Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
Very prompt in attending to my issue - able to get a same day appointment.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Jeffrey S.
09/2017
5.0
Chris Valentine was on time, neat and knowledgeable. He explained all the options and there was no sales pressure. He removed the old damaged pipes and installed brand new pipes in a reasonable time frame. Tested the installation and checked the garbage disposal for proper operation. The work area was left clean. If we need plumbing work again, we will call Morris-Jenkins and ask that Chris be sent to our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Phyllis F.
09/2017
3.0
I have used this company in the past, but this time I think they tried to overcharge me as an absentee owner. He tried to charge me $2100 for an apartment size hot water heater when I've paid less than $1000 to replace one in the Attic of a 3500 SQ ft house. I refused to pay it and said I would get someone else to come out. Then, all of a sudden, he found the reset button and didn't charge me anything. This is why I have them a low overall score and I will think twice before using them again.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Andy M.
09/2017
3.5
The company had items priced but some of the jobs duplicated steps . They wanted to charge a fee for each step regardless if it was duicated to get to the objective .
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
Brenden B.
09/2017
5.0
Had a leak from shower to ceiling below. Jeff was able to spot the issue in under an hour. He diagnosed that it was not a plumbing issue and recommended another contractor to fix the issue.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Gay P.
09/2017
5.0
We had a complicated bathroom remodeling project , and MJ continued to send workers until the project was completed, sometimes coming on the weekends or in the evenings. The plumbers and helpers always worked well together and wanted to be sure I was completely satisfied. The scheduling operators were also very efficient and understood whatever my concern was. It is great to be able to talk with someone after hours and on weekends, should the need arise. Excellent work and extraordinary customer service!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Stephanie M.
09/2017
5.0
Nice guys who do great work
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
burnell l.
09/2017
5.0
very prompt
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sherrilyn P.
09/2017
5.0
Morris Jenkins never fails to provide great service and fair prices. From reception to scheduling to repair -- incredible customer service and exceptional repair!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
megan d.
08/2017
5.0
A little bit on the high price side, but work is well worth the money put towards the job done
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jonathan G.
08/2017
5.0
They are great!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James C.
08/2017
5.0
Great customer service from a professional organization.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Doretha K.
08/2017
3.5
The initial call was negative the man said I needed a new HWH with out coming out first... Overall afterwards they were professional. 😶😶
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
3.5
Yes, I recommend this pro
Deborah C.
08/2017
5.0
I had them replace 4 faucets in my house. They were fast. It took about 1.5 hours and cleaned up after themselves.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa S.
08/2017
5.0
professional, courteous, helpful
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Charles C.
08/2017
3.5
No comment
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
Steve B.
08/2017
5.0
Wes the service man came in within the specified time, determined the problem and repaired the issue quickly and at a good price. Very knowledgeable and friendly. Was very honest and upfront with my system. Most definitely will use Morris Jenkins again. Thanks Wes and Home Adviser for great service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Keith A.
08/2017
3.0
Good work, but very expensive. Customer service was great, the plumber that arrived was great. Services are very prices, and I will not use them again for this reason.
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
5.0
Roy G.
08/2017
4.5
I was completely satisfied with the work and the service techs.A little pricey but I have air so it was worth it.