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Bell Cow Heating and Cooling

Founded 2014 • With Angi since April 2016

4.5

(68) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Starting in 2014, Bell Cow Heating and Cooling began to service customers in the Raleigh, Durham, and Fayetteville areas. Whether it's a simple repair, a new system installation, or a comprehensive maintenance package, customers began seeing the benefits of using Bell Cow - premium quality, a clear sense of value, and a level of urgency to meet customers needs in an appropriate timeframe. Since 2014, Bell Cow has added electricians in it's original Raleigh, Durham, and Fayetteville markets, and expanded by opening a third branch in Chesapeake, VA to service customers in the Hampton Roads market....

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Offers by Comfort First Heating & Cooling on Angi
CMC Electric

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Verified Reviews

A few reviews for this pro...
5.0

02/28/2021

They charged me just the fee to come out and did a simple repair.

Description of Work
Gas line repair to fire logs

Category gas logs

1.0

01/28/2019

The never called me back. I will never call them again

Description of Work
Air Conditioning

Category heating & air conditioning/hvac

1.0

01/08/2019

Bell Cow Tech was very unprofessional...said my home was a mobil home when in fact it is a modular home valued at 150,000 to 170,000. went outside with tech....he hooked some line to my central unit and I could hear and see him letting freon out...then he stated central unit completely out of freon, when unit is approx 3 yrs old and was cooling perfect at end of summer..tech was here approx 15 min...

Description of Work
heating unit not heating

Category heating & air conditioning/hvac

5.0

08/31/2018

It went fine, they came when called and arrived when they said they would. The leaks were repaired in a timely manner and they cleaned up when through.

Description of Work
I used them twice, once to repair a broken water pipe in the ceiling and again to replace a leaking copper pipe at one of my water heaters.

Category heating & air conditioning/hvac,plumbing

5.0

06/21/2018

Very professional with great communication skills. They were able to determine the problem very quickly and replace our unit quickly. Our AC had been out since March and we had another company working on it. We finally switched to Bell Cow and the problem was resolved within a week. We also had them come out when our other unit stopped working and they came out, re-charged the system and done. You...

Description of Work
Replacement of HVAC Unit

Category heating & air conditioning/hvac

5.0

06/06/2018

Exceptionally well! Butch was very professional and was able to provide a few tips for me to ensure that our system continues to run at peak effectiveness.

Description of Work
Our hvac systems had been down for over two weeks. Butch, with Bell Cow was able to come to our home and diagnose and fix the problem within 45 minutes.

Category heating & air conditioning/hvac

5.0

01/30/2018

Cow Bell stepped up and made my prior experience better. They promptly had someone come out and fix our unit. I can say that the manager, Larry, cares about his clients and makes sure they are happy. I appreciate the immediate attention I was given to Correct the situation.

Description of Work
Follow-up to previous review

Category heating & air conditioning/hvac

1.0

01/30/2018

Very disappointed with the customer service and responsiveness of Cow Bell. Not sure about service because i have not been taken care of now.

Description of Work
1 year old unit went out last night. Called this morning. Employee kept telling me i needed a warranty referral. I kept telling her i am a customer of theirs. Finally she looked it up and told me i was. She then told me it would be tomorrow at the earliest before i can be seen. They claim to have 24/7 but wants me to wait over 24 hours to be seen. It's cold and that didn't seem to matter. Last HVAC serviced our house promptly.

Category heating & air conditioning/hvac

1.0

01/24/2018

Terrible, they scheduled between 8-12n, didn't call, we called their office 5 times, the manager never returned our call. The service technician didn't show up to our home until 6:40pm. We asked for them to take money off of our bill for the inconvenience and poor customer service, that was an argument they offered to remove $60. Will not EVER use them or recommend them again, EVER!

Description of Work
Hot water heater heater replacement

Category heating & air conditioning/hvac

4.0

10/25/2017

Maurice & Hawk were knowledgeable, courteous, efficient ,did not hesitate to answer all questions. Explained the features/procedure of the Bell Cow Service Program, including the difference between the cost for the one and two years program. Bell Cow is the 4th HVAC firm we had since we mov ing in 5 years ago. Bell Cow is the only firm we have signed an extended service contract with on day one. M...

Description of Work
Initial service contract for HVAC system.

Category heating & air conditioning/hvac

    Services Offered

    Residential & commercial HVAC & electrical.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    No
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes