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Window Genie

Pressure Washing, Window Cleaning, Gutter Cleaning,

About us

"We are a fully-insured, National Franchise dedicated to providing the Charlotte and Lake Norman communities with the very best in professional service, integrity and fair pricing. As an Exclusive Huper-Optik window film dealer, we provide our customers with the very best in Non-reflective/Ceramic film technology. Contact us today to set up your free home analysis and estimate."

Business highlights

24 years of trusted experience

Services we offer

Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing

Services we don't offer

Cleaning of Blinds

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6460 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
6%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 226-250 of 460 reviews

jack M.
04/2013
5.0
pressure washing, window cleaning
  + 0 more
They were on time, gave me an estimate for the work I had done, and began immediately. They were very polite, and did a beautiful and neat job. They went out of their way to move furniture off my porches and put it back the way they found it. Great value for the work they did! I will use them every six months now as I appreciated their excellent work. I'll tell all my friends about them as I am so pleased. Great company, great job!.
Description of Work: The team cleaned my windows inside and out, and pressure washed my front and back porches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$228

JOHN B.
03/2013
5.0
pressure washing, window cleaning
  + 0 more
Second time I've used Window Genie and won't be the last. My windows are the little glass panes that are 9x12" that are a pain to clean. The Window Geni guys do VERY good work and at a reasonable price. Peter Cogan s great at returning phone calls and following up. I highly recommend the company..
Description of Work: Pressure washed the outside of the house (2 stories, 4 bedrooms) and cleaned windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Chris H.
03/2013
4.0
pressure washing, window cleaning
  + 0 more
Don't forget they will try to up sale you on the windows. They did do a good job.
Description of Work: Pressure washed the house and washed the outside windows. The windows weren't included in the price and they said the windows would be spotted if I didn't have them cleaned too. It added about $80 to the total cost.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$230

Carla L.
03/2013
4.0
pressure washing
  + -1 more
The guys showed up on time. I had an appointment and could not be at home so my oldest son greeted them. They were responsible and did a good job on washing the house. I would use them again and recommend their services to my friends.
Description of Work: Pressure washing the exterior of our home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

David D.
03/2013
5.0
pressure washing
  + -1 more
They arrived on time, did a thorough job and we were very happy with the sparkling windows.
Description of Work: Washed all windows inside and out. Removed screens and mullions to ensure eveything ws cleaned. Washed window sills. Replaced screens and mullions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

William S.
03/2013
4.0
window cleaning
  + -1 more
I had major, major problems and he promised to make it right and he eventually did but it took months. They said in the average house they would clean window seals and wipe screens and they didn't do any of that. And then in an attempt to clean my windows, 90% of the little hooks that hold the screens in. It was a nightmare. He did finally reimburse me for new screens.
Description of Work: I used Window Genie to clean my windows last Spring.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
3.0

$99

Marvin B.
03/2013
2.0
gutter cleaning, pressure washing, window cleaning
  + 1 more
My experience with Window Genie wasn't my greatest experience with a company. They did not get the job done the first time around. I couldn't see the washing they had claimed to do on my house.
Description of Work: Window Genie recently came to my house to do some pressure washing.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$149

Eddie J.
03/2013
5.0
pressure washing
  + -1 more
They were pretty quick to respond and they got the job done pretty quickly. They were there when they said they would be. When we purchased it, I think were were able to schedule for them to come out within three or four days. They did a reasonably good job. There were a few things they couldn't get out but it was fine. They were great. I was pretty satisfied. Their price was fair.
Description of Work: I used the "Big Deal" for Window Genie for a whole house exterior pressure washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Chad N.
03/2013
4.0
pressure washing
  + -1 more
They did fine. It took a while to get it scheduled but as far as the job performed, they did a really good job. The house was looks great after it was done. There was a bunch of rain that week so he couldn't get it scheduled the first time. Thing have been pushed back because of the rain in the area but it all worked out fine in the end.
Description of Work: I used the "Big Deal" for Window Genie. They pressurized half of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Window Genie
Thank you for your feedback. I appreciate it. We strive to always get A's from our customers so please feel free to reach out to me if there was something we could have done better for you (other than the weather ;) ). Peter

Victoria J.
03/2013
4.0
pressure washing
  + -1 more
The job was OK. They were very prompt and returned my calls. They came on time after we made the appointment. However, they seemed to not care about the yard.
Description of Work: I have used Window Genie for pressure washing.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Window Genie
Thank you for your feedback. I am sorry we were just OK, we strive for more than that. When you say they did not care about the yard, can you expand on that so I can talk to the guys about that and make sure it does not happen again. And if we need to do anything to correct something please do not hesitate to reach out to me directly. Thank you, Peter

Rick R.
03/2013
5.0
pressure washing
  + -1 more
They did a good job. They charged what they said they would charge and did what they said they would do. And they were on time and they were easy to deal with. They were very quick to get here.
Description of Work: We did use the Big Deal with Window Genie. They've done some pressure washing. We had them do a little extra stuff also, so the price was a little more. We had them do some vinyl fencing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Window Genie
Thank you, we appreciate your feedback and we thank you again for your business.

Jody & Trina M.
02/2013
5.0
window cleaning
  + -1 more
Excellent - I was very pleased with everything related to this service.
Description of Work: Cleaned all my windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Window Genie
Thank you for the feedback, we appreciate it. Please let us know if we can help with any other services in the future.

JOY K.
02/2013
5.0
pressure washing
  + -1 more
They were great. They were nice and easy to deal with. We enjoyed their service.
Description of Work: They pressure washed the outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Window Genie
Thank you for the feedback. We appreciate your business.

JOSEPH S.
02/2013
5.0
pressure washing
  + -1 more
The crew was punctual and very professional, once on site they provided a detailed review of the areas of concern and took the necessary steps to secure any fragile items. Their attention to detail and professionalism was absolutely exceptional. I would highly recommend Window Genie to anyone needing pressure washing.
Description of Work: Full pressure washing of exterior home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

STEPHANIE S.
01/2013
3.0
pressure washing
  + -1 more
Ordered whole house pressure washing to prep for getting trim painted. They were not going to wash my front porch rails, but did when asked (I had not clarified this with the order). After they were finished, the house looked better, but there were still some areas of the siding that did not look clean. The painter (one week later) actually mentioned that we should get the house pressure washed (although this is a service they also provide, so I take that with a grain of salt). Windows and front door looked dirty after treatment from the runoff, which I found ironic as the company specializes in window cleaning. Overall just an "ok" job. Good enough to paint my trim.
Description of Work: Average work
Rating CategoryRating out of 5
$150

Curtis H.
01/2013
5.0
pressure washing
  + -1 more
Overall the cleaning went very well. The scheduling process was difficult with many reschedules and pressure to upgrade.
Description of Work: House Pressure Washing
Rating CategoryRating out of 5
Yes, I recommend this pro
$80

Michael M.
01/2013
4.0
pressure washing
  + -1 more
Purchased a big deal for house pressure washing. The initial date was six weeks from call date. The week of appointment, company called to reschedule due to some workers out that week. Told them the time was not good for me and she was to have owner call to reschedule date, After a couple of months called owner to schedule, by this time I had the house totally resided. He was willing to work with me to perform other washing if I could wait a couple of weeks. Tech showed up promptly at the scheduled time, was professional and performed the work requested. He did a good job. Some of the delay after the initial cancelled appointment by the company was my fault due to having partial and then total residing of the house.
Description of Work: Pressure washing deck, fence and small front porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Noelene G.
12/2012
5.0
pressure washing
  + -1 more
We scheduled the day and I had to cancel - no problem. I rescheduled for 2 weeks after the expiration date - again not a problem. They called to confirm the time, arrived on schedule, and did a fantastic job! They were very professional from start to finish. I will be using Window Genie again.
Description of Work: They powerwashed the driveway and walk.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Cristiano L.
12/2012
5.0
pressure washing
  + -1 more
performed the job as expected and quoted separately for cleaning a bigger and higher window in the hallway. performed that work as well. very professional and mindful of my property inside an dout
Description of Work: pressure cleaning and window cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Heather P.
12/2012
1.0
window cleaning
  + -1 more
Window Genie had a Living Social deal. I bought the deal to wash windows for $40. I called them 6 times to set up an appointment. They never returned my call. The Living Social deal expired, so I am out $40... nothing but frustration to show for it.
Description of Work: Window Genie had a Living Social deal. I bought the deal to wash windows for $40. I called them 6 times to set up an appointment. They never returned my call. The Living Social deal expired, so I am out $40... nothing but frustration to show for it.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$40

Richard W.
12/2012
5.0
window cleaning
  + -1 more
arrived on time. completed work in timely manner. did 2 french doors with no additional cost
Description of Work: washed 17 windows upstairs and down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy A.
12/2012
4.0
pressure washing
  + -1 more
It was fine. Not much to power washing. I called because it was a promotion.
Description of Work: Power wash driveway and walkway. Service was what I expected.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Carol D.
12/2012
5.0
pressure washing
  + -1 more
Saw Window Genie on Angie's List, called to schedule, set up a date, they came, did what they said they would do. Job done.
Description of Work: Two story house pressure washed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

April B.
12/2012
3.0
gutter cleaning, pressure washing
  + 0 more
They were ok, I'm not as happy with the cleaning as I have been with other companies in the past. We did have some issues with the manager - they overcharged me quite a bit for the gutter cleaning, but they corrected it.
Description of Work: They pressure cleaned my entire house - I had purchased the Big Deal for $149. I hired them again to clean my gutters out.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
4.0


Nell V.
12/2012
1.0
gutter cleaning, pressure washing
  + 0 more
Company was here for a very short time, the front of house looked good, I did not check back of house, company said there were gutter guards on gutters and they could not clean them, but they did not clean porch off either, which was part of service. Job incomplete, I took their word for work completed that they led me to believe yjey had done
Description of Work: cleaned the gutters, porch, walks in front of the house, did not do the back of the house,

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Contact information

8010 Westcape Drive, Denver, NC 28037

http://www.charlotte-metro.windowgenie.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Window Tinting,
Awnings,
Windows,
Handyman Services,
Roof Cleaning

FAQ

Window Genie is currently rated 4.6 overall out of 5.
Window Genie accepts the following forms of payment: Check,MasterCard,Visa
Yes, Window Genie offers free project estimates.
No, Window Genie does not offer eco-friendly accreditations.
No, Window Genie does not offer a senior discount.
No, Window Genie does not offer emergency services.
No, Window Genie does not offer warranties.
Window Genie offers the following services: Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing
Cleaning of Blinds

Contact information

8010 Westcape Drive, Denver, NC 28037

http://www.charlotte-metro.windowgenie.com