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Don Hill's Lock and Safe

Locksmiths, Doors

About us

Additional DBA - Don Hill's Lock & GunShop, Don Hill's Lockshop, LLC. Award winning.

Business highlights

61 years of trusted experience

Services we offer

Automotive, residential, commercial & electronic Key.


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
6%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-69 of 69 reviews

Stephen R.
02/2016
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angela B.
02/2016
5.0
locksmith, doors
  + 0 more
unknown
Description of Work: Replaced all doorknobs in home and deadbolts on entry doors. Re-keyed all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Alexander V.
11/2015
5.0
doors, locksmith
  + 0 more
unknown
Description of Work: Matched key from newly installed door. Replaced lock sets on old door. Installed new deadbolt on one door. Doors and locks working smoother than before.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

KARIN G.
06/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Repaired the lock on an antique chest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

John C.
12/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen E.
09/2014
5.0
locksmith
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vito G.
08/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Change locks in house

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Andre P.
05/2014
5.0
locksmith
  + -1 more
unknown
Description of Work: Fixed frozen deadlock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$10

LuRuth A.
02/2011
5.0
locksmith
  + -1 more
unknown
Description of Work: Did his job and was done quickly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Phyllis A.
12/2010
5.0
locksmith, doors
  + 0 more
Good, no complaints.
Description of Work: They switched out locks and put in new locksets on the doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Neil S.
09/2010
5.0
locksmith
  + -1 more
Very pleased with the service.
Description of Work: Don's rekeyed locks that I brought to them so that I could eliminate having turn knobs on windows with glass doors. I had enough skill to bring the components to them and have them do the job. They would have made a house call as well. This is a top notch lock shop. I have supervised lock shops in insititutions for the last 25 years and I know one when I see one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Joel D.
05/2010
5.0
locksmith
  + -1 more
They were about the same price of the company we use. They seemed fine but we went with another company
Description of Work: I got a quote from them to re-key the doors in our house.

Rating CategoryRating out of 5
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro

BETH R.
05/2010
4.0
locksmith
  + -1 more
The locksmith is very good. The people who came out to get the work done were very prompt and did the work very quickly. They were a little pricey, but we did have a lot of doors. So they weren’t cheap, but I don’t think that they were ridiculously priced too. I didn’t have any other problems with them except for their price. I would use their services in the future too.
Description of Work: We used the services of Don Hills Lock Shop about a year ago to have all the locks changed.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Lance A.
09/2009
5.0
locksmith
  + -1 more
I called several locksmiths. A-1 in Durham estimated $90 and service in two days. The two Chapel Hill locksmiths estimated $120 and $130 for the same job! James came the same day and charged $75 for the work, including two keys. He was a really nice guy, very courteous, and got the job done quickly and professionally. I'll never use a different locksmith.
Description of Work: I lost the key to our shed. James came out, picked the lock, replaced something in the lock, and made two keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JULIE D.
02/2009
5.0
locksmith, doors
  + 0 more
Things went great, they fit me in on the same day, James was there in minutes. He was fast and thorough.
Description of Work: Our front door knob and lock (ca. 1927) fell apart. James from Don Hill's came out and replaced the spindle and knob, oiled the mechanism and fixed an interior door that would not close.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Barrie T.
04/2008
5.0
locksmith
  + -1 more
It took about two hours for 8 doors plus the apartment. Don gave me some good advice and was fast and professional. It was exactly what I wanted. The price was right and I would happily call him again.
Description of Work: Re-keyed my entire house and an attached apartment. Very fast, professional and accurate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Leon M.
04/2007
4.0
locksmith
  + -1 more
On-time service; competent tech; work completed efficiently. Price was a third lower than the only other quote submitted.
Description of Work: Rekeying five lock cylinders.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$115

DAVID E.
10/2006
5.0
locksmith
  + -1 more
While no other locksmiths answered the phone, he did at 6:45 am and came over within an hour. He was able to open the door and give me a new lock quickly. The cost may have been a little high but it was worth it as I needed to go to work.
Description of Work: I got locked inside my house early in the morning. (Yes, I said inside. (Long story)..

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tim M.
06/2006
5.0
locksmith
  + -1 more
DON HILL'S COMPANY IS VERY FRIENDLY. THEY ARE ALSO EFFICIENT IN THE QUALITY OF THEIR WORK. THE LOCKS ALSO HAVE A GOOD QUALITY OF SERVICE AND PROTECTION TOWARD THE HOUSE. I WOULD DEFINITELY TRUST THIS COMPANY TO INSTALL LOCKS IN OTHER HOMES AS WELL.
Description of Work: THEY CHANGED THE LOCKS ON ALL OF THE DOORS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133
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    • 2
    • 3(current)

Contact information

2602 Hillsborough Rd, Durham, NC 27705

www.donhillslockandsafe.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths,
Doors

FAQ

Don Hill's Lock and Safe is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Don Hill's Lock and Safe accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Don Hill's Lock and Safe does not offer free project estimates.
No, Don Hill's Lock and Safe does not offer eco-friendly accreditations.
No, Don Hill's Lock and Safe does not offer a senior discount.
No, Don Hill's Lock and Safe does not offer emergency services.
No, Don Hill's Lock and Safe does not offer warranties.
Don Hill's Lock and Safe offers the following services: Automotive, residential, commercial & electronic Key.

Contact information

2602 Hillsborough Rd, Durham, NC 27705

www.donhillslockandsafe.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed