Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Carpet cleaning, tile & grout cleaning, furniture cleaning, leather cleaning, area rugs, autos, boats & rvs, water damage restoration, air duct cleaning, hardwood floor, flooring sales & installation, hardwood floor cleaning, natural stone cleaning.
I normally use them twice a year. I think they do a good job for the money. They are consistent, they are dependable, and they show up when they are supposed to.
Description of Work: Stanley Steemer cleaned my carpet. They just did the living room and the hallway.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Liz G.
11/2011
5.0
carpet cleaners
 + -1 more
They arrived on time, went to work , and of course tried to sell me more services. They did a good job and left.
Description of Work: Cleaned and guarded carpets.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Ken H.
10/2011
5.0
carpet cleaners
 + -1 more
They arrived on time and got right to work. They were very professional and completed the work in a timely manner. We were completely satisfied with the cleaning they did.
Description of Work: We had carpets cleaned in 3 rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Yang C.
10/2011
5.0
carpet cleaners
 + -1 more
The guys arrived on time. They were courteous and did a very good job cleaning the carpet. They didn't try to sell me more services than I requested. The whole process was painless. This was the second time I used their service and will definitely use again.
Description of Work: carpet cleaning for an entire townhouse
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Nancy M.
09/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Timely arrival. Explanation of how they would proceed and opportunity to add additional services at discount if desired. Worked very hard with great results. Exceptionally pleased.
Description of Work: All Carpets (very dirty) and one recliner chair steam cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$279
Bill S.
09/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Wonderful experience. Can't speak highly enough about SS. This crew, in particular was outstanding and professional. They were here close to 5 hours and were happy to be here doing the job that I paid for them to do. They seemed to enjoy their job (a rarity these days) and cleaned every square inch thoroughly. We have a large dog and two young boys, so they had their work cut out for them and they aced it all. The took so much care to make sure my cushions were lined up to dry properly, put a special paper down and between them to allow them to dry completely. They did not miss a beat. I only wish more companies had the kind of customer service that SS does. It's nice to see a company that has been around a long time, keeping up with the times and raising the bar, so to speak, when it comes to customer service. Thank you, thank you!
Description of Work: A+ for Stanely Steemer for a second year in a row! I had SS come out to clean all of our carpets which included 4 bedrooms, hallway, two sets of stairs, landing and a large area carpet (all of which are 9 yrs old) and almost all of our upholstered furniture (including gliders/rockers, sectional, chairs, etc). Kudos to Joshua Husinger and Brad Stoudenmier! They were the most courteous, professional, polite and thorough crew I've ever encountered. They clenaed the carpets in every nook and cranny and they met my "Type A" OCD carpet cleaning needs! The were happy to do the job and did not rush. They literally, 'whisteled while they worked'! I will recommend SS to all of my friends and neighbors and will be calling them again next year. Their Customer Service is stellar and the actual cleaning is as comprehensive as, I think, it can get. We've used other companies in the past and they were lousy compared to SS.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$613.4
Mary R.
08/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
Carpets looked and smelled so much better when they were done (removed pet stains/smell), and they pulled a ton of junk out of the sofa and chair upholstery - we were really pleasantly surprised with how much brighter and cleaner the fabrics were after cleaning. really happy with the quality of work. The guys were also exactly on time and very polite. We would hire them again and would recommend using them.
Description of Work: steam cleaned carpets in 2 rooms, also steam cleaned a sofa and lazy boy recliner (and upsold us on fabric protection while they were here).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Lois G.
07/2011
5.0
carpet cleaners
 + -1 more
Two men showed up at the house, very professional and got the job done. My husband and I had already moved furniture out of the way because we weren't sure if they would. Workers listened well and focused on a couple stains that I mentioned, and were able to remove most, if not all of the stain.
Description of Work: 2 rooms and 1 hallway steam cleaned. .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Phyllis N.
07/2011
4.0
carpet cleaners
 + -1 more
They are excellent. I think the quality of their work was really good. I compared it to a past service from another company and they were very good. They charge by the room, but I had about a room and a half. The quality of the work was excellent, it looked very fresh and new. My original expectation was the $99 special, but I ended up having a little more area to do.
Description of Work: Stanley Steemer has done carpet cleaning for me. They come out around once a year.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Howard S.
03/2011
5.0
carpet cleaners
 + -1 more
They did a good job. The technician is very knowledgeable. I was pleased with what they do. There was a technician and a cleaner when they came to do the work. They both were good. They were courteous. They had one spot where it was difficult cleaning. They were not able to clean it, but it wasn't their fault.
Description of Work: I used the services of Stanley Steemer Carpet Cleaner for putting carpet on our rooms. I last used them about a month ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Joel T.
03/2011
5.0
carpet cleaners
 + -1 more
Overall the work went fine. I didn’t have any problems. There was nothing negative. They did what they were supposed to do. I have no complaints. I would use them again based on my experience. I would use their services again in the future.
Description of Work: I used Stanley Steemer Carpet Cleaner for carpet cleaning in my rental house. I last used their services a year and a half ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330
CRAIG C.
02/2011
5.0
carpet cleaners
 + -1 more
We have a large master bathroom and instead of traditional mats, we use pieces of carpet on the floor (three 2x3 mats and a runner). When the bathroom was getting remodeled, we needed to get the carpets cleaned. We rolled them up, drove them down to Stanley Steamer and they took them right off our hands. While we filled out some paperwork, they took the measurements and got us the estimate. Less than $25 for cleaning and disinfecting and it would be ready in 24 hours. Excellent. Everything was done as promised and at cost. Great experience.
Description of Work: Cleaning four 'mat' sized carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$25
John M.
02/2011
5.0
carpet cleaners
 + -1 more
I called the office and they answered my questions on services and prices. We set up an appointment time window - 2:00PM to 4:00 PM. TJ and Bradley showed up at 2:00PM. I showed them the areas to be cleaned and asked them to be careful as all of the walls had just been recently painted. They said no problem. They explained the drying time and what not to do in the near term. They were very professional, efficient, and did a good job. The carpets looked great.
Description of Work: I had the carpets cleaned in three rooms and a hallway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Frank T.
01/2011
5.0
carpet cleaners, upholstery cleaning
 + 0 more
They were fantastic. They were friendly and did a better job than even I expected them to do. I had 3 cats and when we moved into the new house, they were upset and went around and sprayed my furniture and the carpet in certain places with urine. I don't remember how much I spent, but it was a fair price. It was probably in the range of $125.00. It wasn't super expensive. I thought it was very reasonable. They were here for maybe a couple of hours. They were very friendly when they interacted. They walked me around and made sure I was happy with what they had done and that I had gotten everything I had wanted them to do before they left. The price was excellent for all they did. I was thinking about calling them again soon.
Description of Work: Stanley Steemer Carpet Cleaner came in and cleaned my upholstery completely and they cleaned my rug and my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
James H.
12/2010
5.0
carpet cleaners
 + -1 more
Cleaned entire downstairs and stairway carpeting of 2600 square foot house. Spencer was the technician --- he was great: prompt, upfront and courteous. Good Job. thanks!!
Description of Work: Cleaned entire downstairs and stairway carpeting of 2600 square foot house. Spencer was the technician --- he was great: prompt, upfront and courteous. Good Job. thanks!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Olaf H.
12/2010
5.0
ceramic tile
 + -1 more
I selected Stanley Steemer because of their rather good ratings even if they quoted us higher than others. Our kitchen tile floor had very dirty grout lines that haven't been professionally cleaned in years. They restored the grout color from a greasy, very dark grey closer to the original light sand color. In some areas one can see that it is still a bit darker than brand new but it is a huge improvement. They also applied sealer. We'll have them come back to do the bathroom floor as well. My wife mentioned something about a grout stain that they had offered but she didn't choose at the time. We'll try that in the bathroom next.
Description of Work: Stanley Steemer cleaned our light colored ceramic tile kitchen / breakfast room / hall way floor that had very dark and greasy grout lines w/o any sealer left on them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
gary Y.
12/2010
5.0
carpet cleaners
 + -1 more
Stanely Steamer quoted a price and honored it. They arrived on time, were efficient, professional and left us very satisfied with the work done!
Description of Work: Stanely Steamer cleaned all the carpet in the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
STEPHEN L.
12/2010
5.0
carpet cleaners
 + -1 more
Fantastic !!!!!!!!!!!!!!!!!!!!!!!!!
Description of Work: Best company so far, If all company's ran as smooth we wouldnt need Andieslist, they were on time did everything to perfection and left 2 hours later. Best experience with a service company in a long time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROL R.
10/2010
5.0
carpet cleaners
 + -1 more
Very well. They respond quickly and were willing to stay to clean additional areas. The only thing I do not like is the "upsell" efforts, but if you can be clear that you do not wish to buy other products or services and are prepared to draw the line, they will respect your wishes.
Description of Work: Carpet cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
ROB M.
09/2010
4.0
carpet cleaners
 + -1 more
The team (2 men) came on time, worked quickly and thoroughly, were very pleasant to deal with and very professional. Provided additional information on services and other tips. Very good overall experience.
Description of Work: Cleaned carpet in 3 rooms and hallway. Carpet was soiled from pets and use.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Heidi A.
09/2010
5.0
carpet cleaners
 + -1 more
Appt made online which gave a price quote as well which is very convenient. They came at the start of the time range, did the job quickly and very well and were very professional. Will use them again.
Description of Work: Cleaned living room, hallway and stairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
MRS JOYCE M.
08/2010
5.0
carpet cleaners
 + -1 more
If Angie's List had a rating higher than an A, I would give it to them. I went with them because my daughter had used them. The price was reasonable. I've had three other companies clean my carpets and this company is the only one that I would consider referring to someone. Two workers arrived and I was here the whole time they did the carpets. These workers were very professional and trustworthy. After they left, my carpets looked brand new. My carpets were not sopping wet and they moved things off the floor that I wasn't able to move. I would not hesitate to have them come again.
Description of Work: Carpet cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra F.
08/2010
4.0
carpet cleaners
 + -1 more
I delivered the 2 rugs to Stanley Steemer's plant on Cross Beam Dr. about 3 weeks ago (in order to save the cost of the company picking them up from my home). It was over 20miles, but I had business in the area, so was only another 5miles or so to their plant. I returned about 10days later to pick them up from S. Steemer, got them home and found they had not been cleaned. I called them, spoke to George (owner or manager) and, without hesitation, he set up appointment for his technician to come to my house to reclean the rugs. The tech. did not show up as scheduled, so I called and found there had been an communication error in the location of the rugs, so he rescheduled for Tues. Aug.3. The technician, Bryan, was very good, cheerful and efficient. He helped me hang one of the rugs on the fence to beat out the dirt imbedded in it then had the rugs vaccuumed and cleaned in about an hour. It was apparent to me that the rugs had been "missed" while in the plant and the first scheduled tech. error was understandable. (It was a comedy of errors!) But George was intent on getting the job completed to my satisfaction, and called later that day to inquire whether that had been done. So I believe the professional attitude shown by both George and Bryan was admirable. And the rugs look SO much better!
Description of Work: Cleaned two wool area rugs.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$80
Gregory C.
07/2010
5.0
carpet cleaners
 + -1 more
fantastic. Arrived on time, very professional with set up. Whole place was recently painted and they were very careful with the walls and trim to keep it looking nice and clean. Very satisfied!
Description of Work: steam clean, deodorize carpets in master bedroom, guest bedroom, hall and two staircases
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Vallee B.
07/2010
5.0
carpet cleaners
 + -1 more
Very well. They were professional and effecient. I would use again.
Description of Work: Cleaned carpets for home prior to move-in
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Marble and Granite,
Air Duct Cleaning
FAQ
Stanley Steemer is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:30 PM
Tuesday: 7:00 AM - 6:30 PM
Wednesday: 7:00 AM - 6:30 PM
Thursday: 7:00 AM - 6:30 PM
Friday: 7:00 AM - 6:30 PM
Saturday: 7:00 AM - 5:00 PM
Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture cleaning, leather cleaning, area rugs, autos, boats & rvs, water damage restoration, air duct cleaning, hardwood floor, flooring sales & installation, hardwood floor cleaning, natural stone cleaning.