Austin Company
About us
80 EMPLOYEES. COST IS DETERMINED BY THE JOB. NO TRAVEL CHARGES. ADDITIONAL PHONE #: (704)528-1850..
Business highlights
Services we offer
BBB, BELOW DECK TREATMENTS, BPI CERTIFIED BUILDING ANALYST & ENVELOPE PROFESSIONAL. MEMBER NARI, CELLULOSE, GUTTERS, HBAC, HOME ENERGY AUDITS, HOME PERFORMANCE CONTRACTING, ICAA & INSULATE AMERICA., ICYNENE SPRAY FOAM, INSULATION INCLUDING OWENS CORNING BATTS AND BLOWN FIBERGLASS, LEAF PROTECTION, NCHBA, NHBA, OWENS CORNING PREFERRED ROOFING CONTRACTOR & CERTIFIED ENERGY PROFFESSIONAL, VINYL & FIBER CEMENT SIDING, WINDOWS
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 3% | ||
| 0% | ||
| 3% | ||
| 9% |
We started dealing with them early September and they did not trim the foam with the sheetrock to be put up so I could not have another another company put up the sheetrock in two buildings. That cost me more money in the long run. They also cut the wiring in one building. I would not recommend them to anyone. I just wanted them off my property.
"These outside storage buildings had collar ties or gussetts they are structural we did not trim the foam above them .evidently the drywall installer wanted these removed they were near the top in lieu of attaching the drywall to the small flat area. Homeowner was advised there might be wiring hidden and that cutting a wire was possible. We were instructed to cut them out . When the wire was cut we repaired it at no additional cost for the repair or the additional carpentry work which was additional to the original scope of work. Scheduling the repairs was limited to homeowner availability. The price was not excessive in the least . In retrospect we at Austin Company should have explained the procedure better but we worked thru another family member for part of the process further hindering communication. We were offered more money to cut our the wood but declined additional pay hoping to satisfy the homeowner. We sincerely believe the scope of work was changed by the drywall installer after we did our work. This caused the reason to go back for repairs. We feel the additional comments of getting us off the property are very unfair because we worked to a resolution at no additional expense to the homeowner . Thank You"
Greg Helms of Austin came out and surveyed the damage and the situation and was extremely helpful in assisting me in creating a plan to solve this problem once and for all. I had a bid from another company and so I knew his price was acceptable and his knowledge and helpfulness led me to choose his company for the installation.
Everything has gone extremely well. Greg has kept me updated on when the crew would be over to remove the old gutters, then when they were scheduled to come to do the new install. He was easy to reach and always responded to any question or concern I raised.
I am very pleased and believe I have solve all my gutter problems!
I will continue to recommend Austin Co. to my friends.
Licensing
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