Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Ceramic Tile,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services. For more information, visit www.stanleysteemer.com.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture cleaning, leather cleaning, area rugs, autos, boats & rvs, water damage restoration, air duct cleaning, hardwood floor, flooring sales & installation, hardwood floor cleaning, natural stone cleaning.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7181 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
4%
2
1%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 181 reviews

LOUIS B.
08/2008
5.0
carpet cleaners
  + -1 more
Crew arrived on time, completed the work swiftly, was very courteous, and did a thorough job throughout the house.
Description of Work: Cleaned and treated carpeting in living room, dining room, master bedroom, office/loft, two guest bedrooms and one set of stairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

michelle D.
08/2008
5.0
carpet cleaners
  + -1 more
I have used them several times and they always do a great job. They are professional, punctual and work quickly. They may be a little pricey but I have never been disappointed with them.
Description of Work: They cleaned five rooms of carpet and moved all the furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

DEBORAH W.
08/2008
5.0
carpet cleaners
  + -1 more
They were right on time, courteous, moved the furniture, did a great job of cleaning the carpet, got several stains out.
Description of Work: Cleaned and deodorized 6 rooms, stairs, hall and landing. I also bought spot stain remover.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

JANET R.
07/2008
5.0
upholstery cleaning
  + -1 more
It was a great experience, they were reasonably priced, they showed up when they said they would, and they did an excellent job.
Description of Work: They came in and cleaned my furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$391

Lee K.
07/2008
5.0
carpet cleaners
  + -1 more
I couldn't ask for a better job than what they do. They are always right on time and the workers are professional. They are dressed clean and I am always pleased with my carpets when they are finished.
Description of Work: They cleaned the caprpet in the family room and on the stairs. They also applied scotch guard and moved furniture around to get to all areas of the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

CHARLES S.
07/2008
4.0
carpet cleaners
  + -1 more
I had my kids leave but I stayed to watch, to make sure they did the job right.
Description of Work: The carpets were cleaned throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$380

JOANN R.
07/2008
5.0
carpet cleaners
  + -1 more
They are excellent. They do a good job and I would definitely hire them again. They do a good job cleaning up after themselves. The gentleman is also really friendly.
Description of Work: They came in and cleaned and scotch-guarded my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LISSA AND DAVID T.
06/2008
4.0
carpet cleaners
  + -1 more
They arrived on time. They removed pet stains. They were professional. We are always happy with the results. They got all the stains out. The carpets look like new. They were polite.
Description of Work: They cleaned all the carpets except the living room, bedrooms, and the dining room.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

DEBRA N.
03/2008
3.0
carpet cleaners
  + -1 more
I'm not sure if I would hire them again. There was really no problem but they did miss a spot.
Description of Work: They cleaned 3 to 4 rooms of carpet.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

MONICA S.
02/2008
5.0
carpet cleaners
  + -1 more
They arrived within the specified window (9am to noon) and did a good job. They tried aggressively to sell additional products and services.
Description of Work: Cleaned and Scotch-guarded the carpets in the whole house (3 bedrooms, 2 halls, living/dining room).

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LYNNE S.
12/2007
5.0
carpet cleaners
  + -1 more
They were here on time at 8 in the morning, and did a good job. Very professional. We had called other companies on the list and nobody called us back, one of which had 321 responses!
Description of Work: General carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

KAREN M.
11/2007
5.0
carpet cleaners
  + -1 more
They were a little high priced but they did do a good job.
Description of Work: They came and efficiently cleaned my apartment's carpet. They did a very good job on the 3 rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$108

DARLENE B.
07/2007
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They scheduled the work the same week that I called. They came exactly on schedule and were finished in one hour. Everyone was very nice.
Description of Work: They cleaned 3 areas and one chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

COURTNEY L.
07/2007
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
They were very fast and professional. Both rooms look great. Will have them back later to clean a sectional couch.
Description of Work: Stanley Steemer cleaned a den with shag carpet and cleaned the tile/grout in my kitchen.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

PAOLA S.
06/2007
5.0
carpet cleaners
  + -1 more
Stanley Steamer is affordable when they run specials and put coupons out. Otherwise I think they can be up there in cost. They do an excellent job though. They removed spots I did not think they would be able to get out. My carpets also had a good smell to them after they were here. My entire house kind of smelled new and clean. I very much like this company and I will use them again if they run another good special like that.
Description of Work: Stanley Steamer cleaned three rooms within my 2300 square foot house. I used a coupon because they were offering a three room special at the time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

JAYME S.
04/2007
4.0
carpet cleaners
  + -1 more
Stanley Steamer forgot to clean in my closet hallway. They had to come back a second time to do that. I probably would not use them again because they forgot about that area. I will say their services were good otherwise and my carpets were cleaned to my expectation level.
Description of Work: Stanley Steamer cleaned seven rooms and a hallway in my 3400 square foot home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$250

Response from Stanley Steemer
STANLEY STEEMER REGRETS THAT THE CREWS MISSED THE HALLWAY CLOSET THE FIRST TIME. STANLEY STEEMER STRIVES TO DELIVER GREAT CUSTOMER SERVICE. IF THERE IS A CONCERN, WE WILL RESPOND AND RESOLVE THE CONCERN IMMEDIATELY.

Len W.
03/2007
5.0
carpet cleaners
  + -1 more
They did an excellent job and were very professional. They were responsive, and aimed to please and satisfy.
Description of Work: They cleaned the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

KAREN M.
02/2007
1.0
carpet cleaners
  + -1 more
We had to meet them at this rental condo. They called at 12:00 and said they were on their way. We were there in 10 minutes and waited. At 12:40, I called them again and was told they were five minutes out. At 1:00 they still had not arrived and I called again. I was told they were on their way and would be there soon. I expressed my dissatisfaction, and was told that they should be there at any minute. At that point, I canceled the appointment and will NEVER use this company again.
Description of Work: They were to clean three areas of carpeting.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$112

TIM F.
01/2007
5.0
carpet cleaners
  + -1 more
They did a very good job. They were punctual and completed the work in just a few hours. The carpets were in bad shape and had numerous stains. Stanley removed the stains and we were very pleased with the results
Description of Work: Stanley Steemer cleaned the carpet in the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

08/2006
5.0
carpet cleaners
  + -1 more
THEY GAVE US A REASONABLE PRICE ON OUR CARPET CLEANING. THEY LOOKED OVER THE CARPET BEFORE THEY GOT STARTED AND MADE SURE TO ASK IF THERE WAS ANYTHING SPECIAL ABOUT THE CARPETS THEY SHOULD KNOW. THEY GOT THE JOB DONE IN A VERY SHORT AMOUNT OF TIME.
Description of Work: THEY CLEANED THE CARPET IN TWO HALLWAYS IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Sharon D.
06/2006
5.0
carpet cleaners
  + -1 more
They did a phenomenal job, they were very professional and thorough.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291

NANCY S.
02/2006
5.0
flooring contractor
  + -1 more
They arrived on time and performed the work with professionalism. The tile floors looked new.
Description of Work: Cleaned and colored sealed 3 bathroom tile floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

DEBORAH S.
12/2005
5.0
carpet cleaners
  + -1 more
They did a good job on everything except the living room. When I called, they were VERY nice and will be coming back on Monday to re-do that room. It is refreshing to get that kind of response from a complaint! : )
Description of Work: Cleaned 3 rooms of carpet, hall, and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

HOLLY H.
09/2005
5.0
carpet cleaners, upholstery cleaning
  + 0 more
TIMELY, FRIENDLY, AND COURTEOUS. TRUE PROFESSIONALS.
Description of Work: CLEANED AREA RUG, CARPET IN FAMILY ROOM, CARPET UP STAIRCASE, AND ONE CHAIR/OTTOMAN. I ALSO HAD THE CARPETS STAIN PROTECTED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

MATT M.
09/2005
4.0
carpet cleaners
  + -1 more
OUR NEIGHBOR LET THEM IN AND THEY CALLED US SO WE COULD TALK ABOUT THE STAIN. THEY CALLED US WHEN THEY WERE DONE AND COULDN'T FIX THE STAIN. THEY GAVE US SOME SUGGESTIONS. THEY WERE QUICK AND EFFICIENT AND DID THE WORK WITHOUT US BEING HERE. WE GAVE THEM OUR CREDIT CARD INFO OVER THE PHONE.
Description of Work: WE NEEDED FOUR ROOMS PLUS A HALLWAY CLEANED TO CLEAN UP AFTER A REMODELING PROJECT. WE HAD A RED STAIN ON ONE RUG THAT WE ASKED THEM TO DO WHATEVER TO GET IT UP.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Contact information

1519 Cross Beam Dr, Charlotte, NC 28217

www.stanleysteemer.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
7:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstering - Boat & Auto,
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation,
Marble and Granite,
Air Duct Cleaning

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:30 PM

Tuesday: 7:00 AM - 6:30 PM

Wednesday: 7:00 AM - 6:30 PM

Thursday: 7:00 AM - 6:30 PM

Friday: 7:00 AM - 6:30 PM

Saturday: 7:00 AM - 5:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
Yes, Stanley Steemer offers eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture cleaning, leather cleaning, area rugs, autos, boats & rvs, water damage restoration, air duct cleaning, hardwood floor, flooring sales & installation, hardwood floor cleaning, natural stone cleaning.

Contact information

1519 Cross Beam Dr, Charlotte, NC 28217

www.stanleysteemer.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:30 PM
Tuesday:
7:00 AM - 6:30 PM
Wednesday:
7:00 AM - 6:30 PM
Thursday:
7:00 AM - 6:30 PM
Friday:
7:00 AM - 6:30 PM
Saturday:
7:00 AM - 5:00 PM