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Morris Jenkins

generator service, heating & cooling contractor, well,

About us

Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.

Business highlights

67 years of trusted experience
Emergency Services Offered
Se Habla EspaƱol

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5561 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.1
responsiveness
4.7
Showing 401-425 of 561 reviews

BARBARA B.
09/2017
1.0
put in new outside faucets.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

Yes, I recommend this pro

Catrina J.
09/2017
4.5
Very prompt in attending to my issue - able to get a same day appointment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Jeffrey S.
09/2017
5.0
Chris Valentine was on time, neat and knowledgeable. He explained all the options and there was no sales pressure. He removed the old damaged pipes and installed brand new pipes in a reasonable time frame. Tested the installation and checked the garbage disposal for proper operation. The work area was left clean. If we need plumbing work again, we will call Morris-Jenkins and ask that Chris be sent to our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phyllis F.
09/2017
3.0
I have used this company in the past, but this time I think they tried to overcharge me as an absentee owner. He tried to charge me $2100 for an apartment size hot water heater when I've paid less than $1000 to replace one in the Attic of a 3500 SQ ft house. I refused to pay it and said I would get someone else to come out. Then, all of a sudden, he found the reset button and didn't charge me anything. This is why I have them a low overall score and I will think twice before using them again.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andy M.
09/2017
3.5
The company had items priced but some of the jobs duplicated steps . They wanted to charge a fee for each step regardless if it was duicated to get to the objective .

Rating CategoryRating out of 5
quality
5.0
value
2.0
responsiveness
5.0


Brenden B.
09/2017
5.0
Had a leak from shower to ceiling below. Jeff was able to spot the issue in under an hour. He diagnosed that it was not a plumbing issue and recommended another contractor to fix the issue.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Gay P.
09/2017
5.0
We had a complicated bathroom remodeling project , and MJ continued to send workers until the project was completed, sometimes coming on the weekends or in the evenings. The plumbers and helpers always worked well together and wanted to be sure I was completely satisfied. The scheduling operators were also very efficient and understood whatever my concern was. It is great to be able to talk with someone after hours and on weekends, should the need arise. Excellent work and extraordinary customer service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephanie M.
09/2017
5.0
Nice guys who do great work

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

burnell l.
09/2017
5.0
very prompt

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sherrilyn P.
09/2017
5.0
Morris Jenkins never fails to provide great service and fair prices. From reception to scheduling to repair -- incredible customer service and exceptional repair!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

megan d.
08/2017
5.0
A little bit on the high price side, but work is well worth the money put towards the job done

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan G.
08/2017
5.0
They are great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James C.
08/2017
5.0
Great customer service from a professional organization.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Doretha K.
08/2017
3.5
The initial call was negative the man said I needed a new HWH with out coming out first... Overall afterwards they were professional. 😶😶

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
3.5

Yes, I recommend this pro

Deborah C.
08/2017
5.0
I had them replace 4 faucets in my house. They were fast. It took about 1.5 hours and cleaned up after themselves.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa S.
08/2017
5.0
professional, courteous, helpful

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles C.
08/2017
3.5
No comment

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Steve B.
08/2017
5.0
Wes the service man came in within the specified time, determined the problem and repaired the issue quickly and at a good price. Very knowledgeable and friendly. Was very honest and upfront with my system. Most definitely will use Morris Jenkins again. Thanks Wes and Home Adviser for great service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Keith A.
08/2017
3.0
Good work, but very expensive. Customer service was great, the plumber that arrived was great. Services are very prices, and I will not use them again for this reason.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
5.0


Roy G.
08/2017
4.5
I was completely satisfied with the work and the service techs.A little pricey but I have air so it was worth it.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 19429, Charlotte, NC 28219

www.morrisjenkins.com

Service hours

Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM
Sunday:
6:00 AM - 12:00 AM

Service Categories

generator service,
heating & cooling contractor,
well,
sewer cleaning company,
electrician,
water softener installer,
gas leak repair service,
snow removal service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 6:00 AM - 12:00 AM

Tuesday: 6:00 AM - 12:00 AM

Wednesday: 6:00 AM - 12:00 AM

Thursday: 6:00 AM - 12:00 AM

Friday: 6:00 AM - 12:00 AM

Saturday: 6:00 AM - 12:00 AM

Sunday: 6:00 AM - 12:00 AM

Morris Jenkins accepts the following forms of payment: CreditCard
Yes, Morris Jenkins offers free project estimates.
No, Morris Jenkins does not offer eco-friendly accreditations.
No, Morris Jenkins does not offer a senior discount.
Yes, Morris Jenkins offers emergency services.
Yes, Morris Jenkins offers warranties.

Contact information

PO Box 19429, Charlotte, NC 28219

www.morrisjenkins.com

Service hours

Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM
Sunday:
6:00 AM - 12:00 AM