Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
super expensive, i mean insanely expensive to run a gas line fir a dryer.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Roy C.
07/2017
4.0
All good
Rating Category
Rating out of 5
quality
4.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Kim W.
07/2017
5.0
Larry Richardson, the service tech, was great. Very professional and informative (not to mention very nice to my nosy dog). He seemed to have a vast knowledge of his job and had my toilet fixed in no time. The work was great and by the time he left, you would never know a repairman had been there.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Becky W.
07/2017
4.5
I was able to get same day service. The technician came at the beginning of the time frame given. I think plumbing costs are over inflated overall, so the rating is not a reflection on only this company.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Sophia C.
07/2017
5.0
He rep was very informative, thorough and kind. He answered all of my questions without hesitation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sophia C.
07/2017
5.0
Rep was very cordial and prompt.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ronnie T.
07/2017
5.0
Great service tech -- timely and great knowledge of product.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christopher W.
07/2017
5.0
They worked within a ridiculously tight budget that I had. Responses were immediate. They showed up exactly when they said they would, and fixed the issue perfectly!! Will use them from now on
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Maggie F.
07/2017
4.0
The technician was very skilled but unfortunately was prepped to sell us new toilets instead of simply replacing the flushing unit. I felt the price was excessive for the simple thing he did.
Rating Category
Rating out of 5
quality
4.0
value
1.5
responsiveness
4.0
Yes, I recommend this pro
Sheila G.
07/2017
5.0
They are great! No one wants to be without air in this weather and I try my best to be a good landlord. MJ came out in a reasonable amount of time and took care of the problem right away. They made the whole process easy for me and of course, my tenant was ecstatic. Yes I will use them again on future HVAC projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Harry D.
07/2017
4.0
Very punctual, good quality, too expensive
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
Donald C.
07/2017
5.0
The plumber was a wonderful young man who did a great job. Well satisfied!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
RONALD T.
07/2017
5.0
They are very knowledgeable, they did the work in a quick process. No delays. I would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
George F.
07/2017
0.5
This company should be ashamed of themselves. We had an issue with our air conditioner the other night during a heat wave and couldnât get a hold of our heating & air service vendor so we called Morris Jenkins. Their customer service people on the call were very courteous and explained their preferred customer program which would help reduce costs on this service call and future ones. In any case I signed up for it thinking if they did a respectable job as they did on a previous plumbing issue they handled at an earlier date I would just switch vendors. They advised us to shut of the air a/c unit and they would get a service man out. Their serviceman man arrived within a reasonable amount of time given the late hour of the evening and spent a couple hours checking the system. He then made a formal proposal including pictures as to what was necessary to fix the current problem. Our a/c unit is 4 to 5 years old. The proposal he gave had 4 options beginning with a $3,000+ fix to a high of a $5,000+ remedy. Itâs now 3hrs later at 1:00 am and I ended his visit without accepting any of his proposals, he left us with no air conditioning. We finally had our current vendor out the next day and learned from them that everything was OK and that probably the unit had a freeze issue with the coils which needed to thaw out, our a/c unit is working fine now. I think about all kinds of people, especially seniors and young families being taken advantage by these kinds of tactics. Shame on them.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Steve M.
07/2017
5.0
The plumber showed up EARLY! Changed the kitchen faucet out in a half hour and did a great job. We will definitely use Morris-Jenkins again.