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Prestige Chem-Dry

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Charlotte Carpet Cleaning by Prestige Chem-Dry provides a wide range of solutions for all your carpet cleaning needs. Prestige Chem-Dry Carpet Cleaning dries in 1 to 2 hours. Chem-Dry Carpet Cleaning also will clean all of your upholstery, while they are there. They service Charlotte, NC based homes and businesses. Carpet Cleaning: Chem-Dry’s unique approach to carpet cleaning provides a better & greener experience. Prestige Chem-Dry applies the power of carbonation to extract large amounts of dirt and grime from your carpets, giving them a deeper clean. As well, our carbonated cleaning substances only require us to use a fraction of the moisture, that means less water on your carpets and more in our reservoirs. This allows your carpets to dry quicker and helps prevent the growth of mold and mildew under your carpet. Furniture Cleaning: Dirt and grime always seem to find their way onto our favorite pieces of furniture, like sofas, love seats, recliners, and dining room chairs. Stains come with everyday use, but that does not mean they shouldn’t come off. Prestige Chem-Dry’s certified technicians specialize in renewing upholstery to its cleanest and brightest condition. Let Prestige Chem-Dry give your furniture a brand new look and feel. Area & Oriental Rug Cleaning: While area rugs are a beautiful addition to any room, they receive a fair amount of traffic and can quickly become dirty. Let Prestige Chem-Dry bring the patterns and colors of your area rugs back to their original beauty. Our professionals can clean nearly any rug and have it virtually looking as good as new. Schedule an appointment for your Charlotte based home or business today by visiting our website or giving us a call!

Business highlights

26 years of trusted experience
Eco Friendly

Services we offer

Our services include carpet cleaning, upholstery cleaning, commercial cleaning services, tile and grout cleaning, area and oriental rug cleaning, stain removal, pet odor removal, water damage restoration, wood floor cleaning, carpet stain protection, and more.

Services we don't offer

Our services do not include carpet and upholstery cleaning equipment rentals.

Amenities



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9201 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-201 of 201 reviews

Jennifer R.
06/2014
5.0
carpet cleaners
  + -1 more
I have used Prestige Chem-Dry for years. I used a different company one time and wished I hadn't. They do great work and are reasonably priced. They are all nice and helpful.
Description of Work: Provider cleaned all the carpet and protected most of it as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LORRAINE & HANK P.
04/2014
5.0
carpet cleaners
  + -1 more
The tech was prompt, professional and very. He asked questions and did an excellent job. I would use them again as well as highly recommend them!
Description of Work: cleaned great room carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Deb W.
04/2014
5.0
oriental rug cleaning
  + -1 more
Their customer service is excellent. They picked up the rug immediately, cleaned it away and delivered it back. They offered us options about if it's going to be stored how we should package it. Their prices is actually right on, they're not overcharging for the specialty but we have Persian rugs that could possibly be decided on so they tested it first for possibly a type of organism.
Description of Work: Prestige Chem-Dry did 2 rugs for us, one was approximately a month ago and the other is about three months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nicole C.
03/2014
5.0
carpet cleaners
  + -1 more
I always use Prestige ChemDry to clean the carpets in my home and they are the best! A few years ago I made the mistake of using another company and I will never do that again - I will always use Prestige ChemDry from now on. The crew is always courteous and professional. The carpets always look great and I feel like they did a thorough job. Anytime I may have questions, they are very willing to answer them and share their knowledge.
Description of Work: Cleaned the carpets in our house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Nancy N.
02/2014
5.0
carpet cleaners
  + -1 more
I was very satisfied with the technician and his work. He was very thorough, and the carpet was dry within two hours. The price was right, the service was on time, and the young man was very mannerly.
Description of Work: The cleaned the carpets in my entire home, including the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$209

Guynn F.
01/2014
5.0
oriental rug cleaning
  + -1 more
The work was done within two weeks but I chose to wait another 2 weeks to have them returned. This was the best cleaning I have ever had done by anyone. The colors are much brighter and the rugs look almost brand new. I am extremely pleased with the job that was done. I moved all breakables but they moved all furniture that had to be moved. Thanks for a great job.
Description of Work: They removed 5 oriental rugs for cleaning.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Prestige Chem-Dry
Dear , We are so pleased to hear your positive feedback in regards to the area rugs our service cleaned for you recently. We're glad to know that your beautiful rugs were cleaned to your satisfaction! Thank you so much for using our service and we look forward to hearing from you again in the future! Rick and Carolyn Solan

Celua B.
01/2014
5.0
carpet cleaners
  + -1 more
It worked out very well and they did a good job.
Description of Work: I used Prestige Chem-Dry to clean carpets in two bedrooms, a hallway and the stairs. They also did stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Response from Prestige Chem-Dry
Dear [removed members name] Thank you so much for taking the time to post such a positive review about the carpet cleaning that our company did for you recently. We are grateful to know such great customers, like yourself, and we look forward to hearing from in the future. Many thanks from all of us at Prestige Chem Dry

SARAH S.
12/2013
5.0
carpet cleaners
  + -1 more
Justin was out technician and he did a great job. We were very pleased with the service.
Description of Work: They cleaned the carpets throughout the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

CAROLYN B.
11/2013
5.0
carpet cleaners
  + -1 more
We had another positive experience with Prestige Chem-Dry from start to completion. Our carpets came out great and the technician was very careful to not hit our walls. Thank you! A++
Description of Work: We had all the carpets in our house cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$233

Kelsey S.
09/2013
5.0
carpet cleaners
  + -1 more
Everything went great! I received a phone call on the day of from the office saying the cleaners were finished with the previous job and could come early if I was available, which worked out prefect because I was I had to leave that day to drive to Asheville. The cleaners did a great job and went above and beyond! I would definitely recommend this company!
Description of Work: Cleaned carpets in 3 rooms, plus closets, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

DEB M.
09/2013
5.0
carpet cleaners
  + -1 more
I have used this company for close to 10 years in 2 different homes and they always do an exceptional job. Good price, excellent customer service, and good quality work. I would never even consider using another company to clean my carpets. Its important to me to use ecofriendly products and the formula they use is. Other fly by night cheaper companies use a different process and your carpets will look matted and dirty in a couple of days. This has not been my experience with Chemdry. My carpets look great when they clean them and continue looking great for months.
Description of Work: carpet cleaning in 4 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$143

ANNETTE M.
08/2013
5.0
carpet cleaners
  + -1 more
Service A+ as always. I have used this vendor for my carpet cleaning needs for five years and have always been pleased with the quality of services and professionalism of staff.
Description of Work: Cleaned seven area rugs of various dimensions and followed the cleaning with a sanitizing treatment (at an additional charge).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

SUSANNE C.
07/2013
5.0
carpet cleaners
  + -1 more
We spilled paint on a rug and cleaned it with minerals. They picked it up when they said they would, in a timely manner. They had it back in 5 days. They kept with the quote they provided us and they were very professional. They even laid the rug back to where we had it when they returned it. They were very accommodating.
Description of Work: They cleaned a rug for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

SUSAN W.
07/2013
5.0
carpet cleaners
  + -1 more
They use the most up to date equipment -- and they explain everything they are doing. The pink areas took a little extra work, at a small cost, but they said if the stain would not come out they would not charge me. My white carpets now look brand new. I would definitely use them again.
Description of Work: Cleaned two carpets and removed several "cat throw-up" stains that had turned my white carpet red/pink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Juliann H.
06/2013
5.0
carpet cleaners
  + -1 more
Chem Dry was wonderful. They were very dependable, honest and trustworthy. They kept me in the loop throughout the pick-up, cleaning and delivery process. The guys were careful when moving my furniture out of the way and worked with me to get everything back in its place when my clean carpets were delivered. I highly recommend this company and will use them again in the future. BONUS - they were great with pets!
Description of Work: Chem Dry came to my house and removed two large area rugs for cleaning and pet stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Chris B.
05/2013
5.0
carpet cleaners
  + -1 more
Prestige Chem-Dry is the only company that I would consider using for carpet cleaning. They are a well run family business that take pride in the work they are doing. I have been using them for the past 5 years and in 3 different homes! Always have a great experience. Carolyn schedules all the appointments and they keep records of your past history so making appointments are easy! Justin and Ryan always come and do my home so they are familiar with my house and the areas that I need cleaned. Yes, you could buy a groupon from another company but save yourself the hassle and pick the best!
Description of Work: Cleaned carpets in the entire house, area rugs, sofa and chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

LORRAINE H.
05/2013
5.0
carpet cleaners
  + -1 more
This is the second time I have used Prestige ChemDry and I have been very pleased both times. They do a great job, are professional and always are very careful with items in my house. I have also used them to clean an oriental area rug and they did a great job, as well. I highly recommend them to anyone who wants their carpets cleaned !!
Description of Work: Prestige cleaned my large master bedroom carpet along with two other small bedrooms and two sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

John M.
05/2013
4.0
carpet cleaners
  + -1 more
The young man performing this task was professional and did the job as we expected. Good job.
Description of Work: Cleaned 2 1/2 rooms. We did not need to move furniture so it made it quick and easy.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Chad N.
03/2013
5.0
carpet cleaners
  + -1 more
I don't know how we first got hooked up with them. Maybe they did our house when we first moved in and we just continued to call them because the service level was fine. Their price was probably in line with what we were charged the previous times.
Description of Work: We have used Prestige Chem-Dry for carpet cleaning a couple of times.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RICHARD H.
03/2013
5.0
oriental rug cleaning
  + -1 more
It is a family owned company and whenever I talk to the mother and daughter and they always remember me and the work they’ve done for me in the past. They are always friendly, they do a great job and are very thorough with their cleaning.
Description of Work: The came out and cleaned all the carpets in my house including the stairwell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LaRonnda B.
03/2013
5.0
carpet cleaners
  + -1 more
They did a really good job and the tenant was very pleased with their service. They were on time and very professional. I liked their promptness and attention to details. They also had a special on Angie's List and they honored it.
Description of Work: Prestige Chem-Dry cleaned the carpeting for a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROLYN B.
03/2013
5.0
carpet cleaners
  + -1 more
Excellent experience from start to end!
Description of Work: Carpets cleaned including carpet stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

doug V.
02/2013
4.0
carpet cleaners
  + -1 more
they did a fine job. nothing bad. will use them again when needed.
Description of Work: Berber carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DENNIS W.
01/2013
5.0
carpet cleaners
  + -1 more
I have used them in the past. They have done a very nice job. We are happy with their service.
Description of Work: They cleaned the carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher V.
12/2012
5.0
upholstery cleaning
  + -1 more
After getting the quote the technician came by and did the cleaning. It only took him about 2 hours to complete the job. Once he was finished he let me know that I would need to allow the furniture to completely dry but that it should take no more than 12 hours. After the furniture dried it looked amazing. A few weeks later some water was spilled on the couch and while drying it, there appeared to be dirt coming up with the water. I called the company back and spoke to Carolyn about what I was seeing. She promptly rescheduled a technician to come back and see what the problem was. The couch was re cleaned and he explained to me that what I was seeing was called "flocking" where the color comes off of the upholstery in areas that aren't high traffic like the back of the couch. The customer service that Carolyn provided assured that they would be contacted again when I need some more cleaning.
Description of Work: I had a couch, an oversized chair, and an ottoman cleaned. All of the furniture had microfiber upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Contact information

5100 REAGAN DR, Charlotte, NC 28206

https://prestigechemdry.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Ceramic Tile,
Air Duct Cleaning,
Floor Cleaning and Waxing

FAQ

Prestige Chem-Dry is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 3:00 PM

Prestige Chem-Dry accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Prestige Chem-Dry does not offer free project estimates.
Yes, Prestige Chem-Dry offers eco-friendly accreditations.
No, Prestige Chem-Dry does not offer a senior discount.
No, Prestige Chem-Dry does not offer emergency services.
No, Prestige Chem-Dry does not offer warranties.
Prestige Chem-Dry offers the following services: Our services include carpet cleaning, upholstery cleaning, commercial cleaning services, tile and grout cleaning, area and oriental rug cleaning, stain removal, pet odor removal, water damage restoration, wood floor cleaning, carpet stain protection, and more.
Our services do not include carpet and upholstery cleaning equipment rentals.

Contact information

5100 REAGAN DR, Charlotte, NC 28206

https://prestigechemdry.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 3:00 PM