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Spotless Cleaning Service of Lake Norman

House Cleaning, Floor Cleaning and Waxing, Blind Cleaning

About us

We are a family owned business, in operation since 2006, servicing both residential and commercial clients. We take pride in our customer's satisfaction and we offer a variety of services that will keep your home or office looking spotless! We have been on Angie’s List since 2014 and have won the Super Service Award in 2016 and 2017. The owner, Andrea, is originally from Brazil and has been living in the Lake Norman area since 2001. She went to school for International Business while still living in Brazil. After asking different cleaning companies to clean her house, and not being satisfied with the way the job was done, she decided to open her own cleaning business. She has very high expectations for her staff and her top priority making sure her clients are getting an outstanding service. Our services are customized to each client. Our staff uses environmentally friendly products by request, and HEPA vacuums. We are licensed, bonded, insured and always ready to provide an excellent job. Our business is in Mooresville, but we do have a large service area including, but not limited to: For Lake Norman - Mooresville, Huntersville, Denver, Cornelius and Davidson. For Charlotte - Myers Park, South Park, Ballantyne, Waxhaw and Providence. Save 20% on your first cleaning when you mention you found us on Angie's List!

Business highlights

19 years of trusted experience

Services we offer

RESIDENTIAL & COMMERCIAL SERVICES INCLUDE, BUT NOT LIMITED TO: Detailed cleaning for houses, vacation properties, apartments, condos, and foreclosures, laundry services, move in / move out cleanings, new construction, patio, deck, porch, and holiday decorating, real estate open house/closing/showing cleanings, offices, buildings, main areas, break rooms, and restrooms, call centers, schools and daycares, and show rooms

Services we don't offer

Give us a call today to discuss your cleaning needs!

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.849 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
4%
3
4%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 26-49 of 49 reviews

Pam L.
04/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Great. Excellent
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Spotless Cleaning Service of Lake Norman
Thank you for taking the time to write a review. We are glad to know that our team did an excellent.

Jeanne C.
11/2017
5.0
house cleaning
  + -1 more
Excellent 🤗
Description of Work: Full house clean: 2,700 sf, 4 bed, 3 bath... This company cleans my home each month and everytime have delivered exactly what was promised. The girls will ask me to check on their work before they leave but after the first time they cleaned, I don’t need to as everything is perfect.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Service of Lake Norman
Hi [Member Name Removed]! Thank you for taking the time to write a review. We are glad to know that you are happy with our cleaning service and we hope to have the pleasure of doing business with you for many years to come. Thank you again, Andrea

Greg B.
05/2017
5.0
house cleaning
  + -1 more
Excellent job -very thorough!
Description of Work: whole house spring cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Spotless Cleaning Service of Lake Norman
Hi [Member Name Removed]! Thank you so much for taking the time for leaving a review. I'm so glad you are satisfied with our service. We look forward to serve you again in the future. Thank you again!

Maria C.
10/2016
5.0
house cleaning
  + -1 more
We have been using Spotless for over 2 years and am very satisfied with their service. Andrea, the owner personally trains and oversees her cleaning crews. She is always responsive if there are any concerns.
Description of Work: General biweekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Spotless Cleaning Service of Lake Norman
Hi [Member Name Removed]! Thanks for leaving a review. I'm happy to hearing that you are satisfied with the quality of work Spotless Cleaning Service of Lake Norman is providing you. It's my pleasure to serve you and make sure that you are getting the outstanding cleaning service that you deserve. Sincerely, Andrea

Sonnie H.
10/2016
5.0
house cleaning
  + -1 more
I am never disappointed with the work they do. My home and business are always extremely well cleaned from top to bottom. They are very reliable and always show up during the scheduled time. I went through two different cleaning services before finding Spotless, and I can definitely say they have been the best so far.
Description of Work: Andrea and her team at Spotless Cleaning have been cleaning my home and business properties since 2013.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Spotless Cleaning Service of Lake Norman
Hi [Member Name Removed]! Thanks for leaving a review. I'm happy you found Spotless Cleaning Service of Lake Norman after trying a couple different services in the area. It has been a pleasure helping you and your family with your house and office cleaning needs. Our goal is to provide our clients the best residential and commercial cleaning service in Charlotte and surrounding areas, and I'm glad to hearing that we are achieving our goals. Sincerely, Andrea

Kim G.
10/2016
5.0
house cleaning
  + -1 more
I have been using this cleaning service for three years. They are by far the best cleaning service in the area. I tried several before I found Spotless Cleaning. The owner Andrea is fantastic and easy to work with. I can ask for a whole house cleaning or customize which rooms I would like cleaned. There is no required contract so I can just call her when I want to set up a cleaning. I have called several times in a panic needing a last minute cleaning because of unexpected guests and Andrea has always been able to accommodate me. They send out two cleaning ladies so the job is done efficiently. I have never had a cleaning service provide this level of cleaning. Everything is done so professionally right down to the fancy folded hand towels. I have referred this company to many clients and would highly recommend Spotless Cleaning to anyone looking for an exceptional cleaning service in the Lake Norman Area!
Description of Work: Cleaned kitchen, office, great room and 1/2 bath downstairs. Master bedroom/bath and additional full bath upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Spotless Cleaning Service of Lake Norman
Hi [Member Name Removed]! Thanks for leaving a review. I'm so glad you found Spotless Cleaning Service of Lake Norman. It's our pleasure to be able to help you any time you need us. Our number one goal is your satisfaction, and we are happy to know that every time we clean your home we have been delivering the personal and professional service that you deserve. Thank you so much for referring our cleaning company to many of your clients! We hope to have the pleasure of doing business with you for many years to come! Sincerely, Andrea

Kathy A M.
10/2016
5.0
house cleaning
  + -1 more
I found Spotless Cleaning on the internet along with several other cleaning services. Spotless was very prompt in contacting me and making an appointment to come look at our house. I am very particular about how my house is cleaned and Andrea was very patient and attentive to everything I specified. The first cleaning was a 'deep clean' and three women were here for the whole day. They did a remarkable job and took the initiative to ask me questions if they weren't sure about something. Andrea followed up after the cleaning to be sure I was satisfied and see how they could 'fine tune' my clean. I have found their service to be very professional. The two women who clean for me know what I want and are flexible if something doesn't work out. For example: trying a new product on the tile floors when something I provided was not cleaning well. I am very satisfied with the quality of work Spotless is providing and hope we will have a very long relationship.
Description of Work: They provide bi-weekly cleaning for us.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Spotless Cleaning Service of Lake Norman
Hi [Member Name Removed]! Thanks for leaving a review. I am happy to hear that you are very satisfied with the quality of work Spotless Cleaning Service of Lake Norman is providing you. It's my pleasure working with you and to make sure that we are delivering the service that you need and deserve. Sincerely, Andrea

Ronda H.
10/2015
5.0
house cleaning
  + -1 more
Owner provides excellent customer service and communication. Team members are so pleasant and polite.
Description of Work: Initial deep cleaning and then a Biweekly cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Service of Lake Norman
Thank you [member name removed]! It has been a pleasure to provide service for you.

Theresa P.
07/2015
5.0
house cleaning
  + -1 more
They were punctual and did a good job cleaning. They will be cleaning our house on a weekly basis. Please do not show my address in this review.
Description of Work: Deep clean kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Spotless Cleaning Service of Lake Norman
Thank you [Removed member name]! We are glad to know that you are happy with our residential cleaning service.

Daymond C.
05/2015
2.0
house cleaning
  + -1 more
Four workers came out and did one master bath. One shower and two sinks. Normally a crew this size can clean my entire house in the same amount of time. I don't feel it was a good deal.
Description of Work: Bathroom cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0

$99

Response from Spotless Cleaning Service of Lake Norman
Dear [Member Name Removed], Thank you for taking the time to leave a review for our company. We appreciate any and all feedback we receive about our services. Spotless Cleaning SVC of LKN however never sends out the amount of people mentioned above for a house cleaning. I believe you may have us mistaken for another company. However if in any way we can help you in the future we would love to.

Tim B.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: Andrea is very professional. They did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Service of Lake Norman
Thanks (removed member name)! It has been our pleasure to provide services for you. We look forward to many cleans to come!

Connie L.
04/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: They cleaned bathrooms. They were hard workers, and did a thorough job; however, they were 1/2 hour late and didn't call me to let me know. I finally reached the owner who compensated by giving me an extra hour of cleaning, which was nice except for the fact that I had to rearrange my schedule in order to stay longer. My other 2 complaints are that they didn't wipe their feet when they came into my house out of the rain, and they used an entire mega roll of my paper towels.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$49

Response from Spotless Cleaning Service of Lake Norman
Thanks for your constructive feedback [member name removed]. I'm sorry the cleaning crew assigned to clean your house was running late and didn't notify me. We will keep coaching our teams about the importance of notifying the management in case they are running late. We will also instruct them to be careful not to track dirty inside our clients home especially on raining days. I'm glad that we were still able to clean your house and you are happy with our service. It would be a pleasure to take care of your residential cleaning again.

rita A.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: deep cleaning the kitchen the did a very good job of doing what i ask them to do

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Spotless Cleaning Service of Lake Norman
Thanks ! We are glad you are happy with our service!

Zoia M.
03/2015
5.0
house cleaning
  + -1 more
Awesome! Highly recommend it!
Description of Work: Deep cleaned master bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Spotless Cleaning Service of Lake Norman
Thanks (removed member name)! We are glad that you are happy with our service!

Deborah R.
03/2015
4.0
house cleaning
  + -1 more
They did a good job. There were additional charges, because I had them clean the whole house. They were running late but they did call to let me know.
Description of Work: I purchased a Big Deal for $49 for Deep Kitchen or Bathroom Housecleaning. I had them clean the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$49

Response from Spotless Cleaning Service of Lake Norman
Thanks [Member name removed]! I'm glad we were able to get your house spotless for your party! :)

connie D.
03/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: They sent 2 people and they cleaned my bathrooms. They did a good job and bathrooms loked great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Spotless Cleaning Service of Lake Norman
Thanks (removed member name)! We are glad to hear that you are happy with our service.

Kimberly B.
12/2014
3.0
house cleaning
  + -1 more
At first they did a great job. Then as time went on, they would skip several major details. When I would point them out, one of tgirls would roll her eyes at me, and had a super bad attitude. The other girl spoke no English, so communicating with her was next to impossible
Description of Work: They were to clean the main floor of our house. I expected it to be spotless when they were done.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$100

Response from Spotless Cleaning Service of Lake Norman
Thank you [member name removed] for your constructive feedback. Spotless is in the business of quality cleaning from the initial service through the last service. We will take your thoughts and use them to improve our service. We will continue to coach our employees on quality work and positive attitudes. These principles will be at the forefront of our continued growth and success.

Lynn M.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I needed an apartment cleaned after renters moved out. I chose Spotless. Andrea M., called and we discussed pricing and services. Andrea came and walked through the apartment to see what needed to be done. She gave me a price and we scheduled the cleaning. I re-scheduled the cleaning date once. Andrea is very easy to work with. Very professional. The day of the cleaning Andrea called to say they could be there early and called to make sure all was good. Yes, I would use Spotless cleaning again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from Spotless Cleaning Service of Lake Norman
Thank you [member name removed]! I'm glad you are happy with our service, hope to do business with you in the future!

Shelagh F.
08/2014
1.0
house cleaning
  + -1 more
They never showed up and my wife took of work to get this done
Description of Work: I meet with her to get a quote set up a time to do the work they never showed up

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
1.0

$400

Response from Spotless Cleaning Service of Lake Norman
I'm sorry that you had an unfortunate experience with Spotless Cleaning. We pride ourselves on excellent service and quality cleaning. However, timing is very difficult in this line of business. Thank you for your review. We will continue to strive to be the best cleaning service. We will take this review and use it towards our continued growth. We hope in the future you will give Spotless Cleaning another chance.

Amy H.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Bi-monthly cleaning services. Always punctual and good at what they do. We are fairly picky and have been happy with their services.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Service of Lake Norman
Thanks {removed name}! We look forward to continue doing business with you!

Bobbi C.
03/2014
5.0
house cleaning
  + -1 more
Surfaces, kitchen, four bathrooms, floors were cleaned. There was a freshness to the work in both the thoroughness of their job and the attitude and kindness of the workers doing this on short notice. The wooden floors were in such a need that they cleaned them fully three times. We had a tragedy in our family and needed the home cleaned on one day's notice in order to receive family company a few days later.
Description of Work: Thorough basic cleaning of our entire home that had not had a deep cleaning in four years. Three cleaners needed three hours to accomplish the task. They reviewed with me what cleaning products they planned to use to verify they were acceptable. The owner toured the home to verify what was needed and wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Spotless Cleaning Service of Lake Norman
Thanks {removed member name}! It is our pleasure to do business with you.

Tamara S.
10/2013
5.0
house cleaning
  + -1 more
The Spotless cleaning staff has been cleaning my house for several years now. They do an excellent job!
Description of Work: House cleaning every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Spotless Cleaning Service of Lake Norman
Thanks [removed member name]! It's been a pleasure to provide cleaning service for you!

Bryan L.
10/2013
5.0
house cleaning
  + -1 more
I have two roommates that don't take care of our apartment at all! Spotless came in and cleaned my place better than I was ever able to. The owner was very easy to communicate with, and very flexible. The attention to detail was so impressive. Every inch of my apartment was truly spotless. Coming home to a clean house/apartment is such a relief. I will certainly continue doing business with Spotless Cleaning Services of Lake Norman. A friend recommended this company, and I plan on spreading the word myself.
Description of Work: Spotless Cleaning did a deep clean of my 3 bedroom apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Spotless Cleaning Service of Lake Norman
Thanks [member name removed]!

Peter C.
08/2013
5.0
house cleaning
  + -1 more
They are awesome. The house is always clean and they do it in a timely manner and very professional. I highly recommend if you are looking for a house cleaner to give them a call. You will not be disappointed!
Description of Work: They clean my house every 3 weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Spotless Cleaning Service of Lake Norman
Thanks (member name removed) ! We love being your cleaning service! :)
    • 1
    • 2(current)

Contact information

Servicing, Charlotte, NC 28207

http://www.spotlesscleaningnc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning

FAQ

Spotless Cleaning Service of Lake Norman is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Spotless Cleaning Service of Lake Norman accepts the following forms of payment: Check
Yes, Spotless Cleaning Service of Lake Norman offers free project estimates.
Yes, Spotless Cleaning Service of Lake Norman offers eco-friendly accreditations.
No, Spotless Cleaning Service of Lake Norman does not offer a senior discount.
No, Spotless Cleaning Service of Lake Norman does not offer emergency services.
No, Spotless Cleaning Service of Lake Norman does not offer warranties.
Spotless Cleaning Service of Lake Norman offers the following services: RESIDENTIAL & COMMERCIAL SERVICES INCLUDE, BUT NOT LIMITED TO: Detailed cleaning for houses, vacation properties, apartments, condos, and foreclosures, laundry services, move in / move out cleanings, new construction, patio, deck, porch, and holiday decorating, real estate open house/closing/showing cleanings, offices, buildings, main areas, break rooms, and restrooms, call centers, schools and daycares, and show rooms
Give us a call today to discuss your cleaning needs!

Contact information

Servicing, Charlotte, NC 28207

http://www.spotlesscleaningnc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM