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Junk Doctors

Hauling, Garbage Collection, Moving Companies,

About us

Junk Doctors is a full service junk removal company. We provide all the labor and all pricing is given to you up front.

Business highlights

12 years of trusted experience
Emergency Services Offered

Services we offer

Removes, Donates, Recycles, & Disposes - Furniture, Mattresses, Appliances, General Junk, Cardboard, Construction Debris, Yard Waste, Electronics, Exercise Equipment. Light Demolition. Carpet Removal.

Services we don't offer

Hazmat Removal - Paint, Motor Oil, Antifreeze.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8123 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 26-50 of 123 reviews

Jessica E.
05/2017
5.0
hauling services
  + -1 more
Scheduling was easy. I received a call when the crew was on their way with an updated ETA. They were very pleasant, worked quickly and efficiently. My garage was cleaned out in no time. Would def use their service again.
Description of Work: Used junk doctors to remove a ton boxes we had leftover from our move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Doctors
That's [Member Information Removed] to hear- we look forward to hearing from you in the future!

Susan S.
05/2017
5.0
hauling services
  + -1 more
These men were very professional, timely and effceint in getting my items loaded into their truck.
Description of Work: In getting ready to put my house on the market, I had a good amount of "stuff" that I had to get rid of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Doctors
Great to hear! Thank you very much for your business!

luther D.
05/2017
4.0
hauling services
  + -1 more
Once they showed up, confirmed quote and coupon. Guys showed up on time and appeared professional. Truck was loaded and AFTERWARD i was told that they misjudged and load was actually larger than they expected. We had to pay for additional space, where I would have preferred to have been notified PRIOR to exceeding the agreed upon price.
Description of Work: Called to have various items removed, advised that we had coupon and scheduled service.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Nathan L.
05/2017
5.0
garbage collection, hauling services
  + 0 more
Phenomenal and fast. Professional guys. Recommend 100x over.
Description of Work: Significant amount of trash to be removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Junk Doctors
That's great to hear! Thank you very much for your review.

joseph W.
04/2017
5.0
hauling services
  + -1 more
very well. It took 2 trips but all junk was removed.
Description of Work: trash removal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Junk Doctors
Thank you very much for your business- glad we were able to help you out.

Richard W.
04/2017
4.0
hauling services
  + -1 more
Well. The men showed up within the promised time window were polite and did their job.
Description of Work: Remove items too big and heavy for me to remove.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Doctors
Thank you for your business!

Langston W.
03/2017
5.0
hauling services
  + -1 more
Two guys showed up in the company shirts and were actually early, calling to say they could come sooner. They came to wherever items were and moved them efficiently. Everything went very smoothly.
Description of Work: Came and picked up some items we were no longer using and that were cluttering up the house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Junk Doctors
We appreciate your business very much! Thank you for the review!

Jasper H.
03/2017
4.0
garbage collection, hauling services
  + 0 more
Went well...The came on time it the items ... My only issue is they made a previous stop to mine ; so the truck they came with was not empty ... They only carry as much as can be place on the truck
Description of Work: Remove items from garage ,

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Junk Doctors
Hi - We are trying to understand exactly what happened with this job in order to better serve our customers. We do not have your name in our customer list. Was the job booked under another name? We look forward to hearing from you.

marjorie H.
03/2017
5.0
hauling services
  + -1 more
They were on time and very professional.
Description of Work: Items that we needed to remove that were to large for garbage pick up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Junk Doctors
Thank you for your business!

ROSEMARY L.
03/2017
5.0
basement remodeling
  + -1 more
I was pleased. In fact they asked me to come down to the basement to see if everything was taken away that I wanted. They did ask me carefully what was to stay and what was to go. I didn't find anything taken that was to stay or anything that was left that I didn't ask. I really liked them. Hopefully I don't need them again soon, and I am thankful for that. I was really happy with the discount. The basement looked great. I called them and we made an appointment. I think they called ahead if I remember correctly. They were on time.
Description of Work: Cleaned out basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Response from Junk Doctors
Thank you very much for your business and your review!

Kimberly H.
03/2017
5.0
hauling services
  + -1 more
Purchased the deal on Angie's list and they contacted me within 24 hours. I set up the pick up for Saturday afternoon. Got a call Saturday morning that they were ahead of schedule and could arrive within 30 mins. While I wasn't fully prepared, I was pleased to get this done early so I could run errands in the afternoon. They showed up and was able to take everything I had for them. It did cost me an additional $25 for them to pick up a rear projection TV but was happy to pay to get rid of the TV. I will definitely hire these folks again. Very professional, on time (early in my case) and up front with any additional costs.
Description of Work: Hauled away household items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Response from Junk Doctors
Thank you very much for your business and for taking the time to write a detailed review. We look forward to helping you in the future!

Jonathan F.
03/2017
5.0
hauling services
  + -1 more
Removed everything in a timely manner
Description of Work: Selling home so removed discarded items

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Junk Doctors
Thank you very much for your business!

Lois J.
02/2017
5.0
garbage collection, hauling services
  + 0 more
Really nice guys. Tried hard to help us out
Description of Work: Moving old heavy furniture and old heavy TVs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Junk Doctors
Great to hear! Thank you for your business and please let us know if we can ever help you again in the future.

Richard K.
02/2017
5.0
hauling services, moving companies
  + 0 more
Excellent experience. Reasonable price. Highly recommend.
Description of Work: Junk removal before moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Junk Doctors
Thank you for your business and for taking the time to write a review!

Kim B.
02/2017
5.0
hauling services
  + -1 more
I bought a deal from Angie's List. It says they haul off a load that would fill 1.5 pickup truck. This is somewhat deceptive because I could have packed the items they hauled off into ONE pickup truck, but they don't pack things, just kind of throw them in and they said the load would require another $35, which put me at the regular price of their services. So, there was no real advantage to buying the deal as far as I could tell.
Description of Work: Hauled off junk.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Junk Doctors
Hello. Thanks for your business. The Angie's List deal saved you $101 right at the start. That included up to 1/4 load, which is normally $200. The 1/3rd load price is $235. So you had $134 in the job instead of $235. We don't always pack the items extra tight if there is plenty of room available in the truck, however the price you are quoted is the rate that it would be if we packed it extra tight. Simply a time savings thing. Let us know if you have any other questions. Just wanted to make sure that you understood the Angie's List deal is a great discount, and you still did save quite a bit of money. Thanks again! -Lee Godbold

Donna H.
01/2017
5.0
hauling services
  + -1 more
It went well. They were late but the employees were exceptionally polite and efficient.
Description of Work: Clean out building of construction debri.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Junk Doctors
Thank you for your business!

Kelly H.
12/2016
3.0
hauling services
  + -1 more
The company didn't respond to the angieslist scheduling - stating "that doesn't work for us" so had to make new appointment. When they showed up - they told me I had to spend another hundred b/c the pile is 'bigger than they thought. The person I spoke with also stated that 'the wording is confusing on the angieslist site - everyone generally has to pay more than they think because of that.' Um, re-write the confusing words then, since you wrote them! If not, then seems like the confusion is part of how they charge more? I won't use them again.
Description of Work: Had pile of household refuse and used Angies list coupon - $99 for $199 of services.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$200

Response from Junk Doctors
Hello, we will be sending you a $50 Visa gift card since you are disappointed with our service. We always try to steer people towards our website or have them call us to schedule and get pricing information. We are able to accept pictures for soft estimates or we have a really cool pricing estimator on our site. We are not the ones that write the ads. Angie's List ad copy writers write our ad. As good as they are it is very difficult to explain our pricing using words. That's why we developed the pricing estimator at junkdrs.com. I will be sending you a gift card to the address listed on your Angie's List account. Please let me know if I should send it somewhere else. Have a Happy New Year! Sincerely, Lee Godbold President, Junk Doctors 704-659-1482

Melisa M.
12/2016
5.0
garbage collection, hauling services
  + 0 more
Junk Dr. is always on time and do a great job. My only issue with them is that I always end up paying more than the original amount because I have too much stuff.
Description of Work: We were cleaning out our house getting it ready to sell and we need bags and bags and bags of trash taken off and many boxes of donations removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Melisa M.
12/2016
5.0
garbage collection, hauling services
  + 0 more
The two gentlemen that came to do the job were very good. They quickly loaded both the donation items and trash. They were very professional and very fast. They did a great job removing the items without doing any damage to our walls or doors. My only complaint is that the amount I paid initially only covered about a third of what we had to remove. The cost was considerably more than I initially paid. It didn't seem like the initial certificate covered very much. However, I would highly recommend this company and we will use them again.
Description of Work: We had items for donation and bags of trash that needed to be disposed of.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nichole G.
12/2016
5.0
hauling services, moving companies
  + 0 more
Everything was removed and even had furniture sifted from one area to another! Excellent service both times out.
Description of Work: I had a lot of junk in storage and in garage. I also had audio equipment and stuff that I no longer used.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Junk Doctors
Thank you for taking the time to give us a review and thank you for your business.

Claire M.
12/2016
3.0
hauling services
  + -1 more
Not very good , they never showed up.
Description of Work: I have 8 wood empty palettes and some empty boxes to haul for cleaning the garage. It was an easy job. Nothing bad at all. But I cancelled it, because I was waiting and my garage was really in need. I had no news, so I was very scared. They just said a Thank you after my purchase but no follow-up. It has been like that with so many companies this Summer, maybe 10 or 15. Not only from Angie List , some really big names also that I will not tell. And I want to pay, I am a lady who is friendly. I just need some help sometimes because my husband is always working and the cleaning and landscaping is not his hobby. But in Quebec, where I am from, it is so much beautiful during the Summertime and they are not allowed to use weedkillers and they have to follow rules for watering their grass. But here, we have the chance to have beautiful trees and a big variety of natives plants and now this is the time to make some transitions and put away the grass a little and also the mowers and blowers that perfume our air with so much gas and noise. But since 4 months now, the neighbords saw me working like a crazy woman. So I almost did a xeriscaping by myself and I am very exhausted; only 2 cies came. But I was in need of more; many landscaping cies never follow up because if you want to add a new idea to your project, they are no more interested and run away. Money is money . Strange...I almost spend $10,000.00 this Summer and guest what my HOA sent me a letter two weeks ago for stopping my work. So we wrote a letter and asked them a derogation ( we have multiple arguments). They accepted at one condition; they want me to remove the nice classy stones (almost 200@ 2 pounds each and $1.68/stone + shipping ) that I putted myself around some hedges because they are dangerous they said. And I made that to be cleaner for everyone and for not using the weedkillers close the driveway that we need to use almost everyday. People stopped to tell me how it is beautiful and so different than everyone else. People wants to do the same. There is a need for that, do you see it? Tonight, I was starting to remove that stone and crying at the same time. Some nice walkers and my neighbords wanted to stop me and ask to the HOA to come and see how it is pretty. My goal was to change my traditionnel landscaping to stop to use weed killers and fertilizers that I was using to much because our community is infested by weeds, bermuda grass,etc. and I do not like that. My project was to remove all this crap and put an anti-weed fabric on my lawn and get rid of the grass (malediction!), adding some autumn and brilliant sedums, yucca, blue fescue grass, angelina sedum,blue sage, distyllum, duke gardens, clarissa hollies, boxwoods, ornamentals grass, thyme eventually and pine mini-nuggets and I am not talking about the backyard. I am working on this project since 4 months hearing all the times mowers and blowers. I prefer the birds song! It is so much nicer. I do not want to use weedkillers since I had a severe non-hodking lymphoma brain (NCS) cancer in 2014-2015 because of that. We have to think about our environment, our health,our children, our animals, our pollenisaters and air. We have to stop to uses fertilisants (it is in French; sorry). Our planet is suffering and we are responsible. There is a solution, I am sure. Being more green is the future. The HOA rules must be updated; they should give the exemple. They should be the pioneer in Charlotte and should be proud of that ; this community will be more healthy and more attractive to many people. Also I can walk in my street Tomorrow morning and take photos probably 10 or more where their rules are not respected and they do not do anything like the trash cans on the side of the house without any hiding, this is so so disgraceful, weeds weeds and dead trees and dead bushes. Trees and bushes are the more important elements in your landscaping, they should be watered too; the grass is always to redo every half-season here because there is no grass that can stand our transitionnel zone and it is becoming warmer and warmer. During the Summer, our community looks like a war zone; the bermuda grass is not nice either. The only green lawn are the ones with the weeds and when you are driving, you think well this is not bad... I should write that on a forum I know but I want to sensibilise someone that do not read this kind of article. Sorry for that but sometime you have to say what you thing. My goal is to reduce the grass, plant more ecofriendly plants ( asking less water and heat resistant) and mixing that with our beautiful hollies. Is is conscious, no? This of course is my personal experience. The company is for nothing responsable of this reflection. I apologize for that. They are probably a good company, but i will never know.

Rating CategoryRating out of 5
value
5.0
professionalism
2.0
responsiveness
2.0

$99

Becky G.
11/2016
5.0
hauling services
  + -1 more
They did exactly what they said they were going to do, and did a great job. The Junk Doctors were thorough and professional.
Description of Work: We purchased a deal on Angie's List for junk removal. I had an old tree house and dog pen, along with other materials in the yard that needed removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Junk Doctors
Thank you very much for your business.

Charlene M.
11/2016
5.0
garbage collection, hauling services, leaf removal
  + 1 more
They arrived on time and finished quickly. Great service!
Description of Work: Junk Removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ubaldo R.
11/2016
5.0
hauling services
  + -1 more
excellent work. Were on time and quick
Description of Work: provided hauling service as mentioned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Melissa D.
10/2016
5.0
hauling services
  + -1 more
I was very pleased with the service. Junk Doctors arrived on the date and time as expected. They were very professional, friendly and quick.
Description of Work: We had several items that were too heavy for us to dispose of ourselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

7168 Weddington Rd, Concord, NC 28027

http://www.charlotte.junkdrs.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Hauling,
Garbage Collection,
Moving Companies,
Leaf Removal,
Basement Remodeling

FAQ

Junk Doctors is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Junk Doctors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Junk Doctors offers free project estimates.
Yes, Junk Doctors offers eco-friendly accreditations.
No, Junk Doctors does not offer a senior discount.
Yes, Junk Doctors offers emergency services.
No, Junk Doctors does not offer warranties.
Junk Doctors offers the following services: Removes, Donates, Recycles, & Disposes - Furniture, Mattresses, Appliances, General Junk, Cardboard, Construction Debris, Yard Waste, Electronics, Exercise Equipment. Light Demolition. Carpet Removal.
Hazmat Removal - Paint, Motor Oil, Antifreeze.

Contact information

7168 Weddington Rd, Concord, NC 28027

http://www.charlotte.junkdrs.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 5:00 PM