Jim Dickerson Co Plumbing Electrical HVAC

THEY CAME OUT WITHIN HOURS OF OUR CALL. THEY TOLD US THAT THAT TYPE OF PIPING WAS RECALLED AND FOR US TO LOOK INTO THAT. I WOULD USE THEM AGAIN.

COMPANY WAS ABLE TO SEND A PLUMBER TO MY HOUSE THE SAME DAY THAT I CALLED. HE GAVE A FRANK ASSESSMENT OF MY PROBLEM AND OFFERED SEVERAL OPTIONS. HE WAS VERY PLEASANT TO DEAL WITH AS WAS THE MAIN OFFICE WHEN I CALLED TO SCHEDULE AN APPOINTMENT. HE WAS COURTEOUS AND WAS ABLE TO INSTALL A NEW WATER HEATER THE VERY SAME DAY!

SENT AGENT OUT DAY AFTER INITIATING CALL. AGENT WAS ON TIME AND CALLED TO CONFIRM APT. WORK HAD 90 DAY WARRANTY AS THEY HAD TO RETURN NEXT DAY DUE TO ADD'L LEAKING. FIXED W/O CHARGE, AND INFORMED ME OF A POTENTIAL FUTURE PLUMBING PROBLEM.

THE PLUMBER WAS UNFAMILIAR WITH THE LOGS I PURCHASED AT HEARTH AND PATIO. HE HAD TO CALL THE STORE TO ASK HOW TO ASSEMBLE THE REMOTE. HE ALSO SAID THERE WAS A PROBLEM WITH THE LOG SET WHICH WAS NOT TRUE. I EVENTUALLY HAD HIM STOP BECAUSE HE SEEMED SO UNCERTAIN. I HAD SOMEONE ASSOCIATED WITH HEARTH AND PATIO COME OUT TO CHECK AND HE EXPLAINED THE SET UP VERY WELL. THEY SAID THEY SOLD A LOT OF THIS MODEL OF VENT FREE LOGS, AND HAD NEVER HAD A PROBLEM. THEY HAD BROUGHT OUT A NEW SET JUST IN CASE, BUT IT WAS NOT NEEDED. ALSO, I HAD ASKED FOR AN ESTIMATE FOR INSTALLING A NEW LINE FOR A WASHER, AND THIS PLUMBER HAD NEVER HEARD OF INSTALLING A WASHER IN A BASEMENT. I WILL HAVE TO CALL FOR A SEPARATE VISIT TO GET AN IDEA OR ESTIMATE. I KNOW THIS COMPANY IS HIGHLY RATED, AND I HAVE USED THEM IN THE PAST, BUT I WOULD NOT HIRE THIS GUY AGAIN. CALL SOMEONE ELSE FOR GAS WORK.

I WAS VERY HAPPY WITH THE SERVICE. ALAN, WAS VERY GOOD AND WAS VERY HONEST AND FORTHRIGHT. HE KNEW A LOT ABOUT WHAT HE DOES AND GAVE ME A FEW TIPS ALSO. ALAN SHOWED UP EXACTLY WHEN HE WAS SCHEDULED. THIS IS THE SECOND TIME I HAVE USED JIM DICKERSON PLUMBING AND I HAVE BEEN VERY HAPPY WITH THEIR WORK.

THEY DIDN'T DO THE WORK. THEY SAID THE UPSTAIRS TOILET WAS LEAKING THROUGH MY KITCHEN CEILING DUE TO A FAULTY TILING JOB. THEY SUGGESTED CUTTING OUT MY KITCHEN CEILING AND REPLACING THE PIPES. I'M A SINGLE WOMEN BUT I'M NOT IGNORANT. I HAD TWO OTHER QUOTES AND BOTH OF THE OTHER COMPANY'S CONFIRMED IT WAS ACTUALLY A ROOF LEAK.

I WAS GIVEN A 4 HOUR BLOCK AS TO WHEN PLUMBER WOULD ARRIVE AND WAS TOLD THEY WOULD CALL FIRST. THEY DID NOT CALL FIRST. PLUMBER DID A GOOD JOB AND DID NOT CHARGE FOR THE SPIGOT REPAIR WHICH HE SAID "TOOK 2 MINUTES" TO FIX. PRICE SEEMED CONSISTENT WITH OTHER COMPANIES. THEY SCHEDULED THE SERVICE FOR THE NEXT DAY FROM MY CALL. I WOULD USE THEM AGAIN.

THE MEN WHO DID THE JOB WERE PROFESSIONAL AND PERFORMED THE WORK IN A TIMELY MANNER. HOWEVER, THEY WERE MUCH LATER THAN PROMISED, WHICH CAUSED A PROBLEM WITH MY JOB. HOWEVER, I WOULD HIRE THIS COMPANY AGAIN AND RECOMMEND THEM TO ANYONE.

ALAN IS A MASTER PLUMBER WITH YEARS OF EXPERIENCE -- REALLY KNOWS THAT HE'S DOING.

TERRIFIC SERVICE AT A GREAT PRICE. SHANE EDUCATED ME ON MY OLD PLUMBING AND GAVE ME MAINTENANCE TIPS INCLUDING HOW I COULD INSULATE MY OLD COPPER PIPES. HE SPENT A VERY LONG TIME METICULOUSLY CHECKING THINGS OUT AND FOUND TWO PROBLEMS WITH MY WATER HEATER. FIXED THEM, PREPARED THE WARRANTY INFO AND EVEN TOLERATED MY TWO DOGS "HELPING" HIM. A GREAT EXPERIENCE.

THEY DID A GOOD JOB. HE CALLED AHEAD TO LET US KNOW HE WAS COMING.

WE NOTICED A LEAK IN OUR LOWER LEVEL CEILING ABOUT A WEEK LATER. THEY HAD SOMEONE HERE WITHIN A HOUR, REPAIRED IT AT NO CHARGE AND OFFERED TO REPAIR THE CEILING, THOUGH MY HUSBAND SAID HE WOULD TAKE CARE OF IT. I HAVE USED THEM FOR YEARS, EVEN BEFORE I WAS A MEMBER OF ANGIE'S LIST.

SECOND TIME I HAVE USED THIS COMPANY. THEY MOVE QUICKLY, DO GOOD WORK, AND EACH REPRESENTATIVE HAS BEEN FRIENDLY AND COURTEOUS.

DID A GOOD JOB BY ME. I THINK THE PRICE TAG IS HIGH IN RETROSPECT AFTER TALKING TO FRIENDS WHO HAVE GOTTEN NEW HEATERS IN THE RECENT PAST, BUT THEY WERE RESPONSIVE, HELPFUL, AND PROFESSIONAL.

SEVERAL OTHER COMPANIES TRIED & FAILED TO RESOLVE THIS PROBLEM. THE COMPANY OFFERED GREAT WORK. THEY HAVE PROFESSIONAL PEOPLE. I HAD AN EXCELLENT EXPERIENCE.

VERY PROFESSIONAL, POLITE AND THEY STAND BY THEIR WORK AND GET THE JOB DONE RIGHT. THEY HAD TO COME OUT ABOUT THREE OR FOUR TIMES AT NO ADDITIONAL CHARGE. I WOULD RECOMMEND THEM.

WE HAVE USED THEM IN THE PAST. VERY RELIABLE, PROMPT AND PROFESSIONAL IN THEIR SERVICE. HIGHLY RECOMMEND.

SHANE, THE PLUMBER WAS ON TIME, VERY POLITE AND COURTEOUS.

THEY ARE GREAT. THE COST WAS EXTREMELY REASONABLE.

THE PRICE MAY HAVE BEEN LESS IF ALL THE CORRECT PARTS WERE IN THE BOX TO BEGIN WITH. THEY WERE PROMPT AND COURTEOUS.

I EXPLAINED TO THEM THAT THIS WAS A GERMAN MADE PRODUCT AND NEEDED SOMEONE WHO COULD FIX THIS. HE WAS HERE FOR 2 HOURS AND TOLD ME THAT HE COULDN'T FIX THE VALVE. HE HAD COME BACK THE NEXT DAY. I FEEL LIKE THAT HE SHOULD HAVE COME IN AND TOLD ME THAT HE COULDN'T FIX THE PROBLEM. HE SHOULD HAVE TOLD ME RIGHT AWAY AND BETTER YET THE COMPANY KNEW UP FRONT WHAT NEEDED TO BE DONE AND THEY SHOULD NOT HAVE SENT THIS TECHNICIAN. THE OWNER DID KNOCK THE PRICE DOWN FROM $500 TO $350 AFTER CONSIDERABLE ARGUING.

HIS ESTIMATE WAS $3000. AFTER SEVERAL ESTIMATES FROM VERY REPUTABLE COMPANIES, HIS ESTIMATE WAS EXTREMELY HIGH. OTHER ESTIMATES WERE A FRACTION OF THE PRICE. ONE WAS $800.

THEY WERE EXCELLENT EXCEPT FOR THE FACT THAT THEY HAD TO COME BACK WITH A DIFFERENT TOOL. I WOULD HIRE THEM AGAIN. VERY FAIR PRICING.

THEY SUPPOSEDLY DID NOT CHARGE FOR 1/2 HR TRAVEL TIME. TECH WAS HERE A TOTAL OF 1 1/2 HR (INCLUDING TRIP TO GET PART).

THEY WORKED AROUND MY AVAILABILITY TO BE THERE. I RECOMMEND THEM. THEY ARE GREAT! I NEED A NEW DISPOSAL AND PLAN TO CALL THEM.