Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
The contractor should have used his leak detection equipment before putting a $560 charge into the system. It didn't make any sense to perform the test after adding the charge AND THEN finding a leak in the system.
Rating Category
Rating out of 5
quality
4.0
value
1.5
responsiveness
3.5
Yes, I recommend this pro
Elizabeth N.
05/2019
5.0
Fixed the problem quickly. Everyone was very polite and efficient.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Paul W.
04/2019
4.0
They did fine.
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
William F.
04/2019
1.0
Wanted $800 for a $100 job. $89 to tell me that.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
5.0
John D.
04/2019
4.5
On time, kept me well informed of progress, with no adverse impacts to my property.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Carmen M.
04/2019
4.5
they were great
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
4.0
Yes, I recommend this pro
John F.
04/2019
5.0
Joe was extremely knowledgeable about tankless water heaters and did an outstanding job servicing my system!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Beth H.
04/2019
5.0
Very friendly and very fast
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Mary R.
03/2019
5.0
I couldn’t be more pleased that I selected Morris-Jenkins for my plumbing needs. They were above professional and courteous. I would without question call them again if a need arises
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kenneth G.
03/2019
5.0
Tech Terry Luckey was outstanding. He was professional and friendly. I had a leaking kitchen sink sprayer. He provided me with several options and completed the service. In addition to the original problem he check the water pressure and found that it was extremely high @ 102 psi. He explained the problem and the risks involved. He returned the next day and installed a Pressure Regulating Valve on our main water line. He is a fine representative for Morris-Jenkins.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kingsley R.
03/2019
5.0
I had called to replace a washer in my guest room bathroom. I ended up spending $250 only because I could not take the dripping faucet any longer and my Home Owners Warranty did not cover it. But it is UNREAL to spend that kind of money after the Tech suggested I had to replace the entire pipe fittings.
Rating Category
Rating out of 5
quality
4.5
value
1.0
responsiveness
4.5
Dorothy M.
02/2019
5.0
Experience was great not at all stressful. I explained my problem and got different solutions to fix it. Options were in writing and easy for me to understand
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Cannie P.
01/2019
5.0
Came the day I called needed the job done that day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Malcolm S.
01/2019
5.0
Techs Nick M. and Chris N. were great. They worked quickly and kept me informed every step of the way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rebecca J.
01/2019
5.0
Outstanding experience with Morris Jenkins. David walked into a stressful situation and was so respectful, knowledgeable, helpful, and honest. It is difficult to find integrity like that in the HVAC business.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
John L.
01/2019
5.0
Showed up within a half hour of me calling. good work, prices up front, and Chris was a cool guy. No complaints, except that it seemed expensive (again, not a big deal because it was quoted up front and I agreed).
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
John O.
01/2019
5.0
Javier was the technician that came on site for our priority winter service. He was extremely polite and very knowledgeable. Gave us good advice and we were very happy with our service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jo G.
01/2019
5.0
Marc arrived on time and provided excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
James P.
12/2018
4.0
The quality of work was excellent, would definitely recommend.
Rating Category
Rating out of 5
quality
4.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jody P.
12/2018
4.5
Terry had to come help us very late one night and was courteous and very professional. He was in and out 15 minutes after he arrived and I appreciated his promptness.
Rating Category
Rating out of 5
quality
4.5
value
3.0
responsiveness
5.0
Yes, I recommend this pro
Janice K.
12/2018
5.0
Marc was on time and got right to work. After unclogging my sink and disposal he took the time to give me some tips on how to keep it from happening again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Heather L.
12/2018
5.0
highly recommend to anyone, from the lady who scheduled to the gentleman that came out, they were wonderful!!!