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Terminix - Charlotte -Termite & Pest Control

Pest Control, Home inspection, Landscaping,

About us

When pests or termites move in, you want the ultimate weapon to take them out: Terminix, America’s leading provider of termite and pest control. It's no wonder more than 2.7 million customers trust us to protect their homes and families from the havoc that unwanted intruders can create. You can look to us for a wide range of services to protect your home top to bottom, inside and out: Insulation Service, Moisture Control Solutions, Rodent and Wildlife Service and more. We can even help you win the fight against the bite with our revolutionary Mosquito Service. Don’t trust your home to just anybody. Go big. Go strong. Go Terminix. Protector of home since 1927.

Business highlights

78 years of trusted experience

Services we offer

Pest control & exterminating – mosquitos, rodents, bed bugs, fire ants, & cockroaches, wildlife control, humidi-seal, insulation & gutter protection.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6357 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
11%
3
3%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.7
Showing 176-200 of 357 reviews

Julia E.
09/2011
3.0
pest control
  + -1 more
I was very disappointed with them. Their cost was exorbitantly higher than the other two companies that came out. I didn’t feel like the guy that they brought out was educated at all in what he was telling me. He wasn’t a good sales guy and he wasn’t very informative at all. He came out. He was on time and he was nice as well as prompt. I really didn’t have a lot of interaction with him. I called him and we set it up.
Description of Work: I received an estimate from Terminix within the past six weeks for pest control.

Rating CategoryRating out of 5
professionalism
4.0
punctuality
5.0


Micki S.
07/2011
5.0
pest control
  + -1 more
They are always very prompt and they have my charge card so they automatically charge me once a year. I don’t have to worry about it and I’ll have the certificate of warranty from them when it is time to sell the house. I like the ease of hiring them. I only had to hire them once and now they just come once a year without me having to remind them. They always come when they say they will and they are prompt about sending the bill.
Description of Work: I have been using Terminix for pest control for 21 years. They spray the entire parameter of my house once a year and they guarantee that I will not have any insects on the inside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT L.
06/2011
5.0
pest control
  + -1 more
I was looking to go with them for termite prevention but I didn't do it. They are fine. I've had them in the past with the same problem. Their price was way too high this time. My past experience with them was much reasonable. Their service itself is great and I have no issues with that. I'm confident they could supply me a top rated service. I did not go back with the termite bonding problem again because of the cost.
Description of Work: Terminix gave me an estimate in March and they also did a pre inspection.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin K.
06/2011
4.0
pest control
  + -1 more
Their services are mediocre. We had some issues with things that they came out and serviced when we where not here and they did not perform the services that they had indicated on their work order. Even though I told them repeatedly about the termite problem, they did not do anything about that. Their price is competitive. I would use them again in the future till we find someone else.
Description of Work: I used Terminix for pest control. We have a quarterly plan with them. The last time I used them was last month. They do exterior and interior spraying as needed. They treat for pests only and not termites.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$70

Karen T.
06/2011
4.0
pest control
  + -1 more
They do a reasonable job. The quality is good. I will continue to use their services.
Description of Work: I use Terminix for general pest control. We have an annual contract with them and they come out quarterly.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

micki K.
06/2011
5.0
pest control
  + -1 more
I also have them spray for bugs both inside and outside the house. I like the office staff and all the people that have come out to do all the services. They are very nice and are never late. Sometimes, they even come out early but will call and let me know. I would use them again in the future.
Description of Work: I use Terminix for pest control. They checked the termite traps outside today.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Alex R.
05/2011
5.0
pest control
  + -1 more
They are pretty good, and the treatment is working. The first time we had them out we still had some problems, but they came right out and fixed the issue.
Description of Work: They came out for some pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

AMY H.
05/2011
5.0
pest control
  + -1 more
I have been using them for 10 years. I had initially called several companies in the area for both termite control and pest control and they were the friendliest and most responsive. They were able to answer all my questions and I did not have that experience with the local companies. They have usually been able to come out the same day whenever I have had a problem and called their service guy. I first thought that their prices were a bit steep but we are locked into an agreement and the prices haven't risen in 10 years and they look pretty good now. I have had a number of different service people from the company come out over the years. They had, at one point, sent someone who was new to the job, and he had set the canister down and it leaked on the furniture. I called the company and the service manager called me back and they were very quick to address the problems.
Description of Work: I use Terminix for pest control.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

MICHAEL A.
05/2011
5.0
pest control
  + -1 more
They come when I need them. That is very important to me. Their exterminating quality is very good. We have been with them for many years and will continue to use them.
Description of Work: I used Terminix for pest control and exterminating needs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donna T.
05/2011
5.0
pest control
  + -1 more
They treat the house for bugs. I assume that their pesticides are harmless to us or our pets. The price is reasonable. I would rate them highly and would use them again in the future.
Description of Work: I use Terminix every three months for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara W.
04/2011
5.0
pest control
  + -1 more
I've been very pleased with them. I have been with this company since 1979 and will continue to use them.
Description of Work: They spray the inside and outside around my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ELIZABETH A.
02/2011
5.0
pest control
  + -1 more
He is very responsive. He comes out once a month to check and to spray. We have a contract with him. He is very personable and very dependable. He always calls before he comes. If he sees any pests, he would get right after them. He has been with the company for years. We use him on an ongoing basis.
Description of Work: We use Terminix for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD AND BINNIE N.
12/2010
5.0
pest control
  + -1 more
They are a good company and they do what they say they are going to do. We like them.
Description of Work: Terminix came sometime this month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathy R.
11/2010
5.0
pest control
  + -1 more
Jason Allen was extremly helpful and professional. He performed a thorough inspection of the crawlspace and foundation to check for termite activity. As we live in a heavily wooded area, even though no termite activity was found, we chose to have Terminix install the termate bait system to prevent future damage. This also includes a warranty against future termite damage. The only downside was the cost (over $1200 with a $225 annual renewal), but this includes a warranty to replace any and all wood damage caused by termites in the future. So I guess it's understandable, considering some termite repairs can be over $5000.
Description of Work: Installed inground Termite Baiting System and house inspection to check for termite activity.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,218

BRIAN L.
08/2010
4.0
pest control, pressure washing
  + 0 more
Overall, their results are good. Give them a try.
Description of Work: I have used this company to power wash various area on the exterior of my residence. They did a good job even though they had to perform the work over three different appointments because they had overbooked the technician. This company has also perform pest control on my residence. We still see an occasional insect in the house; but I don't know that this is something that can be completely stopped. They do return for additional treatments, if necessary, at no additional cost.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

d W.
07/2010
4.0
pest control
  + -1 more
They are expensive, compared to some of the other bids I got. We went with somebody who had done previous work with us. We were double-checking to make sure the bids were in line.
Description of Work: They gave me a quote for dealing with termites.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOHN L.
05/2010
5.0
pest control
  + -1 more
Terminix has been my Pest Control provider for several years now. My current service person is Benton and he always comes on time or calls if he gets held up which is rare. They will return and retreat if necessary at no charge. Since using them, I have far fewer pest problems.
Description of Work: Quarterly pest control. Treated outside and inside.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

CAROLINE T.
04/2010
5.0
pest control, siding
  + 0 more
We have an annual contract with them. The same service technician comes out each time. He is a great person and does a good job. He keeps the termites away. He comes and does the job and I don?t have to worry about it. The price is reasonable too.
Description of Work: We use Terminix for pest control. Last spring they had repaired a piece of the siding at the bottom of the house. They had also carried out an inspection in that visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD AND BINNIE N.
03/2010
5.0
pest control
  + -1 more
I've used Terminix for eight years or more. I haven't seen any kind of roach or anything since we started using them. They are fine and their prices are probably competitive. They always come when they say they are coming.
Description of Work: I useTerminix three to four times a year for pest control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

HELENE B.
10/2009
5.0
pest control
  + -1 more
They are very good. They come promptly when you have a bee or a spider problem that needs to be taken care of. They will come anytime you call them. They call to let you know that the service is due, and make an appointment, and usually show up promptly at the appointed time. We pay $285 a quarter for the pest control and $532 a year for the termites. I would say that that is a good price but since I?ve not used anybody else, I don?t know how that price would compare.
Description of Work: We have been using Terminix - Gastonia for about 20 years now, and we have a yearly agreement with them. They spray both interior and exterior, and also work on termites. A month ago, they came and took out a nest of yellow jackets.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Brent L.
10/2009
4.0
pest control
  + -1 more
We weren?t really happy with the service that we got, but the really good thing is that the service provider didn?t get the rugs out. They were pretty responsive, on time, and very cordial. We will use them again if we can get a guarantee that their service is going to be exactly what we expect.
Description of Work: We used Terminex Service Inc for pest control.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$80

Sally W.
10/2009
5.0
pest control
  + -1 more
They are okay. We have been using them for the past 19 years. They come out regularly. They have always had good employees. However, a young man whom we liked very much recently left the company. He used to do thorough job for us. We could call him immediately, if we had any problems with ants. There is another guy, who has been servicing us for a long time, and he is still with the company. They are a good company. They have been around for a long time and we like them. We don?t know about the prices of the other companies, as we?ve never used anybody else.
Description of Work: We use Terminex Service for pest control. They spray the house for bugs. They inspect for insects and termites. They came out last, three months ago. They will come out again, shortly.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Evelyn G.
10/2009
5.0
pest control
  + -1 more
They are very prompt. They always come out right on time. I like that they call before they come out so that I do not have to wait all day for them to come out. I do not know how to price compares, however I suppose that it is good for what they do.
Description of Work: Terminix comes out to do my pest control and exterminating. I have a service contract with Terminix.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

LIZ R.
10/2009
5.0
pest control
  + -1 more
They call before they come and I always get the same technician. I like what she comes and does.
Description of Work: I have been using Terminix for about six and a half years. They come regularly and they spray inside and out.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

FLORENCE M R.
10/2009
5.0
pest control
  + -1 more
I think they are excellent and I am very satisfied with them. The gentleman that calls on me is friendly but very professional. He does his job and he is very prompt.
Description of Work: I use Terminix for pest control. They do bug-related work whereby they come and spray around the house and the yard. They also do a quarterly check for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

513 E Hebron St, Charlotte, NC 28273

http://TrustTerminix.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Home inspection,
Landscaping,
Insulation,
Doors,
Interior Painting,
Animal Removal,
Tablepads,
Pressure Washing,
Siding,
Plumbing,
Drywall

FAQ

Terminix - Charlotte -Termite & Pest Control is currently rated 4.6 overall out of 5.

Sunday: 7:00 AM - 9:00 PM

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 9:00 PM

Terminix - Charlotte -Termite & Pest Control accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Terminix - Charlotte -Termite & Pest Control offers free project estimates.
No, Terminix - Charlotte -Termite & Pest Control does not offer eco-friendly accreditations.
No, Terminix - Charlotte -Termite & Pest Control does not offer a senior discount.
No, Terminix - Charlotte -Termite & Pest Control does not offer emergency services.
Yes, Terminix - Charlotte -Termite & Pest Control offers warranties.
Terminix - Charlotte -Termite & Pest Control offers the following services: Pest control & exterminating – mosquitos, rodents, bed bugs, fire ants, & cockroaches, wildlife control, humidi-seal, insulation & gutter protection.

Contact information

513 E Hebron St, Charlotte, NC 28273

http://TrustTerminix.com

Service hours

Sunday:
7:00 AM - 9:00 PM
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 9:00 PM