SOS Windshield Inc

Auto Glass, Windows

About us

Phone is for Garner, phone 2 is for Raleigh.

Business highlights

35 years of trusted experience

Services we offer

Windshield repair- repairs of small stone chips, or cracks in windshield. Glass replacement- factory original oem & after-market replacements for entire windshield, side, or back glass.

Services we don't offer

window tinting

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0116 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
0%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 51-75 of 116 reviews

Dave W.
04/2013
5.0
auto glass
  + -1 more
Professional, timely, courteous. Did a great job from communicating appointment, showing up on time and performing excellent service. Would recommend to all and definitely use them again
Description of Work: replaced windshield on my Honda Civic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

John G.
03/2013
5.0
auto glass
  + -1 more
Al did a great job. He was prompt, friendly and I'm happy with my new windshield. Highly recommended.
Description of Work: Windshield replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

lisa F.
03/2013
5.0
auto glass
  + -1 more
they came to the house, took out the old window, put in a new tinted one, cleaned up and left. Were fast, but not too fast.
Description of Work: we have a toyota sequoia which had a crack which had been repaired years ago and finally gave way and was too big to fix. I checked prices and his was was very competative. THe window we got is tinted like the original. They were prompt, did the work, cleaned up, gave us a Angies list discount. There has been a good amount of rain and no issues with leaks. Well done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$248

Jill S.
02/2013
5.0
auto glass
  + -1 more
Easy to schedule. He fixed the window while I shopped. Just an all around nice man.
Description of Work: Great Experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$195

Catherine V.
02/2013
5.0
auto glass
  + -1 more
It took a while to schedule as he was very busy. We arranged the location and time of the service. He came as he had promised, completed the job in a timely manner. He was very professional, answered my questions. I would be sorry if I needed his services again, but would be happy to call him if needed.
Description of Work: We had a crack in the windshield of our Honda Civic Hybrid and had him come and replace it at my place of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John C.
12/2012
5.0
auto glass
  + -1 more
Prompt efficient service. Al showed up at 9 AM, as scheduled, and was done by 10:15. The price offered was about the same as one other quote, but he gave a $10 discount for Angie's List, which made it less.
Description of Work: Windshield replacement on a Toyota Camry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Diane M.
12/2012
5.0
auto glass
  + -1 more
Although I am having trouble remember the exact date and cost, I can tell you that SOS Windshield was much less expensive than the competitors, much more responsive (he was able to come the same day that I called him). In addition, his price was all inclusive and did not include extra fees for disposal, etc. He arrived on time, was professional, courteous, and did a great job. I am so glad that I found him through Angies list!
Description of Work: SOS Windshield replaced my cracked windshield and I did not have comprehensive insurance to use because my deductible was so high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Stephen M.
09/2012
5.0
auto glass
  + -1 more
I called SOS and scheduled the repair for the same afternoon. Al, the owner of SOS, arrived within a few minutes of the scheduled time. Did the repair. The bulls eye is completely invisible. Perfect repair. During the repair I mentioned that I was a repeat customer (see previous review) and that I had found SOS on Angie's List. Al gave me the Angie's List discount which was a pleasant surprise, because I had not remembered they offered a discount.
Description of Work: Had a small bullseye on my Suzuki X-90 windshield that needed to be repaired.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Patti B.
09/2012
5.0
auto glass
  + -1 more
Al was polite, on time, and professional. It was great to not have the car repaired in my own driveway!
Description of Work: The windshield was the unlucky recipient of a flying rock from a dump truck that was traveling ahead of me. The resulting chip was directly in the line of view for most drivers. Al came out on Thursday, looked at the windshield and spoke personally with my insurance company. He returned on Friday to replace the windshield. Problem solved!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Blandy C.
09/2012
5.0
auto glass
  + -1 more
Al was there in 36 hours with a replacement windshield and made the repair in the driveway when I wasn't home. When I did arrive as he was cleaning up, he took the time to discuss the repair with me and answer my questions. He's delightful! I recommend SOS without reservation.
Description of Work: The rear windshield shattered when a tree branch fell on it. SOS replaced it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

adrian K.
06/2012
5.0
auto glass
  + -1 more
In less than 2 hours the work was complete and looked great. Great service. I would highly recommend SOS Windshield to anyone needing a replacement.
Description of Work: Al came out the same day I called and replaced a windshield for my minivan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Stephen M.
05/2012
5.0
auto glass
  + -1 more
I called SOS on Tuesday late afternoon to try and get an estimate and schedule an appointment. It was after hours as I didn't realize how late it was until after I called. I also visited their website and requested an estimate and let them know I'd called after hours, but that my son was taking the vehicle out of state on a long trip and I needed to try and get the work done as quickly as possible. I also added that I had their Angie's List coupon. Al returned my call at about 08:00am on Wednesday. He said they could do the work that same day and that it would be $225.00. We agreed on an 09:00am appointment time. He said the time might vary a little due to the need to pick up the new windshield. I mentioned that I had printed out their coupon for Angie's List members. A few minutes before 09:00am Johnny called and said he was picking up the new windshield and would arrive in about 20 minutes. He arrived at 09:20. I had the Suzuki backed into the garage and Johnny asked if I could pull it out of the garage into the driveway. He started the work and was finished in about 1.5 hours. While he was working I was nearby installing some carriage garage door hardware on a new garage door I had installed separately from this job. Johnny He agreed to let me take some photos to post with this review. Johnny recommended that we not drive the vehicle for at least a couple of hours so the adhesive could set properly. He explained the warranty that SOS offers on replacement windshields. He ran my credit card from a handheld device and gave me the value of the coupon. All in all I was very pleased. They did a great job at a reasonable price and provided excellent customer service. I will call them again the next time I need any auto glass work done.
Description of Work: Replaced a cracked windshield on my 2000 Suzuki Grand Vitara Limited

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Tammy H.
05/2012
5.0
auto glass
  + -1 more
The experience was perfect. They arrived on time, were professional, and their price was good. Everything went smoothly and I’d call them again if needed!
Description of Work: They fixed a hole in my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew F.
04/2012
5.0
auto glass
  + -1 more
My repair was performed on time as promised and for the quoted amount. I was worried that the crack was too big. But they were able to handle it with no problem. I've had this fix for about a month now and the fix is fine. I'd definitely recommend SOS for all windshield repairs!
Description of Work: My windshield was hit with a rock and needed to be repaired. SOS came to my work and fixed it while I was working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

VASUDEV A.
09/2011
5.0
auto glass
  + -1 more
Al is a true professional. Absolutely great in response, service and a very nice guy to boot. Also, both of us are from the great frozen NE so our love of the red Sox and Patriots comes in handy too! I had called him last week and we set up today, Tuesday, 9/27/2011 as the day to have my Honda Odyssey front windshield replaced. He called this afternoon, came by my work place, replaced the windshield with a better quality one, gave me a great price as well accepted a coupon he had on Angieslist, and badabing, it was all done in 45 minutes or so. Fantastic service from a true professional! Highly recommend!!
Description of Work: Replaced cracked windshield on Honda Odyssey van, as well as mouldings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Jilll A.
09/2011
5.0
auto glass
  + -1 more
They did a great job. When I called to set up the appointment I had to leave a message and they called me right back. He did a good job and cleaned everything up He didn't leave any debris behind. I would definitely use them again.
Description of Work: I used SOS Windshield because I had a cracked windshield in a truck. They replaced the entire windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Deb H.
08/2011
5.0
auto glass
  + -1 more
These guys were great! This all started because I had a really bad experience with Safelite. The windshield had a very small chip and instead of repairing the chip, Safelite busted the windshield! Adding insult to injury, they refused to take responsibility for the damage. I really wish I had called S.O.S. first! They were on time, you can't tell there was any work done on the car, I'm very happy!
Description of Work: I hired S.O.S. Windshield, Inc. to replace the rain sensing windshield on my (almost new) car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Hal K.
06/2011
5.0
auto glass
  + -1 more
Could not have gone better. Showed up on time, very professional and courteous. When I paid I forgot my $10 Angies List coupon. I called AL, the owner, and explained the situation to him. He mailed a $10 check to me to compensate me for what was my mistake.. I highly recommend these guys for any glass needs you might have
Description of Work: Replaced windshield on Nissan Pathfinder

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Merritt J.
04/2011
5.0
auto glass
  + -1 more
They responded to my call within one business day, set up an appointment, and did an excellent repair.
Description of Work: Repaired rock chip in car windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Randall S.
03/2011
5.0
auto glass
  + -1 more
Very well. Al did a great job being very careful not to damage the paint or parts he had to remove. The new windshield looks great.
Description of Work: Replaced a cracked windshield in my 1999 MB SLK230

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

NANCI S.
02/2011
5.0
auto glass
  + -1 more
Al was very polite and happy to give an estimate imediately over phone for replacing my cracked windshield. I told him my insurance deductable was high, so I would need to pay this out of pocket. Gave me a good price with lifetime (as long as I own my vehicle) warranty. Came next day to my location, on time, with phone call first letting me know they were on the way. Did the job quickly and right. I would definately recommend SOS glass to anyone who asks.
Description of Work: Replaced cracked windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Alison D.
11/2010
5.0
auto glass
  + -1 more
Looks great so far. I can still see a tiny bit of the chips from the inside, but it's far better than before and should prevent my windshield from cracking this winter (the work is warrantied against cracking for the life of my car). The work took about 40 minutes - and was done in the parking lot at my office.
Description of Work: Repaired several chips in my car windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Greg S.
11/2010
5.0
auto glass
  + -1 more
Our rear window on our Honda Odyssey was broken by a rock over the weekend. We called first thing Monday morning to see when it could get fixed, and his early estimate was Tuesday morning but would try to fit us in Monday afternoon. He ended up calling around lunchtime Monday and was able to come out right then. He spent around two hours removing the old glass, including cleaning up the glass inside the van and on the driveway, replacing with the new glass, and checking things out. He told us to not drive it until Tuesday morning to give the glue a chance to set. When we did drive it the next morning we had a minor issue with the rear windshield wiper where it was sticking partway through its cycle when it turned off. This cleared up after a day or two as it worked itself back in and has not had any issues since. The glass itself is great, the defroster is working on it, no leaks in any of the recent rainstorms, so it looks like it's as good as new. Very happy with the price, especially given that it took him two hours to do the replacement, how well the cleanup was done, and how promptly we were able to get the service done.
Description of Work: Broken rear window on our Honda Odyssey was replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Mike S.
10/2010
5.0
auto glass
  + -1 more
The total process was flawless......great folks to work with....quality service and dependability
Description of Work: Replaced a windshield in my truck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Ed C.
10/2010
5.0
auto glass
  + -1 more
I am extremely satisfied with the work done. The owner arrived a few minutes early and completed all the steps required to correctly install the new windshield. This was not the first windshield replacement on the SUV and past repairs were less than satisfactory. No complaints this time around. SOS Windshield has my unconditional recommendation.
Description of Work: Replaced front windshield on SUV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Contact information

104 Shore Dr, Garner, NC 27529

www.soswindshield.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Auto Glass,
Windows

FAQ

SOS Windshield Inc is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

SOS Windshield Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, SOS Windshield Inc offers free project estimates.
Yes, SOS Windshield Inc offers eco-friendly accreditations.
No, SOS Windshield Inc does not offer a senior discount.
No, SOS Windshield Inc does not offer emergency services.
Yes, SOS Windshield Inc offers warranties.
SOS Windshield Inc offers the following services: Windshield repair- repairs of small stone chips, or cracks in windshield. Glass replacement- factory original oem & after-market replacements for entire windshield, side, or back glass.
window tinting

Contact information

104 Shore Dr, Garner, NC 27529

www.soswindshield.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed