Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
Great experience. Prompt and courteous. Explained costs upfront and performed work. Will use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Larry B.
06/2018
3.0
Tried to up-sell me with things I didnt need. Extremely expensive. Tried making the job more than what it was.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
3.0
Prisciliano D.
05/2018
5.0
Great start
Rating Category
Rating out of 5
quality
4.5
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Greg R.
05/2018
2.5
Very expensive. $350 to reinstall a toilet that took 30 minutes at most.
Rating Category
Rating out of 5
quality
5.0
value
1.0
responsiveness
4.0
Susan S.
05/2018
5.0
The service man (I think his name was Vinson ) was very professional and friendly, he was diligent in solutions to salve my plumbing and sewage problems. I will recommend Morris-Jenkins to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John S.
05/2018
3.0
(no comments provided)
Rating Category
Rating out of 5
quality
2.5
value
3.0
responsiveness
3.5
Yes, I recommend this pro
Lee T.
05/2018
5.0
Jason did a great job servicing the unit and determining the issue. If you plan on being proactive with your equipment the preferred service is worth the price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Matt D.
05/2018
5.0
They installed a touch facet for me and my wife. It was rather expensive considering it only took them about 30 mins, but it was worth it for me not to have to climb under the sink.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Scott W.
05/2018
5.0
I recently starting calling Morris Jenkins, and they have been to my house 3 times. Two minor repairs, and a heater install. From sales to office/dispatch management to the techs, everyone down the line has done a good Job. Mike Birch is no exception. I'm not a big fan of the commercials, but I was finally persuaded by them to make the call to Morris Jenkins, and I'm happy I did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric M.
05/2018
3.5
Frankly I was not very eager to hire Morris Jenkins. They have a reputation of up selling customers and pushing product sales. I had that experience with another HVAC company in the last two months. I want my problem fixed in a timely manner. I want good customer service. I want to work with the company, develop a relationship of trust and then when I need the bigger more costly replacements. Not on the first visits by a company. Well Randy the technician was great. He fixed the problem. Waited to make sure it didnt happen again. And talked me through how to check on it in the future. It was a great customer service experience. My hope is that any future dealings with Morris Jenkins are similar to this one
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Ann R.
05/2018
5.0
Plumber was available the same day I made my inquiry.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kevin R.
05/2018
5.0
The installers did a great job. I would recommend them.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mike P.
05/2018
4.0
They were really customer oriented
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Scott E.
05/2018
4.5
Diagnosed my problem quickly, then noted other areas of concern. Was very thorough in exploring what options were available to remedy existing and possible future problems, but wasn't pushy about adding extra work.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Gary S.
05/2018
4.0
"The project was top notch. Not only did they consistently show up on time, but they finished the project early and Final project turned out great!"
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
4.5
Yes, I recommend this pro
Andrew A.
05/2018
5.0
Great customer service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Craig T.
05/2018
5.0
They are an awesome company wirh awesome people but are just so high in price.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
alan b.
05/2018
5.0
great job
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mark f.
05/2018
2.0
.
Rating Category
Rating out of 5
quality
3.0
value
1.0
responsiveness
5.0
Yes, I recommend this pro
Michael F.
05/2018
5.0
Very helpful & professional! Would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
andy m.
04/2018
5.0
Prompt response and very thorough explanation of the problem and resolution. Troy did an outstanding job both explaining the issues and cost in addition to the actual repair/installation.