"We are a fully-insured, National Franchise dedicated to providing the Charlotte and Lake Norman communities with the very best in professional service, integrity and fair pricing. As an Exclusive Huper-Optik window film dealer, we provide our customers with the very best in Non-reflective/Ceramic film technology. Contact us today to set up your free home analysis and estimate."
Business highlights
24 years of trusted experience
Services we offer
Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing
Window Genie To Management, Very disappointed in your decision in NOT honoring a contract with me in cleaning windows in our home at 124 Lake Top Lane, Statesviile, NC. I paid a fee through Angie’s List, with the balance to be paid at completion. You cancelled our appointment because of bad weather in March and rescheduled it for a later date in April, then terminated your business agreement with Angie’s List. I have been caught it the middle as your company refused to HONOR the contractual agreement. I have lost my down payment and windows not cleaned as promised. I will not be recommending any of your services again to friends or neighbors! Preston Odom mobile 850-443-3469
Description of Work: None, Windows we’re not cleaned or contract honored!!!
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$99
Edie D.
03/2017
5.0
window cleaning
+ -1 more
They did a great job, were quick and professional.
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
susan M.
03/2017
4.0
pressure washing
+ -1 more
As good as could be done given condition of windows
Description of Work: Cleaned windows
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Joyce J.
03/2017
5.0
pressure washing
+ -1 more
excellent they were very good washed house, patio and fence.
Description of Work: house pressure washed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
James P.
03/2017
5.0
pressure washing
+ -1 more
Excellently! Shawn & L.J. did an outstanding job and were professional, courteous, polite and prompt. It was a pleasure doing business with these two fine gentlemen.
Description of Work: Had exterior of house washed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Rose H.
03/2017
3.0
window cleaning
+ -1 more
I would not use them again. I had to ask them to redo several things, and then after they left, I saw things that were not done. The people were very nice, they just didn't do great work. Good, impressive price. They were on time.
Description of Work: Window cleaning.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
$150
Margaret T.
02/2017
5.0
window cleaning
+ -1 more
It was up to 40 windows for a certain price and I had 38. They did a good job. It was upstairs and downstairs. They did a really good job, I would definitely have them back again.
Description of Work: I purchased a big deal from them. They cleaned the outside windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Ralph N.
02/2017
5.0
window cleaning
+ -1 more
Excellent prompt and courteous work
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Bob B.
02/2017
5.0
window cleaning
+ -1 more
Great. Very friendly and professional. Did great work
Description of Work: Clean windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Jacqueline C.
02/2017
5.0
window cleaning
+ -1 more
Very happy with service, crew was very professional, fast, and windows are clear with no streaking or smears. I was even shown the trick of how to open and fold in the 1990's windows on my new home so I can maintain them. Thanks!
Description of Work: Exterior window wash, approx. 40 windows, two-story house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Julie W.
01/2017
5.0
window cleaning
+ -1 more
They did a great job and were very professional
Description of Work: Wash outside windows
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael C.
01/2017
5.0
window cleaning
+ -1 more
They did a great job. I will most likely be asking them back in the spring to do some pressure washing.
Description of Work: Cleaned 40 outside windows. They were on time, polite, professional, friendly and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
iris M.
01/2017
5.0
window cleaning
+ -1 more
I am beyond pleased with the work of Window Genie. My windows are so clean it does not look like the frames have glass in them. The workman was polite efficient arriving on time and completing the job without a single hassle. I give Window Genie and A++++
Description of Work: Window Genie cleaned my outside windows and did an excellent job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Donna B.
12/2016
5.0
window cleaning
+ -1 more
They were great! I liked every thing. They showed up when they said they would. They did what they said they were going to do. I can't find anything negative about them.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Raymond R.
12/2016
5.0
window cleaning
+ -1 more
I had researched this company on Angies List only to find out my wife had already hired them. They arrived and completed the job with no problem. They were very professional and friendly. They did the job at the price that was quoted. I will hire them again.
Description of Work: 25 windows cleaned inside and out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Sylvia G.
12/2016
5.0
window cleaning
+ -1 more
It was excellent. They were courteous and I thought they were thorough. They saw something that they thought they should point out to me and they did that. I was satisfied with the work. They are efficient in their job.
Description of Work: I purchased a Big Deal coupon from them to clean the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Frank S.
10/2016
4.0
window cleaning
+ -1 more
It was ok. They were on time and did a pretty good job. It cost a little more than the cost of the Big Deal as I added a couple of other things. The price was fair. They were right on time.
Description of Work: Window cleaning
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Roy J.
10/2016
4.0
window cleaning
+ -1 more
It went out good for me. They did a good job. It was a good price.
Description of Work: They cleaned the windows.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Peggy M.
09/2016
5.0
window cleaning
+ -1 more
Great! They were punctual, courteous, friendly and did an excellent job cleaning the windows too.
Description of Work: Windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Margaret T.
09/2016
5.0
window cleaning
+ -1 more
The 2 men were very professional and did a great job. I will use them again.
Description of Work: Exterior Windows cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kelly H.
09/2016
5.0
pressure washing
+ -1 more
I will definitely be using Window Genie again. They came on-time, were very professional and thorough with their work.
Description of Work: Pressure washed house, driveway and front walkway
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Guido D.
09/2016
4.0
window cleaning
+ -1 more
It went well for the most part. The crew was unaware of what I had purchased through Angie's List so I had to go in and print it out for them. They were all ready to charge me double what I had already paid. Once we had it all settled though they did a pretty good job cleaning the windows. I would have given them an A grade if they would have cleaned up the dirty drippings around the bottom of the interior windows.
Description of Work: The team showed up and cleaned all windows both interior and exterior.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Gaa R.
08/2016
1.0
pressure washing
+ -1 more
I was very disappointed with this company and their service. First of all when I bought the coupon there was a space for me to put dates that would work for me. They completely ignored this. I suddenly got an email saying they could do the work Wednesday morning at 9am. I sent back an email that I would not be home then and gave my telephone number as well. I never got any response. After about a week of no response I sent another email to see what was happening and had to specifically request that they "please respond" to my email. I then got back a short email stating they had come to my house and done the work that Wednesday. How was I to know this? There was no notice left at my house stating that someone had been there and done work. There was no indication that anyone had visited my property. I just had to assume that the work was done. I feel this company is not very professional with their dealings with customers. I have never had a service provider do work on my house when I was not home without my permission to be there when I was not at home. The least they could have done was call me or left a notice at my property that they had been there and done the work. I will not be using this company again.
Description of Work: Pressure wash of my house.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Lisa S.
08/2016
5.0
pressure washing
+ -1 more
Very well. The company quickly scheduled the service, showed up when they were supposed to and got to work. They were courteous and efficient with their time. I had them do the porches and the garage as well. The house looks clean and even smells nicer outside.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Window Tinting,
Awnings,
Windows,
Handyman Services,
Roof Cleaning
FAQ
Window Genie is currently rated 4.6 overall out of 5.
Window Genie accepts the following forms of payment: Check,MasterCard,Visa
Yes, Window Genie offers free project estimates.
No, Window Genie does not offer eco-friendly accreditations.
No, Window Genie does not offer a senior discount.
No, Window Genie does not offer emergency services.
No, Window Genie does not offer warranties.
Window Genie offers the following services: Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing