HomeCraft Gutter Protection

I would like to compliment Patrick Tilley, the person the came to see me. I found him to be very knowledgeable & helpful. He made be feel like a very important person. I also liked his honesty. They showed up on time and got the job done/correct and in a very short time .

They came out and did a good job, but communication between the person who sold me the product and the work crew was lacking. They failed to tell the work crew how big of a ladder they would need, which resulted in a wasted trip for them, and a reschedule for me. The second visit, the work crew did not know about the replacement of a pipe to redirect water. The crew was able to improvise a solution. No complaints about the work crew at all.

We had a good experience even though they were an hour late to start the job.

A very nice young man repaired, realigned, and reinforced my original gutters. He then covered them with stainless steel mesh to guard against leaves, etc. and did an excellent job. He even trimmed tree limbs from the edge of my roof.

they did a great job.

I'm very satisfied. they had the exact color I was looking for. The young man was very professional and did an excellent job all by himself.

Great!

They weren t the cheapest but they were on time, professional, insured, polite, Easy experience

They scheduled a date and time to come out and I took off work to meet the workmen there only to be called and told that they had to cancel at the last minute and will be coming out the next day. Once the job was finished they will not caulk your gutters back. Which I thought was very unprofessional and it looked horrible. When I call to complain I only get voicemail and no one ever returned my call.

You re HomeCraft representative Patrick came to my home for a estimate! Really made this painless and stayed away from all the nonsense. Very helpful and knowledgeable!

On time. Crew worked very hard. Good communication with us.

They were quick to respond, easy to work with, and did the work in a professional manner.

I particularly valued the company's scheduling. The appointment for the free estimate was promptly kept. Elliot West, the estimator, was able to explain everything to my satisfaction. The work was scheduled for a Tuesday of the next week. I got a reminder call on Monday evening. The work was done promptly and the site was left clean. Now I'm waiting for the first heavy rain to see if things perform as advertised.

just now Thanks for the great presentation Patrick, As a consumer I feel informed and educated. Looking forward to my new professionally installed Gutters with your Diamond Gaurd

prompt

R&B Gutters came in got right to work , Finished cleaned everything I would highly recommend them to anyone.

Patrick from Home craft came out to my home and for a gutter estimate and got me taken care of! Great price and even better product! By far, my best experience from home advisor.

The sales person did not call before the install day to schedule the time, as she said that she would. On day of install, the company never would answer the phone. They kept calling back a little later. The original drawing by the sales person was incorrect, putting a downspout in the wrong place. Difficult to communicate with workers because of a language barrier. The workers tried to cut corners in one area, only fixed it when we insisted. In the end, the product turned out well.

All the personnel I was in contact with acted in a professional manner.

Very professional young men.

Prompt and efficient

I was very satisfied with the project starting with the Salesman who noticed that my type of roof needed a 6" gutter Vs. 5. The men came on time. Their spokesman was happy to detail the job to be completed. They worked quickly and efficiently and I was pleased that they showed me photos of the finished work. I'd be happy to recommend them!

Excellent quality of gutters & guards.