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Smoke Alert Home Fire Safety

Dryer Vent Cleaning, Chimney Sweep, Chimney Repair,

About us

Smoke Alert is founded in 2010 by Firefighters in order to educate the public about Fire Safety in the home. The primary services we provide are Dryer Vent Cleaning, Repair and Replacement, Chimney and Gas Log Inspection, Cleaning and Repair. With every service you also get a complimentary written home fire safety inspection and education.

Business highlights

15 years of trusted experience

Services we offer

Owned and Operated by Firefighters! Dryer vent cleaning, chimney sweeping, fireplaces, chimney caps,and repair

Services we don't offer

We do not clean HVAC air vents

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.0446 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 326-350 of 446 reviews

Nathan S.
08/2015
5.0
dryer vent cleaning
  + -1 more
Service went well.
Description of Work: Cleaned dryer vent and replaced a crushed vent extender.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jim M.
08/2015
5.0
chimney sweep
  + -1 more
unknown
Description of Work: Had my chimney cleaned. They did a great job. I am having them back to clean the dryer vent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eileen S.
08/2015
5.0
chimney sweep, dryer vent cleaning
  + 0 more
Great
Description of Work: Cleaned chimney

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Susan S.
08/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Had dryer vent cleaned and they did a great job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

brenda H.
08/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Dryer vent cleaned. WOW!! what a difference this made. Happy to have a professional take care of this! My small little cleaning wasn't even doing it. Very Professional. Arrive with name on shirt & on truck--very comforting!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda W.
08/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Date of service: 7/24/15 Cost of service: 206.00
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda C.
07/2015
5.0
dryer vent cleaning
  + -1 more
00
Description of Work: 00

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
07/2015
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$59

Rose A.
07/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: A thorough inspection by a professional and most pleasant person of my fireplace and home. As my home is over 30 years old and probably not had it cleaned out, I was concerned. He took pictures of before and after and was very happy with the results. While on the roof, he also took a picture of a small amount of rot on my chimney where I could not see it. That assured me that he cared enough to bring it to my attention so I could have someone fix it. He checked my dryer vent and smoke alarms and made sure I had a working fire extinguisher. All in all, it was everything and more of what I expected from the inspection. I would highly recommend this company!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Kevin K.
07/2015
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

IGNATIUS B.
07/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They came to clean my dryer vent. They also did a thorough inspection of the smoke and carbon monoxide detectors in the house, and replaced a couple of malfunctioning carbon monoxide detectors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Bill M.
07/2015
4.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: The cost to bring our dryer vent up to code was too expensive. But I did upgrade my smoke/CO2 detectors at a reasonable price. He also helped reconnect my current dryer vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Steven A.
07/2015
3.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: They came out to clean the dryer vent. Upon inspection they found that the pipe was the flexible type and said it could not be cleaned and gave my wife an estimated cost of 370 to replace they also seen that I had removed my smoke detectors after I had taken them down because they started going off for no reason and quoted 150 dollars to replace 4 smoke detectors. I went to lowes bought 4 smoke detectors and the stuff to replace the dryer vent pipes and it cost all together 120 dollars. They were going to charge me 480 to do the work. I realize that they are professionals but I am glad I was able to do some research. I guess what this comes down to is do your homework.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$59

Response from Smoke Alert Home Fire Safety
If you were to contact an HVAC company or another dryer vent service company that is certified and insured their quote would have been a minimum of $600 just for the dryer vent. We pride ourselves in doing great work at a reasonable price. Could you get a handyman to do it for like $200, absolutely but I can promise you he will not be following the VERY specific code for dryer vents to make sure you home and family are safe. In terms of smoke alarms we reccomend photeletric smoke alarms which cost twice as much as the ones you bought which are ionization units. Several states have already banned the use of ionization units and NC has it in the works right now. In a smoldering fire ionizaton units have been proven to take 20-40 MINUTES longer than photoelectric smoke alarms.

Philip V.
07/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Gave me a new smoke and carbon monoxide detector. They could clean the dryer venting because I have a type of venting that won't withstand their cleaning method.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Robert K.
06/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Cleaned dryer vent
Rating CategoryRating out of 5
Yes, I recommend this pro

LYNN P.
06/2015
3.0
dryer vent cleaning
  + -1 more
Dd not use.
Description of Work: Could not perform the service needed.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0


Patricia K.
06/2015
5.0
chimney repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: He inspected the chimney and house for safety issues. He made suggestions about the dryer and fire extinguishers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Terry M.
06/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Arrived on time and cleared dryer vent as advertised

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

dennis B.
05/2015
5.0
dryer vent cleaning
  + -1 more
great service
Description of Work: cleaned drier vents

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda E.
05/2015
5.0
dryer vent cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lissa D.
05/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: replaced defective CO2 alarm; checked smoke alert system. They are prompt, professional, helpful and knowledgeable! Great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

George H.
05/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: He came did the job. Gave excellent comments after review of the house for safety items.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

karin G.
05/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Installed a new dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce H.
04/2015
5.0
dryer vent cleaning
  + -1 more
unknown
Description of Work: Very knowledgeable, thorough, honest and professional. Willingly answered all my questions about gas logs, carbon monoxide and smoke detectors, fire extinguishers, etc. I definitely recommend this company!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$59

Marshall P.
04/2015
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

106 Donmoor court Ste 122, Garner, NC 27529

http://www.smokealert.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Dryer Vent Cleaning,
Chimney Sweep,
Chimney Repair,
Air Duct Cleaning,
Home Security Systems,
Fireplaces,
Chimney Caps,
Home inspection,
Gas Logs

FAQ

Smoke Alert Home Fire Safety is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: Closed

Smoke Alert Home Fire Safety accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, Smoke Alert Home Fire Safety does not offer free project estimates.
No, Smoke Alert Home Fire Safety does not offer eco-friendly accreditations.
No, Smoke Alert Home Fire Safety does not offer a senior discount.
No, Smoke Alert Home Fire Safety does not offer emergency services.
Yes, Smoke Alert Home Fire Safety offers warranties.
Smoke Alert Home Fire Safety offers the following services: Owned and Operated by Firefighters! Dryer vent cleaning, chimney sweeping, fireplaces, chimney caps,and repair
We do not clean HVAC air vents

Contact information

106 Donmoor court Ste 122, Garner, NC 27529

http://www.smokealert.net

Service hours

Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
Closed