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Sue's Cleaner

House Cleaning, Floor Cleaning and Waxing

About us

Owner-operated. No subs. Cost is determined by the job. No travel charges. May contact through email.

Business highlights

22 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning & office cleaning.

Services we don't offer

Outside windows.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.835 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
3%
2
9%
1
0%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-35 of 35 reviews

john C.
02/2013
2.0
house cleaning
  + -1 more
see above
Description of Work: I called her; she was suppose to come by a couple of days later, at 1 on Sunday I believe, to give me an 'estimate' and she never showed up or called.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Melissa A.
08/2009
5.0
house cleaning
  + -1 more
Great!
Description of Work: Sue has been cleaning our home for several weeks now and we are very pleased. She is extremely professional and dependable and we are very happy to have found her!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Katie G.
01/2008
3.0
house cleaning
  + -1 more
Sue returned my call promptly, and gave me an estimate on what the job would cost within a couple of days; $85 for 1600 sf, with $20-$30 more for the first cleaning. Sue came when she said she would, and the house smelled great when I got home, but there were several little things that I was dissatisfied about; the shower in the master bath had remnants from the Magic Sponge still left lying around on the floor and the vanity and mirror had not been wiped on top or around its edges. The place where the tile meets the wall in the guest bath had not been wiped down either. It was also obvious that the floors underneath the furniture in the bedrooms had not been swept or mopped and there were still dust bunnies in the corners down there. When I mentioned these things to Sue, she apologized and said I could just send her $85. I offered to give it another shot and asked if she could come back before I had guests over the holidays. She said she'd call me after Christmas, but never did.
Description of Work: Sue was hired to do regular cleaning of our house. I'm more disappointed that she never called me back about the second cleaning, because I felt that after expressing the few things that I was unhappy about from the first cleaning that she'd be able to easily address them the next time she came.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$85

Bryan D.
12/2007
5.0
house cleaning
  + -1 more
Since my wife and I work now, sue has come to help us at a crucial time. Our house is much cleaner and organized because of Sue.
Description of Work: Bathrooms, floors, carpets cleaned, dusting, dishes, bed's made, pickup/organize, other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Julia G.
11/2007
5.0
house cleaning
  + -1 more
Sue is the greatest! I am really picky about how clean my house is, and I have had no complaints with Sue. I had another company come in and do a deep clean before I met Sue, and even with 3 people working, they could not equal what Sue does by herself for a regular cleaning. I feel very lucky to know Sue, she is honest, dependable and very personable. I can't wait until the next time she cleans for me!
Description of Work: Sue cleans my whole house (around 3000 sq ft). Unfortunately, I cannot afford to have her on a regular basis, but she lets me call her for special occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Linda J.
10/2007
5.0
house cleaning
  + -1 more
Sue is such a great person, friendly, honest, dependable and the best house keeper I have ever had. She cleans my home as I would do it. I am quite picky about my house and I have never had to remind Sue of anything in the over 8 months she has been cleaning my house! I highly recommend her and feel very fortunate to have found her.
Description of Work: Sue is wonderful!! She cleans my home from top to bottom on a weekly basis.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

SHAWNA W.
08/2007
5.0
house cleaning
  + -1 more
Sue s quality of work is exceptional. She conducts business in a professional manner. I have found Sue's work to be far superior to the "Merry Maids" standard. She is always on time while going beyond to accommodate any changes in our schedule. My house is in good hands with Sue.
Description of Work: Provides bi-monthly cleaning for two story house including kitchen, bathroom(s), living room, family room and bedrooms. Quality of work is excellent - she even mops the floors by hand.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

NIKOLE H.
08/2007
5.0
house cleaning
  + -1 more
Sue has been coming to clean for us for about 2 months now. She is wonderful! She is very reliable and does a thorough job. We always love coming home from work on the days that she has cleaned, because the house looks and smells wonderful! We don't have any concerns about her being in our house when we are not there. We consider ourselves lucky to have found her! We wish we had found her years ago!
Description of Work: Sue comes every other week. She cleans and organizes each room, vacuums, washes all wood and laminate floors, cleans the bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Rachael Z.
02/2007
5.0
house cleaning
  + -1 more
Sue has cleaned twice-monthly for me for a little over 2 years. I find that she always does a great job and is eager to do more or special projects when I ask. She is very responsive, hardworking, personable, and reliable. Also, and I find this very important--I feel she is very honest and trustworthy, so I do not have to worry about my privacy or my possessions. I recommend her highly!
Description of Work: Twice-monthly general housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

SUSAN S.
11/2006
5.0
house cleaning
  + -1 more
She is prompt and courteous. She always lets me know well in advance if she needs to change our scheduled appointment. She does a wonderful job. Our hardwood floors have never looked better! Occasionally, she may miss an area, but she is very responsive to specific requests. She has been cleaning for me for almost a year now, and was a lifesaver during my pregnancy and first few months of my child's life!
Description of Work: General cleaning of 4 bedroom/ 4.5 bath home. She regularly dusts, mops, and vacuums. The bathrooms are scrubbed. She does not dust the windows/shutters except during a deep clean. She is not responsible for changing linens or doing dishes.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85
    • 1
    • 2(current)

Contact information

9232 Ligon Ct, Charlotte, NC 28213


Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing

FAQ

Sue's Cleaner is currently rated 4.8 overall out of 5.

Sunday: 9:00 AM - 3:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

Sue's Cleaner accepts the following forms of payment: Check
Yes, Sue's Cleaner offers free project estimates.
Yes, Sue's Cleaner offers eco-friendly accreditations.
Yes, Sue's Cleaner offers a 10% senior discount.
Yes, Sue's Cleaner offers emergency services.
Yes, Sue's Cleaner offers warranties.
Sue's Cleaner offers the following services: Housecleaning & office cleaning.
Outside windows.

Contact information

9232 Ligon Ct, Charlotte, NC 28213


Service hours

Sunday:
9:00 AM - 3:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM