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Relocation Specialists

Moving Companies, Piano Movers

About us

Are you or someone you know moving? Give The Relocation Specialists a call at (704)496-9492 Our professional, courteous movers have over 10 years of experience in safely and efficiently moving your personal and commercial belongings. Exclusively on Angie's List we are currently offering two of our experienced movers for only $60/hr. We also offer straps, furniture pads, and a 14 ft box truck! Give us a call now or visit our website at www.1relocationspecialists.com where you can take advantage of our "book my move" feature and make your online reservation today! Call today move today!!we offer the lowest rates in the state!! we also do long distance moves!! with more than 10years expierience! Relocation Specialists Official Price List (704)606-1457 www.1relocationspecialists.com Labor Only 1 man= $30.00/hr 2 men= $45.00/hr 3 men= $60.00/hr 4 men= $75.00/hr Labor + 14ft Truck 1 man= $55.00/hr *2 men= $60.00/hr* 3 men = $75.00/hr Labor + 22ft Truck 1 man= $75.00/hr 2 men= $90.00/hr 3 men= $105.00/hr Labor+26ft Truck 1 man=$85.00/hr 2 men=$105.00/hr 3 men=$115.00/hr *Best deal in the moving industry* ALL MOVES INCLUDE 1 HR TRAVEL FEE, 2 HR MINIMUM Book your move now! by visiting our website and going to the section "book my move" thats www.1relocationspecialists.com Our motto is "Every piece is special" Thank you, Elliot Mattocks Relocation Specialists " (704)496-9492

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Relocation of household & commercial goods.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Photos of past projects

Reviews

3.610 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
10%
3
0%
2
10%
1
30%


Rating CategoryRating out of 5
quality
3.7
value
3.9
professionalism
3.7
responsiveness
3.7
punctuality
3.6
Showing 1-10 of 10 reviews

Allyson W.
07/2016
2.0
moving companies
  + -1 more
Worst moving experience ever!!! Long story short... I booked service with Elliot's moving company early in the month. My order was to include a 26 ft truck and 2 movers. I was confirmed. On the day of my move, His movers were scheduled to start moving my home at 9 am. 2 hours pass, still no movers. I'm calling the company, and there is no answer, I'm getting sent to voicemail, which I'm leaving and of course I got no callbacks. I finally decide to call from a different number bc I feel I'm being avoided, and mr Elliot picks up the phone... Not very excited to hear that it was me on the line. He lies and says the are on the way, but now even more hours have passed and still no one has arrived. I call Elliot back.. No answer. His movers finally show, almost 5 hours later and guess what, they didn't bring a 26 foot truck, instead they bring a 17 ft truck with a bed already on the back of it. I express my disappointment and they tell me they can make several trips since the truck is smaller, but since I'm paying them by the hour, it would cost me more. I don't think so!! I call Elliot to tell him I'm not paying more for the huge inconvenience and he tells his drivers to leave. He claimed he would send a bigger truck. Later did I find out by hearing a convo between him and his staff, that all trucks were sold out. He left me hanging. No more drivers showed up, no trucks and he avoided my call for the rest of the day. I later saw on his Facebook page that he was partying that night at some local club that he had checked in at. Good for you Elliot!!! Atleast you had a great night. Unlike the innocent customer that u left hanging. Thanks.
Description of Work: This company for very unreliable and unprofessional. I will NOT ever in life use their services again!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Kevin S.
12/2014
5.0
moving companies
  + -1 more
Very pleased with this company!!! We had to move out of our apartment 4 days before Christmas and had the stress of traveling to see family and making sure we had all Christmas gifts bought and wrapped on top of the move. The movers text us ahead of our appointment letting us know that they could arrive early if we were ready. They moved all of our things in about 2 hours for only $150!! Both men were very professional and nice to work with. We are in the process of renovating a house (which is why our things went to a storage unit) and will definitely be calling Relocation Specialists soon when we are ready to get into our new home!!!
Description of Work: Moved our things out of a second story apartment and across town to a storage unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deborah B.
12/2014
4.0
moving companies
  + -1 more
It went really well. The men were professional and strong. Although they arrived late on both occasions, they worked steadily and would not even stop for lunch or breaks. They ensured they knew what I wanted and did a good job fitting as much as possible into the pods taking good care of my belongings. The took apart the beds, dresser/mirrors and disconnected the appliances. These were some really nice and polite men and they worked really hard.
Description of Work: They moved the entire contents of my home into PODS that were onsite. A few weeks later, when the pods were relocated to my new home they unloaded them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Tim R.
12/2014
5.0
moving companies
  + -1 more
I had a great experience with Elliot and I aim to use him again. He was so professional and helpful, he really put my mind at ease during a very stressful experience! I wouldn't hesitate to use him again.
Description of Work: Elliot helped me plan a relocation from the Midwest to North Carolina. He was very helpful and made the experience as painless as possible.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Bobbie B.
11/2014
5.0
moving companies
  + -1 more
They are very hard workers. They have an excellent price. They were very respectful and helpful. They never complained once about moving my things to a third floor apartment. Nothing was lost or damaged.
Description of Work: I have used them twice. They packed me up out of my apartment to a storage facility. Then, they moved me from my storage facility to my apartment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Shakera W.
10/2014
1.0
moving companies
  + -1 more
Late showing up. Late dropping my things off, a 1 day moved ended up being a 2 day move. Elliot called me all kind of names including a *****. The cops were called and there is a report on file. He hit my best friend who is a female, we decided not to press charges because all the addresses of the owner seemed sketch. Elliot threw my belongings in water but the ultimate finale, the owner Elliott p***** on my brand new couch!
Description of Work: Move my belongings from Charlotte to Raleigh.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Response from Relocation Specialists
This is ludicrous stop trying to damage our company name.

Garland J.
08/2014
5.0
moving companies
  + -1 more
i had already booked Relocation Specialist before checking Angie's list. After seeing the previous reviews, I was very concerned. I ask them to be there at 10am on Saturday morning to start the move. Billy & Eugene arrived early and when they found out we weren't quite ready to start, they said "No problem we'll go grab some coffee and come back". They were back and ready to go at 10am sharp. They were very meticulous and careful, wrapping all furniture in blankets and be very careful not to hit the walls as they moved things out. They treated our belongings as if they were their own and were very professional and courteous. I would highly recommend these guys to anyone without reservation. As far as price goes, they didn't come up with any hidden charges and still beat a national mover by at least 50%. We had been quoted $1700 by the national mover and another local mover was willing to match their hourly rate but wanted a $900 truck charge!!
Description of Work: Load and Move furniture from a 4 bedroom home with a 17 Foot truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$525

Response from Relocation Specialists
Thank you sir... our good name is under attack!

Elizabeth C.
06/2014
1.0
moving companies
  + -1 more
unknown
Description of Work: Movers never showed up after multiple hours of speaking with them on day of move! Called morning of to say they were having trouble with the truck. They were scheduled to arrive at 9:30am...by 3pm they told me if I could rent a uhaul that they would provide 4 men to help me move at a discounted rate to help me move. After I rented the uhaul and spoke with them multiple times up until about 6 pm that evening (each conversation was them telling me that they would be at my place in 20 minutes, or they were running behind, etc.) they stopped responding to phone calls and never showed. Ended up paying for a uhaul I could not use and still had to pay another moving service to move that weekend. Awful experience for moving into my first home. When I called on the following Monday I was told someone was trying to ruin their name and they had no record of me being scheduled with them at all. Do not call these people! SCAM!!

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Relocation Specialists
We had someone using our company name. we apologize for any inconvenience caused next time call our office (704)606-1457 this was a craigslist scam again we apologize.

Gwenna H.
05/2014
1.0
moving companies
  + -1 more
Check the Better Business Bureau because I forgot to before hiring them. They have an F rating that is not resolved. Horrible attitude after being 5 hours late. Yes 5 with zero phone calls. First they forgot the time of the move then I had to call and ask where they were as I was relocating to another state that day. They never called. I had to call them. They waited until the end of the move to tell me they could not fit all of my items into the truck, prior to that they said they would be able to. I reminded them I was driving one way. I had to pay extra money to come back and get my items. I am a patient person and decided I would make the best of it. The movers who unloaded their items stated it was the worst moving job they have ever seen and could not believe licensed movers did this. I am not even sure if they are licensed. Items were broken, scratched, dented and they did not even load all of my head board pieces. I am here with a partial bed. That should have all got onto the truck together. He cannot take criticism as I explained that being late happens but you must pick up the phone and communicate. You cannot just abuse 5 hours of someones day and expect them to smile at you once you finally decide to arrive. I used them because they were the cheapest however I am not spending an additional 300.00. I could have hired professional movers to load, drive and unload with the final tally I am now spending. There's more but the moral of the story is to pay the extra money for professionalism and for the peace of mind. You get what you pay for. This was an expensive and frustrating lesson. They are super cheap for a reason. You've been warned. If you would like to see the pics of their service feel free to contact me.
Description of Work: They were to provide loading only moving services. The scheduled time was for 1:00 pm. I called at 1:40 when no one showed and he said "Oh I'm sorry I had you down for 3:30pm" I stated that we were very clear on the time and that I was certain of our conversation. He then proceeded to tell me he would be to my home within 90 minutes. I was relocating to another state and time was not on my side as my lease ended that day but I waited for him. 120 minutes later still no show and no phone call. I called again and he said he was on the way. Guess what. He never came. I called twice and he never answered. I called from a different number and guess again...he immediately picked up. He said he was definitely in route this time. By now its 4.5 hours later that has been wasted waiting and I am now getting angry as he never once called me. I had to reach out to him each time. He finally showed 5 hours later. I proceeded to tell him that his behavior was wrong & the lack of communication was disrespectful & unprofessional. He and his partner walked off towards their car to leave. My mom asked him to come back. I couldn't believe an adult business owner would behave so childishly.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$85

Response from Relocation Specialists
Unfortunately everything wouldn't fit, I surely apologize, this happens in moving, perhaps a larger rental truck is a better solution. Also blankets are good for the protection of your furniture. lastly same day service response time is at times difficult especially on a Friday.

Patrick D.
07/2013
5.0
moving companies
  + -1 more
I am very impressed. I decided at the last minute to hire help for our move, I am very glad I did. I contacted the Relocation Specialists on the Saturday before my move (4 days prior) and they quickly fit me into their schedule. I asked for a 14ft. Truck and 2 Men. I got a 24ft. Truck and 3 Men! They were on time, polite and professional. They came prepared with hand trucks, blankets and tools to disassemble/reassemble furniture. When they arrived, they reconfirmed the pricing, what services I needed, and when the contract started. It was very clear and up front, no guess work or confusion. I have one large piece of furniture (~300 lbs.) that needed to go upstairs in our new house (17 steps up) they all worked together and got it upstairs quickly without damaging the furniture or the house! I didn't think it was possible, but they made it look easy I would like reccommend their services and will use them the next time I need help moving.
Description of Work: The Relocation Specialists helped me move my wife and I from home to home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Response from Relocation Specialists
thank you!!

    Contact information

    3420 Rogers st C, Charlotte, NC 28208

    www.1relocationspecialists.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    7:00 AM - 9:30 PM
    Tuesday:
    7:00 AM - 9:30 PM
    Wednesday:
    7:00 AM - 9:30 PM
    Thursday:
    7:00 AM - 9:30 PM
    Friday:
    7:00 AM - 9:30 PM
    Saturday:
    6:30 AM - 10:30 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Piano Movers

    FAQ

    Relocation Specialists is currently rated 3.6 overall out of 5.

    Sunday: 8:00 AM - 8:00 PM

    Monday: 7:00 AM - 9:30 PM

    Tuesday: 7:00 AM - 9:30 PM

    Wednesday: 7:00 AM - 9:30 PM

    Thursday: 7:00 AM - 9:30 PM

    Friday: 7:00 AM - 9:30 PM

    Saturday: 6:30 AM - 10:30 AM

    Relocation Specialists accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Relocation Specialists offers free project estimates.
    No, Relocation Specialists does not offer eco-friendly accreditations.
    No, Relocation Specialists does not offer a senior discount.
    Yes, Relocation Specialists offers emergency services.
    No, Relocation Specialists does not offer warranties.
    Relocation Specialists offers the following services: Relocation of household & commercial goods.

    Contact information

    3420 Rogers st C, Charlotte, NC 28208

    www.1relocationspecialists.com

    Service hours

    Sunday:
    8:00 AM - 8:00 PM
    Monday:
    7:00 AM - 9:30 PM
    Tuesday:
    7:00 AM - 9:30 PM
    Wednesday:
    7:00 AM - 9:30 PM
    Thursday:
    7:00 AM - 9:30 PM
    Friday:
    7:00 AM - 9:30 PM
    Saturday:
    6:30 AM - 10:30 AM