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Window Genie

Pressure Washing, Window Cleaning, Gutter Cleaning,

About us

"We are a fully-insured, National Franchise dedicated to providing the Charlotte and Lake Norman communities with the very best in professional service, integrity and fair pricing. As an Exclusive Huper-Optik window film dealer, we provide our customers with the very best in Non-reflective/Ceramic film technology. Contact us today to set up your free home analysis and estimate."

Business highlights

24 years of trusted experience

Services we offer

Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing

Services we don't offer

Cleaning of Blinds

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6460 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
6%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 426-450 of 460 reviews

Kimberly C.
09/2014
5.0
awnings, pressure washing
  + 0 more
unknown
Description of Work: Bryan and Matt did a wonderful job! They washed all of my exterior windows, 1st and 2nd floor. They even arrived early and were very professional and thorough. I would use them again and recommend them to anyone. It is nice having sparkling windows again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Camile C.
08/2014
5.0
pressure washing
  + -1 more
unknown
Description of Work: I was very pleased.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Karen F.
08/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: They arrived wentbrightnto work and cleaned my windows ! Nice group of 3 workers and they werebdonevin 20 minutes. Bought this as a deal on AL !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

Tina W.
07/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: Windows were cleaned beautifully. Only reason for a low grade on responsiveness is that we bought the service in April and they didn't get out until July. Due to overselling the service, I guess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

Yes, I recommend this pro
$99

Paula R.
07/2014
5.0
pressure washing, window cleaning
  + 0 more
They did a beautiful job!
Description of Work: washed all windows interior & exterior

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sandra H.
06/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: All windows washed inside and out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Melissa or Michael W.
06/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: Window Genie crew arrived on time, immediately removed screens and looked over the exterior. Suggested a power wash for $149, which I did. While power washing outside, a second crew member cleaned the interior of windows. They were neat and thorough. I would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Pathik S.
06/2014
1.0
pressure washing
  + -1 more
unknown
Description of Work: Not only did it take them a week to call me back after i had called 3-4 times. They scheduled me out 6 weeks which i told them was too far and requested my money back from craigslist

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Ray T.
06/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: They washed all my windows, Patio doors, screens & sills.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Sarah S.
06/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: After the Window Genie team cleaned my windows I felt like we were living in a new house! They cleaned all of our windows in & out and did an excellent job. I will definitely use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

judy J.
06/2014
5.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: Clean windows.went very well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Barbara E.
06/2014
5.0
pressure washing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$139

judy J.
06/2014
5.0
window cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Mary M.
05/2014
5.0
pressure washing
  + -1 more
unknown
Description of Work: They were very good communicators-did a great job on the windows. The only thing I can complain about is that they didn't come to the door after they finished and ask if I was satisfied with the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda M.
05/2014
5.0
pressure washing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Suzzette T.
05/2014
4.0
pressure washing, window cleaning
  + 0 more
unknown
Description of Work: Washed 28 windows inside and out plus the window seals. | |Very fast and with very little intrusion with the household.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

John S.
05/2014
5.0
pressure washing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jennifer C.
05/2014
5.0
pressure washing, window cleaning
  + 0 more
See above.
Description of Work: Brian, Adam, and Kenny showed up on time, cleaned, scraped, and squeegied our windows clean, and saved me a whole day. They were done in under an hour, left not a speck of mess, and were friendly to our young kids. What more can one ask for?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sheri S.
05/2014
4.0
window cleaning, window tinting
  + 0 more
Good.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Cathy C.
04/2014
5.0
window cleaning
  + -1 more
It hasn't.
Description of Work: Nothing. No one has called to confirm an appointment. Should not give deals if you don't plan to contact the buyers. You have my money, right?

Rating CategoryRating out of 5
responsiveness
1.0

$99

Response from Window Genie
Hi [member name removed], we are set for your appointment. I apologize it took a little longer to get it taken care of. Thank you

Gina H.
01/2014
5.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
.
Description of Work: Washed 30 interior/exterior windows including 3 bay windows. Power washed the driveway and walkway, cleaned gutters on 3 story 4800. Sf home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mary V.
09/2013
4.0
pressure washing
  + -1 more
I never used the service
Description of Work: I never used the service
Rating CategoryRating out of 5

Diana D.
05/2013
5.0
pressure washing
  + -1 more
nder
Description of Work: We took advantage of the 1,000 sq. ft. pressure washing for $99 special. All arrangements were made via email. Had rain the first date set, and had to cancel, but he was very nice about it, rescheduling for later date. The man who did our job worked very hard to remove the stains from our driveway and sidewalk with the pressure washer; even used an electric scrubber. I was impressed with his attitude and would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Suzie B.
04/2013
5.0
pressure washing, window cleaning
  + 0 more
ws
Description of Work: Signed up for Angie's deal for $99 pressure wash for 1000 sq ft. My drive and walk was 1900 sq ft s so had to pay more, but discount applied. had them quote for window washing, $275, which we did. Discounted for windows that could not be accessed. Overall fine job, courteous, prompt and did all that was signed up for. Sparkling windows and very bright driveway!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Roark H.
04/2013
2.0
pressure washing
  + -1 more
unknown
Description of Work: could not contact thru a phone conversation to schedule, just the internet attempted to schedule never receive confirmation.
Rating CategoryRating out of 5

Response from Window Genie
(member name removed), I am sorry that you feel this way. As I mentioned you called us on Saturday and Sunday of Easter weekend. You emailed me the date you would like at 7:30 Easter Sunday and I responded on Monday morning at 10:00. This is when you informed that you already requested a refund because you did not hear back from me. I am not sure what else I could have done and how much faster I could have responded by phone or email considering the holiday weekend. I definitely do not think we deserve a D rating for this experience. We try very hard to make all of our customers experience a positive one. Whether it be by phone or email, we try our best to get to everyone, and as soon as possible. Receiving your email at 7:30 on Easter Sunday and responding back on Monday morning at 10:00 seems like an appropriate timeframe to get back to someone.

Contact information

8010 Westcape Drive, Denver, NC 28037

http://www.charlotte-metro.windowgenie.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Window Tinting,
Awnings,
Windows,
Handyman Services,
Roof Cleaning

FAQ

Window Genie is currently rated 4.6 overall out of 5.
Window Genie accepts the following forms of payment: Check,MasterCard,Visa
Yes, Window Genie offers free project estimates.
No, Window Genie does not offer eco-friendly accreditations.
No, Window Genie does not offer a senior discount.
No, Window Genie does not offer emergency services.
No, Window Genie does not offer warranties.
Window Genie offers the following services: Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing
Cleaning of Blinds

Contact information

8010 Westcape Drive, Denver, NC 28037

http://www.charlotte-metro.windowgenie.com