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Window Genie

Pressure Washing, Window Cleaning, Gutter Cleaning,

About us

"We are a fully-insured, National Franchise dedicated to providing the Charlotte and Lake Norman communities with the very best in professional service, integrity and fair pricing. As an Exclusive Huper-Optik window film dealer, we provide our customers with the very best in Non-reflective/Ceramic film technology. Contact us today to set up your free home analysis and estimate."

Business highlights

24 years of trusted experience

Services we offer

Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing

Services we don't offer

Cleaning of Blinds

Amenities

Free Estimates
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6460 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
12%
3
6%
2
3%
1
8%


Rating CategoryRating out of 5
quality
4.6
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 201-225 of 460 reviews

Ruth H.
07/2013
3.0
pressure washing
  + -1 more
They cancelled and rescheduled several times. When they finally showed up they were several hours late. Very mediocre job.
Description of Work: Cleaned windows

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0

$99

Joyce P.
07/2013
5.0
window cleaning
  + -1 more
Everything turned out great! They were very professional, they took care of 16 windows inside and out and performed high quality work.
Description of Work: I purchased a Big Deal for discounted window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Serra W.
07/2013
5.0
pressure washing
  + -1 more
Technicians were professional, efficient and unobtrusive. They did an excellent job.
Description of Work: Cleaned all windows, inside and out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

George R.
07/2013
5.0
window cleaning
  + -1 more
They were good and I had a pleasant experience.
Description of Work: They washed my windows as part of a Big Deal I purchased. They also replaced a window of mine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Deborah P.
06/2013
5.0
pressure washing
  + -1 more
Fast and efficient / excellent job.
Description of Work: Pressure washed my driveway, walkway and patio

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Dorothy J.
06/2013
4.0
pressure washing
  + -1 more
The only problem was getting the service scheduled. Being that it was discounted, our job had slightly lower priority. There were also some unavoidable challenges with weather and mechanical breakdown of the truck bringing the crew to our home. After several tries, the service was performed very satisfactorily.
Description of Work: power washed our two-story home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Nathan W.
06/2013
5.0
pressure washing
  + -1 more
Punctual and professional. Will use again
Description of Work: Cleaned all windows inside and out.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

David C.
06/2013
5.0
pressure washing
  + -1 more
I would recommend Window Genie. I would use them again in the future.
Description of Work: Window Genie did a full house exterior pressure washing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$149

Dina G.
06/2013
2.0
pressure washing
  + -1 more
They came out to my home today. We wanted to have them pressure wash the back deck, screened in porch and front porch. When he looked at the project, he told us that it was only for concrete. I didn’t see anything on the deal specifically stating it was only for concrete. The technician called his boss who advised that he couldn’t honor it. They wanted to charge a lot more to do the wooden deck. The technician was very professional and tried to reason with his boss.
Description of Work: I purchased a Big Deal for 1,000 Sq.Ft. of Pressure Washing.
Rating CategoryRating out of 5

Donna P.
06/2013
5.0
pressure washing
  + -1 more
We had lots of communication first for adding the extra services and scheduling. Then it rained on the original scheduled date so we rescheduled. Peter Cogan the owner was very responsive during all communications and very accommodating. The work crew arrived right on time and were very professional and friendly upon arrival. They worked hard the entire time they were at my house and finished everything within a couple of hours. The work they did was good work and once again, they were very friendly and professional when they finished up and left. I would definitely recommend this company to others and I will definitely use them again when the need arises.
Description of Work: We purchased a Big Deal for exterior pressure washing of our house for $149 and added $185.00 for extra square footage not covered and to pressure wash our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$334

Tom W.
06/2013
5.0
pressure washing
  + -1 more
I used another company to wash our windows last time but had to come back to Window Genie. They take out the screens and clean the dirt that gets between the window and screen. They are always professional and do a great job.
Description of Work: Window cleaning and pressure wash the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$473

Dan M.
05/2013
5.0
pressure washing
  + -1 more
Great experience. Very professional. Arrived on time, were very polite, did not overcharge for anything additional, and did a great job. Not much more you could ask for. Overall a perfect experience.
Description of Work: Pressure-washing of back cement patio and deck woodwork.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carol B.
05/2013
4.0
pressure washing
  + -1 more
Company was very professional,intial cleaning left wide streaks, company was very responsive and came back at no charge and cleaned again. Since then the driveway has darkened and stained again from environmental debris.
Description of Work: pressure wash/scrub concrete driveway

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$100

EUGENE C.
05/2013
5.0
window cleaning
  + -1 more
They came on time and cleaned the windows professionally.. This crew knows what they are doing.
Description of Work: Cleaned windows outside and inside. My condo is located on the third floor of the building

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Natalie S.
05/2013
2.0
window cleaning
  + -1 more
See above. I cannot recommend this company to anyone.
Description of Work: I called them in March and was given a remote day of service. They did not come and did not call. I waisted time waiting for them. One hour after the time of appointment they suddenly appeared. It was getting dark. My husband just came home from work, very tired, he recently had a surgery, this is why I really wanted all this to be done early in the day. Now he could not find a place to lie down because the workers were going around the house. I asked the workers not to rush, but they did everything in a hurry. They cleaned screens and left several of them uninstalled. We called them asking to finish the job. They came ten days later to do it. Communications with Peter Cogan were very unpleasant. To my dismay I found out that my pressure washing was a deal with the same company. I decided not to cancel it and endure. At first Peter Cogan said that I cannot have two coupons with the same company. Then he agreed to send workers. Again I was given a remote date, but I have chosen convenient time. Few days before the service P. Cogar emailed, that they will come much later. I accepted, but mentioned that I was unhappy with the change. P. Cogan became angry again and sent me email that he has 2000 happy customers and he can give me a refund. I was glad to end this "Big Deal". Of course, he could not give me a refund, I had to request it from Angie's List. Christopher arranged it in a simple way for me. Thanks!

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$100

Brenda B.
05/2013
5.0
pressure washing
  + -1 more
Window Genie arrived on time on my requested service date. Work was well done and thorough.
Description of Work: Pressure washing of house, deck and gazebo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Rose T.
05/2013
5.0
pressure washing
  + -1 more
They were very responsive, and did a terrific job
Description of Work: Pressure wash house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Catherine H.
05/2013
5.0
pressure washing, window cleaning
  + 0 more
Window Genie were great. I thought they did a fantastic job. They were very responsive, they came out and gave me an estimate right away, the day after I contacted them. They set up the appointment within a few days so it was very quick.
Description of Work: Window Genie power washed my house and cleaned the outside of the windows. They washed my driveway too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Nirmal M.
05/2013
3.0
window cleaning
  + -1 more
Bought the big deal and called them to schedule the service. Was told that they don't service our area. It needs to be clarified in their ad that they service only NC even though it is only a few miles from here. So I had to get a refund.
Description of Work: Bought the big deal and called them to schedule the service. Was told that they don't service our area. It needs to be clarified in their ad that they service only NC even though it is only a few miles from here.
Rating CategoryRating out of 5
$100

Laura B.
05/2013
5.0
pressure washing
  + -1 more
They did the driveway and it was fine.
Description of Work: This was the Big Deal for $89 for 1,000 Sq. Ft. of Driveway, Porch, Patio and/or Sidewalk Pressure Washing.

Rating CategoryRating out of 5
quality
4.0
value
4.0

Yes, I recommend this pro
$89

Maria W.
04/2013
5.0
pressure washing
  + -1 more
It was great. Window Genie really bent over backwards. They were here when they said they were going to be here. The pressure washing of the driveway were more than what I expected, so I was very pleased with them. They did an excellent job, they were professional and arrived on time. From the time that I made the appointment to the time that they came out was quite a short amount of time.
Description of Work: I bought a Big Deal for Window Genie, who pressure washed the driveway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

SHANTEL C.
04/2013
5.0
window cleaning
  + -1 more
After purchasing the Big Deal from Angie's List, I emailed the owner to schedule an appointment. We communicated for several days via email and settled on a date that worked for both of us. They arrived on time and cleaned all my double hung windows, inside and out, including 4 windows in my 2 story family room about 20 feet high as well as my storm door. My windows have never looked so good and I'm very pleased.
Description of Work: Window cleaning (inside and out)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Denise T.
04/2013
5.0
window cleaning
  + -1 more
Great. Very easy to schedule. And when there was rain he reached out immediately to reschedule. Ad most importantly, the guys did a great job. I need my sunglasses :)
Description of Work: Exterior window cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

SUSAN E.
04/2013
4.0
window cleaning
  + -1 more
My experience with them was good. I wouldn't say great but I would say good. He's a nice guy, efficient but a kind of a mess and should do a better job cleaning up but we never really discussed that ahead of time. I don't have my windows wash very often so I don't know if that's what they do standard or not. The price was great because it was Angie's List price, it was special.
Description of Work: I used Window Genie to wash all of my downstairs window.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil & Carol J.
04/2013
4.0
pressure washing, window cleaning
  + 0 more
We had a misunderstanding. We thought it was for a deck and it was for concrete so we negotiated out a price. They were quick. One of the guy was better than the other guy.
Description of Work: Window Genie came out and washed the windows and pressure washed an area of a cement walkway.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

8010 Westcape Drive, Denver, NC 28037

http://www.charlotte-metro.windowgenie.com

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pressure Washing,
Window Cleaning,
Gutter Cleaning,
Window Tinting,
Awnings,
Windows,
Handyman Services,
Roof Cleaning

FAQ

Window Genie is currently rated 4.6 overall out of 5.
Window Genie accepts the following forms of payment: Check,MasterCard,Visa
Yes, Window Genie offers free project estimates.
No, Window Genie does not offer eco-friendly accreditations.
No, Window Genie does not offer a senior discount.
No, Window Genie does not offer emergency services.
No, Window Genie does not offer warranties.
Window Genie offers the following services: Window Cleaning Residential and Commercial Window Film Concrete Cleaning/Sealing House Washing Gutter Clean-out Chandelier Cleaning Gutter Protection General Pressure Washing
Cleaning of Blinds

Contact information

8010 Westcape Drive, Denver, NC 28037

http://www.charlotte-metro.windowgenie.com