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Morris Jenkins

generator service, heating & cooling contractor, well,

About us

Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.

Business highlights

67 years of trusted experience
Emergency Services Offered
Se Habla Español

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.5561 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
15%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.1
responsiveness
4.7
Showing 251-275 of 561 reviews

Shawn G.
06/2018
5.0
Great experience. Prompt and courteous. Explained costs upfront and performed work. Will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry B.
06/2018
3.0
Tried to up-sell me with things I didn’t need. Extremely expensive. Tried making the job more than what it was.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
3.0


Prisciliano D.
05/2018
5.0
Great start

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Greg R.
05/2018
2.5
Very expensive. $350 to reinstall a toilet that took 30 minutes at most.

Rating CategoryRating out of 5
quality
5.0
value
1.0
responsiveness
4.0


Susan S.
05/2018
5.0
The service man (I think his name was Vinson ) was very professional and friendly, he was diligent in solutions to salve my plumbing and sewage problems. I will recommend Morris-Jenkins to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John S.
05/2018
3.0
(no comments provided)

Rating CategoryRating out of 5
quality
2.5
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Lee T.
05/2018
5.0
Jason did a great job servicing the unit and determining the issue. If you plan on being proactive with your equipment the preferred service is worth the price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Matt D.
05/2018
5.0
They installed a touch facet for me and my wife. It was rather expensive considering it only took them about 30 mins, but it was worth it for me not to have to climb under the sink.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Scott W.
05/2018
5.0
I recently starting calling Morris Jenkins, and they have been to my house 3 times. Two minor repairs, and a heater install. From sales to office/dispatch management to the techs, everyone down the line has done a good Job. Mike Birch is no exception. I'm not a big fan of the commercials, but I was finally persuaded by them to make the call to Morris Jenkins, and I'm happy I did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric M.
05/2018
3.5
Frankly I was not very eager to hire Morris Jenkins. They have a reputation of up selling customers and pushing product sales. I had that experience with another HVAC company in the last two months. I want my problem fixed in a timely manner. I want good customer service. I want to work with the company, develop a relationship of trust and then when I need the bigger more costly replacements. Not on the first visits by a company. Well Randy the technician was great. He fixed the problem. Waited to make sure it didn’t happen again. And talked me through how to check on it in the future. It was a great customer service experience. My hope is that any future dealings with Morris Jenkins are similar to this one

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Ann R.
05/2018
5.0
Plumber was available the same day I made my inquiry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin R.
05/2018
5.0
The installers did a great job. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mike P.
05/2018
4.0
They were really customer oriented

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Scott E.
05/2018
4.5
Diagnosed my problem quickly, then noted other areas of concern. Was very thorough in exploring what options were available to remedy existing and possible future problems, but wasn't pushy about adding extra work.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Gary S.
05/2018
4.0
"The project was top notch. Not only did they consistently show up on time, but they finished the project early and Final project turned out great!"

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.5

Yes, I recommend this pro

Andrew A.
05/2018
5.0
Great customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Craig T.
05/2018
5.0
They are an awesome company wirh awesome people but are just so high in price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

alan b.
05/2018
5.0
great job

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mark f.
05/2018
2.0
.

Rating CategoryRating out of 5
quality
3.0
value
1.0
responsiveness
5.0

Yes, I recommend this pro

Michael F.
05/2018
5.0
Very helpful & professional! Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

andy m.
04/2018
5.0
Prompt response and very thorough explanation of the problem and resolution. Troy did an outstanding job both explaining the issues and cost in addition to the actual repair/installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Carol S.
04/2018
5.0
Great people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 19429, Charlotte, NC 28219

www.morrisjenkins.com

Service hours

Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM
Sunday:
6:00 AM - 12:00 AM

Service Categories

generator service,
heating & cooling contractor,
well,
sewer cleaning company,
electrician,
water softener installer,
gas leak repair service,
snow removal service,
water heater installer,
handyman service,
drain cleaning company,
plumber

FAQ

Monday: 6:00 AM - 12:00 AM

Tuesday: 6:00 AM - 12:00 AM

Wednesday: 6:00 AM - 12:00 AM

Thursday: 6:00 AM - 12:00 AM

Friday: 6:00 AM - 12:00 AM

Saturday: 6:00 AM - 12:00 AM

Sunday: 6:00 AM - 12:00 AM

Morris Jenkins accepts the following forms of payment: CreditCard
Yes, Morris Jenkins offers free project estimates.
No, Morris Jenkins does not offer eco-friendly accreditations.
No, Morris Jenkins does not offer a senior discount.
Yes, Morris Jenkins offers emergency services.
Yes, Morris Jenkins offers warranties.

Contact information

PO Box 19429, Charlotte, NC 28219

www.morrisjenkins.com

Service hours

Monday:
6:00 AM - 12:00 AM
Tuesday:
6:00 AM - 12:00 AM
Wednesday:
6:00 AM - 12:00 AM
Thursday:
6:00 AM - 12:00 AM
Friday:
6:00 AM - 12:00 AM
Saturday:
6:00 AM - 12:00 AM
Sunday:
6:00 AM - 12:00 AM