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Scott Brothers Heating & Air Inc
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
Additional contact name - Randall Scott.
Business highlights
Emergency services offered
34 years of experience
Services we offer
Selling, installing & servicing the HVAC.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.947 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 0% | ||
| 0% | ||
| 2% | ||
| 0% |
Showing 1-25 of 47 reviews
G. P.
Jul 2019
Couldn’t be more pleased with Scott Brothers and their tech, Kevin. Extremely professional. Diagnosed problem with our AC. Had part needed on truck. Promptly made repair. Showed me the damaged part he replaced and suggested preventive solution to avoid problem in future. This visit was in sharp contrast to prior experience at our mountain home, where HVAC folks were less than professional. Will definitely be calling Scott Brothers next time we have an HVAC need.
Michael A.
Jul 2018
Very well. Professional and timely.
Michael A.
Mar 2018
The technician discovered the problem. A part had to be ordered. They were able to return at the earliest convenient time for me.
Dennis H.
Feb 2018
Extremely responsive. Technician was professional and took time to explain what needed to be done. Charge for repair was appropriate.
Mark C.
Jun 2017
They do a good job. To be honest with you, in that area it's hard to get anybody to even show up. I thought they were very fair; I thought the price was probably right where it should be. They showed up when they said they would and they did the job they said they were gonna do. I'm keeping them in my rolodex because if I've got any more air conditioning work I'm gonna use them again. I would definitely use them again. I called six places and only two people showed up and the other guy was terrible. He was making all kinds of excuses why he couldn't do what we were asking him to do, and these guys were tough; they had no problem at all. He said no problem, they gave us a price, they said we can be there like a week or ten days or whatever it was, and they were there. They stayed until they finished. They did the whole job. They were very professional; they did a good job. I think they had, it was either two or three guys there working. The first time they came it took them about a week, and then they had to come back and do a couple of things and it took them about a day. They cleaned up their mess. The basement was in construction, so they cleaned up everything they had to. They did a very good job; like I said, I don't have any complaints at all about them. That's why I'd use them again in a heartbeat.
Mark C.
Apr 2017
As they described.
Roxanne B.
Dec 2016
Very well. They were on time and discussed the condition of my heat pump.
Bernie F.
Oct 2016
Tech determined blower motor was bad. I had a new spare and he said the office would have to reschedule a time for someone to come out for the installation. I got charged $75.00 for. Service call and ever heard back from the company. Very poor customer service will never deal with them again.
Response from Scott Brothers Heating & Air Inc
"[Member Name Removed], We apologize you were unhappy with the service we provided. Our technician should have let you know that we do not install customer supplied parts. We had no [Member Information Removed] to insure the part was the correct part and we cannot carry a warranty on a customer supplied part. We are a 100% customer satisfaction company. We will be refunding your money within the week."
Lois K.
Oct 2016
unknown
Jack R.
Aug 2016
Curtis was on time. Very nice man, personable. We bought a service agreement from him for a year (not sure of price b/c we have nothing to compare it to).
Wayne M.
Jul 2016
Good results.
Kristin C.
Apr 2016
unknown
Paul R.
Feb 2016
unknown
Ellen D.
Jan 2016
Great, as always, Curtis did a very thorough job and explained all.
Ellen D.
Dec 2015
unknown
Kenneth S.
Nov 2015
unknown
Jerry G.
Oct 2015
Curtis arrived ''on time'' and was polite. He cleaned our filter and reviewed their "Peak Performance Club." He did an outstanding job!
Dawn P.
Aug 2015
unknown
Jerry A.
Jul 2015
unknown
Debbie F.
Jun 2015
First, very polite, always wears shoe covers. Goes straight to work and leaves information on what service they performed. We have a geothermal system which is well maintained by this company.
Glenn A.
May 2015
Service person right on time, pleasant and wiling to investigate outside issues not on list at no extra cost.
Robert R.
Apr 2015
unknown
Jay M.
Feb 2015
unknown
Mark H.
Jan 2015
unknown
Susan A.
Dec 2014
unknown
Licensing
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FAQ
Scott Brothers Heating & Air Inc is currently rated 4.9 overall out of 5.
Scott Brothers Heating & Air Inc accepts the following forms of payment: CreditCard
Yes, Scott Brothers Heating & Air Inc offers free project estimates.
No, Scott Brothers Heating & Air Inc does not offer eco-friendly accreditations.
No, Scott Brothers Heating & Air Inc does not offer a senior discount.
Yes, Scott Brothers Heating & Air Inc offers emergency services.
No, Scott Brothers Heating & Air Inc does not offer warranties.