Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
A little pricey but they came right out when i needed them on a Sunday .
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Judy O.
12/2017
5.0
The Morris Jenkins rep came within 5 minutes of appointed time. Told us it would cost $400 to $500 for him to clear the blockage but because of where it was in the yard - between house & street - we could have the city come do it for free. We called the city who came within an hour & did clear it for free. He saved us a bundle. All we had to pay was the $90 service call charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Joshua B.
12/2017
5.0
.
Rating Category
Rating out of 5
quality
3.5
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Peter L.
12/2017
5.0
Hired them but work will not start until February, 2018
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Richard A.
12/2017
4.5
Very knowledge, reviewed various options and provides requested estimates for work
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Jeff R.
12/2017
5.0
While they are not the cheapest, I am a believer in you get what you pay for. And with M-J, I got excellent customer service and responsiveness and a job that was done well. I had them also replace my first floor HVAC system.
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Kevin B.
12/2017
5.0
A little high in price but a good quality of work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John K.
12/2017
5.0
The crew from Morris- Jenkins did a great job replacing our water main from the house to the meter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James L.
12/2017
5.0
No waiting time for service, Plummer was very neat and clean the area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Robert C.
12/2017
5.0
The TV advertisements for this company are accurate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
George J.
11/2017
5.0
The repairman arrived on time and gave excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mike M.
11/2017
5.0
The service was fast and efficient.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Gregg L.
11/2017
3.0
Expensive service call
Rating Category
Rating out of 5
quality
4.0
value
2.0
responsiveness
4.0
Yes, I recommend this pro
maureen b.
11/2017
3.0
I just needed an inspection to look and see if i had any leaks. I was told that i did not have a leak in the house but my pipes under the house were old and rusting with some pin hole leaks. I was quoted a price of $10,000.00 to repipe my whole house. This is a small under a 1000 sq ft with one bathroom. I think this price is high. I requested a price to just repair the pin hole leaks but i have not received an answer yet.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
2.0
Yes, I recommend this pro
Lansen P.
11/2017
4.0
Just fyi, their customer service specialist told me that they don't accept home warranty policies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pearlie M.
11/2017
3.0
Great experience
Rating Category
Rating out of 5
quality
3.5
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Janice J.
11/2017
4.5
They are always available but the pricing is way out of line. They take advantage of emergency situations. They do great work but you will pay dearly for it.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Dwight M.
11/2017
5.0
Very professional and knowledgeable. We had them install a split Heat Pump system for one large room. We plan to have them install a second unit very shortly. Inspector also rated them very highly
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
William T.
11/2017
4.0
They were very prompt with evaluating the water possible leak on the main line. The were also prompt with installing the new line. But it took two weeks after and three phone calls for the contractor to follow up on repairing the minor yard damage with the ruts that were left, due to the wet ground. However, the contractor eventually showed up and fixed the issue.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Maria B.
11/2017
4.5
Chris was very pleasant, knowledgeable, and professional. He did not pressure or up-sell, he gave options and solutions and did a great job! Thanks Morris-Jenkins
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Kevin K.
11/2017
5.0
Very professional, arrived when they said the would and did a great job. Not the cheapest but well worth the additional money.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff Q.
11/2017
5.0
Prompt, fixed the problem
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
J K H.
11/2017
4.0
Rates are high but good customer service.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mike L.
11/2017
3.0
Paid $600 for 2 hours of work. Seems excessive, although the work and customer experience is excellent. Unfortunately, this company was the only bidder for my job at Home Advisor.
Rating Category
Rating out of 5
quality
5.0
value
2.0
responsiveness
5.0
Yes, I recommend this pro
Dianne R.
11/2017
4.5
On time, professional and completed job quickly. Very nice and polite.