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I on Design(I), LLC

About us

Licensed General Contractor: Services include design and build capabilities for any level residential remodel or rennovation.I on Design(I),LLC is female owned and operated.We use subcontractors that have been working alongside of us for at least the last three years.All are licensed and insured.We quote each project individually according to the services required.I on Design(I), LLC is Green Advantage Residential certified and licensed to work in North Carolina and South Carolina.

Business highlights

Emergency services offered
20 years of experience

Services we offer

I on Design(I), LLC offers turnkey services including site preperation, foundation work and all services required to build or remodel any residential project.Our services also include assistance to the homeowner for any or all material choices necessary for the project., grading

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%
Showing 1-5 of 5 reviews
Janet A.
Mar 2016
5.0
Yes, I recommend this pro
unknown

SUSAN B.
Oct 2011
5.0
Yes, I recommend this pro
$250
As I preparring to put my house up for sale, I noticed what appeared to be settling cracks in the foyer. I wanted to get to the bottom of what was causing the problem, so I hired a structural engineer to evaluate my home. He made a set of recommendations which would involve a number of different contractors. Natutally, I went straight to Angie's List. I also mentioned how overwhelmed I was to a friend of mine. Without hesitation, she recommended I contact Karen Mancuso to help me manage all of the steps and the contractors that would be required. My friend was right. From the moment I contacted Karen, I knew I was going to get the best solution, using the best team of people I could hope for. Karen read the engineer's report, and came to my home. She also wanted to dig deeper, to determine the source of the initial problem, so we could correct that, rather than just repairing the damage. We both agreed that we needed to fix what caused the problem once and for all, so I would not be back in the same situation in a couple of years. It took Karen a few weeks and many calls and visits as she brought out a series of experts. We uncovered issues that the structural engineer had not even considered. When it was all said and done, I was extremely confident that we had determined the source of my problem, knew what it would take to correct it, and had a solid plan for how to address each step of the solution. Karen refused to uplift the quotes from the contractors. Instead, she had them each bill me directly and only allowed me to pay her a modest consulting fee for the many hours she put in on my project. I could not have asked for a more professional, compassioniate and thorough project manager. I strongly recommend Karen for any complex project - repair or remodel. I wil absolutely call her again!
Response from I on Design(I), LLC
"Member, Thank you for your confidence in me and your very kind report. I appreciate that you were patient and allowed me to spend the time needed to find resolve. I look forward to working with you in the future again! Best regards, Karen Mancuso"

Corie S.
Sep 2011
2.0
$1,700
We saved for over a year to put hardwood floors on our first floor and take down an obtrusive pole separating family room from the kitchen. We joined Angie’s list to find the contractor right for the obtrusive pole removal job because it was structural. After multiple calls and visits, we thought we found the right person and agreed to move forward with Karen. The demo on the structural wall was going to start on a Tuesday morning. 5 days before the start, the supplies were delivered and stored in our garage. So exciting! We worked hard to remove 1200 square ft of tile and carpet floors over the holiday weekend so not to get in the way of Karen’s team. Then the day she agreed to start; she quit! She claimed the amount of questions in regards to the work was alarming and was uncomfortable, so she quit.  That’s right, I had questions about how I was spending my money and she felt it was inappropriate. We were stuck with no kitchen, no floors and a house full of displaced furniture. My only advice if you choose Karen, is don’t ask to many questions… she will get uncomfortable and give up without consideration of your situation or concerns.
Response from I on Design(I), LLC
"I would like to start by saying that I understand the member's frustration and disappointment. I was contacted by the members to see if I could meet with them to determine if they could take down a wall that was between their kitchen and family room. When I first met them, they explained to me that they wanted to lay hardwood floors and eventually remodel their kitchen but being professed DIYers, never messed with structure.That is why they called a licensed General Contractor. I too, never mess with structure when it comes to a project that may require a structural beam, without the assistance of a Structural Engineer, There was a half wall with a post between the two rooms and a second story above. I've done similar projects as this but each project is unique. My carpentar and I made several suggestions as to how the clients could support the area if opened, but told the homeowners we would need confirmation to make the correct determination. I started the process with the Structural Engineer aided by investigative meausures on our end ( cutting in to the ceiling, going up in to the attic, taking measurements) I put my proposal together and presented the recommendations. Corie did at that point have reserves as to what we were recommending so I took the time to help her understand why they would need the beams (LVLs) and even why the builder might have avoided them to begin with. I also confirmed a code issue she had concerns about. I was then asked to break down my proposal which I was happy to do, so the homeowners could see where the numbers were falling. They made their decision to go forward and I went to work on my end. With all the necessary information to make his determination, the Structural Engineer made his decision on an LVL size and how many. I had the LVLs ordered and delivered as Corie stated prior to the week we were to begin. On Labor Day, one day prior to us starting, I ran in to Corie in Lowes and she told me she had more concerns, that a friend visiting said he felt she didn;t need the LVLs. ( to my knowledge not a licensed GC or Structural Engineer) Again, to help her understand why she was about to spend the money on her project, I enlisted the assistance of a second Structural Engineer, The confirmation was the same but by this point she was already sending an e-mail from her stepfather, who saw a pictures she had sent him, that she may not need the LVLs. I was confident in my recommendations and willing to stand by those by it was apparent the members still had serious reserves and that is when I asked Corie to please hire another General Contrator. I felt like it was in her best interest as she did not trust my recommendations and I had no further route I could take than the Structural Engineer to back that up.I do regret that their project is delayed but I will always air on the side of caution and be willing to stand behind that. Sincerely, Karen Mancuso Licensed General Contractor and owner of I on Design (I). LLC"

Sandy M.
Aug 2011
5.0
Yes, I recommend this pro
$40,000
    I hope 10,000 characters are enough to tell you how pleased I am with this project.  While all the pieces and parts of vendors did a great job - this project's success is 100% attributed to the skills and capabilities of  I on Design and specifically, Karen Mancuso,  who acted as the General Contractor.  To level-set, this is the first major remodel project I have ever attempted and I was both scared to death and a nervous wreck when I committed to it - that was all wasted worry because Karen was on the job. 
    From the moment I met Karen, she instilled a sense of confidence and capability.  She is extremely knowlegable about the ins and outs of remodel projects and handled everything I threw at her with calm & methodic coordination.   I on Design brought in quality subcontractors, each specialized in their own area that all had a strong sense of quality and professionalism.  One of Karen's strengths is that she really listened to me as a home owner, and she picked up on the areas that were of concern to me.  In many ways,  I could call her "Radar O'Reilley" because she always seem to have the answer ready for the question I was about to ask, because she knew exactly what would bother me and what I was concerned about.  She had this sense because she took the time up front to discuss the project,  my thoughts, likes, dislikes, concerns - fears, you name it.  And she remember every bit of knowledge she learned. 
    Even though I thought I could care less about picking out granite, Karen took me to a granite yard to see the difference - as I started to learn all the nuances, it turns out I cared a lot more than I thought and I couldn't find exactly what I wanted. Karen made sure we did a thorough search of other suppliers until I got exactly what I wanted.  The granite fabricator,  All Granite (Denver, NC) that Karen brought to the table installed a quality product on time with a great installation crew.  Karen kept me focused on granite that fit my criteria in both price and design - instead of letting me run rampet with the many options. 
    When I couldn't make up my mind about floors and tiles, Karen gave me just simple advice - pros and cons - to help me decide without pushing me into any specific decision.  She let me take the time I needed to make sure I was getting what I wanted.  And my floors are incredibly beautiful and I wish I had done this 10 years ago.  Freedom Flooring provided the flooring and installation. 
    The cabinets were provided by Marsh Kitchens - and the cabinet installer was one of the most capable people I have ever met.  The design was perfect because once again, the team LISTENED to what I was saying and didn't try to oversell.  I had one or two unique requests that some people might think were crazy - but not these guys - they creatively designed specifically to my requests and it is beautiful.  
    I am sure all of you had heard horror stories of remodel projects. This isn't one of them.  It was done on time and within the
budget.  Don't get me wrong, that budget did grow - it's amazing how you add things that you didn't think were important until you saw them and suddenly they are must haves.  You are kidding yourself if you think your not going to add something - so aim for a budget and have some room for those 'must haves' that really 'make a difference'.   Karen laid out the schedule based on my calendar, made adjustments as I needed,  but then directed it like a well-oiled army campaign.  I knew exactly what was happening, who was doing it, how long it was going to take and when it was going to be finished.  Again - on time and complete.
   When we did run into some hiccups - and you will, because you never know what's under those floors, walls, etc.  Karen did a masterful job of pulling the team together to solve the problem.  Not to point fingers - or say, "not my problem" -- instead, more of a "how can we make this client happy" - they worked together to solve the issues.  Always focused on making sure I was on board and satisfied. 
    I think doing a project with a general contractor who brings in quality vendors and providers is definitely the way to go.  I looked at doing the remodel with some 'big box' stores but the costs really are NOT lower and the coordination efforts are not there. Nor is the quality - you won't be picking out your own slab of granite - you'll be taking what they give you.. 
    I honestly can not recommend anyone any more highly.  You might be skeptical reading this glowing review.  I am brutely honest and a former project manager -- this truly represents the quality of the project and it's leader.   I will hire " I on Design" again for my next remodel phase - no question.  I would not do a remodel without Karen and really, neither should you.
Response from I on Design(I), LLC
"Member, It was ABSOLUTELY my pleasure to work on your remodel project! I appreciate your very kind words and so pleased you were satisfied with the process and ultimately end result. I look forward to working with you again and if there is anything I can help you with prior to that, please don;t hesitate to ask. Thank you again! Karen Mancuso Licensed General Contractor/ Owner of I on Design(I), LLC"

Dan R.
Feb 2011
5.0
Yes, I recommend this pro
$7,500
Karen Mancuso is a general contractor and owner of I on Design. I am the host/producer of the national PBS series, For Your Home. We recently featured a major kitchen renovation project on our show. Karen Mancuso was our General Contractor. She was professional, knowledgeable and a delight to work with. Karen was a real hands-on partner on this project. She was a talented team leader, earning the respect of all her sub-contractors and the homeowners throughout the project. When problems or unforeseen changes occurred she acted swiftly and worked diligently with her team to find the best solution keeping us on budget. Our homeowners were delighted with the project and Karen. I highly recommend Karen for any home improvement project. You can watch Karen in action on the For Your Home shows by clicking on the below links http://www.foryourhome.com/2711-%e2%80%93-new-kitchen-part-i/ http://www.foryourhome.com/2712-%e2%80%93-new-kitchen-part-ii/

Licensing

State Contractor License Requirements

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FAQ

I on Design(I), LLC is currently rated 4.4 overall out of 5.

I on Design(I), LLC accepts the following forms of payment: CreditCard

Yes, I on Design(I), LLC offers free project estimates.

No, I on Design(I), LLC does not offer eco-friendly accreditations.

No, I on Design(I), LLC does not offer a senior discount.

Yes, I on Design(I), LLC offers emergency services.

No, I on Design(I), LLC does not offer warranties.