Jim Dickerson Co Plumbing Electrical HVAC

ALLEN, FROM DICKERSON PLUMBING, SOLVED A PROBLEM WITH THREE BRIGGS TOILETS. SEVERAL OTHER PLUMBERS HAD FAILED TO DO SO. THIS REQUIRED TECHNICAL KNOWLEDGE, EXPERIENCE AND THE DESIRE TO DO GOOD WORK. I HIGHLY RECOMMEND THIS COMPANY AND WILL CALL THEM IN THE FUTURE.

THE PRICE WAS A BIT STEEP BUT THE WORK SEEMS TO HAVE BEEN DONE WELL AND PROMPTLY.

ARRIVED ON TIME AND REPLACED THE TOILET WITH AN EXCELLENT PRODUCT. THE BILL INCLUDES ALL THE LABOR, DISPOSAL OF THE OLD APPLIANCE, AND THE COST OF THE NEW TOILET. THE TOILET ITSELF IS TOP OF THE LINE.

PLUMBERS WERE ON TIME AND POLITE. COMMUNICATION COULD HAVE BEEN MUCH BETTER. AFTER PROBLEM WAS DIAGNOSED, FIRST PLUMBER SAID 2 OTHERS WOULD COME TO PERFORM REPAIR THAT DAY (FRIDAY). NO ONE CALLED THE REST OF THE DAY SO AT 4:00 PM I CALLED AND LEARNED THAT THEY HAD SCHEDULED US FOR MONDAY MORNING TO COMPLETE THE REPAIR LEAVING US WITHOUT COLD WATER IN THE KITCHEN ALL WEEKEND.

THEY WERE EXCELLENT AND KNOWLEDGEABLE.

HE WAS RUNNING LATE, BUT THE OFFICE CALLED TO INFORM ME PRIOR TO HIS EXPECTED ARRIVAL TIME. THEY WERE PROFESSIONAL AND POLITE ON THE PHONE AND THE PLUMBER WAS POLITE AND QUICK.

I HAVE USE THEM BEFORE AND HAVE ALWAYS BEEN HAPPY WITH THEIR SERVICE.

PLUMBER WAS SHOWN CLEAN OUT TRAP, BUT USED SNAKE. HE KEPT FORCING IT TILL IT BROKE PVC PIPE IN WALL. THEY HAD TO CUT OUT SHEET ROCK. I HAD TO PAY $150 TO SHEET ROCK REPAIRMAN & REPAINT IT. A BAD EXPERIENCE! I HAD USED THEM BEFORE WITH GOOD RESULTS. THE OWNER KNEW OF PROBLEM, BUT NEVER CALLED ME.

CHUCK WAS A LIFESAVER WITH THE LEAKY PIPE! VERY SKILLED AND HELPFUL PLUMBER, AND A NICE GUY. TREATED US RIGHT.

WE HAD A PROBLEM THAT WAS WARRANTY COVERED BY WHIRLPOOL. SO THESE GUYS CAME OUT AND DIAGNOSED THE PROBLEM SO THAT WE WOULD KNOW WHAT PART WE NEEDED. WHIRLPOOL SENT THE PART VIA FED EX AND WE HAD JIM DICKERSON COME BACK AND DO THE REPAIR. EVERYTHING WENT VERY WELL. THE COST WAS VERY REASONABLE AND WE WERE VERY IMPRESSED WITH THEM. THEY SEEM TO HAVE REALLY PERSONABLE AND PROFESSIONAL EMPLOYEES. EVERYBODY WE DEALT WITH AT THEIR COMPANY WAS WONDERFUL.

ALAN WAS EXCELLENT, ARRIVED ONE HOUR FROM CALL, VERY PROMPT, VERY POLITE, KNOWLEDGEABLE. EVEN EXPLAINED ALL TO MY HUSBAND ON THE PHONE.

I WAS ABLE TO CALL AND SCHEDULE AN APPOINTMENT ON THE SAME DAY. RESPONSE WAS PROMPT AND THE WORK WAS DONE QUICKLY. I WAS PLEASED WITH THE EXPERIENCE AND WOULD RECOMMEND THE COMPANY TO OTHERS.

THEY OFFER PROMPT SERVICE AND ARE REASONABLY PRICED.

THE YOUNG MAN WAS GREAT. HE FIXED THE PROBLEM. EXCELLENT!

WORK WAS COMPLETED VERY QUICKLY. HE GAVE ME INFO ON A PROBLEM I MIGHT HAVE WITH THE INSTALLATION OF AN UNDERCOUNTER SINK. I WILL HIRE THIS COMPANY TO HOOK UP MY NEW SINK WHEN IT IS INSTALLED. I HIGHLY RECOMMEND THIS COMPANY!

VERY RESPONSIVE. GOOD COMMUNICATIONS ALL AROUND. WORK DONE PROMPTLY AND EFFICIENTLY.

THIS WAS SECOND VISIT TO UNCLOG DRAIN. THEY GAVE ME A PRICE BREAK IN DIAGNOSING THE PROBLEM, AND CAME UP WITH A SECOND ATTEMPT TO REPAIR THE DRAIN. THE TECHNICIAN WAS VERY COURTEOUS AND RESPONSIVE THIS TIME.

PRICE WAS $101.50 BEFORE $15 ANGIE'S LIST COUPON. INTERESTING $10 TRUCK CHARGE THAT I HAVEN'T SEEN BEFORE. NOT SURE WHY LABOR ISN'T JUST INCREASED TO $95/HOUR INSTEAD OF $85. I COULD SEE WHERE THIS COULD BE MISLEADING. NONETHELESS, PRICE SEEMED REASONABLE AND SERVICE WAS VERY GOOD.

PLUMBER WAS ON TIME AND CLEARED THE DRAIN VERY QUICKLY. HE WAS POLITE, WELL SPOKEN, AND EFFICIENT. MY ONLY COMPLAINT IS THAT IT COST $85, PLUS THE $10 INITIAL CALL OUT FEE FOR ONLY 10 MINUTES OF WORK.

DICKERSON PLUMBING WAS EXTREMELY PROFESSIONAL AND EASY TO WORK WITH ON THIS PROJECT. THEY COORDINATED ALL THEIR WORK WITH BOTH THE TILE COMPANY, THE FLOORING COMPANY, AND THE ELECTRICIAN. THE PROJECT WENT VERY SMOOTHLY THANKS TO THEIR FLEXIBILITY AND GREAT WORKMANSHIP. THEY CAME OUT A TOTAL OF 4 TIMES, I AM GLAD WE CALLED THEM!

SHANE WAS ON TIME AND VERY NICE. I COULD NOT BE IN MY HOME AND HE CALLED TO EXPLAIN EVERYTHING TO ME AND GAVE ME MY ALTERNATIVES. EVEN ADJUSTED MY SUMP PUMP AT NO CHARGE, BUT AS A COURTESY. I WILL DEFINITELY CALL THEM AGAIN, AND WOULD PROBABLY ASK FOR SHANE.

OUTSTANDING SERVICE. THEY CALLED IN ADVANCE TO TELL ME THE PLUMBER WOULD BE 10 MINUTES LATE. ACTUAL PRICE CHARGED WAS ON THE LOW END OF THE ESTIMATE THEY HAD GIVEN ME OVER THE PHONE.

PLUMBER COULDN'T SMELL THE MOLD IN THE BATHROOM (IT WAS AND IS VERY OBVIOUS). COULD SMELL SEWER UNDER THE HOUSE, CHANGED WAX SEAL UNDER TOILET, BUT SMELL HASN'T GONE AWAY, CHARGED $100 FOR NOTHING.

THE OFFICE STAFF WAS VERY RESPONSIVE AND GAVE ME A GOOD TIME FOR THE PLUMBERS ARRIVAL. DOUG WAS HARDWORKING AND KNOWLEDGEABLE, EXPLAINED ALL OF MY OPTIONS AND GOT RIGHT TO WORK. HE WAS EVEN GOOD NATURED ABOUT MY 2 YEAR OLDS CURIOSITY AND MADE A NEW FRIEND. I FEEL VERY FORTUNATE TO HAVE HAD SUCH COMPETENT AND PLEASANT SERVICE IN THIS CRISIS.

THE PLUMBER CHECKED THAT THE OUTLET WAS WORKING & HOOKED UP A HOSE TO RUN WATER TO THE AREA TO GET THE PUMP TO 'KICK ON'. WHEN IT DID NOT, HE SAID THAT HE WOULD HAVE TO FLOOD MY CRAWLSPACE TO SEE IF THE PUMP WORKED. SINCE I DIDN'T WANT MY CRAWLSPACE FLOODED, THE PLUMBER LEFT. FURTHERMORE, I ASKED WHAT THE CHARGE WAS PER HOUR BEFORE THE PLUMBER CAME TO MY HOME & WAS TOLD IT WAS $85/HR. WHEN THE PLUMBER CHARGED ME $95, I QUESTIONED THE CHARGE & WAS TOLD THE EXTRA $10 WAS FOR THE 'TRUCK FEE'. I USED MY COUPON, SO I PAID $80. A FOUNDATION WORKER CAME & DETERMINED THAT MY PUMP WAS NOT WORKING BY PUTTING IT IN A BUCKET OF WATER. WHY COULDN'T THE PLUMBER HAVE DONE THAT? I'LL NEVER CALL THIS COMPANY AGAIN. THE PLUMBER WAS VERY POLITE, BUT DIDN'T GET THE JOB DONE. IT WOULDN'T HAVE BEEN THAT HARD FOR HIM TO PUT THE PUMP INTO A BUCKET OF WATER.