Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
Morris Jenkins contacted me very soon after my inquiry on HomeAdvisor. I was pleasantly surprised by their action that I arranged for someone to come the same day. Very satisfied with the results.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
alan t.
10/2019
1.5
no comment provided
Rating Category
Rating out of 5
quality
1.5
value
1.5
responsiveness
1.5
Doris C.
10/2019
5.0
It's very professional and knowledge
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mirelle W.
10/2019
5.0
I felt like I was in good hands from beginning to end and still have continued business with the company. They truly feel like family.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andrea M.
10/2019
4.5
Came on a Sunday. Excellent job. But Morris Jenkins is expensive. However, you get what you pay for.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
pete s.
10/2019
0.5
Pressure regulator and water meter installed. Work done properly. Price was extremely high. Would not have agreed to pricing, however came to Charlotte from out of state to have work done at investment property and was on a tight schedule. They knew my situation and likely took advantage and gouged me. So, if you are in a tough plumbing situation, expect to pay waaay more using Morris-J than industry standards. As for me, I will not use again.
Rating Category
Rating out of 5
quality
3.5
value
1.0
responsiveness
3.5
Lynnette H.
10/2019
5.0
Excellent customer service provided.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gail O.
10/2019
5.0
Christine did a great job. We will definitely hire Morris Jenkins again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Don M.
10/2019
5.0
Excellent,fast,and efficient. Area was clean and ready for use.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Richard Z.
09/2019
5.0
Prompt, friendly service. Matt came to our house at 8:00 pm on a Sunday on an emergency call for a gas leak. I really didn't expect him to do much at that time/day. Matt worked diligently until 10:30 pm, diagnosed the problem, clearly and patiently explained everything to me, and made all the arrangements for the repairs to be made the next day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Dana T.
09/2019
4.5
Great Team
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Steve M.
09/2019
1.0
Most expensive AC company. They wanted a flat $500.00 to charge the Freon. Others started at $169.00 per pond and 60 each additional pound. I was told I had a leak and it would cost $4000.00 to repair or $8000-$11,000 to replace the whole unit which he recommended. Freon was charged by another company and unit is working fine. You need to be careful and shop around when dealing with AC companies.
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
5.0
Sean D.
09/2019
4.5
Very knowledgeable Very professional Very expensive
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Connie P.
09/2019
4.0
The technician was great, however they do tend to try and push other expensive solutions, but they were willing to come out immediately
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Timothy L.
08/2019
5.0
only comp out of 6 to call back the others had 3 months took them 5 minites to call me out to give estimate in 4 hrs installed next day best install ever seen professionals not fly by nights
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gray R.
08/2019
5.0
I came across your profile online with a good recommendation
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Sheri D.
08/2019
5.0
Same day service and Tommy did a Great job!
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve P.
08/2019
3.0
The best part was the appointment was scheduled using text messaging, which I prefer. I was disappointed that I could not get an estimate for services in advance, then paid $89 for an estimate where the plumber just pulled out a price sheet. The primary reason for the call was for some non-critical estimates for a remodel, etc. The plumber was professional. The service charges are extremely high. Since he was there I did elect to have one service performed. However, it ended up not being the repair needed, so I paid a lot to replace a part that was working properly, then given a new estimate to attempt the next solution. At this point I had paid 3 times what it would cost to go to Home Depot and do an upgraded replacement of everything, and was going to have to pay twice that to try the next repair option, so I cut my losses and find a different plumber.