Founded 1991 • With Angi since November 2009
Service Provider ResponseDear Mr. [Member Name Removed], I'm sorry you had this kind of experience with us recently. We always strive to respond very quickly for service repairs and emergency breakdowns. However, this particular year has had its challenges. COVID has been a persistent problem for our workforce to maintain perfect attendance. Oddly enough, our own success has also been a contributing factor. You see, we can't seem to hire enough qualified professionals (Sales and Installation) to keep pace with the demand of our market. In fact, we are constantly looking for and recruiting sales professionals to join our team to help with this backlog. If you know of any, I'd be thrilled to speak with them. In the meantime, please accept our sincere apology. It is never our intention to put anyone out for that length of time, we simply are overwhelmed with requests.
Service Provider Response[Member Name Removed], We apologize you were unhappy with the service we provided. Our technician should have let you know that we do not install customer supplied parts. We had no [Member Information Removed] to insure the part was the correct part and we cannot carry a warranty on a customer supplied part. We are a 100% customer satisfaction company. We will be refunding your money within the week.
Scott Brothers Heating & Air Inc is currently rated 4.9 overall out of 5.
Scott Brothers Heating & Air Inc is open:
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 3:30 PM
Scott Brothers Heating & Air Inc accepts the following forms of payment: MasterCard, Visa, Check, Discover, Financing Available
Yes, Scott Brothers Heating & Air Inc offers free project estimates.
No, Scott Brothers Heating & Air Inc does not offer eco-friendly accreditations.
No, Scott Brothers Heating & Air Inc does not offer a senior discount.
Yes, Scott Brothers Heating & Air Inc offers emergency services.
Yes, Scott Brothers Heating & Air Inc offers warranties.
Scott Brothers Heating & Air Inc offers the following services: Selling, installing & servicing the HVAC.