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TROSA Moving

Moving Companies, Lawn and Yard Work, Landscaping,

About us

Award winning. Additional DBAs - TROSA, Triangle Residential Options for Substance Abusers. Additional Fax - (919) 490-1930. Additional emails- pglaser@trosainc.org, estimates@trosamoving.com. Additional contact name - Jeff Stern (jstern@trosainc.org) and Justin Tate, Estimates (jtate@trosainc.org). Please email general inquiries to moving@trosamoving.com

Business highlights

31 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial moving, packing & climate controlled storage facility.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.8258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
10%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 126-150 of 258 reviews

William S.
09/2011
5.0
moving companies
  + -1 more
We knew about them through word of mouth. They moved us from one house to another. They moved all the furniture and boxes. They were very professional and careful. They were all very knowledgeable on how to move things. They took things in and out of very tight spaces without damaging anything. They seemed to be relatively careful and they were polite about all of it compared to some of the other companies. They were just very professional. I think they are a non profit group and they work with recovering alcoholics and put them back to work while they are currently going through their counseling. As long people follow the counseling they tend to stay there and it helps with a lot of clients working. A lot of the people we spoke to feel positive about the job they have. They are reasonably priced. We have used them twice and both times we really liked them a lot.
Description of Work: I used the service of Trosa Moving for moving in June of 2010.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Louise G.
08/2011
5.0
moving companies
  + -1 more
I have used them multiple times. They are very reliable, and their prices are very competitive. They are hard workers and come from a program that I think should be supported. I would rate them highly and would use them again in the future if necessary.
Description of Work: I used Trosa Moving to help me move here about five or six years ago. I had used them two years prior to that. They also helped me move my office last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Martha D.
08/2011
5.0
moving companies
  + -1 more
They were all great. She has lots of expensive furniture and they took great care of everything. They also happily moved things around in the new apartment several times while we tried to figure out where to put stuff!
Description of Work: They moved my mother from her house to a senior appartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Kristen Z.
08/2011
5.0
moving companies
  + -1 more
They are community-based. They use people that have been in prison; they must be in a halfway home or something new. They were very nice and efficient. They were just right for the price. They were nice, respectful people. They took care in handling our stuff; we didn't have any damage or problems. They were prompt. The price was reasonable.
Description of Work: They unpacked pods and moved all the furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Ibrahim M.
08/2011
5.0
moving companies
  + -1 more
They were perfect and did a good job.
Description of Work: I moved from one place to anohter with their help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Crystal W.
07/2011
5.0
moving companies
  + -1 more
There were 4 guys assigned to our move and they each were polite, punctual, and quite professional. We bought them subs for lunch and they were so grateful. They were respectful of us, our home, our pets, and our belongings. I was very impressed with the care they took to make the process as convenient as possible. We have also used them more recently for landscaping services (a different division) and have been quite pleased.
Description of Work: We packed our own items and TROSA handled moving our boxes, furniture, and large items. They handled our items with care, carefully wrapped and packed furniture, and delivered them to the appropriate rooms (which made unpacking a lot easier). This is my first ever move where literally nothing was broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Julie G.
06/2011
5.0
moving companies
  + -1 more
TROSA was excellent in every way! Their communication was excellent, all phone calls were very professional and they followed-up when necessary. They provided a free estimate and the price was very close to the estimate. They also sell boxes FYI (both used and new) in addition to other packing supplies for a reasonable cost. On moving day the movers showed up a little late, but they called ahead to let us know that, it was less than a half hour anyway. I much appreciated their call. Once they arrived they were very fast, they worked SO hard even in the August heat! All of the movers were very polite and respectful. They finished in even less time than we had anticipated. They followed-up to make sure we were happy with their service and of course we were. I can't say enough good things about this company. We will definitely use them again in the future and I highly recommend them!
Description of Work: TROSA did our move from our 2 bedroom apartment to our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Maryanne C.
06/2011
5.0
moving companies
  + -1 more
Fantastic! The men arrived on time and worked quickly but carefully. They were very polite and pleasant. All of my belongings were safely moved to my new home faster than I expected. They were so conscientious that one of the movers cleaned some "schmutz" off the sidewalk so they wouldn't step in it and track it into my home! I am very happy with their service and I recommend TROSA Moving whenever I hear that someone is planning to move.
Description of Work: I was moving from Raleigh to Durham and was looking for a trust-worthy, reasonably priced moving company. TROSA Moving was recommended to me by an acquaintance. After doing some research, I was very impressed with the company. I was given an appointment quickly and I was very happy with the price and service. The next time I move, I will be hiring them again. By the way, they will move you anywhere in the country, not just locally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Jacob M.
06/2011
5.0
moving companies
  + -1 more
They were amazing. They did a really good job. They were incredibly priced. All the men that worked were professional, prompt, and courteous. They wrapped and moved all our stuff. They also unpacked stuff. We recommend them highly.
Description of Work: We used Trosa Moving for moving during last August.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Emily B.
05/2011
5.0
moving companies
  + -1 more
They were awesome. They were very nice and professional. I would use them again when I move next time.
Description of Work: I used TROSA Moving a week ago. They moved me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Maryanne R.
05/2011
5.0
moving companies
  + -1 more
The four moving men arrived on schedule with a large truck. It was a hot day but all four men worked non-stop and professionally. TROSA Moving has a fixed price per hour for the number of movers desired....they do not charge for transit from their facility or transit from one location to another (like most moving companies do). Their price is very reasonable and I would hire them again for sure. The TROSA program is a non-profit organization made up of various divisions (lawn care, moving, etc) which provides residential programs and work programs for those with substance abuse issues. Good work supporting a good cause!
Description of Work: TROSA Moving moved furniture, etc. from my son's apartment in Chapel Hill, NC to another apartment on the other side of the town.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Regina M.
05/2011
4.0
mulch
  + -1 more
The price was good. It was great. Their price is very competitive. The mulch was of good quality and they were generous with it. They were pretty fast.
Description of Work: I used Trosa Lawncare & Landscaping last year to have some weed and mulching work done.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dan R.
05/2011
5.0
moving companies
  + -1 more
Wonderful. I had to reschedule because I was going to arrive late. The person scheduling the move kept in touch with me as I drove to Raleigh (from Illinois) and made sure that I would have a team to unload the truck. When the folks at TROSA realized I would be there so late that there might be a problem getting the job done before the storage facility closed for the night they added more people on to my job to get me done in time. As soon as I arrived at the storage facility the team was on the way and an hour later they were done. All of my belongings were carefully unloaded, unwrapped, and stored safely. All of the moving blankets were refolded and placed in the truck and I was on my way.
Description of Work: I hired TROSA to unload a truck for me and to move the contents into a storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

William B.
04/2011
5.0
lawn service, moving companies
  + 0 more
They do an excellent job. The guys are polite who do the work and they have always done a great job. The guys who do the work are recovering substance abusers. The program is two years in length. Mr. Mcdonald is the guy who runs the program. They don't leave the campus unless they are on a job. After the two years, they help these guys get a job and get reestablished.
Description of Work: They cut our yard bi-weekly and they do the spring and fall clean ups. The clean ups cost about $250 each time they come.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Holly N.
04/2011
5.0
moving companies
  + -1 more
I had used them in the past. They are very hard working. They do a very good job. They don't stand around. They get busy in work and they did a terrific job. I would use them again in the future. They did an excellent job.
Description of Work: I used the services of Trosa Moving about 8 months ago. They moved all of my heavy furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Robert B.
03/2011
5.0
moving companies
  + -1 more
It was a perfect move. They arrived on time and were ready and equipped to do the job. They moved the safe quickly and without damage to the safe or to my steps and my hardwood floors. The entire job was finished in 20 minutes. They charged me the exact amount they had previously quoted to me over the phone. I highly recommend TROSA movers to others in my area.
Description of Work: TROSA moved a very heavy safe down my long, steep driveway, up some steps and into my house without damage to my hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lake M.
03/2011
5.0
gutter cleaning
  + -1 more
I have hired them on two different occasions. Their work was very good.
Description of Work: I hired this service for gutter cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy N.
12/2010
5.0
moving companies
  + -1 more
I was in a hurry to move when I contacted Trosa and they were quite nice about trying to fit me in. The estimators came 2 days later. They were also very nice and professional, and good about answering my questions. When I said I thought they were estimating several more hours than it would take, one of the estimators explained to me how I could save the movers time, which I thought was great. They originally couldn't schedule me til the following Monday, but shortly after I booked it, he called back to say they could move me on Sunday and would waive the Sunday surcharge since they knew I was eager to get moved. On moving day, the crew showed up 1 1/2 hours late. Apparently, the company had decided to delay the start of all the moves that morning because of the snow we'd had the afternoon before. That in and of itself was fine, I just wish the office had called to tell me that. Gary and his crew each introduced themselves to me and had me take them through the house, so they could see what would be going and ask any questions. We did the paperwork, then shortly after the guys got to work. They did a good job of handling my furniture, some of which are antique pieces and one very large piece that was tricky to navigate out the door and down the dozen stairs. Overall, the loading went much faster than they had previously estimated. Loading went as smoothly and they were quite diligent about getting my fridge into the house and even the kitchen, despite it's large size and the small doors. Altogether, the move took about hours (1.5 hours shorter than they estimated) and I was quite happy with their work.
Description of Work: Gary and his crew from Trosa moved me from a 2 story 3 BR house to a 1 story 3 BR house about 3 miles away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$505

Sarah H.
11/2010
4.0
moving companies
  + -1 more
The crew showed up at our house on time with two team members and a crew leader. The crew leader didn't do much. One of the employees did most of the truck loading and was clearly experienced and hard working. The second crew member was brand new - he worked hard but didn't have moving experience. Loading truck inexplicably took WAY longer than expected. When they arrived at our new house, the crew leader and new team member took a break - but didn't communicate to us. Unloading went somewhat faster,but it seemed that the experienced crew member was carrying the team. This was our second time using Trosa moving. The first time was a wonderful experience - with fast moving, careful, professional service - which made this time disappointing. We did follow-up with Trosa about our experience and are hopeful that the problems were addressed with the crew leader. We'll continue to recommend Trosa and would use them again.
Description of Work: Moved the contents of our 2-bedroom house across town.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Oliver Q.
11/2010
4.0
landscaping, lawn service
  + 0 more
They are doing great! Their team went in and cleaned up our property, they trimmed our hedges, planted some flowers and cleaned up any mess they made. They came on time and were very professional.
Description of Work: Our HOA just hired TROSA for our landscape maintenence and they have done a great job already! They have cleaned out the gutters, aerated, fertilized and seeded, and cleaned up our property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Vinod K.
11/2010
4.0
landscaping, tree service
  + 0 more
They were good but they were more expensive than I thought they would be, but it wasn't unreasonable. I chose not to go with them for maintenance because the price was too high.
Description of Work: I used Trosa Lawncare & Landscaping for mulching of my garden and some pruning of the trees.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Paul H.
10/2010
5.0
moving companies
  + -1 more
We selected the "ASAP" type move, meaning that TROSA would call us in the afternoon when a crew was available after morning moves. We received a call at 3:00, the crew arrived at the pickup location at 3:30. They spent 1 hour loading, 30 minutes travel, and then 1 hour unloading. Everything was efficient, professional and friendly. They took care with a few special items that needed it. No complaints.
Description of Work: TROSA was engaged to move my bride's condo in Cary to a house in Durham.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

Deanna M.
10/2010
5.0
moving companies
  + -1 more
They arrived on time, explained everything, started the timing after I signed the agreement. They wrapped everything to prevent scratches. They did not charge me for the 30 minutes they stopped for lunch. They placed everything where I instructed. They were courteous and professional. I would use them again and have already recommended them.
Description of Work: Moved 3 rooms plus numerous boxes from Durham to Garner, NC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$544.7

B. Williams E.
09/2010
5.0
moving companies
  + -1 more
One table got damaged, but they repaired it and delivered it. We were happy with them. There was problem but they took care of it immediately. I will definitely use him in the future if needed.
Description of Work: We have used Trosa Lawncare & Landscaping for moving in 2009. It was a relatively small job.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisa C.
09/2010
4.0
moving companies
  + -1 more
The price was very reasonable. They showed up late because of the time change and one of the guys overslept so that wasn't a good thing. Aside from that, they did a good job.
Description of Work: They did our moving. They loaded up our boxes and furniture and moved and unpacked it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Contact information

1820 James St, Durham, NC 27707

http://www.trosamoving.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Lawn and Yard Work,
Landscaping,
Tree Service,
Hauling,
Piano Movers,
Storage,
Delivery Service,
Mulch and Topsoil,
Gutter Cleaning

FAQ

TROSA Moving is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

TROSA Moving accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, TROSA Moving offers free project estimates.
No, TROSA Moving does not offer eco-friendly accreditations.
No, TROSA Moving does not offer a senior discount.
Yes, TROSA Moving offers emergency services.
No, TROSA Moving does not offer warranties.
TROSA Moving offers the following services: Residential and commercial moving, packing & climate controlled storage facility.

Contact information

1820 James St, Durham, NC 27707

http://www.trosamoving.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM