PREMIER REFINISHING INC

See above.

unknown

GOOD.

SCOTT WAS PROMPT, EFFICIENT, COURTEOUS, AND DID A BEAUTIFUL JOB. I THOUGHT THE JOB WOULD BE MORE DISRUPTIVE AND INCONVENIENT THAN IT WAS. IF I HAD KNOWN HOW EASY THIS WOULD BE FOR ME, I WOULD HAVE DONE IT YEARS AGO!

HE ARRIVED ON TIME, CLEANED UP WHEN HE WAS FINISHED, AND WAS VERY WELL-MANNERED. HE WAS CAREFUL TO MAKE SURE I KNEW HOW TO PROPERLY CLEAN THEM, SO THE FINISH WOULD ALWAYS LOOK LIKE NEW. HE GAVE ME A WRITTEN 5 YEAR GUARANTEE.

unknown

SCOTT WAS ABLE TO SCHEDULE US WITHIN THE WEEK. HE SHOWED UP ON TIME. THE WORK TOOK APPROX. 3 HOURS. OUR TUB LOOKS GREAT! OUR ONLY REGRET IS NOT HAVING DONE THIS 5 YEARS AGO.

PROVIDED AN ESTIMATE OVER THE PHONE AND WE SET A TIME TO PERFORM THE WORK. HE WAS ABOUT AN HOUR AND A HALF LATE FOR THE APPOINTMENT. WORK WAS DONE AS EXPECTED AND THERE HAVE BEEN NO PROBLEMS TO DATE.

SCOTT ST. CLAIR WAS PROFESSIONAL FROM BEGINNING TO END. WE CALLED FOR AN ESTIMATE. HE GAVE US A PHONE QUOTE AND EVEN DISCOUNTED IT GIVEN THE SIZE OF THE JOB AND THE AMOUNT WE WANTED TO DO. WE ACCEPTED THE QUOTE AND SCHEDULED A TIME QUICKLY (VERSUS WAITING WEEKS FOR AN OPENING). HE ARRIVED VERY PROMPTLY AND COMPLETED THE WORK AS DESCRIBED. HE WAS COURTEOUS, CLEAN, THOROUGH, AND VERY CUSTOMER-SERVICE FOCUSED. WE WERE AMAZED WITH THE RESULTS, AND ALL OF OUR GUESTS HAVE COMMENTED ON HOW BEAUTIFUL EVERYTHING LOOKS. ABOUT 4-5 MONTHS AFTER THE INITIAL WORK, WE NOTICED WHERE THE TUB HAD SETTLED A LITTLE AND A SMALL CRACK HAD DEVELOPED AT THE CAULK LINE BETWEEN THE TUB AND SHOWER TILE WALL. I CALLED SCOTT, AND HE EXPLAINED HOW THAT SOMETIMES OCCURS. HE CAME OUT THE VERY NEXT DAY - NO CHARGE - AND MADE EVERYTHING LOOK AS GOOD AS NEW. I WOULD HIGHLY RECOMMEND SCOTT AND THE WORK HE DOES.

MY CALL WAS RETURNED PROMPTLY. HE CAME THE DAY AFTER WE TALKED. WORK WAS PROFESSIONALLY DONE AND LOOKS GREAT.

HE USED THE CLEAN TOWELS OFF MY RACK TO WIPE UP THE MOISTURE IN THE TUB AND HE TOOK A PIECE OF THE PLUMBING AND LEFT IT IN THE HALLWAY. HE HAD TO TAKE IT OUT TO DO THE REFINISHING, BUT HE DIDN'T TELL ME ABOUT IT. HE CAME WHEN HE SAID HE WOULD COME THE FIRST TIME, BUT THE SECOND TIME HE DIDN'T SHOW UP. HE DID HAVE A GOOD REASON AND HE DID CALL THE NEXT DAY AND APOLOGIZE. I THINK HE SHOULD HAVE DONE THE RE-CAULKING.

AFTER THE INITIAL CALL TO THE ANSWERING SERVICE, SCOTT ST. CLAIR RETURNED THE CALL ON A TIMELY BASIS. THE SCOPE OF THE PROJECT WAS DISCUSSED OVER THE PHONE AND A PHONE QUOTE WAS GIVEN. THE QUOTE WAS ACCEPTED AND A DATE AND TIME WAS DETERMINED. SCOTT SHOWED UP ON TIME, PERFORMED THE WORK, CLEANED UP AND LEFT. HE PROVIDED A WRITTEN 5 YEAR GUARANTEE AND INSTRUCTIONS FOR CLEANING THE TUB TO ENSURE THE SURFACE STAYS GLOSSY. THE QUALITY OF THE WORK WAS EXCELLENT.

WE WERE IN THE PROCESS OF SELLING OUR HOUSE, SO SCOTT ACCOMMODATED US VERY QUICKLY. HE WAS VERY PROFESSIONAL AND WE HIGHLY RECOMMEND THE COMPANY.

A POSITIVE EXPERIENCE. SHOWER LOOKS LIKE NEW.

I WAS EXTREMELY PLEASED WITH SCOTT ST. CLAIR'S WORK. MY BATHTUB HAD A SERIOUS CRACK IN IT AND IT LOOKED LIKE THE WHOLE AREA MIGHT GIVE WAY. SCOTT REPAIRED IT THE RIGHT WAY. THE WORKMANSHIP WAS OUTSTANDING AND I NOW HAVE A BEAUTIFUL TUB THAT WILL LAST FOR YEARS. WELL DONE SCOTT!!

unknown

SCOTT ST CLAIR DID AN EXCELLENT JOB! MY TUB LOOKS BRAND NEW. I AM VERY PLEASED WITH THE WORK. HE WAS PROMPT AND COURTEOUS, VERY PROFESSIONAL. ALSO, HE PROVIDED A 5 YEAR WARRANTY ON THE JOB. IF YOU HAVE AN OLD TUB (OR ANY TUB, FOR THAT MATTER) - MAKE SURE YOU DON''T REFINISH WITH PAINT! MAKE SURE YOU''RE REFINISHING WITH PORCELAIN.

SCOTT WAS VERY COURTEOUS, PROFESSIONAL AND RESPONSIVE.

SCOTT IS A VERY PERSONABLE PROFESSIONAL. MOST OF OUR MEETINGS WERE VIA PHONE, SINCE HE HAD PICKED UP THE TUB FOR US. HE WAS VERY RESPONSIVE, ACCESSIBLE AND HELPFUL. THEY WERE ABLE TO KEEP THE TUB AT THEIR WORKSHOP FOR SEVERAL WEEKS WHILE WE PROCEEDED WITH OUR CONSTRUCTION, AND HE WAS THEN READY TO DELIVER IT TO OUR HOUSE AS SOON AS WE REQUESTED IT. THE TUB LOOKS BEAUTIFUL AND WILL BE A FEATURE WORK OF ART IN OUR NEW MASTER BATH. I HIGHLY RECOMMEND SCOTT ST. CLAIR FOR HIS TUB REFINISHING WORK. (IT SHOULD BE NOTED THAT THE $500 PRICE INCLUDED AN EXTERIOR PAINT COLOR WHICH IS AN ADDITIONAL CHARGE.)

HE WAS VERY NICE, GIVING ME A COUPLE OF NUMBERS TO REACH HIM AND ANSWERING ALL OF MY QUESTIONS. HE COVERED EVERYTHING OVER AS BEST HE COULD, BUT THERE WAS A LITTLE BIT OF DUST AFTERWARD. HE TOOK THE SHOWERHEAD OFF. HE CALLED A COUPLE OF HOURS BEFORE THE APPOINTMENT TO LET ME KNOW HE WAS GOING TO BE LATE. BECAUSE OF THIS HE GAVE ME A $100 DISCOUNT! HE REALLY WENT OUT OF HIS WAY BY DOING THIS.

WE HAD HAD THIS TUB REFINISHED YEARS AGO, AND IT STARTED FLAKING IMMEDIATELY. THIS COMPANY TOOK ALL THAT OLD FINISH OFF, PLUS RE GLAZED THIS TUB. THE OLDER FINISH HAD BEEN PAINTED; THIS COMPANY DOES NOT PAINT TUBS. IT''S A GOOD IDEA TO ASK A COMPANY IF THEY PAINT THE TUB OR IF THEY RE GLAZE IT.

IT LOOKS FABULOUS AND I CHECKED SOME OF THEIR WORK THAT WAS DONE FIVE YEARS AGO AND IT LOOKS JUST AS GOOD AS MY NEW STUFF.

MEMBER WAS PLEASED W/ THE WORK BUT THEY ACCIDENTALLY SPRAYED ALL OF HER CLOTHES WHITE WHILE DOING THE WORK. THEY WERE VERY NICE ABOUT IT AND MEMBER HELD BACK $200 FROM PAYMENT TO PAY FOR DRY-CLEANING.

VERY NICE MAN - FRIENDLY, TOOK PLENTY OF TIME BUT STAYED BUSY, CAREFUL, CLEAN, ETC. A1+

I COULDNT BELIEVE THE JOB HE DID. YOUD THINK IT WAS BRAND NEW BATHROOMS! HE SAVED US A LOT OF MONEY B/C WE DIDNT HAVE TO REPLACE ALL THE CERAMIC TILES AND PORCELAIN FIXTURES. REGLAZED COUNTERS, SINKS, COMMODE, SHOWER SINK.