Morris-Jenkins is a family-owned and operated air conditioning and heating company established in Charlotte in 1958. And everything we do revolve around our customers. Today Morris-Jenkins is the largest provider of air conditioning and heating services in the region and one of the largest in the nation. But we haven't outgrown our small town beginnings.
High quality work and customer service were provided. The company is easy to reach and keeps appointments in a timely manner.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Frank L.
06/2019
5.0
Clint, Gabe and Dan were excellent!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Danny Y.
06/2019
4.5
great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
kevin b.
06/2019
4.0
while not the least expensive a good value for the money and they will not suddenly fall off the face of the earth ( like my last installer )
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Mark O.
06/2019
5.0
You get what you pay for. This is a profesionally run business with excellent culture that is obvious from the crew that took care of us. We coulnt be happier!
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Susan W.
06/2019
5.0
The serviceman was very personable and friendly. Took care of the job promptly and I would definitely recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
DONNA F.
06/2019
5.0
They were prompt, polite and efficient. This was our first time using Morris Jenkins but so far we are very pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Michael B.
05/2019
5.0
.
Rating Category
Rating out of 5
quality
5.0
value
3.5
responsiveness
5.0
Yes, I recommend this pro
Zella S.
05/2019
5.0
Andrew was prompt actually a little early. Explained ever step of the process. Andrew and Bryant did a great job and did not leave a mess. Great customer service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Justin G.
05/2019
0.5
The technician came to my house, I had already taken the side panel off so we can look right in the air distributor. The technician then told me that I must have a cracked water pan. I said that makes sense, then felt what I thought he was talking about. He never confirmed by feeling the crack he just charged me for the home call and left. I immediately reached out to Morris-Jenkins and told them I need someone to come back out and identify the real problem. Then what happened was the most disgusting experience I have ever had with any company. (Including cable companies) they told me if I plan on doing the work myself and I am going to put my hand in there they cannot help me. I do not know how to fix an air blower. If the problem was as simple as a cracked pan, then anybody could put it in a pan. The person on the phone then told me they cannot help me. The only solution he offered was he will *try to refund my money.* This company is a disgrace and I personally cannot understand why they are as big as they are. If you have deep pockets and a blank check then this might be the company for you. If you are a typical homeowner and just looking to get a simple repair, then this definitely is not the company for you. Take some time and find a smaller reputable company in your area. Check with friends and neighbors who they might recommend. Definitely do not go with this company. Then again, if you enjoy working with the cable company you might enjoy Morris-Jenkins.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Kelly H.
05/2019
2.5
After the 4th visit we finally have hot watered. I and my wife were given 3 free months of the priority advantage totaling 60 dollars. Still, not satisfied or happy, but they did make it right at least.
Rating Category
Rating out of 5
quality
2.5
value
2.5
responsiveness
3.0
Sharon Y.
05/2019
4.0
They took their time to show me how to fix the problem, so it is great to learn more do it yourself. Great company.
Rating Category
Rating out of 5
quality
4.0
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Gail S.
05/2019
3.0
They opened a ceiling when I do not think it was necessary and then gave a quote for repairs that was way out of line! I did not use them and saved 3/4 of what they wanted. Plus they gave me an estimate on replacing the entire bathroom when it was an easy repair!
Rating Category
Rating out of 5
quality
3.5
value
1.5
responsiveness
3.5
robert m.
05/2019
5.0
real professional, came to the job reasonable time and contacted me when they were on the way
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bill C.
05/2019
1.0
I've attempted to hire Morris-Jenkins twice, and after paying their service charge to get estimates for A/C work and faucet repair, found their prices 2 - 3 times higher than I paid other competitors to do the work. I personally would not recommend them to do anything
Rating Category
Rating out of 5
quality
1.5
value
0.5
responsiveness
0.5
Joseph C.
05/2019
5.0
-
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Gaurav T.
05/2019
5.0
grr
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Gaurav T.
05/2019
4.0
grt service
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Norbert A.
05/2019
5.0
Great service at a good price for the project! Got a response within 1 day and project done! Originally purchased equipment from Lowe s, 4 days went bye and no response! Also went through another plumber that got great from the subdivision newsletter, but he wanted to be paid overtime after 5 and did not work weekends! Thanks Norbert