 days, Gabrielle and his crew did a very good job and were easy to work with.
Description of Work: Remove some old flooring and install new oak hard wood in three rooms and entrance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$6,300

Sylvia H.
09/2018
5.0
hardwood floor
  + -1 more
VERY well. We discussed restaining the floor and were told we would need to have a darker stain to accommodate some damage that was found. Augustin brought some samples to show us what the finished product would be like with different shades. His recommendation was absolutely right, and although the floor is slightly darker, it looks terrific and will actually be a better match with our furniture than the original. They were on time, finished when they said they would, polite and businesslike. We got a recommendation for them from a neighbor on our street.
Description of Work: Hardwood floor refinishing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne S.
08/2018
5.0
floor cleaning
  + -1 more
Crew arrived on time all three days. Completed the job efficiently. Floor looks great.
Description of Work: Remove carpet, sand and seal wood floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Bob V.
08/2018
5.0
hardwood floor
  + -1 more
They were professional and extremely easy to work with - on time, worked to get the perfect color for the floors, and even finished early. We are extremely pleased with their work and would highly recommend to others.
Description of Work: Refinished hardwood flooring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Robert T.
07/2018
5.0
hardwood floor
  + -1 more
It went great. There was an issue in the dining room with a weird texture. Something did not dry right on the worst floor. When I told them they immediately came out and fixed the issue. Problems are not great unless you deal with someone this professional! They care and do amazing work.
Description of Work: Entire home floors refinished and some repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Rachael W.
07/2018
5.0
hardwood floor
  + -1 more
QFS was extremely punctual and friendly. Upon inspecting our problem, they let us know that they didn't think our bamboo floor had water damage, rather, that it had separated as it settled and it would be an easy repair that any handyman could do. They didn't charge for the trip or the advice, and were completely straight forward in how they dealt with us. If I ever need flooring done at my house, it will be with QFS. Big shoutout to these guys for their professionalism and response time.
Description of Work: Quote for flooring repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynn C.
07/2018
5.0
hardwood floor
  + -1 more
From beginning to end Quality Floor Service did an excellent job. They came out and examined existing flooring, gave me a timely quote and even in this busy building environment scheduled us right away. Their crew laid the flooring sanded and stained in one day, which we found amazing. The were efficient and hard working. They then returned to seal it the next day. The new flooring is beautiful and the match to the existing flooring is perfect. We could not be happier.
Description of Work: Replacing carpet in master bedroom with wood flooring to match existing wood flooring in living room area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Stephen S.
06/2018
5.0
hardwood floor
  + -1 more
Quality Floor Service did an amazing job on our upstairs wood floor installation. They perfectly matched the hardwood already downstairs and it looks beautiful! Not only that, but they fit our tight time schedule, working around our move into the house, and even finished multiple days early. We'd highly recommend them!
Description of Work: Hardwood installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Priscilla G.
06/2018
5.0
flooring contractor, hardwood floor
  + 0 more
Upstairs, they found a source for our hard to find Australian Cypress and used the new wood to cover new areas and repair others totaling about 300 sq. ft.; then they refinished the entire 2400 sq. ft. of flooring and stairs; the floor and stairs look brand new. Downstairs, they removed 1500 sq. ft. of old carpet and installed a new COREtec floor; the result looks great.
Description of Work: Patched/Refinished Wood Floor; Installed New COREtec Floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Hannah H.
04/2018
5.0
hardwood floor
  + -1 more
Everyone was very accommodating and professional. Our floors were very cheap looking and they were able to transform them into gorgeous finished hardwoods!! Thank you so much!!
Description of Work: Refinishing hardwoods

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Judy H.
03/2018
5.0
hardwood floor, flooring contractor
  + 0 more
Quality Floor is a top-notch highly professional company. Augustine and his son were courteous, helpful and did a fantastic job. I can't say enough positive things about this company and their employees.
Description of Work: Refurbished hardwood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Edward M.
02/2018
5.0
hardwood floor, carpet installation, flooring contractor
  + 1 more
We checked Angie’s List and read many good reviews of Quality Floor Service so we gave them a call. We worked primarily with Jesse and were very pleased with our interactions. He came out to the house several times to take measurements and review the work we wanted and our email exchanges were very prompt and professional. We decided to remove the old carpeting, padding and nailing strips ourselves so I could screw down the subfloor to eliminate all the squeaking we had and so that the installers could concentrate on what we needed them to do. We had the carpeting crew come in first and they did a great job and completed the work in one day. About a month later the hardwood floor crew came in and installed about 900 sq ft of flooring in two days. Both crews were very prompt, professional, were no problem at all and did a great job. The hardwood crew worked until about 7:00 PM both nights, with our approval and worked diligently throughout the days. Being new to the area with no prior experience with local flooring installers, we were very pleased to have found QFS and would have no hesitation recommending them to anyone else. We'd love to use them again, and would do so again in a heartbeat, but the only flooring still on our list is ceramic tile and unfortunately, they no longer install that. Drat! If you have flooring needs, give them a call. You won’t be sorry.
Description of Work: We purchased our home last year and replacing the carpeting was near the top of our list. The second floor had two guest bedrooms and a loft, each with a different shade of blue carpeting and the first floor had several rooms with off-white sculptured carpeting. We wanted to replace the carpeting in the guest bedrooms with new carpeting and the rest of the carpeted areas with hardwood flooring that matched the main living area.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Bruce S.
11/2017
5.0
flooring contractor, hardwood floor, floor cleaning
  + 1 more
Very well indeed, the team were efficient and paid attention to details. The "racking-in" of new to old and overall matching was excellent, moreover the work was done with the minimum of dust.
Description of Work: New hardwood floor in 2 areas + patching of existing area, all tied in to original.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Les F.
10/2017
5.0
hardwood floor, flooring contractor
  + 0 more
It went as communicated in advance over the course of several days. Instructions and explanations were emailed in advance.
Description of Work: Sanded existing solid oak floors, sealed and applied 2 additional coats of Polyurethane.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Contact information

3278 Asheville Hwy, Hendersonville, NC 28791

http://www.qualityfloorservice.org

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
31503
Trade License Locale
North Carolina
Trade License Authority
North Carolina: General Contractors
Trade License Expiration
01/01/1900

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Carpet Sales and Installation,
Floor Cleaning and Waxing

FAQ

Quality Floor Service Inc is currently rated 4.9 overall out of 5.

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:00 PM

Quality Floor Service Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Quality Floor Service Inc offers free project estimates.
Yes, Quality Floor Service Inc offers eco-friendly accreditations.
No, Quality Floor Service Inc does not offer a senior discount.
No, Quality Floor Service Inc does not offer emergency services.
Yes, Quality Floor Service Inc offers warranties.
Quality Floor Service Inc offers the following services: Flooring (Unfinished and Prefinished Solid and Engineered) - Installation, Sales & Repair. Floor Sanding and Refinishing-Dust Containment. Hardwood Floor Re-Coating. Carpet - Sales and Installation. Laminate Sales and Installation. Cork Flooring Sales and Installation. LVT and LVP (Luxury Vinyl Tile and Plank) Sales and Installation. Water Proof Flooring Sales and Installation
We no longer offer Ceramic, Porcelain Tile Flooring, or Bamboo Flooring

Contact information

3278 Asheville Hwy, Hendersonville, NC 28791

http://www.qualityfloorservice.org

Service hours

Monday:
7:30 AM - 4:30 PM
Tuesday:
7:30 AM - 4:30 PM
Wednesday:
7:30 AM - 4:30 PM
Thursday:
7:30 AM - 4:30 PM
Friday:
7:30 AM - 4:00 PM